Human Resources Officer  – (Temporary Position) at United Nations Office at Nairobi

JOBS IN KENYA, UN JOBS, UNON JOBS,

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya, by providing administrative, security, conference and information services (www.unon.org). This position is located in the Human Resources Management Service (HRMS) within the Division of Administrative Services of the United Nations Office at Nairobi and reports to the Chief in the Staff Benefits & Entitlement Section (SBE). Within delegated authority, the Human Resources Officers will be responsible for the following duties:

Responsibilities

ADMINISTRATION OF ENTITLEMENTS:

• Acts as focal point in SBE for RCO, UNEP, UN-Habitat, UNON divisions under the area of responsibility for coordination, planning and delivery of staff services.
• Establishes collaborative relationships with client offices, clients and other services to ensure open channels of communication and client oriented approach. Ensure other HR issues brought to the Unit are properly directed within the service for action.
• Provides advice on interpretation and application of policies, regulations and rules. Reviews and provides advice on exceptions to policies, regulation and rules.
• Administers and provides advice on salary and related benefits, travel, and social security entitlements.
• Determines and recommends benefits and entitlements for staff on the basis of contractual status.
• Reviews policies and procedures and recommends changes as required.

GENERAL:

• Advises human resources assistants on staff benefits and entitlements, including the on-boarding of selected candidates.
• Provides advice and support to managers and staff on human resources related matters.
• Keeps abreast of developments in various areas of human resources.
• Supervises the work of the human resources assistants in carrying out human resources administrative transactions, including preparation of personnel actions, maintenance of staffing tables and processing of contracts.
• Oversees the maintenance of filling systems.
• Prepares special reports and participates and/or leads special human resources projects.
• Contributes to the enhancement of the services provided by the section. Initiates and contributes to reviewing work processes, building procedures and HRMS/SBE standard operational processes.

OTHER DUTIES:

• Advises and counsels staff in respect of rights, responsibilities, code of conduct and difficulties associated with work and entitlements.
• Collects and analyzes data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
• Perform other related duties as assigned.

Competencies

PROFESSIONALISM: Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting; the ability to analyze and interpret data in support of decision-making and convey resulting information to management; ability to identify issues, formulate opinions, make conclusions and recommendations; shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match the audience; demonstrates openness in sharing information and keeping people informed.

CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

• Advanced university degree (Master’s degree or equivalent) in human resources management, business or public administration, social sciences, education or related area.
• A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Work Experience

• A minimum of five (5) years of relevant experience, of which three at the international level, in human resources and personnel administration is required.
• Three (3) years of work experience in administering entitlements and benefits for geographically dispersed staff members is desirable.
• Work experience using and trouble-shooting complex cases in Enterprise Resources Planning (ERP) systems is desirable.
• Work experience in analyzing HR data and preparing reports to a targeted audience is desirable.

Languages

English and French are the working languages of the UN Secretariat. For the post advertised, fluency in English is required. Knowledge of another UN official language is desirable. NOTE: ‘Fluency’ equals a rating of ‘fluent’ in all four areas (speak, read, write and understand) and ‘Knowledge of’ equals a rating of ‘confident’ in two of the four areas.

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