Latest Job Opening at Shopit Limited

Customer Care jobs, Logistics jobs, Shopit jobs,

Logistics Agent

Job requirements 

• Schedule orders and deliveries in order of priority. 
• Manage communication between riders and the trading team. 
• Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection. 
• Verify products received against purchase orders such as quantities and models.
• Record serial numbers of all products received for resale or warranty. 
• Reconcile rider payments and forward them to accounts for payment. 
• Manage rider records, agreements and relationships 

Job qualifications 

• A minimum high school average grade of C+ (plus) or its equivalent. 
• Proficiency in oral AND written English. 
• Must be a proficient computer and internet user. 
• Must be willing to work six days a week. (Monday – Saturday). 
• Experience in related fields will be an added advantage.

Customer Service Agent

Job responsibilities

• Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
• Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
• Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
• Respond to all requests for quotation sent through all modes of engagement.
• Ensure clients’ issues and complaints are addressed speedly and effectively.
• Handle after sale related queries such as warranty.

Requirements

• Must be willing to work on commission.
• Proficiency in oral AND written English.
• Must be a proficient computer and internet user.
• Must be willing to work six days a week. (Monday – Saturday).

HOW TO APPLY

Interested and qualified candidates should forward their CV to: resourcing@shopit.co.ke using the position as subject of email.