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Assistant Property Officer

Job Ref. No. JLIL146

Role Purpose

• The role holder is responsible for overseeing and managing the day-to-day operations of the Jubilee owned buildings. The role holder is required to ensure that the buildings are well-maintained, safe, and meet the needs of the occupants. Lastly, the role holder plays a crucial role in ensuring the efficient operation of the facilities and creating a positive environment for tenants or occupants, while ensuring compliance to the set policies and procedures.

Main Responsibilities
Operational

• Building Maintenance: Coordinate and oversee maintenance activities, including repairs, renovations, and preventive maintenance programs. Ensure that the building’s infrastructure, systems, and equipment are properly maintained and comply with safety regulations. Supervising and participating in preventive maintenance of all building elements and components,
• Facility Management: Manage and supervise the cleaning, security, waste management, and other facility-related services. Ensure that the building is clean, secure, and well-maintained at all times.
• Tenant Relations: Serve as the primary point of contact for tenants or occupants regarding any facility-related issues or concerns. Address tenant complaints, resolve conflicts, and maintain positive relationships with all stakeholders.
• Ensure a safe working environment throughout the facility for all users, and assist in monitoring employee productivity, and providing suggestions for increased service or productivity.
• The role holder assesses maintenance and repair needs on all mechanical systems and equipment and performs light maintenance tasks, as well as evaluates and supervises contracted agents and service providers.
• Responsible for managing community areas within the building property and preparing them for scheduled events.
• Enforce building security and safety policies, and train staff members on proper policy protocols, as well as manage all emergency situations.
• Checking grounds, buildings and equipment, and recording need for repair and replacements and reporting the same
• Providing clear and complete documentation of all activities within the facility and giving orientations to rental groups as necessary Classified as Confidential Recipient Only
• Enforcing building and safety regulations, notifying proper maintenance personnel when facility problems ariseand communicating to staff and patrons through communication systems.
• Planning and conducting a preventive maintenance program; training new employees; maintaining adequate levels of janitorial and maintenance supplies; as well as keeping records and preparing reports
• Enforce house rules and ensure tenants abide by the stipulated standards of fit out, working hours county and statutory regulations.
• Conduct readings of metered services and reporting the same ii accordance with internal procedures
• Ensure of the building and systems with relevant statute, authorities; licenses, permits, rates are applied and renewed on time.
• Respond promptly to building emergencies and take appropriate actions to mitigate risks and ensure occupant safety.
• Manage building systems, including HVAC, electrical, plumbing, and security, to ensure their efficient operation.
• Coordinate and oversee renovation and remodeling projects, including planning, budgeting, and contractor management.
• Stay updated on industry trends, new technologies, and regulations related to building maintenance and operations.

Corporate Governance

• Compliance: Ensure compliance with building codes, safety regulations, and environmental standards.
• Adherence to the laws and regulations of Kenya and all internal company policies and procedures.
• Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization’s objectives.

Key Competencies

• Technical expertise: Knowledge of building systems and equipment, maintenance procedures, and relevant regulations. Ability to undertake low level repairs of electrical, plumbing or mechanical systems in cases of emergency and urgency.
• Problem-solving: Aptitude for identifying and resolving building maintenance issues.
• Communication: Strong verbal and written communication skills to interact with building occupants, contractors, and vendors.
• Organization: Excellent organizational skills to prioritize tasks, manage resources, and meet deadlines.
• Attention to detail: Keen eye for detail to identify maintenance needs and ensure quality standards are met.
• Customer service: Commitment to providing excellent service to building occupants and addressing their needs.
• Flexibility: Ability to adapt to changing priorities and handle multiple tasks simultaneously.

 Qualifications

• Diploma in Technical Education – Building, Mechanical, Civil, Electrical or any other related course.
• Additional certifications in building maintenance, facilities management, or related areas.

 Relevant Experience

• At least 4-6 years’ experience in a similar role.

Senior Compliance Officer

Job Ref. No: JHIL087

Main Responsibilities
Strategy

1. Develop, implement, and maintain compliance policies, procedures, and controls to address regulatory obligations and minimize
   compliance risks.
2. Review Company process/operational manuals and systems to ensure that are regularly updated to meet the set regulations, policies, and all other requirements such as mandates, escalations, controls, etc. are in place and aligned.
3. Identifying areas of compliance weakness and recommend remedial measures in consultation with the CEO’s, Heads of Departments, Compliance Manager, and IT Risk & Compliance Manager.
4. Stay abreast of the evolving compliance landscape in the insurance sector, identifying emerging risks and opportunities to enhance the compliance program.
5. Drive continuous improvement initiatives within the compliance function, leveraging technology and process enhancements.
6. Collaborate with executive leadership to communicate compliance-related strategies and their impact on business operations.
   Operational
7. Implement and maintain effective internal controls to prevent and detect potential compliance violations within insurance operations.
8. Work closely with all departments to ensure a cohesive approach to compliance within the company.
9. Work with Internal Audit on their recommendation on compliance related issues for implementation.
10. Preparing and presenting compliance reports to various stakeholders
11. Coordinating the Anti–Money Laundering, Data Protection, and other regulatory activities.
12. Conducting continuous audits, reviews, and enhancements of compliance on processes/ systems/documents and manuals with reference to laid down policies, regulations, laws and best practices in the line of business.
13. Ensures that applicable regulation is complied with by the business lines and support functions through day-to-day monitoring and regular review of compliance to legislation, regulations and internal policies and controls.
14. Ensures that Compliance risks are identified, assessed, controlled, and enforced through business and support specific policies & procedures.
15. Identification and reporting of suspicious transactions.
    Corporate Governance
16. Monitor and interpret insurance-related regulations, and guidelines to ensure the organization’s compliance.
17. Conduct periodic assessments and audits to identify vulnerabilities and recommend appropriate mitigation measures.
    Culture
18. Promote and reinforce a strong culture of compliance throughout the organization, emphasizing the importance of AML and reporting obligations.
19. Develop and deliver training programs to enhance compliance awareness and knowledge among employees and management.
    Key Competencies
20. AML and Regulatory Expertise
21. Reporting and Documentation
22. Insurance Industry Knowledge
23. Collaboration and Communication
24. Technology and Tools: Familiarity with AML software
    Qualifications
25. Bachelor’s degree in business, finance, law, or a related field.
26. Experience with reporting on STR and CTR’s
    Relevant Experience
    Minimum of 5 years proven experience in AML and reporting compliance within the insurance industry, with at least 2 years in a managerial or supervisory role.

Manager – Risk, Compliance & Money Laundering Reporting

Job Ref. No: JHIL086

Main Responsibilities
Strategy

1. Risk Governance: Develop and implement the organization’s risk management framework, identifying and assessing potential risks across various business processes. Risk Assessment: Lead company-wide risk assessment exercises to identify key risks.
2. Risk Quantification and Aggregation: Support the business in quantifying risk limits and set risk tolerance levels for the company.
3. Risk Monitoring and Reporting: Communicate to key stakeholders regarding the risk profile of the business; Lead the development of relevant key indicators and associated appetite thresholds for various business line; Co-ordinate and oversee regulatory inspections; and Review and vet software purchases and/or license renewals.
4. Oversee the company’s AML program, ensuring compliance with applicable laws and regulations. Design and implement AML policies and procedures, including customer due diligence and suspicious activity reporting.
5. Oversee and manage the reporting of suspicious activities or transactions in compliance with local and international regulations; Work with law enforcement agencies and regulatory bodies to facilitate reporting and investigations related to money laundering.
6. Design and implement improvements in the communication, monitoring and enforcement of compliance standards across the departments.
7. Review design of process manuals, ensure compliance to them and update regularly on the status.
8. Ensure that all relevant and required company policies are put in place and are approved by the relevant board committee and main board and that these are reviewed regularly to align with any changes in regulation or company policy/strategy.
9. Identify and interpret relevant laws, regulations, and industry standards, and ensure integration into the compliance program.
10. Collaborate with executive leadership to communicate compliance-related strategies and their impact on business operations.
11. Work closely with all departments, to ensure a cohesive approach to risk and compliance.
12. Provide guidance and support to business units on compliance matters and regulatory inquiries.
13. Stay informed about industry trends, regulatory developments, and best practices in risk and compliance management.
14. Drive continuous improvement initiatives within the compliance function, leveraging technology and process enhancements.
    Operational
15. Business Continuity Management: In conjunction with the entity BCP committee review & test the Business continuity strategies & plans on an annual basis.
16. Support the IT Risk & compliance manager in the quarterly testing of the IT disaster recovery plans.
17. Conducting periodic reviews and 2nd line assessments to verify compliance with insurance and other applicable laws and regulations, internal policies, compliance procedures, control systems by each business and support function and any weaknesses or risks are identified and mitigated early on.
18. Ensuring all required regulatory reports are filed promptly and respond to policy/compliance violations by reporting to duly authorized regulatory agencies.
19. Review and implement all mandates from the Board and ensure all Board members and management are advised on the company’s compliance risk through detailed ad hoc, monthly, quarterly, and annual status reports.
20. Ensure compliance on submission of all Statutory returns and taxes.
21. Oversee day-to-day compliance operations, including the development, implementation, and maintenance of compliance policies and procedures.
22. Monitor compliance metrics and performance indicators to assess the effectiveness of the compliance program.
23. Coordinate internal audits and compliance reviews to ensure adherence to established policies.
24. Ensure Audit issues are closed within the agreed time frames.
    Corporate Governance
25. Risk and Control Enhancement: Develop risk mitigations and responses in coordination with business units and monitor the progress of risk mitigation activities.
26. Serve as the primary point of contact for regulatory agencies and external auditors.
27. Ensure timely and accurate reporting of compliance-related information to relevant authorities.
28. Collaborate with legal and external counsel on compliance matters as needed.
29. Serve as the primary point of contact for regulatory agencies and external auditors.
30. Ensure timely and accurate reporting of compliance-related information to relevant authorities.
31. Collaborate with legal and external counsel on compliance matters as needed.
    Culture
32. Foster a strong culture of compliance throughout the organization, promoting ethical behavior and a commitment to regulatory compliance at all levels.
33. Formulate training programs and conduct training for compliance, risk and money laundering areas as well as additional training for areas with the greatest risk exposure and carry out periodic or one-off interventions to address compliance and financial crime controls knowledge transfer needs in the Company.
34. Encourage a “speak-up” culture where employees feel comfortable reporting compliance concerns or potential violations.
    Key Competencies
35. Risk Management Expertise
36. AML (Anti-Money Laundering) Knowledge
37. Regulatory Compliance
38. Policy Development and Implementation
39. Audit and Internal Control
40. Data Analysis and Reporting
41. Communication and Collaboration
42. Leadership, Team, and change Management
    Qualifications
43. Master’s degree in finance, Business Administration, or a related field.
44. Bachelor’s degree in business, finance, law, or a related field.
45. Professional certifications in risk management, compliance, and AML
46. Member of a relevant professional qualification; CISA/CISM/CRM/CPA.
    Relevant Experience
    Minimum of 8 years proven experience in risk management, compliance, or a related field, with at least 4 years in a managerial role.

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