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Assistant Manager, Provider Relations & Wellness
Key Responsibilities
- Develop and coordinate the wellness program for all our clients including regular e-shots, health talks and wellness check up
- Develop a chronic disease management program for all the major chronic diseases that will assist clients in management of their benefit for best outcomes
- Prepare a drug formulary that is cost effective and ensure quality outcomes for our clients
- Negotiate with providers and come up with different panels to take care of different products including wellness panel, low cost panel e.t.c
- Negotiate for discounts and prices with all service providers in the panel with an inclination towards value based reimbursement model
- Onboarding and accreditation of new service providers to ensure adequacy of the panel
- Conduct regular Provider audits as per internal guidelines
- Contracting of all service providers and ensure they are all compliant as per the internal policies
- Relationship and partnership building with all our providers
- Any other role that might be assigned
Skills and Competencies Required
- Excellent communication and negotiation skills.
- Ability to work independently and build effective interpersonal relations
- Bias towards innovation and development of new ideas in problem solving
- Professionalism in dealing with both internal and external stakeholders
- Extensive networking with service providers and other medical insurers
- Excellent analytical and monitoring skills
- Integrity and honesty
- Ability to multitask and handle pressure
Academic and Professional Qualifications required
- Bachelor’s Degree in any Medical related field
- Health Insurance certification will be an added advantage
Work Experience
- Minimum 3 years working experience in a busy Health facility post internship.
- Previous Health insurance experience is an added advantage
Unit Managers – Thika
Key Responsibilities
- To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
- To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
- Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
- To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
- To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
- To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
- To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
- To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
- To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
- To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
- To perform any other ad hoc duties and added on tasks as directed by the Company.
Key Responsibilities
- Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:
- Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
- Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
- Manage and direct a sufficient Agents to ensure smooth running of the Unit.
- Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
- Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
- Assist Agents in setting and achieving progressive performance goals.
- Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
- Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
- Ensure that your own personal production is at sufficient levels (leading by example)
- Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.
Academic /Professional Qualification
- Business related Diploma/Degree
- Progress in Diploma in Insurance/CIM
Experience
- Minimum 3 years’ work experience in General Insurance sales
Key Competencies
- Customer focus
- Ownership & Commitment
- Team Spirit
- Excellent communication and presentation skills
- Market Awareness
Unit Managers – Kakamega
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Key Responsibilities
- To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
- To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
- Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
- To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
- To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
- To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
- To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
- To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
- To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
- To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
- To perform any other ad hoc duties and added on tasks as directed by the Company.
Key Responsibilities
- Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:
- Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
- Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
- Manage and direct a sufficient Agents to ensure smooth running of the Unit.
- Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
- Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
- Assist Agents in setting and achieving progressive performance goals.
- Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
- Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
- Ensure that your own personal production is at sufficient levels (leading by example)
- Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.
Academic /Professional Qualification
- Business related Diploma/Degree
- Progress in Diploma in Insurance/CIM
Experience
- Minimum 3 years’ work experience in General Insurance sales
Key Competencies
- Customer focus
- Ownership & Commitment
- Team Spirit
- Excellent communication and presentation skills
- Market Awareness
Unit Managers – Mombasa
Key Responsibilities
- To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
- To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
- Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
- To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
- To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
- To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
- To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
- To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
- To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
- To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
- To perform any other ad hoc duties and added on tasks as directed by the Company.
Key Responsibilities
- Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:
- Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
- Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
- Manage and direct a sufficient Agents to ensure smooth running of the Unit.
- Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
- Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
- Assist Agents in setting and achieving progressive performance goals.
- Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
- Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
- Ensure that your own personal production is at sufficient levels (leading by example)
- Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.
Academic /Professional Qualification
- Business related Diploma/Degree
- Progress in Diploma in Insurance/CIM
Experience
- Minimum 3 years’ work experience in General Insurance sales
Key Competencies
- Customer focus
- Ownership & Commitment
- Team Spirit
- Excellent communication and presentation skills
- Market Awareness
Unit Managers – Moi Avenue Branch
Key Responsibilities
- To sell the company’s products in line with the product strategy and the set revenue budgets per product with the support and guidance of Branch Manager, the Regional Business Development Manager and Head of Branches.
- To provide within the Branch such after sales services in respect of the insurance contracts as may be required from time to time.
- Understand the region and implement the market development strategy guided by the Branch manager and the Regional Business Development Manager.
- To achieve all the set annual revenue budgets, manpower growth (Agents) and the expense control objectives for the Unit office under the supervision and guidance of the Branch Manager and the Regional Business Development Manager.
- To recruit, select, train, motivate, supervise, develop and manage the agents under your unit as per the guidelines provided by the Head of Branches.
- To monitor the overall performance of Agents under your unit and make appropriate well- considered recommendations.
- To prepare and submit the Unit production reports to the Branch Manager on a weekly basis.
- To build and maintain good public relations with policy owners, business community, professionals and government agencies within the Branch territory under the guidance of the Branch Manager and the Regional Business Development Manager.
- To be the liaison and communication link between the Unit and the Branch Office through timely and accurate dispatch of information through memoranda, telephone calls, fax, E-mail etc and to observe deadlines at all times. Interpret company policies and procedures to office personnel, Agents and customers.
- To ensure that all agents operating within the Unit are properly licensed as required by the laws of Kenya.
- To perform any other ad hoc duties and added on tasks as directed by the Company.
Key Responsibilities
- Under the guidance and support of the Branch Manager and the Regional Business Development Manager you will:
- Build and maintain a sales force for the Unit in accordance with company’s manpower growth and development plan.
- Ensure the Unit revenue budgets and the appropriate product mix ratios are achieved as per the company’s set objectives.
- Manage and direct a sufficient Agents to ensure smooth running of the Unit.
- Help agents identify and develop appropriate markets in line with the market development strategy for the Branches Business Unit, under the guidance of the Branch Manager and the Regional Business Development Manager.
- Ensure that agents are professionally trained to sell and service the company’s products as per the company’s training guidelines.
- Assist Agents in setting and achieving progressive performance goals.
- Implement the training and development guidelines for Agents under the Unit in accordance with the company’s established business plans.
- Ensure maximum utilization and accountability of all available company resources in all areas of management, Unit administration, development, training and customer service.
- Ensure that your own personal production is at sufficient levels (leading by example)
- Ensure that retention level of the unit is meeting the Company’s standards as set out from time to time by the Company.
Academic /Professional Qualification
- Business related Diploma/Degree
- Progress in Diploma in Insurance/CIM
Experience
- Minimum 3 years’ work experience in General Insurance sales
Key Competencies
- Customer focus
- Ownership & Commitment
- Team Spirit
- Excellent communication and presentation skills
- Market Awareness
Method of Application
Applications should be addressed to the Group Human Resources Manager, Madison Group Limited, Email: hr_recruitment@madison.co.ke clearly indicating the preferred branch, so as to be received by Friday 7th June, 2024.