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Senior Sales Manager-Corporate and Government
Job Description
Reporting to the Cluster Director of Sales, responsibilities and essential job functions include but are not limited to the following:
- Drive the development of a renewed luxury guest experience from hotel to conservancy.
- Directly overseeing the following segments; Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
- Directing relevant sales initiatives for the hotels, coordinating with the F&B marketing team.
- Participating in Revenue Management to ensure that maximum revenues/yields are achieved.
- Play a valuable role in the development of the Strategic Plan and the education of all members of the team to this direction.
- Develops, energizes and leads a motivated, competent and cohesive team consistent with the Hotel, Regional and Corporate needs through the implementation of approved Talent and Culture and Sales Programs.
- Maintain open communication with property General Managers, Global Sales Offices, Corporate Sales Office and Regional Office teams.
- Entertain existing and potential clients with regularity.
- Provide guidance and direction in the development of segment action plans to achieve fairmont.com/kenya-hotels all goals (total revenue, RevPar Index, Colleague engagement and others).
- Provide guidance and direction in the development of segment action plans
- Responsible for quarterly management of the Sales Incentive Program (if applicable)
- Identify market trends and new opportunities and implement strategies to address them.
- Ensures the integrity of key account/key prospect database and monitors staff input for accuracy, thoroughness and coverage of local area.
- Prepare weekly, monthly, quarterly and annual reports as required.
- Provides on-going direction and development support to all direct reports by ensuring appropriate sales training programs are in line with individual career objectives and by providing guidance and direction in the development of segment action plans.
- Has the responsibility for setting individual Room Revenue/Night Goals (Quota’s).
- Perform any and all other tasks as assigned.
Qualifications
- Highly passionate and energetic marketer willing to evolve in an innovative, fun, and fast paced environment.
- Proven experience in sales, preferably in the hospitality industry.
- Experience with key market segments – Corporate Sales, Group Sales, Government Sales, Incentives, Conventions and Meeting Sales
- At least 5 years working experience in a similar role with strong knowledge of the Kenyan Hospitality market.
- Highly energetic with demonstrated exceptional organizational and communication skills.
- Ability to build and maintain relationships with clients.
- Strong organizational and planning skills.
- Experience in City, Resort and remote destination sales
- Experience working in the International market is an asset
- Bachelors Degree and/or Hotel Management Degree is an asset
- Ability to develop relationships with all levels of clientele, and interact with people from different cultures and backgrounds
- Astute attention to detail
- Excellent communication skills, both written and verbal
EN – Sales Manager-Leisure
Job Description
Sales Manager-Leisure
- As a Sales Manager, you’ll be responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following:
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows in the Leisure segment
- Support goals, objectives, and philosophies of Fairmont Hotels and Resorts and Accor Hotels
- Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
- Conducts site inspections with prospective and existing clients.
- Develops and implements new sales strategies, tactics and action plans for account base.
- Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
- Maintain active membership in industry related organizations and associations pertaining to the specific market.
- Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
- Attend Sales Meetings, office events, and hotel-sponsored functions.
- Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
- Responsible to submit weekly sales report to the Director of Sales.
- Maintain and update current account information in Opera and hard files.
- Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
- Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
- Assist with any other duties as requested by supervisors and management.
Qualifications
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Your experience and skills include:
- Bachelor Degree in Business, Marketing, Communications or equivalent
- Pervious Sales & Marketing previous leadership experience essentially required
- Proven ability to build and maintain good relationships with all guests and Clients.
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Excellent communication and negotiation skills.
- Strong interpersonal and problem solving abilities.
Method of Application
Use the link(s) below to apply on company website.