Managerial jobs, Project Management jobs, Data Analysis jobs,
Impact Director
- Poa! Internet is a multiple award winning, Kenyan based internet service provider at the forefront of providing internet connectivity into under served communities throughout Africa. Founded in 2015 and based in Nairobi, Kenya, Poa! Internet has seen rapid growth, recently joining the Financial Times’ list of Africa’s fastest growing companies.
DIMENSIONS OF THE ROLE:
- End-to-end ownership of all the aspects of the impact Poa is having, fully integrated with, and complementing the company’s core offering.
- Development of a framework with which to assess how Poa drives positive impact, and to determine opportunities for further impact (articulated as a Theory of Change).
- Development and implementation of clear roadmaps to improve/increase impact, obtaining buy-in from Management / Board.
- Quantitative analysis of current and future impact, ultimately crafting the narrative of Poa’s impact story, and effectively presenting that story internally and externally.
- Fostering of a culture of impact in the company; building of an internal understanding around how solution design in all departments fits into the Theory of Change.
- Effective building, management, and development of a team that complements the candidate’s own skill set.
- Ensuring ESG roadmap targets are consistently hit and tracked through effective measurement and reporting.
- Balancing impact with the strategic and commercial objectives of Poa.
To apply for this role, please ensure that you have the following skills and experience:
- Experience working in/with a high growth/ scale up organisation in (East) Africa.
- Experience in owning impact and ESG domains, including budgetary responsibility.
- Experience in survey methodology and monitoring of social or environmental outcomes in a development context.
- Excellent communication and writing skills, with a keen ability to synthesize and present complex data in a simple, compelling, meaningful way.
- Strong analytical, evaluation design, and methodological skills, utilising “right-fit” methods for a broad range of quantitative and qualitative approaches to communicate a rigorous, yet compelling story about Poa’s impact.
- A good understanding of the international development sector, having worked with large funding organizations such as USAID, DFID and The Gates Foundation as well as other entities in the impact investment community.
- A strong network in the ‘for good’ development space would be great.
- Experience building and developing a high performing team that can collaborate and work together across functions.
- An eagerness and ability to go beyond frameworks and reporting, getting heavily involved to drive impact at all levels.
- Willingness to travel and complete field trips.
Manager Director
- Poa Internet is a multiple award winning, Kenyan based internet service provider at the forefront of providing internet connectivity into underserved communities throughout Africa. Founded in 2015 and based in Nairobi, Kenya, Poa Internet has seen rapid growth, recently joining the Financial Times’ list of Africa’s fastest growing companies. In 2022, they completed a Series C financing round with investors including Africa50, Novastar Ventures, DFC and BIO. Thanks to this ongoing success, exponential growth, and further investment, they now require a Managing Director to drive the Kenyan business forward against their investment plans while the business also expands outside of Kenya. Ultimately, Poa’s goal is to facilitate high quality, affordable internet services into every home in Africa, and as such they have developed a proprietary platform that revolutionises internet delivery to provide reliable, pre-paid, home, and public internet services at an incredibly affordable price.
Key responsibilities for this role:
- To deliver on (or exceed) the strategic plan set by the Board and Group Leadership, ultimately continuing to drive aggressive profitable growth across Kenya while retaining alignment with the broader group strategy.
- To make effective and timely decisions with an end to end understanding of each decision’s short- and long-term consequences, facilitating a national rollout of services while sustainably optimising key financial and operational KPIs (E.g., Profitability, unit economics, customer and employee satisfaction).
- To lead the Kenya Management Team to cohesively deliver against the strategic plan.
- To continually develop the Kenyan Management Team, driving accountability while providing support where needed; continue to build a culture that best allows effective input from each member with an objective, inclusive basis for decision making.
- To communicate the strategic vision, key decisions, and performance/cultural expectations to the wider Kenyan team
- To prepare, gain acceptance for, and monitor the implementation of the annual Kenyan budget and business plan, ensuring targets are met and report progress and variances to the Group Leadership & Board.
- To represent the company in negotiations with customers, suppliers, government departments and other key external stakeholders to drive favourable arrangements and minimise regulatory risk.
- To oversee the preparation of the annual report and accounts of the company and ensure their approval by the board.
- To act with integrity and live by the values that are reflective of Poa, cascading these values throughout the organisation.
Key measures of success within the first two years:
- Poa Kenya has fully deployed and is profitably operating across key urban areas
- Annualised Revenues have grown by over 300%+
- Annualised EBITDA has grown by over 1000%+
- Customer Unit Economics have been maintained or improved in terms of both Payback Period and Customer Lifetime Value
- Poa Kenya has industry leading Customer NPS
- Poa Kenya has industry leading Employee NPS
Required capabilities:
- More than 10 years’ relevant leadership experience, demonstrating high standards in operational general management.
- Proven experience working in a business that has successfully navigated scale up, playing a critical role in the journey.
- Substantive experience within a B2C technology services company, ideally in telecoms.
- A strong understanding of financial management.
- Experience in the building and development of a leadership team, helping senior colleagues and the wider team operate effectively and continually improve, ideally in Kenya.
- Process driven, with a curious appetite and desire to optimise structures and introduce further efficiency.
- High level of cultural awareness with the explicit understanding of Kenya.
- Purpose minded and specifically engaged with Poa Internet’s intention to accomplish something that is meaningful and makes a positive difference.
- Board level gravitas.
- Ability to clearly and transparently communicate at all levels of the organisation
Analytics Associate
Overall Responsibility:
- As a data storyteller, you will analyze data, creating compelling narratives that inform, inspire and support business decisions while contributing to enhancing Poa’s data infrastructure.
Financial:
- None
People:
- None
Key SMART Results for A-Player Success
- Analyse market research data and structure the findings into a compelling data story that will help the business make evidence-based decisions on Kenya expansion within 5 days of the market research; accurate recommendations should result in any new towers reaching 50% utilization within the first 18 months. End Q4 2023
- Deliver weekly and monthly analysis results on price changes, meticulously analyzing the incoming data from field teams to assess the multifaceted impacts of these changes; craft and share a persuasive data-driven narrative that aids the business in making informed decisions about pricing.Mid Q1 2024
- Complete an exhaustive analysis of 100% of all support tickets, deliver a report that extracts meaningful insights and gives actionable recommendations that improve various facets of the business.Mid Q1 2024
- Conduct an exploratory in-depth examination of churn data, resulting in predictive models that incorporate a range of scenarios to analyze and forecast outcomes across different business use cases; give data-driven recommendations for churn reduction.Mid Q1 2024
- Implement user-friendly data storytelling tools that help mid-level managers make informed operational decisions. End Q1 2024
- Deliver 99% of ‘business as usual’ and on-demand analytical reports for diverse teams according to agreed-upon timeframes to support informed decision making.End Q1 2023
- Actively collaborate with the Research and Design teams to understand user insights and conduct statistical hypothesis testing to diligently assess the effectiveness of various initiatives.Start Q2 2024
- Conduct coaching sessions with colleagues on the art of data storytelling to enhance the team’s ability to communicate data effectively and to better integrate data and research findings into Insight reports.End Q2 2023
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Level of Management Experience Required (Mandatory & Nice to Have)
- None
Department stage of development where this role sits
- Scaling
Key Competencies (H, M, L)
- A great data story teller with proven experience in telling compeling data stories-H
- Firm grasp of using business data analytical tools (e.g Excel,SQL, Power BI, Python) to analyze data-H
- Experience in extracting, transforming and loading data to BI tools for analysis and story tellingM2+ years experience with doing large and complex descriptive, predictive and prescriptive analysis-H
- Experience with data collection and survey tools is an added advantage, but not mandatory-M
- Attention to detail – Ability to focus on all areas of a project or task-H
- Growth mindset – Proactively seek feedback, adjust and learn quickly-H
Mandatory Criteria if Any with no exceptions to hire
- Must have owned end-to-end data projects, from definition to data story delivery
- Must have minimum 2 years experience as a data analyst working with large datasets.
Method of Application
Use the link(s) below to apply on company website.