Latest Vacancies at KCB Bank Kenya

Bank Jobs, Managerial Jobs, Senior Positions Openings, Engineering Jobs,

Senior Manager Digital Channels

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice.
 

SAHL Banker – Wajir Branch

KEY RESPONSIBILITIES:

• Develop and maintain strong relationships with existing and potential customers. 
• Maintain and grow the existing SAHL customers through enhanced Relationship
• Achieve the set targets in terms of numbers and values for both Liabilities and Assets
• Provide expert advice to customers on banking products, services, and principles to help them make informed financial decisions.
• Monitor and Manage SAHL customer complaints, constantly review service delivery standards and position staff in a way, which ensures maintenance of the highest service standards.
• Ensure Portfolio At Risk (PAR) for the branch SAHL facilities is below 5%
• Ensure timely and accurate collection of information & data necessary for processing of customer’s loan applications and account opening documents within SLAs.
• Participate in SAHL Banking product campaigns and provide leadership for sales team in cross selling SAHL products

The Person

For the above position, the successful applicant should have the following: 

• University Degree from a recognized institution.
• Professional Qualifications/certification in Sharia /Islamic Banking is an added advantage 
• At least 4 years General Banking experience of which one must have:
• 2 years sharia Banking knowledge
• 2-year experience in Sales.
• 2-year experience in Customer Service/Relationship Management.
• 2-years’ experience Credit Analysis is desired. 
• Demonstrated consistent high performance in role(s) held in the last three years.
• Possess sound knowledge of bank products and ability to offer product solutions to business clients.
• Excellent communication and presentation skills.

DevOps Engineer

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice.
 

Product Development Manager Card Issuing

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation:  Group Name Change,   Name Change Certificate,  KCB Advise on Non-Operating Holding Company,  KCB Group Structure,  Kenya Gazette Notice.
 

Brand Manager

KEY RESPONSIBILITIES

• Development and execution of marketing plans for the assigned products and/or business units.
• Working closely with the unit heads, product development teams and sales teams to achieve the business objectives whilst participate in projects driven by the respective business units supported.
• Develop briefs for campaigns and engagements in line with the business and brand objectives
• Working with partner agencies and suppliers to ensure timely execution of promotional projects and campaigns with the aim of achieving the business and brand objectives and implement an internal marketing plan.
• Regular performance tracking of marketing campaigns and activations against set KPIs e.g, sales numbers and value, monthly share of Voice (SOV) and compilation of reports on each activity that is circulated to the respective stakeholders
• Carry out competitor advertising and industry trends and prepare monthly reports with recommendations to the line manager
• Monitor assigned budgets and reconciling the same on a monthly basis with Finance whilst ensuring all projects are delivered within budget, and within policy, to meet the objectives across their Business Units
• Stakeholder management: ensure quality relationship management with all stakeholders i.e; business partners and branding service providers for own area 
• Working with analytics to identify key consumer insights to strengthen the development and execution of brand campaigns while ensuring delivery against the overall bank strategy; Utilize research reports such as Brand Tracker, Usage and Attitude surveys and product specific surveys to inform and develop marketing plans.
• Act as the brand custodian in own area by monitoring the continuous implementation of the Brand Standards across all assets and consumer facing touch-points.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Bachelor’s degree in marketing, Advertising, Public relations, communication, Journalism, Information science Business Management or related field. RQ
• Professional Qualifications    CIM    AA
• Master’s degree    MBA    AA

Experience

• Brand Management    4 Years    RQ
• Portfolio Management    3 Years    RQ
• Managing teams    1 Year    RQ
• Agency Management    3 Years   RQ
• Planning and organizing experience with working proficiency in Project Management skills    3 Years    RQ
• Presentation Skills    3 Years    RQ
   

Senior Manager, Process Automation Engineering

Job Description

• Primary role and responsibility is to develop and execute a comprehensive automation strategy aligned with organizational goals and objectives and to identify processes suitable for automation and prioritize based on potential impact and feasibility.
• Lead the implementation of automation initiatives and projects from conception to deployment, ensuring scalability and sustainability.
• Evaluate emerging automation technologies and tools to recommend the best solutions for the organization.
• Collaborate with cross-functional teams to analyze existing processes and identify opportunities for improvement through automation.
• Design efficient workflows and integrate automation solutions to streamline operations and reduce manual tasks.
• In collaboration with the Reengineering team, establish metrics to measure the effectiveness of automation initiatives and track performance against established goals.
• Identify and mitigate risks associated with automation implementations to minimize disruption to operations. Additionally, ensure compliance with data security standards in all automation efforts.
• Leads a team of highly skilled automation engineers to make changes/enhancements.
• Manages the teams performance and nurtures skills that advances the the bank’s strategy and establishes a sustainable engineering practice.
• Drive organizational change by promoting the benefits of automation and fostering a culture of continuous improvement.

Senior Manager, Core Banking Engineering

Job Description

• Primary role and responsibility is to oversee and manage the implementation of core banking system(T24) changes/enhancements of the organisation.
• Leads design and development of initiatives/projects involving minor or major enhancements and upgrades of the core banking system (T24) including overseeing development of the technical specifications and application design criteria based on functional and non-functional requirements to meet the business needs.
• Researches and works with Group Enterprise Architecture teams to implement new technologies that will introduce efficiencies on the Core banking system and its periphery systems.
• Leads a team of highly skilled engineers to make changes/enhancements and to provide 3rd level support on the core banking system (T24).
• Ensures that the output by the core banking system team is aligned with other Enterprise, Application and data architects, providing holistic enterprise solutions.
• Manages the teams performance and nurtures skills that advances the the bank’s strategy and establishes a sustainable engineering practice.
• Research, evaluate and recommend new T24 products and technologies; perform proof of concept to determine business case and planning criteria for new investments.
• Ensures that all core banking system changes are fully documented and stored for reference by Technology Teams.

Enterprise System Specialist, Messaging and Collaboration

Job Description

• Providing the highest level of technical skill and expertise in Active Directory, MS Exchange and network services such as DNS, DHCP & TCP/IP.
• Microsoft Office 365 Administration: Exchange Online, Azure, SharePoint online, MS Teams, Security & Compliance, Microsoft Intune, OneDrive.
• Monitoring and supporting the availability of the Bank’s messaging and collaboration infrastructure and related services including Microsoft Exchange, Microsoft Office 365 & Email Security. Research, monitor and recommend state-of-the-art technologies that may have an application at the Bank by enhancing productivity and achieving client business objectives
• Develop Solution architectures for assigned projects with established EA standards and also to support in the development of technology advancements and adaptation of new technologies. Deploy new applications and enhancements to existing software/applications and operating systems
• Design, implementation, configuration and administration of high availability, business continuity, disaster recovery and site resilience framework for the Messaging and Collaboration Platform. Ensure robust, reliable delivery of email communications from KCB e-banking channels i.e. Internet banking and Mobile Banking.
• Publish and maintain high quality documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manuals and deployment architecture.
• Development and operationalization of Group IT Policies, Standards and Procedures. Update and maintain documentation for assigned areas of responsibility
• Lead IT related projects from conception and implementation, through to completion, including any staff training and support.
• Work closely with Group Cybersecurity team to Implement Information security governance, security controls and risk management programs adhering to best practices
• Develop, implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Provide support on IT systems for staff in Kenya, Uganda, Tanzania, Burundi, Rwanda and South Sudan including: Exchange, Office 365, Intune, Secure Email Gateway, Internal PKI, Queue Management System and AD Rights Management Systems

Job Requirements:

• Bachelors’ Degree    Information Technology, Computer Science, or a related discipline
• Professional Qualifications    MCSE /MCITP/MCSA – Messaging/MCP/ Microsoft 365 Administrator

Experience: 5 years

• Messaging and Collaboration Technologies: 4 years
• Exchange (Including both Exchange On-Prem and Exchange Online). Expert knowledge and experience with Microsoft Exchange Hybrid: 4 Years
• Implementing AD, GPOs, OU, resources, security principals, replication, DNS / name space, group policy management, schema modifications, ADFS, SSO, domain / forest creation: 3 years
• IT Hardware and Software: 5 years
• Banking Systems Implementation & Capabilities: 2 years

Method of Application

Use the link(s) below to apply on company website.

• Senior Manager Digital Channels
• SAHL Banker – Wajir Branch
• DevOps Engineer
• Product Development Manager Card Issuing
• Brand Manager
• Senior Manager, Process Automation Engineering
• Senior Manager, Core Banking Engineering
• Enterprise System Specialist, Messaging and Collaboration