30+Position at Insurance Regulatory Authority (IRA)

IRA JOBS, JOBSIN KENYA,

Principal Supply Chain Management Officer

JobSpecifications

Duties and responsibilities will entail:

• Developing, implementing and reviewing supply chain management policies, standards, strategies, guidelines.
• Organizing Supplier Sensitization Forums for Youths, Women, PWDS and small and micro-enterprises to facilitate compliance to 30% Access to Government Procurement Opportunities as Article 227 and Article 55 of the Constitution of Kenya, 2010 and PPDA, 2015.
• Preparing and implementing the Authority’s procurement plan in order to realize its objectives.
• Preparing, publishing and inviting tenders, proposals and quotations in line with procurement procedures.
• Preparing and maintaining assets register, transfer and valuation.
• Receiving and opening tender documents, evaluating tenders, quotations and proposals.
• Maintaining and publishing registered suppliers list on the Authority’s website and Electronic Government Procurement System (EGPS) in accordance with relevant laws and guidelines.
• Preparing contract documents in line with the award decision, contract variations and modifications in strict adherence to Sec. 139(1)(b) of the Act and Regulation 132(1).
• Maintaining reorder levels of stores to facilitate smooth running of the Authority, by replenishing stock in good time.
• Coordinating the identification of obsolete, unserviceable and surplus stores and equipment for disposal.
• Reviewing of tender and contract documents before approval.
• Verifying payment documents for goods and services delivered to the Authority by suppliers.
• Ensuring satisfactory receipt of goods and provide ability to rapidly deliver goods when requested.
• Preparing periodic and annual supply chain management reports.

Person Specifications

For appointment to this grade, an officer must have: –

• Six (6) years’ Cumulative relevant work experience, three (3) of which should have been at the grade of Senior Supply Chain Management Officer or in a comparable position.
• Bachelor’s degree in any of the following: Procurement Management, Supply Chain Management or equivalent qualification from a recognized institution.

OR

Bachelor’s degree in any of the following: Commerce, Business Administration, Economics, Social Sciences plus a Diploma in Procurement or Supply Chain Management or equivalent qualification from a recognized institution.

• Advanced Diploma from Chartered Institute of Procurement & Supply (CIPS) or its equivalent qualification from a recognized Institution.
• Valid practicing License for supply chain management from the Kenya Institute of Supplies Management (KISM).
• Membership to the Kenya Institute of Supplies Management (KISM) or relevant professional body and in good standing.
• Management Course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Records Assistant II

JobSpecifications

Duties and responsibilities at this level will entail:

• Receiving mails, opening, sorting and dispatching to the recipients.
• Maintaining registers for incoming and outgoing mails.
• Filing documents in the appropriate files.
• Retrieving files and information as requested by authorized staff/offices.
• Ensuring security of files and documents including Equipment in the section.
• Ensuring correspondences are appropriately actioned before files are returned back to the cabinets.
• Updating the records movement registers.
• Facilitating delivery of documents to required offices.
• Digitizing the Authority’s documents for circulation and archiving.
• Maintaining the registry. Maintaining the registry in good standard.
• Ensuring the archival and safe keeping of all documents

Person Specifications

For appointment to this grade an officer must have:

• Three (3) years’ cumulative relevant work experience, three (3) of which should have been at the grade of Records Assistant III or in a comparable position.
• Diploma in any of the following: Records Management, Information Management, Information Science, Library Science or equivalent qualifications from a recognized Institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Records Assistant I

JobSpecifications

Duties and responsibilities at this level will entail:

• Receiving mails, opening, sorting and dispatching to the recipients.
• Maintaining registers for incoming and outgoing mails.
• Ensuring security of files and documents including Equipment in the section.
• Facilitating delivery of documents to required offices.
• Preparing appraisal and disposal schedules for files and documents in liaison with relevant stakeholders.
• Ensuring all pending correspondences are brought to the attention of supervisor and appropriate action taken.
• Following up on files and documents from offices for safe custody in the registry.
• Participating in digitization of the Authority’s documents for circulation and archiving.
• Maintaining the registry in good standard.

Person Specifications

For appointment to this grade an officer must have:

• Six (6) years’ cumulative relevant work experience, three (3) of which should have been at the grade of Records Assistant II or in a comparable position.
• Diploma in any of the following: Records Management, Information Management, Information Science, Library Science or equivalent qualifications from a recognized Institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Security Officer

JobSpecifications

Duties and responsibilities will entail:

• Implementing security policies, standards, procedures and regulations.
• Identifying routinely all potential security risks within the offices and develop acceptable recommendations for risk mitigation regarding safety and security for management consideration.
• Carrying out investigations of security incidents.
• Performing patrols and random security checks.
• Implementing emergency management and contingency procedures.
• Conducting regular physical inspection of the Authority to ascertain physical security status.
• Supervising security service offered by contracted security service providers;
• Monitoring activities at Authority through CCTV.
• Performing patrols and random security checks.

Person Specifications

For appointment to this grade, a candidate must have:

• Bachelor’s degree in any of the following:- Security Management, Criminology, Security Studies or its equivalent qualification from a recognized institution.
• Be Physically, mentally and medically fit.
• Proficiency in computer applications.

Competencies and skills

• Good communication skills
• Good organization and interpersonal skills
• Ethical and integrity
• Team player

Principal Administration Officer

JobSpecifications

Duties and responsibilities at this level will entail:

• Overseeing the maintenance of office equipment, fixtures and furniture.
• Directing and planning essential central office services including reception, security, transport, office and meeting room allocation, building maintenance, cleaning, catering, and waste disposal.
• Monitoring service level agreements and performance of all administration outsourced services and contractors.
• Facilitating the collation of requirements for furniture and equipment from staff.
• Facilitating the acquisition and allocation of furniture and equipment.
• Allocating duties and supervising staff to ensure delivery of planned targets.
• Conducting staff performance appraisal in the section.
• Generating administrative reports on repairs and maintenance.
• Supervise the Authority’s insurance portfolio, i.e., assets and motor vehicles, ensuring adequate cover at all times of the year and timely annual renewal.
• Overseeing allocation of office accommodation and space for staff.
• Coordinating the maintenance of Office Inventory.
• Maintaining and updating furniture and office equipment inventory.

Person Specifications

For appointment to this grade an officer must have:

• Six (6) years cumulative relevant work experience, three (3) of which should have been at the grade of Senior Administration Officer or in a comparable position.
• Bachelors’ degree in any of the following: Public Administration, Business Administration, Social Sciences or equivalent qualification from a recognized Institution.
• Professional qualifications where applicable.
• Management Course lasting not less than four (4) weeks from a recognized Institution.
• Membership to a professional body where applicable.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Customer Care Assistant III – 2 Posts

Job Specifications

Duties and responsibilities will entail:

• Managing incoming and outgoing calls and route to appropriate persons.
• Directing enquiries from external stakeholders the relevant employees.
• Managing guests in a professional manner.
• Managing internal stakeholders.
• Monitoring flow of visitors for security controls.
• Maintaining the appointment diary either manually or electronically.
• Maintaining the facilities booking system i.e. booking of boardrooms and meeting room.
• Scheduling appointments for internal and external stakeholders.
• Maintaining call records and expenditure for monitoring purposes.
• Implementing Quality Management System standards and continuously identifying and managing risks.
• Scheduling appointments for internal and external stakeholders.
• Maintaining call records and expenditure for monitoring purposes.
• Providing information on the Authority’s products/services.

Person Specifications

For appointment to this grade, an officer must have at least:

• Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations Public Relations, Communication Studies or equivalent qualifications from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills

Customer Care Assistant II – 2 Posts

Job Specifications

Duties and responsibilities will entail:

• Managing incoming and outgoing calls and route to appropriate persons.
• Directing enquiries from external stakeholders to relevant employees.
• Managing guests in a professional manner.
• Managing internal stakeholders.
• Monitoring flow of visitors for security controls.
• Maintaining the appointment diary either manually or electronically.
• Maintaining the facilities booking system i.e. booking of boardrooms and meeting rooms.
• Scheduling appointments for internal and external stakeholders.
• Maintaining call records and expenditure for monitoring purposes.
• Implementing Quality Management System standards and continuously identifying and managing risks.
• Scheduling appointments for internal and external stakeholders.
• Maintaining call records and expenditure for monitoring purposes.
• Providing information on the Authority’s products/services.
• Fostering a positive customer experience for overall satisfaction and loyalty.

Person Specifications

For appointment to this grade, an officer must have at least:

• Three (3) years’ cumulative relevant work experience at the grade of Customer Care Assistant III or in a comparable position.
• Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations Public Relations, Communication Studies or equivalent qualifications from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills

Customer Care Assistant I – 2 Posts

Job Specifications

Duties and responsibilities will entail:

• Providing expert assistance and supervision to customer care assistants, addressing inquiries, resolving issues, and ensuring overall satisfaction.
• Leading and guiding a team of customer care representatives, providing mentorship and support to enhance their performance.
• Ensuring telephone serviceability of telephone operations.
• Handling escalated customer concerns, finding effective solutions, and ensuring a positive customer experience.
• Providing customers with comprehensive and accurate information.
• Maintaining clear and concise communication with customers, team members, and other functional areas to facilitate efficient problem-solving.
• Monitoring and evaluating customer interactions to maintain service standards and identify areas for improvement.
• Analysing customer data and feedback to identify trends, patterns, and areas for improvement in customer service processes.
• Developing and implementing improvements to customer service procedures to enhance efficiency and effectiveness.
• Implementing strategies to retain and build long-term relationships with customers.
• Maintaining detailed records of customer interactions and resolutions, contributing to a comprehensive knowledge base.
• Staying updated on industry trends and adapt to changes in customer needs, ensuring the team is equipped to provide relevant support.
• Handling disputes or conflicts with customers diplomatically, aiming for swift and fair resolutions.

Person Specifications

For appointment to this grade, an officer must have at least:

• Six (6) years’ cumulative relevant work experience, three (3) of which should have been at the grade of Customer Care Assistant II or in a comparable position.
• Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations Public Relations, Communication Studies or equivalent qualifications from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills

Senior Customer Care Assistant

Job Specifications

• Providing effective leadership to the customer service team, guiding and motivating staff to achieve departmental goals.
• Developing and implementing strategies to enhance customer satisfaction, loyalty, and overall service quality.
• Overseeing the training and development of customer service representatives to ensure they possess the necessary skills and knowledge.
• Managing key customer relationships, addressing escalated issues, and ensuring prompt resolution.
• Assessing and improving customer service processes.
• Establishing and monitoring performance metrics to gauge the team’s success in meeting service level agreements and customer satisfaction targets.
• Collaborating with other functional areas to address systemic issues impacting customer satisfaction and coordinate efforts to enhance the overall customer experience.
• Ensuring adherence to relevant laws, regulations, and company policies in all customer service activities.
• Utilizing data analytics to gain insights into customer behavior and preferences, informing decision-making and service improvements.
• Fostering clear and effective communication within the customer service team and across the organization.
• Developing mechanisms for collecting and analyzing customer feedback, using insights to drive continuous improvement.

Person Specifications

For appointment to this grade an officer must have:

• Nine (9) years’ cumulative relevant work experience, three (3) of which should be at the grade of Customer Care Assistant I or in a comparable position.
• Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations, Communication Studies or equivalent qualifications from a recognized institution.
• Certification in customer experience or its equivalent from a recognized institution.
• Membership to a relevant professional body in good standing where applicable.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills

Corporate Communication and Public Relations Officer

JobSpecifications

The duties and responsibilities will entail:

• Assisting in implementing the IRA communications & Customer relations policies, strategies, procedures and plans.
• Assisting in planning and implementation of all of the Authority’s internal and external communications and promotional programmes.
• Assisting in identifying events that can enhance IRA’s image or can be used to reach many publics and coordinate IRA’s participation in the same.
• Assisting in managing the Authority’s media relations, including organizing press conferences, coordinating media coverage, and responding to media inquiries.
• Assisting in monitoring and analyse media coverage and public commentary, including traditional and social media, and provide regular reports and recommendations.
• Assisting in managing and updating content on the IRA website and other digital platforms to ensure accuracy, relevance, and timeliness.
• Assisting in organizing and managing press conferences, media coverage and respond to incoming media calls.
• Providing input for speeches, press releases newsletters, reports, journals, and other corporate communication materials and publications and any other presentations as required.
• Gathering information, write articles and edit newsletters, reports, journals and other publicity materials;
• Developing and maintain a database for distribution of IRA’s Information, Education and Communication (IEC) materials.
• Assisting in handling, resolution, and documentation of customer and stakeholder inquiries and complaints.
• Undertaking settlement of customer/ stakeholders queries and inquiries.
• Assisting in implementing and managing customer relationship management (CRM) systems to enhance service delivery and stakeholder engagement.
• Assisting in establishing, developing, and maintaining positive relationships with customers, industry stakeholders, and strategic partners.
• Receiving, recording, maintaining and analysing a comprehensive database of all complaints lodged with the Authority.
• Monitoring all public comments about the organization including social media.
• Undertaking photography and videography at IRA corporate events.
• Assisting in protocol management.
• Assisting in organizing the Authority’s planned events and functions.
• Administering and analysing questionnaires to customers.
• Assisting in administering and analysing customer satisfaction surveys and questionnaires and preparing analytical reports to inform management decisions.
• Assisting in implementing innovative customer service initiatives to keep abreast with emerging customer needs and expectations.
• Supporting implementation of the Authority’s Corporate Social Responsibility (CSR) initiatives and preparing reports.
• Preparing periodic reports on communications, media coverage, customer relations, and stakeholder engagement.

Person Specifications

• Bachelor’s degree in any of the following: Journalism, Mass Communication, Public Relations or equivalent qualification from a recognized institution.

OR

• Bachelor’s degree in any of the Social Sciences plus a Diploma in any of the following: Journalism, Mass Communication, Public Relations, or an equivalent qualification from a recognized institution.
• Graphic design skills is an added advantage.
• Proficiency in computer applications.

Competencies and skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills
• Conflict management

Senior Corporate Communication and Public Relations Officer

JobSpecifications

Duties and responsibilities will entail:

• Implementing the IRA communications & Customer relations policies, strategies, procedures and plans.
• Planning and implementation of all of the Authority’s internal and external communications and promotional programmes.
• Identifying events that can enhance IRA’s image or can be used to reach many publics and coordinate IRA’s participation in the same.
• Managing the Authority’s media relations, including organizing press conferences, coordinating media coverage, and responding to media inquiries.
• Monitoring and analyse media coverage and public commentary, including traditional and social media, and provide regular reports and recommendations.
• Managing and updating content on the IRA website and other digital platforms to ensure accuracy, relevance, and timeliness.
• Organizing and managing press conferences, media coverage and respond to incoming media calls.
• Providing input for speeches, press releases newsletters, reports, journals, and other corporate communication materials and publications and any other presentations as required.
• Gathering information, write articles and edit newsletters, reports, journals and other publicity materials.
• Developing and maintain a database for distribution of IRA’s Information, Education and Communication (IEC) materials.
• Coordinating the handling, resolution, and documentation of customer and stakeholder inquiries and complaints.
• Undertaking settlement of customer/ stakeholders queries and inquiries.
• Implementing and managing customer relationship management (CRM) systems to enhance service delivery and stakeholder engagement.
• Establishing, developing, and maintaining positive relationships with customers, industry stakeholders, and strategic partners.
• Receiving, recording, maintaining and analysing a comprehensive database of all complaints lodged with the Authority.
• Monitoring all public comments about the organization including social media.
• Undertaking photography and videography at IRA corporate events.
• Undertaking protocol management.
• Organizing the Authority’s planned events and functions.
• Administering and analysing questionnaires to customers.
• Administering and analysing customer satisfaction surveys and questionnaires, and preparing analytical reports to inform management decisions.
• Implementing innovative customer service initiatives to keep abreast with emerging customer needs and expectations.
• Supporting implementation of the Authority’s Corporate Social Responsibility (CSR) initiatives and preparing reports.
• Preparing periodic reports on communications, media coverage, customer relations, and stakeholder engagement.

Person Specifications

• Three (3) years’ cumulative relevant work experience at the grade of Corporate Communication & Public Relations Officer or in a comparable position.
• Bachelor’s degree in any of the following: – Journalism, Mass Communication, Public Relations or equivalent qualification from a recognized institution.

OR

• Bachelor’s degree in any of the Social Sciences plus a Diploma in any of the following: Journalism, Mass Communication, Public Relations or an equivalent qualification from a recognized institution.
• Membership to Public Relations Society of Kenya (PRSK) and in good standing.
• Digital communication and social media management skills is an added advantage.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Report writing skills
• Presentation skills
• Conflict management

Assistant Director, HRM

Job Specifications

Duties and responsibilities at this level will entail: –

• Guiding line managers and staff in the implementation of Human Resource management strategies, policies and procedures.
• Coordinating implementation of Board and management decisions within existing rules, regulations and procedures.
• Coordinating the development, implementation and review of Human Resource Management strategies, plans, policies and procedures.
• Providing secretariat services to the Human Resource Management Advisory Committee.
• Coordinating the preparation and absorption of Human Resource Management budgets.
• Preparation of human resource plans and succession management strategies.
• Coordinating recruitment, selection, placement, succession planning and career progression.
• Managing and coordinating training and development activities.
• Managing and coordinating performance management system.
• Administering employee health and wellbeing schemes.
• Administering staff welfare schemes and employee assistance programs.
• Coordinating and supervising the development, management and maintenance of contracts, staff files and other employee records.
• Approving staff leave and office attendance management
• Coordinating the preparation of payroll data and maintaining payroll records in compliance with legal requirements and policies and procedures.
• Authorizing payroll and staff related expenditures to ensure timely payments of salaries and other benefits to employees.
• Managing employee relations including staff discipline and grievances.
• Coordinating the implementation of Human Resource Management Information System.
• Championing change management strategies, and entrench national values and principles in work ethics,
• Supervising staff and work performance in the Human Resource management department to ensure efficient and effective service delivery.
• Coordinating the preparation of accurate and timely HR monthly, quarterly and annual reports.
• Ensuring compliance with human resource management statutory and regulatory requirements.

Person Specifications

For appointment to this grade, an officer must have: –

• Nine (9) years cumulative relevant work experience, three (3) of which should have been at the grade of Principal Human Resource Management Officer or in a comparable position.
• Bachelor’s degree in Human Resource Management from a recognized institution.

OR

• Bachelor’s degree in any of the following: – Public Administration, Business Administration or equivalent qualification from a recognized institution Plus a Diploma/ Higher Diploma in either Human Resource Management or equivalent qualification from a recognized institution.
• Master’s degree in any of the following: – Human Resource Management, Human Resource Development, Business Administration or equivalent qualification from a recognized institution.
• Certified Human Resource Professional or its equivalent from a recognized institution.
• Valid Human Resource Practicing Certificate.
• Membership to the Institute of Human Resource Management or a comparable relevant professional body and in good standing.
• Leadership Course lasting not less than four (4) weeks from a recognized institution.
• Proficiency computer application skills.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.

Assistant Director, Finance

Job Specifications

Duties and responsibilities will entail:

• Developing and implementing sound financial management regulations, policies, procedures, strategies, and plans.
• Providing strategic financial leadership and advice to management.
• Ensuring effective and efficient use of financial resources.
• Planning and coordinating timely preparation of annual Work Plans, Performance Contracting, budget estimates and cash flow projections.
• Undertaking budgetary and cost control assignments.
• Monitoring budget implementation, cost control and expenditure trends.
• Reviewing of the fixed assets register of the Authority.
• Review the monthly payroll and recommend for approval.
• Undertaking Revenue and Treasury Management and reporting.
• Supervising Maintenance of books of account and other financial records.
• Undertaking Annual and medium-term budget projections preparation, Budget Implementation, Monitoring and Review.
• Developing and implementing Internal Financial Controls.
• Preparing financial reports, quarterly and annual financial statements and ensuring submission to relevant institutions as prescribed in the PFM Act 2012 and other regulations and circulars.
• Analysing and interpreting financial reports and other accounting records.
• Maintaining accurate and complete financial records of the Authority and regularly review the financial system.
• Undertaking financial risk management.
• Ensuring compliance with applicable financial statutory obligation and circulars.
• Undertaking Tax planning and management.
• Facilitating and coordinating external and internal audits.
• Preparing and presenting finance-related board and senior management papers.

Person Specifications

For appointment to this grade, an officer must have:

• Nine (9) years cumulative relevant work experience, three (3) of which should have been in the grade of Principal Accountant or in a comparable and relevant position.
• Bachelors in any of the following: Commerce (Accounting or Finance option), Business Administration (Finance or Accounting option) or equivalent qualifications from a recognized institution.
• Master’s degree in any of the following: Business Administration (Finance or Accounting option) or equivalent qualifications from a recognized institution.
• Part III of Certified Public Accountants (CPA) examination or equivalent qualification from recognized institution.
• Member of the Institute of Certified Public Accountants of Kenya (ICPAK) or any other equivalent professional body and in good standing.
• Leadership course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in Computer Applications.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Conflict management
• Mentoring, coaching and leadership skills

Assistant Director, ICT

Job Specifications

Duties and responsibilities at this level will entail:

• Coordinating the development, implementation and review of ICT polices, strategies, programs, standards budgets and work plans.
• Coordinating the implementation of ICT governance practices in the Authority.
• Coordinating the formulation and review of ICT Risk Management Framework for the Authority.
• Developing the business continuity and disaster recovery plans for ICT systems;
• Coordinating the development and implementation of the ICT Business Continuity Plans.
• Coordinating the formulation and implementation of data privacy and cybersecurity policies to ensure that the Authority’s information assets are secure.
• Undertaking the planning, designing, implementation and operationalization of ICT infrastructure, information systems and application software projects.
• Coordinating the consolidation of user requests for ICT assets, procurement, issuing, operational maintenance, decommissioning, and disposal.
• Coordinating the ICT Service Management to ensure consistent delivery of customer focused services.
• Verifying the compliance with ICT Policies, standards, regulations and relevant legislations.
• Developing the Authority’s annual Operating and Capital budgetary requirements.
• Facilitating continuous upgrading of ICT infrastructure and systems to keep abreast with emerging technologies.
• Developing departmental board papers and formulating the implementation plan for the board resolutions.
• Coordinating measures to ensure reliability, availability and serviceability of ICT infrastructure, information systems and application software.
• Facilitating the preparation of concept papers, periodic progress reports, and annual reports for the department.

Person Specifications

For appointment to this grade, an officer must have: –

• Nine (9) years cumulative relevant work experience three (3) years of which should have been in the grade of Principal ICT Officer or in a comparable and relevant position.
• Bachelor’s degree in any of the following: Computer Science, Information Technology, Information Systems, Information Science, Business Information Technology, Electrical Engineering, Telecommunication Engineering or equivalent qualification from a recognized institution.
• Master’s degree in any of the following: Computer Science, Information Technology, Information Systems, Information Science, Business Information Technology, Electrical Engineering, Telecommunication Engineering, Business Administration or an equivalent qualification from a recognized institution.
• Leadership Course lasting not less than four (4) weeks from a recognized institution.
• Certificate in any two (2) of the following ICT professional qualifications:
  • Cisco Certified Network Associate (CCNA);
  • Certified Information Systems Auditor (CISA);
  • Certified Information Security Manager (CISM);
  • Certified Risk and Information Systems Control (CRISC);
  • Certified in the Governance of Enterprise IT (CGEIT);
  • Certified Information Systems Security Professional (CISSP);
  • Information Technology Infrastructure Library (ITIL);
  • Certified Ethical Hacker (CEH);
  • Cisco Certified Entry Networking Technician (CCENT);
  • Project Management Professional (PMP);
  • Certified Business Analyst (CBA);
  • Certified Microsoft Developer (CMD);
  • Microsoft Certified Administrator;
  • Certification in Cybersecurity;
  • Datacenter Design and management;
  • Unified Storage Management;
  • Data Science and Analytics Professional;
  • Certificate in Virtualization;
  • Certification in Data Privacy;
• Microsoft Certified Professional (MCP) or any other relevant professional qualification from a recognized institution; and
• Membership to a relevant professional body where applicable and in good standing.

CompetenciesandSkills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Legal Officer, Legal Services – 2 Posts

Job Specifications

The duties and responsibilities will entail:

• Assisting in providing legal advice in assigned matters.
• Assisting in representing the Authority in court, tribunals and in alternative dispute resolution (ADR) proceedings.
• Ensuring procedural compliance in assigned legal proceedings.
• Receiving and acting upon summons, pleadings, and demand letters.
• Ensuring action on summons, legal process, registry filings, pleadings, and demand letters.
• Liaising with external service providers, monitoring deliverables against agreed terms, and escalating variances for action.
• Assisting providing task direction to the Legal Assistant on assigned matters, quality-checking outputs, and providing inputs to performance appraisals as requested.
• Participating in multi-divisional and multi-agency teams as assigned.
• Participates in mentoring and coaching of legal assistants.

Person Specifications

• Bachelor’s Degree in Laws.
• Post Graduate Diploma in Law from an institution recognized by the Council for Legal Education.
• Advocate of the High Court of Kenya with a valid practicing certificate.
• Proficiency in Computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Legal Officer, Governance & Regulatory Services

Job Specifications

The duties and responsibilities will entail:

• Assisting in providing legal advice in assigned matters.
• Assisting in drafting legislative proposals, concept papers, and legal briefs, and ensuring alignment with policy objectives and drafting standards.
• Assisting in implementing the logistics for public participation and stakeholder engagements and drafting consultation reports.
• Assisting in drafting contracts, leases, memoranda of understanding, and other legal documents and tracking their execution.
• Assisting in drafting legislative proposals, standards, concept papers, and legal briefs, and incorporating review comments.
• Assisting in monitoring and reporting on compliance obligations and implement assigned actions in risk and compliance plans.
• Assisting with staff legal-awareness activities by preparing materials, delivering assigned segments, and drafting practice notes and frequently asked questions for Authority publications.
• Participating in multi-divisional and multi-agency teams as assigned.
• Assisting in undertaking research on assigned issues.

Person Specifications

• Bachelor’s Degree in Laws.
• Post Graduate Diploma in Law from an institution recognized by the Council for Legal Education.
• Advocate of the High Court of Kenya with a valid practicing certificate.
• Proficiency in Computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Senior Legal Officer, Legal Services – 2 Posts

Job Specifications

The duties and responsibilities will entail:

• Preparing and issuing legal advice as necessary.
• Ensuring efficient litigation management including drafting pleadings, attending court, managing the litigation diary, complying with directions of the court in any legal proceedings.
• Advising the Authority on litigation strategy and implementation of litigation outcomes-
• Representing the Authority in court, tribunals and in alternative dispute resolution (ADR) proceedings.
• Ensuring procedural compliance in assigned legal proceedings.
• Supervising engagements with external service providers and ensuring service delivery in accordance with agreed terms.
• Ensuring action on summons, legal process, registry filings, pleadings, and demand letters.
• Liaising with external service providers, monitoring deliverables against agreed terms, and escalating variances for action.
• Undertaking performance appraisal of external service providers.
• Managing the litigation diary and bring-up system, organising evidence and witness preparation, and coordinating timely actions with internal stakeholders.
• Coordinating timely updating of Directorate registers and the Case Management System.
• Maintaining the Case Management System and coordinating the provision of day-to-day support to users.
• Participating in development and review of departmental policies, procedures and manuals.
• Preparing departmental budgets, work plans, procurement, and disposal plans and tracking closure of audit and review actions.
• Participating in multi-divisional and multi-agency teams and providing technical inputs.
• Managing performance of direct reports.
• Mentoring, and coaching of direct and indirect reports.

Person Specifications

• Three (3) years’ cumulative work experience, three (3) of which should have been at the level of Legal Officer (Legal Services) or in comparable and relevant position.
• Bachelor’s Degree in Laws.
• Post Graduate Diploma in Law from an institution recognized by the Council for Legal Education.
• Advocate of the High Court of Kenya with a valid practicing certificate.
• Member of the Law Society of Kenya in good standing.
• Proficiency in Computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management

Conduct Supervision Officer – 3 Posts

JobSpecifications

Duties and responsibilities at this level will entail:

• Registering complaints reported by policyholders and beneficiaries.
• Attending to walk in customer enquiries and writing reports on the same.
• Attending to telephone enquiries and writing reports on the same.
• Attending to email enquiries and writing reports on the same.
• Handling complaints from policyholders and beneficiaries, communicate decisions and regularly review companies’ complaints and generate reports on the trends for review by management.
• Generating reports on capacity building undertaken on regulated entities for review by management.
• Assisting in formulation and implementation of consumer education programmes.
• Assisting in development of Information, Education & Communication (IEC) materials.
• Assisting in the development and delivery of financial education and outreach programmes.
• Carrying out planning and logistics for outreach activities.
• Assisting in preparing consumer education presentations.

Person Specifications

• Bachelor’s degree in any of the following fields: Insurance, Law, Risk Management or equivalent from a recognized institution.
• Proficiency in computer applications.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Cybersecurity Officer – 4 Posts

JobSpecifications

Duties and responsibilities at this level will entail:

• Assisting in the development and implementation of policies, strategies, and standards for insurance industry Cybersecurity framework.
• Researching on new and emerging technological and regulatory trends in relation to Cybersecurity management.
• Assisting in the gathering and dissemination of technical information on cyber security incidents, vulnerabilities, security fixes and other security information, as well as issuing alerts and warnings.
• Assisting in the management of cyber incidents.
• Assisting in the cybersecurity analysis and forensic investigations.
• Assisting in the implementation and management of the cybersecurity systems.
• Assisting in the manning and the management of the Sector cybersecurity 24/7 Operations Centre.
• Assisting in the preparation of Insurance industry cybersecurity posture reports and advisories.
• Assisting in cybersecurity advocacy, awareness, and capacity building in the insurance industry.
• Assisting in regulatory cybersecurity supervision activities and compliance reviews.
• Updating Cybersecurity Systems inventor

Person Specifications

For appointment to this grade, an officer must have:-

• Bachelor’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Senior Cybersecurity Officer – 2 Posts

Job Specifications

Duties and responsibilities at this level will entail:

• Developing and implementing policies, strategies, and standards for insurance industry Cybersecurity framework.
• Researching on new and emerging technological and regulatory trends in relation to Cybersecurity management.
• Gathering and disseminating technical information on cyber security incidents, vulnerabilities, security fixes and other security information, as well as issuing alerts and warnings.
• Handling and analysing cybersecurity incidents under supervision.
• Coordinating cybersecurity analysis and forensic investigations.
• Implementing and managing cybersecurity systems.
• Participating in SOC operations and providing technical monitoring and analysis.
• Preparing insurance industry cybersecurity posture reports.
• Coordinating cybersecurity advocacy, awareness, and capacity building in the insurance industry.
• Monitoring effectiveness of cybersecurity systems.
• Reviewing backup schedules of cybersecurity monitoring and management systems.
• Liaising with other SOCs, and industry stakeholders on matters of Cybersecurity monitoring and management.
• Preparing specifications for acquisition of cyber security systems.
• Assisting in implementation of cybersecurity systems.
• Implementing the Critical Infrastructure Protection (CPI) framework.
• Supporting implementation and monitoring of CIP requirements and contributing to CIRT documentation.
• Providing input for the development, monitoring implementation and regular review of the insurance industry Cybersecurity Policies.

Person Specifications

For appointment to this grade, an officer must have:-

• Three (3) years cumulative relevant work experience, three (3) years of which should have been at the grade of Cybersecurity Officer or in a comparable and relevant position.
• Bachelor’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.
• Certificate in either of the following ICT/Cybersecurity professional qualifications:
  • Cisco Certified Network Associate (CCNA);
  • Certified Information Systems Auditor (CISA);
  • Certified Information Security Manager (CISM);
  • Certified Information Systems Security Professional (CISSP);
  • Certified Ethical Hacker (CEH);
• Any other equivalent qualification from a recognized institution.
• Membership to a relevant professional body where applicable and in good standing.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Conflict management skills
• Negotiation skills

Principal Cybersecurity Officer – 2 Posts

Job Specifications

Duties and responsibilities at this level will entail:

• Coordinating implementation and periodic review of approved cybersecurity policies and standards.
• Coordinating cybersecurity incident management and supervising operational response activities.
• Supervising day-to-day operations of the Insurance Industry Cybersecurity Operations Centre.
• Researching on new and emerging technological and regulatory trends in relation to Cybersecurity management.
• Coordinating gathering and dissemination of technical information on cybersecurity incidents, vulnerabilities, security fixes and other security information, as well as issuing alerts and warnings.
• supervising cybersecurity incident management activities within the insurance industry, including review of response effectiveness.
• Coordinating cybersecurity analysis and forensic investigations.
• Supervising compliance with approved cybersecurity systems and Critical Infrastructure Protection (CIP) requirements by regulated entities.
• Ensuring quality assurance of the Insurance Industry Cybersecurity Operations Centre.
• Reviewing and disseminating of insurance industry cybersecurity posture reports,
• Coordinating cybersecurity advocacy, awareness, and capacity building in the insurance industry,
• Reviewing effectiveness of cybersecurity systems.
• Reviewing backup schedules of cybersecurity monitoring and management systems.
• Liaising with other SOCs, and industry stakeholders on matters of Cybersecurity monitoring and management.
• Reviewing specifications for acquisition of cyber security systems.
• Coordinating implementation of cyber-security systems.
• Coordinating implementation of the Critical Infrastructure Protection (CPI) framework.
• Developing, implementing and reviewing Computer Incident Response (CIR) Manual and Standard Operating Manual.
• Coordinating the development, monitoring implementation and regular review of the insurance industry Cybersecurity Policies.
• Conducting partnerships and collaboration with cyber security stakeholders locally, regionally, and globally.

Person Specifications

For appointment to this grade, candidate must have: –

• Six (6) years cumulative relevant work experience, three (3) years of which should have been at the grade of Senior Cybersecurity Officer or in a comparable and relevant position.
• Bachelor’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.
• Master’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.
• Professional qualifications in any of the following:
  • Cisco Certified Network Associate (CCNA);
  • Certified Information Systems Auditor (CISA);
  • Certified Information Security Manager (CISM);
  • Certified Information Systems Security Professional (CISSP);
  • Certified Ethical Hacker (CEH);
  • Any other equivalent qualification from a recognized institution.
• Management Course lasting not less than four (4) weeks from a recognized institution.
• Membership to a relevant professional body where applicable and in good standing.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Conflict management skills
• Negotiation skills

Assistant Director, Cybersecurity Supervision – 2 Posts

Job Specifications

Duties and responsibilities at this level will entail:

• Supervising implementation, compliance monitoring, and quality assurance of approved cybersecurity policies, strategies, and standards for the insurance industry.
• Coordinating research and analysis on cybersecurity, related technologies and advising on new trends.
• Supervising gathering and dissemination of technical information on cyber security incidents, vulnerabilities, security fixes and other security information, as well as issuing alerts and warnings.
• Coordinating and supervising cybersecurity incident management activities within the insurance industry, including review of response effectiveness.
• Supervising cybersecurity analysis and forensic investigations.
• Supervising compliance with approved cybersecurity systems and Critical Infrastructure Protection (CIP) requirements by regulated entities.
• Providing supervisory oversight and quality assurance of the Insurance Industry Cybersecurity Operations Centre (SOC).
• Reviewing and disseminating of insurance industry Cybersecurity posture reports.
• Coordinating cybersecurity advocacy, awareness, and capacity building in the insurance industry.
• Reviewing effectiveness of cybersecurity systems.
• Reviewing backup schedules of cybersecurity monitoring and management systems.
• Liaising with other SOCs, and industry stakeholders on matters of Cybersecurity monitoring and management.
• Reviewing specifications for acquisition of cybersecurity systems.
• Supervising implementation of cybersecurity systems.
• Supervising development, implementation and review of Computer Incident Response (CIR) Manual and Standard Operating Manual.
• Supervising development, monitoring and implementation of the insurance industry Cybersecurity Policies.
• Supporting coordination and implementation of approved partnerships and collaborative initiatives with cybersecurity stakeholders.

Person Specifications

For appointment to this grade, an officer must have: –

• Nine (9) years cumulative relevant work experience, three (3) years of which should have been at a level of Principal Cybersecurity Officer or in a comparable and relevant position.
• Bachelor’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.
• Master’s degree in any of the following: Electrical Engineering, information technology, information systems security, software engineering, or equivalent qualification from a recognized institution.
• Leadership Course lasting not less than four (4) weeks from a recognized institution.
• Certificate in at least two (2) of the following:
  • Cisco Certified Network Associate (CCNA);
  • Certified Information Systems Auditor (CISA);
  • Certified Information Security Manager (CISM);
  • Certified Information Systems Security Professional (CISSP);
  • Certified Ethical Hacker (CEH);
  • Any other equivalent qualification from a recognized institution.
• Membership to a relevant professional body where applicable and in good standing.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Conflict management skills
• Negotiation skills
• Leadership skills
• Mentorship and coaching skills

Supervision Officer (AML) – 4 Posts

JobSpecifications

The duties and responsibilities entail:

• Creating a database of the reporting institutions in the industry and ensure that it is accurate and up to date.
• Participating in the collection and collation of data and information for ML/TF/PF risk profiling of reporting institutions.
• Undertaking preliminary analysis of the reports on the independent review of the reporting institution’s AML Compliance programs.
• Conducting preliminary analysis on the compliance of individual reporting institutions with their AML/CFT/CPF obligations under the law.
• Participating in the AML/CFT/CPF onsite inspections of reporting institutions and draft inspection reports.
• Conducting preliminary review of the ML/TF/PF risk assessment reports from individual reporting institutions.
• Participating in ML, TF and PF sectoral risk assessment of the insurance industry.
• Conducting preliminary assessment of the effectiveness of the measures put in place by reporting institutions to mitigate ML/TF/PF risks.
• Handling logistics and initial planning for AML/CFT/CPF outreach and sensitization activities for the insurance industry.
• Preparing reports following the AML/CFT/CPF outreach and sensitization workshops.
• Conducting desktop review on trends, methodologies and development in the AML/CFT/CPF landscape to aid in the review and development of AML/CFT/CPF guidelines, standards, instructions, rules and guidance notes.
• Participating in the review of AML/CFT/CPF guidelines, standards, instructions, rules and guidance notes.
• Collecting and analysing data on onsite inspections, risk assessments, and trends to inform supervisory strategies.
• Participating in the review of the law to align with developments in AML/CFT/CPF international standards and regulatory methods for the anti-money laundering, combating terrorism financing and the proliferation financing of weapons of mass destruction.
• Participating in the review supervisory of AML/CFT/CPF supervisory framework including reporting templates to ensure they remain appropriate and up to date.
• Conducting initial research on emerging trends in the AML/CFT/CPF landscape, techniques and typologies.
• Handling logistics and planning for AML/CFT/CPF outreach and sensitization activities.
• Facilitating logistics and administrative issues in the department such as organization for meetings, workshops and smooth flow of information.

Person Specifications

• Bachelor’s degree in any of the following fields: Insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Senior Supervision Officer (AML) – 3 Posts

Job Specifications

Duties and responsibilities will entail:

• Continuously review the data base of reporting institutions and ensure it is in line with the list maintained by FRC.
• Analysing data and information for ML/TF/PF risk profiling of reporting institutions.
• Analysing reports on the independent review of the reporting institution’s AML Compliance programs.
• Conducting AML/CFT/CPF onsite inspections of reporting institutions as per the approved onsite inspection schedule, draft inspection reports and oversee development of remedial action plans by the reporting institutions.
• Assessing compliance of individual reporting institutions with their AML/CFT/CPF obligations under the law and prepare reports.
• Reviewing ML/TF/PF risk assessment reports from individual reporting institutions.
• Participating in ML, TF and PF sectoral risk assessment of the insurance industry.
• Identifying and assess ML/TF/PF risks in the individual institutions.
• Assessing the adequacy and effectiveness of controls put in place by individual reporting institutions to mitigate the identified ML/TF/PF risks.
• Participating in the development and implementation of content and training materials for raising awareness for members of staff of reporting institutions to enhance their compliance with the law and their AML/CFT/CPF obligations.
• Monitoring the ML/TF/PF risks on an ongoing basis to identify new trends and red-flag indicators.
• Participating in the development of the necessary AML/CFT/CPF instructions, rules, guidelines, standards and guidance notes.
• Participating in the review of the AML/CFT/CPF supervisory framework and tools on an annual basis and recommend updates when necessary.
• Participating in the development of dashboards of risk analysis to identify areas of vulnerability to guide AML/CFT/CPF supervision.
• Providing guidance to the industry on conducting ML, TF and PF risk assessment.
• Planning and participating in the AML/CFT/CPF outreach and sensitization activities.
• Conducting research on emerging trends in the AML/CFT/CPF regulatory framework, emerging trends, techniques and typologies.
• Participating in the review of AML/CFT/CPF guidelines, standards, instructions and guidance notes.
• Planning and participating in the training of members of staff of the Authority on AML/CFT/CPF.

Person Specifications

• Three (3) years’ cumulative relevant work experience at the grade of Supervision Officer (AML) or in a comparable and relevant position.
• Bachelor’s degree in any of the following fields: Insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Professional qualification in any of the following fields: ACII, AIIK, LOMA, CPA, CIFA, CFA, ACAMS or approved equivalent from a recognized institution.
• Membership to a relevant professional body and in good standing.
• Proficiency in computer applications.

Competencies and skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills.

Principal Supervision Officer (AML) – 2 Posts

Job Specifications

The duties and responsibilities will entail:

• Implementing the annual AML/CFT/CPF supervisory action plan for the individual reporting institutions.
• Conducting ML, TF and PF risk profiling of individual reporting institutions and update the risk profiles.
• Reviewing analysis report of the independent reviews of the individual reporting institution’s AML compliance programmes and prepare a consolidate report for the industry.
• Determining the priorities and scope of AML/CFT/CPF on-site inspection for each reporting institution.
• Reviewing individual reports on ML, TF and PF risk assessment reports from reporting institutions and prepare a consolidated report for the industry.
• Conducting AML/CFT/CPF onsite inspections as per the approved inspection schedule.
• Reviewing the draft AML/CFT/CPF onsite inspections reports and remedial action plans from the reporting institutions.
• Monitoring the reporting institution’s compliance with the legal and regulatory framework for AML, CFT and CPF and prepare reports.
• Ensuring that reporting institutions maintain appropriate records to demonstrate compliance, facilitate investigations and freeze funds related to ML, TF and PF.
• Monitoring and following up on the implementation of remedial action plans and offer support to the reporting institutions to ensure that the plans are effectively addressing the identified shortcomings.
• Holding meetings with the management and staff of reporting institutions to support both off-site and on-site supervision.
• Monitoring breaches and violations of the law and other directives by reporting institutions with respect to their AML/CFT/CPF obligations, recommend application of corrective measures to ensure that such violations are addressed.
• Reviewing of the AML/CFT/CPF supervisory framework and tools on an annual basis and recommend updates when necessary.
• Developing dashboards of risk analysis to identify areas of vulnerability to guide AML/CFT/CPF supervision.
• Providing guidance to the industry on conducting ML, TF and PF risk assessment.
• Conducting research on emerging trends in the AML/CFT landscape, techniques and typologies.
• Monitoring the ML/TF/PF risks on an ongoing basis to identify new trends and red-flag indicators.
• Conducting outreach and awareness raising campaigns to the reporting institutions.
• Identifying the training needs of the staff in the department in terms of combating money laundering and terrorism financing, implement the Targeted Financial Sanctions regime, develop, implement and assess effectiveness of ongoing training programs.
• Developing and implement content and training materials for raising awareness for members of staff of reporting institutions to enhance their compliance with the law and their AML/CFT/CPF obligations.
• Participating in the development of the necessary AML/CFT/CPF instructions, rules, guidelines, standards and guidance notes.
• Participating in the induction programs for new employees, employees on contract and interns.
• Participating in the development and review of the Authority’s strategic plan.
• Participate in the implementation, monitoring and evaluation of the risk assessment framework for the department.
• Attending and participating in professional group meetings,
• Participating in departmental/divisional committee meetings.

Person Specifications

• Six (6) years’ cumulative relevant work experience, three (3) of which must have been at the grade of Senior Supervision Officer (AML) or in comparable and relevant position.
• Bachelor’s degree in the following fields: insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Professional qualification in the following fields: ACII, AIIK, LOMA, CPA, CIFA, CFA, ACAMS or approved equivalent from a recognized institution.
• Membership to a relevant professional body and in good standing.
• Certificate in management course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills

Supervision Officer – 2 Posts

JobSpecifications

The duties and responsibilities entail:

• Collecting, cleaning and checking for completeness of data for use in various analysis.
• Conducting preliminary assessment on non-compliance with laws and regulations by regulated entities.
• Conducting preliminary analysis of requests for corporate changes; approval of directors, principal officers, management staff, control functions key officers and any other approval requests.
• Updating database of registered insurers on a continuous basis; and
• Facilitating logistics and administrative issues in the department such as organization for meetings, workshops and smooth flow of information.
• Assisting in carrying out offsite and on-site surveillance of regulated entities to ensure an up-to-date risk profile.
• Assisting in assessing non-compliance with laws and regulations by insurers and submit reports for necessary actions.
• Assisting in the analysis of requests for corporate changes.
• Assisting in the analysis of requests for approval of directors, principal officer, senior manager and key officers as well as recruitment of expatriates and approvals for work permits for completeness and accuracy of information.
• Assisting in collecting and analysing data on onsite inspections, risk assessments, and trends to inform supervisory strategies.

Person Specifications

• Bachelor’s degree in any of the following fields: Insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills

Principal Supervision Officer – 2 Posts

Job Specifications

The duties and responsibilities will entail:

• Monitoring and implementing risk-profiling framework.
• Monitoring implementation of minimum requirements in relation to capital, governance and risk management.
• Monitoring implementation of set out requirements and practices and steps to be followed for compliance.
• Reviewing analysis of applications for licensing, approval and authorization of insurance and reinsurance companies under the Insurance Act.
• Reviewing analysis of requests from regulated entities for corporate changes, shareholding structure, mergers and acquisitions.
• Reviewing analysis of requests for approval under the Insurance Act.
• Reviewing analysis of applications for overseas placement of insurance business.
• Reviewing monitoring and enforcement of penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules.
• Collecting and analysing data on onsite inspections, risk assessments, and trends to inform supervisory strategies.
• Conducting and preparing reports on off-site and on-site supervision of regulated entities.
• Participating in the organisation of supervisory colleges.
• Participating in group-wide, cross-border, regional and international insurance supervision.
• Reviewing and analysing reinsurance proposals and arrangements.
• Analysing requests for demergers and amalgamations and portfolio transfers.
• Reviewing requests for approval under the Insurance Act.
• Analysing applications for overseas placements.
• Reviewing lien processing applications.
• Reviewing reports for companies under statutory management.
• Reviewing reports on the activities of Statutory Managers.
• Participating in the preparation and updating of resolution plans.
• Participating in training of members of the industry.

Person Specifications

• Six (6) years’ cumulative relevant work experience, three (3) of which must have been at the grade of Senior Supervision Officer or in comparable and relevant position.
• Bachelor’s degree in the following fields: insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Professional qualification in the following fields: ACII, AIIK, LOMA, CPA, CIFA, CFA or approved equivalent from a recognized institution.
• Membership to a relevant professional body and in good standing.
• Certificate in management course lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills

Assistant Director, Supervision – 3 Posts

Job Specifications

The duties and responsibilities will entail:

• Formulating requirements and practices to be followed for compliance and governance in the insurance industry.
• Reviewing recommendations on licensing and approvals for members of the insurance industry as provided for in the Insurance Act.
• Overseeing development and implementation of strategies for effective supervision of insurers under statutory management.
• Reviewing assessment of potential impacts of developments and trends arising out of regional and international supervision practices.
• Developing and implementing a framework for identifying major insurance groups.
• Developing and continuously updating the insurers risk profiling framework.
• Formulating and monitoring the implementation of policies on group-wide, cross-border, regional and international insurance supervision.
• Preparing reports on stakeholder engagements for capacity building and articulation of emerging issues in supervision.
• Developing and implementing regulatory reforms in areas of amendments or changes in the Insurance Act, regulations and guidelines.
• Coordinating collection and analysis of data on onsite inspections, risk assessments, and trends to inform supervisory strategies.
• Leading off-site and on-site supervision of regulated entities.
• Leading analysis and preparation of reports on acquisitions, transfers and mergers within the insurance industry to ensure policy holders are protected.
• Organizing supervisory colleges with other supervisory authorities that have regulatory oversight of entities within a group.
• Reviewing regulatory approvals as required under the Insurance Act.
• Overseeing monitoring and enforcement of penalties, restrictions, directives, inspection/investigation recommendations, offsite surveillance and market conduct recommendations and any other requirement of the Insurance Act, regulations, guidelines and rules.
• Maintaining accurate information on all investigations, inspections and enforcement actions.
• Leading analysis and preparation of reports on acquisitions, transfers and mergers within the insurance industry.
• Monitoring remittance of insurance premium levy.
• Reviewing proposals for approval of reinsurance proposals and arrangements.
• Reviewing requests for approval under the Insurance Act.
• Reviewing proposals for approval of applications for overseas placement of insurance business.
• Approving lien applications.
• Reviewing proposals for approval of demergers and amalgamations as well as portfolio transfers.
• Overseeing development of recovery and resolution plans for insurers.
• Overseeing monitoring and reporting on the performance of statutory managers.
• Facilitating conducting gap analysis with respect to the law and regulatory impact analysis (RIA) and facilitating development of legislative and regulatory proposals.
• Facilitating conduct of relevant research.
• Developing procurement plans for the department.
• Monitoring compliance with the department’s Standard Operating Procedures.
• Reviewing reports on regulated entities’ strategies, processes and procedures and take appropriate actions.

Person Specifications

• Nine (9) years’ cumulative work experience, three (3) of which should have been at the level of Principal Supervision Officer or in comparable and relevant position.
• Bachelor’s degree in any of the following fields: Insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Master’s degree in any of the following fields: Business Administration, Insurance, Finance, Accounting, Risk Management, Law, Economics, Information Technology or equivalent from a recognized institution.
• Professional qualification in any of the following fields: ACII, AIIK, LOMA, CPA, CIFA, CFA, or equivalent from a recognized institution.
• Membership to a relevant professional body and in good standing.
• Certificate course in leadership lasting not less than four (4) weeks from a recognized institution.
• Proficiency in computer applications.

Competencies and Skills

• Communication skills
• Interpersonal skills
• Analytical skills
• Report writing skills
• Presentation skills
• Mentoring, coaching and leadership skills.
• Conflict management.

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