Insurance, Business Development Jobs, Underwriting Jobs,
Underwriter – Central Unit
Job Purpose:
The role holder will be responsible for reviewing proposal forms, verifying client’s data, assessing the proposed risk within set standards, counter-checking the terms of the policy as well and reviewing the conditions of the policy.
Key responsibilities:
- Policy Analysis: Assess the proposed risk within set standards.
- Booking of retail policies and issuance of motor certificates.
- Review proposal forms to ensure compliance with U/W guidelines and KYC and ensure proper
documentation and storage of information in DMS. - Release policy documents, endorsements, valuation report to clients.
- Maintain high standards of customer service – responding to client’s enquiries; (walk-in clients, telephone
and emails). - Effective communication: Liaise with intermediaries and direct clients on issues relating to their policies.
- Apply the credit control policy by ensuring that debit/credit notes raised are mailed and that they reach
the clients/intermediaries within the shortest time possible. - Assist senior underwriters in assessing complex risks and gathering data that will help in decision making.
- Delegated Authority: As per the approved Delegated Authority Matrix.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required:
- Bachelor’s degree (insurance option preferred).
- Progress in Diploma in insurance or equivalent.
- At least three (3) years’ experience in the insurance industry.
- Computer literate.
Technical/ Functional competencies
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Sales and marketing management skills.
- Diplomatic in handling client relationship.
Portfolio Manager
Job Purpose:
Manage client portfolios as per mandate.
Key responsibilities:
- Maintain a perspective on current and future economic conditions and industry trends.
- Assess potential investment opportunities across traditional and non- traditional asset classes.
- Assist in generating ad hoc reports as necessary for presentations to internal and external
stakeholders. - Attend and present at clients’ board of trustee and annual general meetings actively contribute towards
coming up with superior asset allocation and security selection decisions. - Implement investment strategies while adhering to RBA, CMA and client mandates as applicable.
- Support the business development team in pitching for business and preparation of RFP’s.
- Participate in product development initiatives.
- Construct and rebalance portfolios.
- Support BAM UG as per the hub and spoke model.
- Delegated Authority: As per the approved Delegated Authority Matrix.
- Perform any other duties as may be assigned from time to time.
Knowledge, experience and qualifications required:
- Bachelors degree in Commerce, Finance, Economics or related field.
- 6-10 years’ experience in financial markets with hands on exposure to equities, interest bearing assets, property and private equity, 3 of which must be in a supervisory capacity.
- CFA Finalist.
- Member of relevant professional body.
Technical/ Functional competencies:
- Knowledge and applied professional understanding of the principles and practices of institutional investment management.
- Knowledge of capital markets.
- Portfolio analysis.
- Excellent organisational and analytical skills.
- Report writing skills.
Leadership category responsibility framework (Core Competencies)
Team Leaders in Britam need to:
- Operationally lead a team to service customers from a sustainable and growing customer base whilst increasing profit.
- Ensure the company’s objectives are met by being a vision carrier and by implementing strategy and operational outputs.
- Effectively run the business and manage staff in order to enable functional leaders to focus on developing strategy.
- Effectively identify and define key performance areas, deadlines and goals for their team in order to optimise operational effectiveness.
- Ensure the department has the most appropriate people capability through effective inspirational leadership, people development, effective selection and optimised succession planning.
- Create a high performance, proactive culture and motivated team.
- Monitor operational implementation, budgets, plans, goals and outputs in order to ensure alignment with the departmental strategy.
- Ensure that department priorities are adhered to and effectively communicated.
- Effectively disseminate knowledge within the correct context, towards subordinates as well as management.
- Appropriately model the company values while setting the pace and energy for delivering.
- Benchmark operational activities internally as well as externally in order to be a leader in the industry;
- Effectively manage and communicate change within the department in order to increase staff and process effectiveness.
- Provide access to accurate and consistent information and services across all channels.
- Adequately manage operational risk.
Head of Business Development – Retail
Job Purpose:
The job holder will oversee all Retail Business channels and drive growth through all the channels.
Key responsibilities:
- Drive growth of business through all channels direct and intermediated channels.
- Develop strategies to grow retail business.
- Coordinate with the Business development team retail to grow FA and IFA business.
- Collaborate with BDM Pension Management needed to ensure aligned messaging.
- Collaborate with the portfolio management team growing the customer base.
- Plan and carry out marketing investment products in all regions in collaboration with customer experience department.
- Develop partnerships with external parties to leverage growth in business.
- Collaborate with the Customer experience team to drive client satisfaction and client retention.
- Prepare periodic performance reports.
- Develop and enhance the different customer affinity groupings.
- Attend product training/portfolio review, to be up to date with the market developments.
- Delegated Authority: As per the approved Delegated Authority Matrix.
Key Performance Measures:
- Increase in number of Retail customers as per defined targets.
- Increase in Retail sales to corporate customers.
- Increase in Retail customers of investment products.
- Retention among Retail customers using Investment and Pension products.
Knowledge, experience and qualifications required
- Bachelors’ degree.
- Professional qualification in related studies.
- 7- 10 years’ experience in investments, insurance or banking; 3-4 of which should be in a managerial capacity.
- Experience in Retail Sales in digital, intermediated channels and Relationship Management.
- Significant experience in stakeholder management and working with various teams to ensure segment strategies are achieved.
Leadership category responsibility framework (Core Competencies):
Change Leaders in Britam need to:
- Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit;
- Continuously configure and adapt the functional area to most effectively suite the future view of the business;
- Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change);
- Be in touch with the changing industry, customer needs and international best practice;
- Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues;
- Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning;
- Ensure clarity of expectations for individuals in the function and other stakeholders across the group;
- Facilitate functional integration;
- Ensure the development and establishment of appropriate behavior and values (culture) within the function that aligns with the strategic direction and values of the business;
- Coordinate between functions and divisions to ensure optimization of the value chain and resources;
- Ensure alignment of strategy, objectives and deliverables within the function;
- Develop innovative partnerships and distribution channels to increase Britam’s market penetration;
- Ensure a seamless experience for clients;
- Appropriately allocate funds and capital to maximize shareholder value;
- Adequately manage operational risk;
- Increase operational efficiency;
- Provide access to accurate and consistent information and services across all channels;
- Improve quality and speed of decision making across the business.
Business Development Manager Pensions
Job Purpose:
The job holder will be responsible to acquisition, growth and retention of Pension and institutional business.
Key responsibilities:
- Drive acquisition of pension and institutional business to achieve business targets.
- Collaborate with the portfolio management team to maintain good relationships with clients and retain clients.
- Drive in the organization of events for pension and institutional clients.
- Contribute towards development of new products.
- Respond to RFP’s and prepare tenders for submission.
- Prepare customized proposals for clients.
- Contribute towards formulation of strategy on pension fund sales and revenue growth.
- Prepare and present to clients for business acquisition and retention.
- Train various stakeholders including clients and potential clients.
- Prospecting and pipeline development for new client acquisitions.
- Sales and acquisition of other institutional mandates like endowments and long term.
Knowledge, experience and qualifications required:
- Bachelors’ degree.
- Professional qualification in related studies.
- 7- 10 years’ experience in insurance, pension administration and pension fund manager; 3-4 of which should
be in a managerial capacity. - Experience in Sales and Relationship Management.
- Significant experience in stakeholder management and working with various teams to ensure segment
strategies are achieved.
Leadership category responsibility framework (Core Competencies)
Change Leaders in Britam need to:
- Strategically lead a function to service customers from a sustainable and growing customer base whilst increasing profit.
- Continuously configure and adapt the functional area to most effectively suite the future view of the business. Introduce new concepts so that they are adopted appropriately at the right time (manage the rate of change).
- Be in touch with the changing industry, customer needs and international best practice.
- Improve the efficiency of the function by appropriately challenging managers about operational and tactical issues.
- Ensure the function has the most appropriate people capability through effective inspirational leadership, people development, and optimized succession planning.
- Ensure clarity of expectations for individuals in the function and other stakeholders across the group.
- Facilitate functional integration.
- Ensure the development and establishment of appropriate behavior and values (culture) within the function that aligns with the strategic direction and values of the business.
- Coordinate between functions and divisions to ensure optimization of the value chain and resources.
- Ensure alignment of strategy, objectives and deliverables within the function.
- Develop innovative partnerships and distribution channels to increase Britam’s market penetration.
- Ensure a seamless experience for clients.
- Appropriately allocate funds and capital to maximize shareholder value.
- Adequately manage operational risk.
- Increase operational efficiency.
- Provide access to accurate and consistent information and services across all channels.
- Improve quality and speed of decision making across the business.