Bank Jobs, Jobs in Kenya, Relationship Management Jobs, Legal Advisory Jobs,
Relationship Manager – Business
Job Purpose:
To provide leadership in business growth and development in line with the Branch overall strategy. The role responsible for leading Branch’s segment supervisors in meeting business developments strategic targets. and responsible in establishing and maintaining key relationships with stake holders in the achievement of the Bank’s strategic goals.
Active member of the Banks leadership, contributing to strategic, long, medium- and short-term plans aimed at achieving the bank and departmental objectives. Communicate and articulate the business strategy of the Bank to all stakeholders and keep staff engaged and focused on the business developments goals.
Key Responsibilities
Business Development
- Participate in the development of the annual and quarterly financial plans and budgets for the Branch.
- Management of borrowing and non-borrowing customers in the branch to enhance customer loyalty, mitigate against loss and enhance increased business.
- Regularly review strategic initiatives of the branch/segments with a view to take appropriate action.
- Direct the overall effort of the segments in growing business in optimum proportions so as to achieve set targets.
- Develop and deepen relationships with existing and potential customers. Identify and disseminate market opportunities and information to guide business development efforts and product development.
- Spearhead/ conduct regular business visits both to clients of the Bank, prospects, and branch/affiliates of the Bank.
- Maintain a sustainable, profitable, and high-quality balance sheet.
- Cost management –enforce cost optimization of the resources.
- Continuously review customer value propositions for various customer segments
Market & Customer Service
- Collaborate and coordinate the development and the implementation of the sales initiatives with other branch business stakeholders.
- Continuously conduct and advise market intelligence to identify new markets customer trends, branch government directives and changes in the policy.
- Act as the Banks’s brand ambassador.
- Participate in development & execution of strategies that build the Equity brand and endear it to its chosen markets.
- Coordinate Branch marketing initiatives
- Originate, build and sustain strategic business partnerships.
- Position Equity Bank Kenya as a preferred Bank.
- Ensure full adherence to the Bank’s customer service chatter.
- Increase market share in line with strategic ambitions and in a profitable, ethical and sustainable manner.
Audit Risk & Compliance
- Ensuring the quality of the loan book in the various segments within the branch is within expected standards.
- Participates in Branch Credit Committee as per policy.
- Ensure adherence of policies and procedures from regulatory authorities, Equity bank and other stakeholders.
- Put in place effective Business Continuity plan for various segment.
- Ensure audit and risk rating for the Branch improves and is within set thresholds as per the key performance indicators communicated sometimes.
- Communicate and articulate the Bank’s risk and control environment to the unit staff and ensure good appreciation of the same.
People Management
- Harness existing and create new competencies in order to achieve competitive advantage.
- Maintain the appropriate number and caliber human resource to deliver exceptional service, achieve targets and maximize the business’ efficiency and effectiveness.
- Manage succession at segments levels and strive to have competent successors for every key position in the branch with the aim of efficient business continuity and cost management.
- Mentor and coach staff to build their capacity to perform the roles assigned to them.
- Provide career guidance and avail learning opportunities and assignments to enhance engagement and career progression.
- Maintain high morale and motivated staff in the branch.
- Set performance expectations and conduct performance management evaluations promptly to ensure superior performance levels are maintained.
- Adhere to HR policies in the management of employees.
Performance & Reporting
- Optimize the use of the Bank’s Management Information System for staff performance management.
- Ensure optimum segmentation of the Bank’s client database and targeted marketing on the various business segments.
Qualifications
Qualifications, Experience & Competencies
- Bachelor’s degree in business administration, finance, or a related field.
- At least 3 years’ work experience as a Relationship Manager Business or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience in budgeting and forecasting.
- Leadership and management skills.
- Ability to develop, implement, and review policies and procedures.
- Ability to oversee budgeting, reporting, planning, and auditing.
- Understanding of necessary legal and regulatory documents.
- Ability to address problems and opportunities for the company.
- Excellent communication skills.
- Outstanding organizational skills.
Relationship Manager – SME
Job Purpose:
To provide leadership in SME segment and development in line with the branch overall strategy. The role responsible for meeting business developments strategic targets and responsible in establishing and maintaining key relationships with stake holders in the achievement of the Bank’s strategic goals.
Active member of the Banks leadership, contributing to strategic, long, medium- and short-term plans aimed at achieving the bank and departmental objectives. Communicate and articulate the business strategy of the Bank to all stakeholders and keep staff engaged and focused on the business developments goals.
Key Responsibilities
Business Development
- Participate in the development of the annual and quarterly financial plans and budgets for the Branch.
- Management of borrowing and non-borrowing customers in the branch to enhance customer loyalty, mitigate against loss and enhance increased business.
- Regularly review strategic initiatives of the branch/segments with a view to take appropriate action.
- Direct the overall effort of the segments in growing business in optimum proportions so as to achieve set targets.
- Develop and deepen relationships with existing and potential customers. Identify and disseminate market opportunities and information to guide business development efforts and product development.
- Spearhead/ conduct regular business visits both to clients of the Bank, prospects, and branch/affiliates of the Bank.
- Maintain a sustainable, profitable, and high-quality balance sheet.
- Cost management –enforce cost optimization of the resources.
- Continuously review customer value propositions for various customer segments
Market & Customer Service
- Collaborate and coordinate the development and the implementation of the sales initiatives with other branch business stakeholders.
- Continuously conduct and advise market intelligence to identify new markets customer trends, branch government directives and changes in the policy.
- Act as the Banks’s brand ambassador.
- Participate in development & execution of strategies that build the Equity brand and endear it to its chosen markets.
- Coordinate Branch marketing initiatives
- Originate, build and sustain strategic business partnerships.
- Position Equity Bank Kenya as a preferred Bank.
- Ensure full adherence to the Bank’s customer service chatter.
- Increase market share in line with strategic ambitions and in a profitable, ethical and sustainable manner.
Audit Risk & Compliance
- Ensuring the quality of the loan book in the various segments within the branch is within expected standards.
- Participates in Branch Credit Committee as per policy.
- Ensure adherence of policies and procedures from regulatory authorities, Equity bank and other stakeholders.
- Put in place effective Business Continuity plan for various segment.
- Ensure audit and risk rating for the Branch improves and is within set thresholds as per the key performance indicators communicated sometimes.
- Communicate and articulate the Bank’s risk and control environment to the unit staff and ensure good appreciation of the same.
People Management
- Harness existing and create new competencies in order to achieve competitive advantage.
- Maintain the appropriate number and caliber human resource to deliver exceptional service, achieve targets and maximize the business’ efficiency and effectiveness.
- Manage succession at segments levels and strive to have competent successors for every key position in the branch with the aim of efficient business continuity and cost management.
- Mentor and coach staff to build their capacity to perform the roles assigned to them.
- Provide career guidance and avail learning opportunities and assignments to enhance engagement and career progression.
- Maintain high morale and motivated staff in the branch.
- Set performance expectations and conduct performance management evaluations promptly to ensure superior performance levels are maintained.
- Adhere to HR policies in the management of employees.
Performance & Reporting
- Optimize the use of the Bank’s Management Information System for performance management.
- Ensure optimum segmentation of the Bank’s client database and targeted marketing on the various business segment.
- Timely submission of reports to key stakeholders to aid in decision making.
Qualifications
Qualifications, Experience & Competencies
- Bachelor’s degree in business administration, finance, or a related field.
- At least 6 years’ work experience in SME segment or similar role.
- Knowledge of organizational effectiveness and operations management.
- Experience in budgeting and forecasting.
Head of Legal Operations
Job Purpose
The Head of Legal Operations at Equity Bank (K) Ltd will oversee the operational, administrative, and strategic functions of the legal department. This role focuses on enhancing efficiency, ensuring compliance, managing audit processes, optimizing resource allocation, driving technology initiatives, and supporting the legal team in achieving departmental objectives. The Head of Legal Operations will collaborate closely with the legal, procurement, compliance, finance, and technology teams to streamline workflows, monitor budgets, implement technology solutions, and ensure effective legal service delivery across the bank.
Key Responsibilities
Legal Department Operations Management:
- Oversee the daily operations of the legal department, ensuring efficient processes and effective service delivery.
- Develop and implement workflows, processes, and best practices to improve operational efficiency within the legal team.
- Ensure proper delegation of tasks within the legal team and monitor progress to ensure adherence to timelines and quality standards.
Resource and Budget Management:
- Develop and manage the department’s budget, including tracking expenditures, forecasting, and identifying cost-saving opportunities.
- Optimize the allocation of resources within the legal department, including staffing, technology, and external counsel usage.
- Manage relationships with external law firms, including negotiating fee arrangements, tracking billable hours, and ensuring adherence to budgetary limits.
Technology and Systems Implementation:
- Lead the adoption of legal technology solutions, such as contract management systems, matter management platforms, e-billing, and document automation tools.
- Collaborate with the IT department to implement and maintain technology solutions that support legal operations.
- Ensure that legal data and documents are managed effectively, securely, and are accessible to relevant stakeholders.
Vendor and External Counsel Management:
- Oversee the selection, onboarding, and management of external legal service providers, including law firms and consultants.
- Develop and implement guidelines for engaging and managing external counsel to ensure value and cost-efficiency.
- Monitor the performance of external service providers, ensuring they meet the bank’s quality and budget standards.
Compliance and Risk Management Support:
- Ensure that all operational processes within the legal department comply with banking regulations, Central Bank of Kenya (CBK) guidelines, and internal policies.
- Collaborate with compliance and risk teams to support the legal team’s efforts in managing regulatory compliance and legal risk.
- Develop and maintain a risk management framework for legal operations, addressing operational risks and ensuring effective controls.
Performance Metrics and Reporting:
- Develop key performance indicators (KPIs) and metrics to measure the performance of the legal team and track progress toward strategic objectives.
- Prepare and present regular reports to senior management on departmental performance, budget utilization, and operational improvements.
- Analyze and use data to identify trends, improve decision-making, and enhance the effectiveness of legal services.
Process Improvement and Project Management:
- Identify areas for process improvement within the legal department and drive initiatives to increase productivity and reduce costs.
- Lead and manage projects within the legal department, including technology implementations, process redesigns, and policy updates.
- Establish project timelines, set objectives, and monitor progress to ensure projects are completed on time and within scope.
Training and Development:
- Develop training programs and resources to upskill the legal team in technology, process improvements, and industry best practices.
- Coordinate professional development initiatives to ensure that the legal team remains current with new technologies and operational trends.
- Conduct orientation and training sessions on legal operational processes for new team members.
Team Leadership and Development:
- Lead and manage the bank’s legal advisory team, fostering a culture of high performance and continuous learning.
- Conduct performance appraisals, provide mentorship, and identify development needs within the team.
- Promote effective collaboration within the legal team and other departments to enhance service delivery.
Qualifications
Qualifications & Experience
- Education: Bachelor’s degree in law, Business Administration, or a related field. Master’s degree or certification in Project Management, Legal Operations, or Business Process Management is an advantage.
- Professional Qualifications: Admitted as an advocate of the High Court of Kenya with a valid practicing certificate, with certifications in legal operations or project management being beneficial.
- Experience: Minimum of 8–10 years of experience in legal operations, project management, or a similar role within a legal or banking environment, with at least 3 years in a managerial position.
Knowledge, Skills & Competencies:
- In-depth knowledge of Kenyan banking and finance laws, regulations, and CBK guidelines.
- Strong analytical, problem-solving, and decision-making abilities.
- Exceptional communication, negotiation, and interpersonal skills.
- Expertise in contract drafting and management.
- Experience managing regulatory relationships and legal risks in a commercial banking environment.
- Strategic Vision: Ability to align legal objectives with the bank’s broader strategic goals.
- Ethics and Integrity: Demonstrates high ethical standards, promoting transparency, accountability, and compliance.
- Attention to Detail: Ability to work accurately and efficiently, ensuring compliance with legal requirements.
- Team Leadership: Proven leadership and people management skills, with the ability to inspire and guide a team of legal professionals.
Head Legal Advisory
Job Purpose
The Head of Legal, Advisory at Equity Bank Kenya Limited leads the legal advisory team, delivering strategic and practical legal guidance on corporate, regulatory, and financial matters. This role involves managing legal risks, ensuring compliance with banking regulations, supporting the bank’s business activities, and advising senior management and business units on legal issues. The position requires an experienced lawyer with expert knowledge of Kenyan banking laws, financial regulations, and the ability to navigate complex legal challenges in a dynamic, fast-paced environment.
Key Responsibilities
Strategic Legal Advisory:
- Provide comprehensive legal advice to senior management, business units, and the board on issues impacting the bank’s operations and strategies.
- Support the development and execution of the bank’s strategic objectives by assessing legal risks and opportunities.
- Oversee the development and implementation of legal policies and procedures to mitigate risks.
Regulatory Compliance and Risk Management:
- Ensure the bank’s compliance with Kenyan banking and financial services regulations, including Central Bank of Kenya (CBK) guidelines, anti-money laundering (AML), anti-corruption, and data protection laws.
- Advise and monitor regulatory developments, ensuring that the bank’s policies align with the latest legal and regulatory requirements.
- Develop and implement risk management strategies, policies, and frameworks to identify and mitigate legal risks in the bank’s operations.
Corporate Governance:
- Advise on and oversee corporate governance structures, practices, and policies to ensure adherence to best practices and legal standards.
- Collaborate with the company secretary to ensure that board and committee meeting agendas, minutes, and resolutions comply with statutory requirements.
- Provide legal guidance on shareholder rights, board responsibilities, and governance-related matters.
Legal Support for Business Units:
- Serve as the primary legal point of contact for business units, offering guidance on legal aspects of products, services, and transactions.
- Advise on the structuring, documentation, and risk assessment of banking products and services, including lending, treasury, and investment services.
- Support the bank’s digital transformation initiatives by providing legal counsel on technology contracts, data protection, and cybersecurity issues.
Policy Development and Training:
- Develop and maintain internal policies on legal, compliance, and regulatory matters, ensuring staff awareness and adherence.
- Conduct training sessions for employees on key legal topics such as AML, data privacy, and regulatory compliance.
- Stay updated on industry developments and organize legal knowledge-sharing sessions with the legal team and relevant departments.
Team Leadership and Development:
- Lead and manage the bank’s legal advisory team, fostering a culture of high performance and continuous learning.
- Conduct performance appraisals, offer mentorship, and identify development needs within the team.
- Promote effective collaboration within the legal team and across departments to enhance service delivery.
Qualifications
Qualifications & Experience
- Education: Bachelor of Laws (LL. B) degree from a recognized university. Master’s degree or further specialization in Banking and Finance, Corporate Law, or Business Law is a plus.
- Professional Qualifications: Admitted as an advocate of the High Court of Kenya with a valid practicing certificate and in good standing with the Law Society of Kenya (LSK). Certification in Corporate Governance, Compliance, or similar fields is advantageous.
- Experience: Minimum of 10–12 years of legal experience, with at least 5 years in a senior management role within the banking or financial services sector.
Knowledge, Skills & Competencies:
- In-depth knowledge of Kenyan banking and finance laws, regulations, and CBK guidelines.
- Strong analytical, problem-solving, and decision-making abilities.
- Exceptional communication, negotiation, and interpersonal skills.
- Expertise in contract drafting and management.
- Experience managing regulatory relationships and legal risks in a commercial banking environment.
- Strategic Vision: Ability to align legal objectives with the bank’s broader strategic goals.
- Ethics and Integrity: Demonstrates high ethical standards, promoting transparency, accountability, and compliance.
- Attention to Detail: Ability to work accurately and efficiently, ensuring compliance with legal requirements.
- Team Leadership: Proven leadership and people management skills, with the ability to inspire and guide a team of legal professionals.
Legal Manager – Advisory
Job Purpose
The Legal Manager, Advisory at Equity Bank Kenya Limited will offer expert legal guidance and support across the bank’s business functions, with a focus on regulatory compliance, corporate governance, risk management, and legal advisory. This role involves managing legal risks, ensuring compliance with regulations, and providing strategic legal advice to senior management and business units. The Legal Manager – Advisory will collaborate closely with the bank’s legal and compliance teams to support business operations while safeguarding the bank from legal risks.
Key Responsibilities
Legal Advisory and Risk Management:
- Provide proactive legal advice on a broad range of issues, including corporate law, financial regulations, contracts, and compliance, to senior management and business units.
- Identify, assess, and manage legal risks across the bank’s operations, offering solutions to mitigate those risks.
- Advise on strategic transactions, including mergers, acquisitions, and investments, ensuring legal risks are properly addressed.
Regulatory Compliance:
- Ensure compliance with Kenyan banking and financial regulations, Central Bank of Kenya (CBK) guidelines, anti-money laundering (AML) regulations, data protection laws, and other relevant legislation.
- Monitor changes in laws, regulations, and industry best practices, advising business units on their implications for the bank.
- Support the implementation of compliance frameworks, policies, and procedures in alignment with legal and regulatory requirements.
Corporate Governance:
- Advise on corporate governance practices and assist the Head of Legal and Company Secretary in ensuring compliance with governance standards.
- Assist in preparing and reviewing board and committee materials to ensure adherence to governance requirements.
- Ensure the bank’s operations align with the principles of good corporate governance and recommend improvements to governance structures as needed.
Contract Review and Support:
- Provide legal guidance to the contracts team on complex agreements, including vendor contracts, joint ventures, and partnerships.
- Ensure all contractual documents protect the bank’s interests, manage risk, and comply with legal standards.
- Offer advice on contractual obligations and rights to help business units make well-informed decisions.
Policy Development and Implementation:
- Contribute to the development and revision of policies, procedures, and processes to improve compliance, risk management, and operational efficiency.
- Conduct regular reviews of internal policies to ensure they align with legal requirements and industry best practices.
- Participate in policy development discussions, bringing a legal perspective to ensure policies are comprehensive and enforceable.
Training and Capacity Building:
- Conduct training sessions for employees on key legal and regulatory topics, including AML, data protection, and contract management.
- Enhance legal awareness within the bank, equipping business units with the knowledge to identify and manage legal risks effectively.
- Promote a culture of compliance by advocating adherence to regulatory standards and best practices.
Team Leadership and Development:
- Lead and mentor a team of legal professionals, fostering a collaborative and high-performance work environment.
- Conduct performance appraisals, provide guidance, and identify training and development needs within the team.
- Encourage teamwork and collaboration with other departments to improve service delivery and achieve business objectives.
Qualifications
Qualifications & Experience
- Education: Bachelor of Laws (LL. B) degree from a recognized university. Master’s degree or further specialization in Corporate Law, Banking Law, or Financial Regulations is an advantage.
- Professional Qualifications: Admitted as an advocate of the High Court of Kenya with a valid practicing certificate and a member of the Law Society of Kenya (LSK). Certification in corporate governance, compliance, or risk management is beneficial.
- Experience: Minimum of 8–10 years of legal experience, with at least 3–5 years in a managerial role within the banking or financial services industry.
Knowledge, Skills & Competencies
- In-depth knowledge of Kenyan banking laws, financial regulations, and CBK guidelines.
- Exceptional analytical, problem-solving, and decision-making abilities.
- Expertise in contract drafting and risk management.
- Strong communication, negotiation, and interpersonal skills.
- Ability to effectively manage multiple projects and meet deadlines.
- Strategic Thinking: Capable of aligning legal objectives with the bank’s broader strategy and making impactful legal decisions.
- Attention to Detail: Ensures accuracy in all legal documents and advice to minimize potential risks.
- Ethics and Integrity: Maintains high standards of professionalism, confidentiality, and ethical conduct.
- Leadership: Proven leadership and people management skills, with the ability to motivate and guide a team of legal professionals.
Head of Legal – Litigation
Job Purpose
The Head of Litigation at Equity Bank Kenya Limited will be responsible for overseeing and managing all litigation matters involving the bank. This includes, but not is limited to disputes with customers, employees, vendors, and external parties. The role involves providing expert legal guidance to ensure efficient and effective dispute resolution, managing the bank’s litigation portfolio, and developing case management strategies.
The position also requires close collaboration with external counsel, the creation of litigation processes and procedures, and monitoring the progress of ongoing cases. Additionally, the Head of Litigation will assess the impact of legal matters on the bank, ensure compliance with regulatory standards, and mitigate any legal risks that could affect the bank’s operations or reputation.
Key Responsibilities
Litigation Management:
- Oversee all litigation cases involving the Bank, including civil, criminal, and regulatory matters.
- Develop and implement litigation strategies, managing the defense of the bank in lawsuits and regulatory actions.
- Ensure the timely and cost-effective resolution of disputes.
Legal Risk Management:
- Identify and assess legal risks associated with the bank’s operations and transactions.
- Advise senior management on potential litigation risks and recommend actions to mitigate them.
- Develop and enforce policies and procedures to minimize legal risks.
Coordination with External Counsel:
- Engage, instruct, and manage external legal counsel for complex litigation cases.
- Monitor and evaluate the performance and cost-effectiveness of external counsel.
- Approve legal fees and disbursements related to litigation matters.
Advisory and Compliance Support:
- Provide expert legal advice on regulatory compliance, contractual disputes, and contentious matters.
- Ensure the bank remains compliant with legal and regulatory requirements affecting its operations.
- Collaborate with the compliance team to address regulatory enforcement issues.
Litigation Reporting:
- Maintain accurate and up-to-date records of all litigation cases.
- Prepare and present regular reports to senior management and the board on the status of litigation cases and potential risks.
- Ensure compliance with the bank’s internal policies and procedures in all litigation matters.
Team Management and Development:
- Lead and manage the litigation team within the legal department.
- Mentor and train junior legal staff, enhancing their skills in dispute and litigation management.
- Allocate resources and manage workloads to ensure the efficient delivery of legal services.
- Conduct performance evaluations, identify skill gaps, and recommend training and development programs.
Qualifications
Qualifications & Experience
- Education: Bachelor of Laws (LL. B) from a recognized university. Master’s degree or specialization in Commercial Law, Banking Law, or Corporate Law is preferred.
- Professional Qualifications: Admitted as an Advocate of the High Court of Kenya with a valid practicing certificate and membership in the Law Society of Kenya (LSK). Certification in arbitration or mediation is an asset. Additional qualifications in commercial law, contracts, or financial law are advantageous.
- Experience: A minimum of 10 years of post-admission experience in litigation and dispute resolution, with significant expertise in banking and financial services litigation.
- Leadership: At least 5 years of experience in a senior management role within a legal or litigation team.