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WHE Global Emergency External Roster – Emergency Operations Support and Logistics (OSL) Management Officer

Generic OSL duties:

• Identify and propose proactively solutions to improve logistics and operations.
• Share adequately information, tools and knowledge with colleagues, relevant partners, and recipients, contribute to situation reports, activity dashboards and other communication products.
• Contribute to the performance of emergency procurement activities with relevant actors.
• Coordinate activities with partners and recipients whenever relevant and possible.
• Prioritize sustainable activities with capacity building and transfer of knowledge to national actors and partners, whenever possible.
• Apply and demonstrate WHO emergency competencies (cf. WHE learning strategy-companion document on competency framework).
• In line with UN charters, promote diversity, gender equity, environmentally friendly solutions, and humanitarian localisation principles whenever possible.
• Beyond deployment initial terms of reference, be flexible and perform other related OSL incident-specific duties, as required by the evolution of the emergency context, and as expected by the functional supervisor.
• Know and apply UN principles for Duty of Care of personnel, SPHERE standards, WHO Charter and values, as well as UN policies for the prevention sexual abuse and exploitation.

Specific duties:

• Support Health Emergency Operations and Logistics activities within the Incident Management Team for any of the key roles of the Operations Support and Logistics (OSL) team i.e. Field Support, Emergency Supply, Health Logistics, or Leadership and Management.
• Participate in the management of the human resources of health emergency Operations Support and Logistics activities including but not limited to staff deployment or re-deployment based on needs assessment.
• Support Financing and Administration Operations Supports and Logistics activities including sourcing, supplying, contracting, purchasing, storage, delivery and transfer of good and services and cash management for Health Emergency Operations Support and Logistics activities.
• Participate in the assessment, planning and monitoring of Health Logistics field activities.
• Collect, compile and report data regarding the operational needs pertaining to Health Emergency Operations Support and Logistics activities during health emergencies.
• Support the elaboration/adaptation of Standard Operating Procedures (SOPs) to streamline the implementation of the Health Emergency Operations Support and Logistics activities within the IMT and the country office during Emergencies.
• Support development and implementation of Learning and Capacity Development trainings for WHO and other emergency teams.    
• Ensure the deployment and implementation of Health Emergency Operations Support and Logistics standards, and best practices including for water, sanitation, hygiene (WASH) and infection prevention control (IPC), Clinical management, Laboratory and Health Facilities operations standards and requirements.

Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment
• Ensuring the effective use of resources

Functional Knowledge and Skills

• Demonstrated knowledge of operations and health logistics specialities in emergency context, with proven ability to identify and solve technical problems in difficult circumstances.  
• Excellent analytical and organizational skills.
• Proven ability to share information and knowledge, and to strengthen recipients’ capacities.  
• Excellent interpersonal skills and ability to work and collaborate under pressure.  
• Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy.

Education

Essential

• A degree, in Public Health, Logistics, Engineering, Pharmacy, Business Administration, Management or other related fields from an accredited/recognized institute. Additional years of experience can be considered in lieu of university degrees. 
• For P3 grading a first level university degree and a minimum of 5 years of experience are required.
• (Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities)
• For P4 grading a master’s degree and a minimum of 7 years of experience are required. 
• (Candidates without a master’s degree, but with a first level university degree can apply if they can demonstrate at least 11 years of professional experience in relevant activities.

Desirable
Professional certification/qualification/training in areas such as:  Management, Finance, Customer service, HR, Information Management, Learning and development, Monitoring & Evaluation.

WHE Global External Emergency Roster – Emergency Health Logistics and Supply Partner Coordination Officer

Specific duties

• Establish and Manage Health Logistics Coordination Platform for Incident Management Teams and Health Logistics Partners.
• Build and maintain a strong network of health logistics partners, actively supporting the coordination mechanism.
• Ensure that UN/WHO emergency health operations guidelines, technical guidance, and critical information are accessible to all stakeholders.
• Represent the Health Logistics Task Force in health and logistics cluster meetings, facilitating effective two-way communication and information sharing between clusters.
• Lead the health logistics task force dedicated to specific emergencies, coordinating efforts for efficient response with all health emergency stakeholders.
• Contribute strategic insights and guidance to the development of Integrated Emergency Response Plans (WHO/National Strategic Response, Humanitarian Response Plan, etc.), including budget considerations.
• Manage Integrated Pipeline of Essential Health Emergency Response Supplies.
• Monitor global emergency stock levels (including those held by Ministries of Health and health partners) and proactively alert stakeholders about potential gaps.
• Design and recommend logistics support frameworks for global supply, covering customs clearance, storage, cold chain, and distribution requirements, working closely with health and logistics clusters.
• Develop and formalize guidance and operating procedures for importation processes.
• Provide partners with clear guidance on each step of the importation process, including a list of key contacts and authorities.
• Act as a liaison between partners and relevant authorities to ensure smooth importation, clearance, regulatory compliance, and timely access to necessary supplies.
• Monitor and Optimize Health Emergency Operations
• Develop and implement monitoring tools and indicators to measure the quality, reach, and impact of health logistics support.
• Share insights and performance metrics with WHO teams, partners, and other stakeholders to inform adjustments and improve outcomes in ongoing and future health emergency operations.

Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment
• Ensuring the effective use of resources

Functional Knowledge and Skills

• Demonstrated knowledge of operations and health logistics specialties in emergency context, with proven ability to identify and solve technical problems in difficult circumstances.  
• Excellent analytical and organizational skills.
• Proven ability to share information and knowledge, and to strengthen recipients’ capacities.  
• Excellent interpersonal skills and ability to work and collaborate under pressure.  
• Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy.

Education 

Essential

• A degree, in Public Health, Pharmacy, Business Administration, Management, Logistics, or other related fields from an accredited/recognized institute. Additional years of experience can be considered in lieu of university degrees. 
• For P3 grading a first level university degree and a minimum of 5 years of experience are required.
• Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities.
• For P4 grading a master’s degree and a minimum of 7 years of experience are required. 
• Candidates without a master’s degree, but with a first level university degree can apply if they can demonstrate at least 11 years of professional experience in relevant activities.

WHE Global External Emergency – Health Logistics Information Management Officer

Specific duties

• Data Management Platform Setup and Integration
• Set up data management platforms to capture, manage, and share critical information on health supply needs and operational activities as required.
• Implementation of Information Management Systems
• Build and maintain databases to consolidate health response data, ensuring accurate and timely dissemination to stakeholders.
• Dashboard Development and Visualization
• Design and develop visualizations that present detailed insights into health supply needs, service delivery, and overall response operations and progress, enhancing transparency and decision-making.
• Data Integration and Advanced Analysis
• Integrate datasets from existing health information systems, such as HeRAMS, EWARS, ArcGIS applications and other large datasets managed through Python, SQL, or Excel.
• Utilize geospatial and artificial intelligence (AI) platforms to generate maps and advanced visualizations that complement dashboard data, offering a comprehensive view of the key aspects of the health response.
• Data Harmonization and Categorization
• Highlight critical health logistics considerations, including prioritization, storage, transportation, in and outbound logistics considerations, risks, constraints, hazards, and timelines.
• Stakeholder Coordination and Cross-Sector Collaboration
• Act as a liaison with clusters, sectors, NGO consortiums, and national health actors to incorporate cross-cutting data relevant to all health response stakeholders.
• Data Accessibility and Operationalization
• Avoid creating dependencies by actively transferring knowledge and tools to WHO colleagues, response partners, and national actors, supporting the long-term sustainability of information management systems.
• Standard Operating Procedures and Training
• Develop and refine information management operating procedures, ensuring best practices in data management, analysis, and reporting.

Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Moving forward in a changing environment
• Ensuring the effective use of resources

Functional Knowledge and Skills

• Demonstrated knowledge of operations and health logistics specialities in emergency context, with proven ability to identify and solve technical problems in difficult circumstances.  
• Excellent analytical and organizational skills.
• Proven ability to share information and knowledge, and to strengthen recipients’ capacities.  
• Excellent interpersonal skills and ability to work and collaborate under pressure.  
• Proven ability to promote cohesive action, teamwork and to convince with tact and diplomacy.

Education 

Essential

• A degree, in Computer Sciences, Information and Communication Technology (ICT) Information Systems, Information Management, Business Information Technology, Digital and Media Management, Statistics, or other related fields from an accredited/recognized institute. Additional years of experience can be considered in lieu of university degrees. 
• For P3 grading a first level university degree and a minimum of 5 years of experience are required.
• Candidates without a first level university degree can apply if they can demonstrate at least 8 years of professional experience in relevant activities.
• For P4 grading a master’s degree and a minimum of 7 years of experience are required. 
• Candidates without a master’s degree, but with a first level university degree can apply if they can demonstrate at least 11 years of professional experience in relevant activities.

Method of Application

Use the link(s) below to apply on company website.

• WHE Global Emergency External Roster – Emergency Operations Support and Logistics (OSL) Management Officer
• WHE Global External Emergency Roster – Emergency Health Logistics and Supply Partner Coordination Officer
• WHE Global External Emergency – Health Logistics Information Management Officer