Media, Advertising, Branding, Sales, Marketing, Retail, Business Development,
Brand & Communications Associate
Job Purpose:
- Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.
Key responsibilities:
- Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
- Draft press releases, keynote speeches and promotional material.
- Analyzing and monitoring media coverage.
- Participate in developing and delivering training staff on media and communications skills.
- Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
- Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
- Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
- Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
- Organize and manage corporate events.
- Writing publications including newsletters, annual reports and speeches.
- Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Key Performance Measures:
- As described in your Personal Score Card.
Knowledge, experience and qualifications required:
- Bachelor’s degree in Marketing, Communication, Journalism or a related field.
- 3-5 years’ experience in a similar position.
- Experience managing media relations.
- Strong communication ability (Both oral and written).
- Excellent organizational skills.
- Ability to work well under pressure.
- Experience in the marketing and corporate affairs industry will be an added advantage.
Technical/ Functional competencies:
- Excellent written and oral communication skills.
- Excellent networking, interpersonal and presentation skills.
- Flexibility and adaptability.
- Exposure/experience in a busy media house or PR agency.
- Communications Skills.
- Excellent customer service skills.
- Knowledge in Diversity management.
- Ability to drive change.
- Stakeholder Management.
- Report writing-ability to develop reports.
- Strategic Planning.
- Decision making –ability to make strategic decisions in a timely and effective manner.
- High moral and ethical standing.
- Highly motivated.
Banca Relationship Executive – Health Business
Job Purpose:
- Growth of Corporate, Retail and EMC medical insurance business to meet set annual premium targets.
Key responsibilities:
- Secure new business directly or through intermediaries.
- Maintain relationships with intermediaries to ensure targets are met.
- Provide excellent customer service to clients.
- Follow up on renewals for retail medical insurance business.
- Forward proposal forms to underwriting department.
- Conduct regular training to the bancassurance partners.
- Prepare weekly reports as required and guided.
- Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk and proper KYC vetting process.
- Respond to customer and client enquiries in a timely manner.
- Assist in conducting market research to aid in continuous improvement of the various banca co-created products.
- Secure all on boarding documentation and premiums for new business.
- Delegated Authority: As per the approved Delegated Authority Matrix.
- Perform any other duties as may be assigned from time to time.
Key Performance Measures:
- As described in your Personal Scorecard.
Knowledge, experience, and qualifications required:
- Bachelors’ degree in a business-related field.
- Professional qualification in Insurance (ACII, IIK).
- 3-4 years’ relevant experience in the insurance industry.
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Technical/ Functional competencies:
- Knowledge of insurance regulatory requirements.
- Knowledge of insurance products.
- Sales and marketing management skills.