Job Vacancies at Jubilee Insurance

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Manager, Forensics Investigation

Job Ref. No. JLIL222

Role Purpose 

The role holder shall spearhead and oversee the Group’s forensic investigation efforts, ensuring meticulous, efficient, and strategic approaches to uncovering fraud and misconduct. This role involves leading comprehensive investigations into suspected fraudulent activities, collecting and analyzing evidence, and coordinating with various internal and external stakeholders to mitigate risks and protect the organization’s assets.

Main Responsibilities
Strategy:

  • Manage and strengthen bonds with Law Enforcement Agencies, Criminal/Civil Justice system, Prosecutions agency, and other Industry & non-industry players.
  • Design and implement effective fraud investigations and security policies, procedures, and structures.
  • Oversee the overall structure, staffing, administration, and running of Security, Fraud & Forensic Investigations Functions across the region.
  • Identify ways to integrate new security and forensic investigation technologies into the workforce.

Operational:

  • Lead/undertake fraud investigations.
  • Manage a robust and risk-based intelligence-gathering network.
  • Oversight of sourcing development of security technologies & systems and ensure proper contracts exist with various partners and third parties.
  • Allocate tasks to direct reports, supervise them on a day-to-day basis, and appraise their performance.
  • Ensure leave, attendance, disciplinary and Performance Agreements, interim, and main reviews are undertaken within set timelines.
  • Constantly researching the latest in security and forensic investigation advancements.
  • Propose, discuss, and agree recommendations to improve control weaknesses identified during investigations.
  • Design a step-by-step procedure for all investigations within the Group on how to obtain required information, assessing credibility of the information, and report presentation.
  • Responsible for educating, creating awareness campaigns, and training staff on anti-fraud & security policies.
  • Represent the Company in courts on prosecution of suspects and assist in funds tracing, asset identification, and recovery of lost revenue.
  • Provide vision and direction to inspire teams.
  • Develop a walkthrough and ensure implementation of effective measures and strategies for fraud risks mitigation across the Region.
  • Ensure timely response to correspondence, queries relating to ongoing investigations.
  • Provide regular feedback on key concern areas and what is required to be done to mitigate against certain risks.
  • Liaise with Heads of Departments and other stakeholders to assess the business value proposition to the various lines of business.
  • Resolve complaints/disagreements within the agreed Service Level Agreement and make necessary adjustments.

Corporate Governance (Regulatory and Compliance):

  • Adherence to the laws and regulations of Kenya and all internal company policies and procedures.
  • Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Leadership and Culture:

  • Building the team capabilities and ensuring adequate succession planning within the department
  • Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
  • Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
  • To provide the much-needed transformational leadership to meet and surpass the expectations of stakeholders.

Qualifications

  • Bachelors’ degree in Business or Computing related discipline.
  • Certified Fraud Examiner (CFE) or any other equivalent certification
  • Member of a relevant professional body.

Relevant Experience

  • Minimum of ten (10) years in Forensic Investigations experience with at least five (5) years at senior leadership level in a similar size organization.

Senior Business Analyst

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Job Ref. No. JLIL221

Role Purpose The role holder shall act as a strategic asset responsible for decomposing strategy into valuable change initiatives and ensuring that there is sufficient due diligence conducted to enable value-based decision making. He/She shall work with the Enterprise Architecture Team to identify or exploit improvement opportunities across all business units and touchpoints by defining business problems through an in-depth investigation and gathering of technical and non-technical information, detailing requirements for a solution and ensuring the delivered solution not only meets business requirements but also results in the realization of projected benefits.

Main Responsibilities
Strategy:

  • Participate in the formulation of ICT, Digital Transformation, and Innovation strategies for the company.
  • Understand and creatively apply design principles to architect business transformation & innovation initiatives.
  • Maintain a holistic view of the business, the ecosystem surrounding the business, the technology supporting the business, current technology infrastructure, and emerging trends.
  • Influence and collaborate with project managers, key change agents, and other stakeholders to build and sustain highperforming teams as well as leverage the collective intelligence of the organizational network to cultivate organizational creativity in an age of complexity.
  • Supporting business transition and helping to establish change in line with the ICT, Digital Transformation, and Innovation strategies.
  • Defining and implementing performance metrics to ensure tracking and continuous improvement of service delivery & business operations.

Operational:

  • Gain a full understanding of business needs; from vision and strategy to execution of operations, sufficiently enough to act as a business relationship manager and internal consultant.
  • Gathering, validating, and documenting business requirements, creating functional specifications, implementing and testing solutions.
  • Analyzing commercial data such as budgets, sales results, and forecasts.
  • Modelling business processes and identifying opportunities for process improvements.
  • Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts.
  • Estimating costs and identifying business savings for proposed solutions.
  • Collating and actioning feedback from internal and external customers, deriving insights, designing specific processes, policies, and procedures, aligning front office and back-office processes, leading the integration of people, processes,
  • and technology to ensure operational excellence as well as seamless and memorable experiences for customers.

Corporate Governance (Regulatory and Compliance):

  • Adherence to the laws and regulations of Kenya and all internal company policies and procedures.
  • Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.

Leadership and Culture:

  • Building the team capabilities and ensuring adequate succession planning within the department
  • Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
  • Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
  • Create personalized development plans that align with your career aspirations and the organization’s objectives.

Qualifications

  • Bachelors’ degree in Business or IT related field.
  • Relevant professional qualification.

Relevant Experience

  • 5 years’ experience in Business Analysis.
  • Must be experienced in process optimization.
  • Have thorough understanding of how to interpret customer needs and translate them into application and operational requirements.

Method of Application

If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number and Position by 26th May 2024

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