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HR Training Assistant
PURPOSE:
- To coordinate and support the delivery of effective learning and development programs and initiatives.
PRIMARY RESPONSIBILITIES:
With guidance from the Group Learning and Development Manager:
- Maintain the annual learning calendar;
- Provide support for all learning activities including assisting in webinars, sharing recordings, invitation to trainings, sending reminders on upcoming trainings and monitoring attendance on the HRMIS;
- Track required learning interventions and source learning programs/interventions to address identified needs from performance management process;
- In coordination with the human resource partners, plan for induction sessions for all new joiners;
- Coordinate and follow-up on payment of external vendors;
- Coordinate and manage allocation of learning materials and training venues;
- Administering training program evaluation assessments;
- Develop and monitor service level agreements with external and internal stakeholders;
- Provide reports on key Learning & Development metrics according to an agreed schedule;
- Support on-boarding and off-boarding process and issuance of licenses on learning management platforms;
- Coordinate talent management and succession planning initiatives; and
- Any other duties as may be assigned from time to time.
Academic and Professional Requirements
Education
- Bachelor’s Degree Bachelor’s degree in a HR or a Business Related field
Professional Qualifications
- Progress towards attaining CHRP or Higher Diploma in HR
Computer literate
- MS Office and other day to day computer software applications
Experience
- Experience in training, learning and development or learning platforms Minimum 1 year
- Knowledge and experience in content delivery methods Minimum 1 year
- Knowledge in insurance
Technical Skills Requirements
- Communication and presentation skills
- Customer Service
- Budgeting and reconciliation
- Data Analytics
- Planning and Organizing meetings
- Business Management
- Knowledge of digital learning Solutions
- Knowledge in adult learning Methodologies
- Knowledge of Instructional design Techniques
Human Resource Assistant – CIC Shared Services
PURPOSE
- To provide general day-to-day HR support to HRBP – Shared Services as part of the Group HR function in relation to all human resources matters.
Primary Responsibilities
- Support recruitment activities of new employees;
- Coordinate orientation and training sessions for new employees;
- Ensure smooth communication with employees and timely resolution to their queries;
- Preparing new employee files;
- Compile and update employee records (hard and soft copies);
- Process documentation and prepare reports relating to employees activities (staffing, recruitment, training, grievances, performance evaluations etc.);
- Coordinate HR projects and programs (meetings, training, surveys etc.) and take minutes;
- Deal with employee requests regarding human resources issues, rules, and regulations;
- Provide relevant data to the payroll office in a timely manner;
- Performing file audits to ensure that all required employee documentation is collected and maintained;
- Support completion of termination paperwork and assist with exit interviews;
- Draft Ad-hoc letters and other communication as and when required;
- Providing confidential ad hoc advice and assistance to employees.
- Any other relevant duties as assigned from time to time.
Academic and Professional Requirements
Education
- Bachelor’s Degree Bachelor’s degree in a HR or a Business Related field
Professional Qualifications
- Progress towards attaining CHRP or Higher Diploma in HR
Computer literate
- MS Office and other day to day computer software applications
Experience
- Experience in Human Resource Minimum 1 year
- Familiar with common HR applications and excellent analytical skills
- Knowledge in insurance
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