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Deputy Manager – Pension Administration
Key Responsibilities
- Oversee the administration of pension schemes, including new member enrollments, contribution processing, and benefit payments.
- Ensure compliance with regulatory requirements and company policies related to pension administration.
- Manage and maintain accurate records of all pension schemes and related transactions.
- Provide training and guidance to junior staff members within the department.
- Assist in the preparation of monthly, quarterly, and annual reports for internal and external stakeholders.
- Address and resolve customer inquiries and issues related to pension administration in a timely and professional manner.
- Collaborate with other departments to ensure seamless service delivery and operational efficiency.
- Participate in audits and implement recommendations to improve processes and controls.
- Stay updated on industry trends, regulations, and best practices to ensure continuous improvement in pension administration.
Qualifications and Core Competencies
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Professional qualifications in pension administration or insurance (e.g. FSRI, CPAM) are an added advantage.
- Minimum of 10 years of experience in pension administration, with at least 5 years in a supervisory or management role.
- Strong understanding of the regulatory framework governing retirement benefits in Kenya.
- Excellent analytical, organizational, and communication skills.
- Proficiency in Microsoft Office Suite.
- Attention to detail and high level of accuracy.
- Strong problem-solving skills and ability to handle complex situations.
- Excellent interpersonal skills and the ability to work effectively with diverse teams.
- Commitment to continuous learning and professional development.
- High level of integrity and ethical standards.
Deputy Manager – Business Development
Key Responsibilities
- Develop and implement business development strategies to achieve departmental and company growth objectives.
- Identify and evaluate new business opportunities and potential clients within the retirement benefits sector.
- Build and maintain strong relationships with existing and prospective clients, partners, and stakeholders.
- Conduct market research and analysis to identify trends, competitive landscape, and opportunities for growth.
- Prepare and deliver presentations, proposals, and pitches to prospective clients and partners.
- Collaborate with the marketing team to develop and execute marketing campaigns and promotional activities.
- Negotiate and close business deals, ensuring favorable terms and conditions for the company.
- Monitor and report on the performance of business development initiatives and provide regular updates to senior management.
- Participate in industry events, conferences, and networking activities to promote the company’s services and expand its network.
- Provide training and support to junior business development staff and other team members.
Qualifications and Core Competencies
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Professional qualifications in retirement benefits arrangements, sales, marketing, or business development (e.g., FSRI, CPAM, CIM, CPSP) are an added advantage.
- Minimum of 10 years of experience in business development, with at least 5 years in a supervisory or management role.
- Proven track record of achieving sales targets and driving business growth.
- Strong understanding of the insurance and retirement benefits sector in Kenya.
- Excellent communication, negotiation, and presentation skills.
- Proficiency in Microsoft Office Suite.
- Strategic thinking and ability to identify and capitalize on business opportunities.
- Strong interpersonal skills and ability to build and maintain relationships.
- High level of motivation and a results-oriented mindset.
- Commitment to continuous learning and professional development.
- High level of integrity and ethical standards.
Method of Application
Qualified candidates are requested to forward their CVs to the Group Human Resources Manager at: hr_recruitment@madison.co.ke on email no later than Friday, 4th October 2024.