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Sales Manager Africa – Health Insurance

SUMMARY 

• As a Sales Manager, you own your region, develop your strategy, and execute this. For this role the region is defined as South Africa and other French speaking countries in Africa. A typical day might include the following:

YOUR JOB

• Building relations within your markets to develop concrete business opportunities and create new sales leads
• Set everything aside to close a deal.
• Prepare presentations & proposals
• Building a healthy pipeline and execute on it in order to close your deals
• Broker events
• Review and adapt your regional strategy to maximize results
• Finish a quote before the deadline while following internal processes

What skills do you need?

• Do you have 5 or more years of experience working in the international health insurance industry? Great start!
• You have strong commercial, networking and negotiation skills? That’s essential for the role.
• You are proficient in English, French language is a plus.
• Finally if you are a driven by closing business and get excited by exceeding your sales, you might just be the perfect fit.

You will love this job if you…

• Love sales and get motivated by working with targets
• Are well-organised in following up on your sales leads
• Nurture relations and enjoy developing them
• Are triggered by the opportunity to map and adapt our sales strategy
• Feel in your natural habitat at networking events and in presentation rooms
• Have a strong sense of accountability and like to be empowered
• Like to work independently, but also value the input of others
• Can cope with the stress of deadlines and taking decisions in unexpected situations
• Are agile and enjoy adapting to an ever changing environment

Cigna can offer you…

• A challenging job in an international and diverse context
• Trust to fill in this position in your personal way and to the best of your abilities
• A dynamic team and sounding board, a director who will mentor and coach you
• A challenging job in an international and growing enterprise
• Market-related salary conditions
• A dynamic, young and entrepreneurial company culture that values and stimulates initiative, thrive on success and truly understands the concept of the lifetime value of a client

Technical Customer Support Analyst

About the job

• Cigna, a leading global health insurer, is experiencing an exciting period. We are looking to recruit an experienced IT Service Analyst in Nairobi. The successful candidate will be a member of the Technology, Engineering, and Operations group.
• Reporting to the Service Desk Team leader, you will provide operational support and account administration to the Service Desk team
• The successful candidate will be a high-performing individual who is methodical, inquisitive, and passionate about technology and service.
• You will work about 66% from the Cigna office and 34% from home.

Main duties and responsibilities

• Provide technical support to onsite and remote users.
• Install, configure and support (IMAC) end-user devices.
• Manage/monitor IT Service Desk Incidents and Service Request via the call management system.
• Manage User system access for various applications.
• Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
• Ensure all incidents are managed following targets set out in SLA.
• Escalate any issues/ outages to the IT End User Services Team leader.
• Prioritising and allocating all requests within IT Support teams.
• Working every 3 weeks on Saturday from 8 AM until 1 PM (from home).
• Working every 7 weeks (Mon-Fri) from 4 PM until midnight (from home).

Required Skills

• Two years of experience within an IT support team
• Incident management skills
• Experience with a call management system
• Experience with Microsoft Office
• Windows 10 support and build experience. ( both OS and pc hardware)
• Active Directory
• Citrix Support
• SCCM
• Exchange account maintenance
• Networking & patching

Desirable Skills

• ITIL Foundation certified.
• Microsoft certification.
• Experience with Service Now.
• Avaya Telephony

About You

• Communicate clearly and effectively.
• Excellent communication skills and be able to correspond efficiently and effectively. This includes both verbal and written formats.
• A positive ‘can-do’ attitude with a strong commitment to customer support.

Method of Application

Use the link(s) below to apply on company website.

• Sales Manager Africa – Health Insurance
• Technical Customer Support Analyst