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Intern – Public Information – Digital Strategy
Responsibilities
Within delegated authority, the intern may be responsible for the following duties:
- Research, compile, draft and edit basic information for use in the preparation and production of social media and web content, often under tight deadlines.
- Monitor analyze statistics related to digital content.
- Gather social media and web content at special events (film screenings, concerts, exhibits, etc.).
- Assist in the creation of original content for digital platforms.
- Attend meetings as an observer.
- Manage meeting agendas and draft meeting notes.
- Create presentations and training curricula.
- Carry out research tasks and provide inputs into digital strategy planning and activities.
- Assists with special projects as assigned.
Competencies
- COMMUNICATION: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.
- TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.
Education
Applicants must at the time of application meet one of the following requirements:
- Be enrolled in a graduate school programme (second university degree or equivalent, or higher);
- Be enrolled in the final academic year of a first university degree program (minimum Bachelor’s level or equivalent);
- Have graduated with Bachelor’s degree, Masters, PhD or equivalent.
- Be computer literate in standard software applications.
- Preferred areas of studies: Communications, Information Science, Computer Science, Information Systems, Media Studies, Journalism, or related field.
- Have demonstrated a keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter.
- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which includes a willingness to try and understand and be tolerant of differing opinions and views.
Work Experience
- No working experience is required to apply for the United Nations Internship Programme. Your training, education, advance course work or skills should benefit the United Nations during your internship.
Languages
- English and French are the working languages of the United Nations Secretariat. For this internship position, fluency in oral and written English is required. Knowledge of another official UN language is desirable.
Information Officer – Internal Communication Specialist (TJO), P3
Responsibilities
- Content and activity implementation:
- Plan and implement content and activities against the internal communication strategy and defined objectives and targets, tracking progress on the status of strategy implementation and resource mobilization;
- Work in close coordination with all UNEP offices, divisions, regions, and associates.
- Strategy implementation:
- Implement, monitor, and revise an internal communication strategy for UNEP, undertaking broad consultation with stakeholders as required, and advising and ensuring appropriate tools and channels are used throughout the organization in accordance with appropriate governance/guidance.
- Event production and communication support:
- Support the planning and execution of UNEP events, within and beyond the division;
- Perform the function of a communication officer and undertake other duties as assigned and when required;
- Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
- Serve as the division’s sustainability focal point;
- UNEP and UN system communication coordination:
- Serve as secretariat for UNEP on the relationship with the United Nations Communications Group including weekly briefings and engagement with the global group.
- Support the coordination of communication mandates and activities between UNEP and the rest of the UN system of organisations.
- Conference reporting management:
- Support the management of long term arrangement for conference reporting services and facilitate conference reporting transactions between clients and service providers, ensuring appropriate dissemination and amplification through UNEP channels.
- Perform other relevant duties as assigned.
Competencies
- PROFESSIONALISM: Knowledge of tracking progress on the status of strategy implementation and resource mobilization; Demonstrated in-depth knowledge of strategy and guidelines for internal communications and the production of innovative platforms for the promotion of internal communication in an organization; Ability to monitor the effectiveness of the tools for the internal communication and make necessary adjustments to achieve results; Skills in high quality coordination of events/meetings/conferences aimed at profiling an organization; Demonstrates professional competence and mastery of subject matter; Ability to analyze and interpret data in support of decision-making and convey resulting information to management; Shows pride in work and in achievements; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
- PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies;
- Identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
- COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Education
- Advanced degree (Master’s degree or equivalent) in Communications, Marketing, Social Sciences or related field is required.
- A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
- Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.
Work Experience
- A minimum of five (5) years’ responsible work experience in programme management, corporate communications, and public information, or related area is required.
- Experience in the field of environment and sustainable development in an international organisation is desirable.
- Experience in managing internal communication and events at the corporate level and with both internal and external stakeholders is desirable.
- Two (2) years or more of experience in data analytics or related area is desirable.
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Languages
- English and French are the working languages of the United Nations Secretariat. For this post, fluency in written and oral English is required. Working knowledge of other UN official languages is desirable.
Administrative Assistant, G5
Responsibilities
Human Resources Management
- Initiates, processes, monitors, reviews and follows-up on actions related to the administration of the unit’s human resource activities, e.g., recruitment, placement, relocation, promotion, performance appraisal, job classification reviews, separation, training etc., ensuring consistency in the application of regulations and procedures.
- Enters, maintains, and certifies administrative data and records for time and attendance, performance appraisal, etc. in electronic information systems.
- Reviews entitlements-related claims and reports.
- Provides advice and guidance to staff with respect to administrative procedures, processes and practices, liaising with central administrative services as necessary.
- Maintains and reviews organizational staffing tables; prints and reviews UMOJA and dashboard reports.
Budget and Finance
- Monitors status of expenditures and allotments through UMOJA, records variations, updates budget tables.
- Consolidates data received and provides support to higher-level staff with respect to budget reviews of relevant intergovernmental and expert bodies.
- Reviews status of relevant expenditures and compares with approved budget.
- Reviews requisitions for goods and services to ensure (a) correct objects of expenditure have been charged and (b) availability of funds.
- Assists in the preparation of budget performance submissions.
Prepares statistical tables and standard financial reports.
General Administration
- Prepares, processes and follows-up on administrative arrangements and forms related to the official travel of staff.
- Maintains files of rules, regulations, administrative instructions and other related documentation.
- Maintains up-to-date work unit files (both paper and electronic).
- Coordinates extensively with service units and liaises frequently with internal team members both at Headquarters and in the field.
- Performs other related administrative duties, as required, e.g., operational travel programme; monitoring accounts and payment to vendors and individual contractors for services; physical space planning; identification of office technology needs and maintenance of equipment, software and systems; organizing and coordinating administrative arrangements for seminars, conferences and translations.
Contract Administration
- Assists with day-to-day administration of contracts between the UN and external contractors for outsourced services.
- Audits the contractors’ invoices against the goods and services provided by the contractor and approved by the UN.
- Processes the payment of contractors’ invoices and monitor payments.
- Prepares and processes all UN forms and permissions for contractual and work Unit, Section or Service UN staff, including UN grounds passes, property passes, UN parking permits, swipe-card access and door keys.
Data Management
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
Competencies
- PROFESSIONALISM: Ability to perform a broad range of administrative functions, e.g., budget/work programme, human resources, database management, etc. Ability to apply knowledge of various United Nations administrative, financial and human resources rules and regulations in work situations. Ability to perform analysis, modeling and interpretation of data in support of decision-making, Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
- TEAMWORK: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Education
- High school diploma or equivalent is required. Additional technical training in the fields of administration, human resources, accounting, finance and or audit is desirable.
- Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.
- The GGST is administered to applicants when required before the administration of a written assessment and/or interview
Work Experience
- A minimum of five (5) years of experience in administrative services, finance, accounting, audit, human resources or related area is required.
- Experience in providing support to senior officials is required.
- Experience using Enterprise Resource Planning (ERP) systems is required.
- One (1) year or more of experience in data analytics or related area is desirable.
- Experience working with the United Nations or similar international organization is desirable.
Languages
- English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.