Job Opportunities at Concern Worldwide

Media, Advertising, Branding, Human Resources,

Manager, Strategic Communications and Knowledge Management

• The job holder will report to the Chief of Party. S/he will also work closely with the Deputy Chief of Party, Collaboration and Learning Adviser, Concern’s global Communications team, consortium members and other stakeholders.
• Working as the Strategic Communications and Knowledge Management Manager, the job holder will support the design, development and implementation of high quality learning and knowledge management products, processes and systems for the Concern-led Feed the Future Activity consortium and play a key role in communicating achievements with our target audiences, ensuring that communications objectives are met.

Main duties & Responsibilities:

• Lead the design, development and use of suitable knowledge management and sharing systems and their components for this Activity.
• Produce any necessary guidelines for management and sharing of programme knowledge across Concern, and consortium members, partners and other stakeholders.
• Keep abreast of the latest developments in Knowledge Sharing, with a special focus on the development, humanitarian and advocacy work of international NGOs and update Senior management on same.
• Develop and lead the delivery of the Communications plan for the consortium for this Activity.
• Incentivise and support the documentation of learning among the consortium members, through the provision of guidance in accordance with adult learning, organisational learning and Results Based Management principles.
• Write, edit and proof read materials to ensure consistency and compliance with the Activity’s brand and donor guidelines.
• Maintain and commission communications materials including leaflets, brochures, banners and other branded products.
• Write high quality, compelling copy in a range of styles including for social media, websites and press releases program documentation pieces
• Work with external photographers, videographers and editors to commission and produce content including graphics and video on impact of the activity
• Develop and update website content and maintain dedicated social media accounts
• Respond to media enquiries and opportunities as they arise to provide a timely and accurate service to media contacts
• Negotiate, set-up and provide briefings for media interviews with Concern spokespersons
• Travel to programme locations to provide support in areas of expertise, depending on demand.
• The post holder will also be expected to carry out any other reasonable duties as are commensurate with the grade of this post.

Person Specification

Minimum Education, Qualifications & Experience Required:

• Master’s Degree in Development/Humanitarian/Communications Studies or similar.
• Minimum 4 years work experience in a similar role
• Experience with systems of knowledge management and sharing in an international organisation, preferably an international NGO.
• Ability to be consistent and diligent in basic knowledge management tasks with minimum supervision and adhering to high standards of quality.
• Proven ability to facilitate the generation, distillation and capture of learning for sharing and use by others.
• Proven ability and confidence to communicate, influence and negotiate with a wide range of internal and external stakeholders
• Strong analytical skills with ability to distil key findings and learning from longer documents, both Concern’s and external.
• Strong writing skills with the ability to be clear, well-structured and succinct.
• Understanding of humanitarian principles and practice and the implications of a humanitarian mandate.
• Excellent spoken and written English.

Others

• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Preference will be given to candidates who have:

• Solid understanding of at least one ‘technical area’ from: food security, agriculture, nutrition, health, Equality, or WASH.
• Experience with relevant capacity building and skills development initiatives.
• Journalistic skills
• Interest in and understanding of the key issues in development, and of the target groups with whom Concern Worldwide engages
• Experience in the use of print design and video editing software packages

Competencies required:

This position will demand a highly motivated, committed and energetic individual who will be able to manage, engage others, influence and communicate effectively.

• Effective management
• Individual leadership
• Communicating and working with others
• Creativity and innovation
• Influence, advocacy and networking

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as “Manager Strategic Communications and Knowledge Management’ on or before Wenesday 6th September 2023. Only short-listed candidates will be contacted for interview.

Systems Coordinator

Job Summary:

• The job holder will be responsible for coordinating and managing the HR, ICT and Administration functions, and in conjunction with the Systems Director will play a key role in operational security management. The Systems Coordinator must ensure staff compliance with all relevant policies and procedures to increase efficiencies, accountability and to maximize our impact on poverty reduction.

Main Duties and Responsibilities

Policies and Procedures:

• Lead in developing and implementing, and ensuring fully compliance with policies and procedures for HR, ICT and Administration, in line with overall organizational policies
• Guide in developing and implementing strategies to deliver on key organizational objectives such as diversity, equality and inclusion
• Advise management on emerging trends and practices and how these could be adapted to the organization context (flexible working, remote working, office design)
• Oversee implementation of new and updated organizational policies and procedures

Management of Systems Functions:

Administration & Facilities Management

• Oversee:
  • The maintenance and running of offices and residences, ensuring that adequate supplies, staffing and support systems are in place
  • That leases for all premises are actively managed and closed out as required
  • Maintenance of an inventory for offices and residences, if relevant
  • Health & Safety compliance and audits
  • The running of international workshops hosted in Nairobi
  • Nairobi accommodation and domestic flight bookings
  • Maintain all information for the Concern Kenya Board
  • Environmental Working Group operation, including supporting on implementing recommendations

Financial Management

• In conjunction with the SD ensure that budgets, budget revisions are submitted for Administration, national staff and International Staff
• In conjunction with the SD, review Management Accounts and actively manage expenditure to remain within budgets

HR:

• Oversee:
  • Recruitment, selection and placement to ensure that we attract and retain the right people
  • Reward and benefits administration to ensure that we are competitive
  • Learning, training and development to facilitate staff growing within the organisation
  • Staff relations so that all staff matters are dealt with in a fair and consistent manner
  • Staff separation so that we learn from staff who are leaving
• Support the roll-out of organizational safeguarding commitments, ensuring that Concern is a safe organisation for all staff.

ICT Management

• Support the ICT Officer in providing support for all offices
• Ensure that all staff are fully compliant with ICT acceptable usage policies
• Oversee the maintenance of the Fixed Asset Register and the Dublin IT Register
• Oversee the roll-out of updates and new systems e.g. HRMIS, DiRTTrAC, procurement systems

People Management / Capacity Building

• Provide direction and leadership to senior staff in Administration, HR and ICT, contributing to their capacity building and career development through technical support, on-the-job training and coaching
• Manage the Performance Development Review process for all staff in Administration, HR and ICT
• Ensure that all staff are aware of and comply with all of Concern’s policies and procedures, in particular our safeguarding policies
• Ensure that work within teams is planned and organized in a way that will meet the organisation’s needs in a cost effective manner

Security Management

• Oversee:
  • The annual updating and roll-out of the Security Management Plan
  • The active functioning of the Security Focal Groups in all locations
  • Submission of Security Incident Reports for any incidents in our areas of operation
  • Security briefings for new staff and for visitors to the country programme or for workshops that we are hosting
  • Engage with external bodies to keep up to date on current affairs to maintain an awareness of security developments and risks

Others

• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Person Specification

Minimum Education, Qualifications & Experience Required:

• Advanced University degree in Human Resources Management, Administration, Business Management or relevant field.
• At least ten (10) years’ working experience of which four (4) should be in management level. Previous experience in an international NGO is an added advantage.
• Computer skills, including Microsoft Office applications (MS Word, Excel, PowerPoint)

Preference will be given to candidates who possess the following:

• Good computing and report writing skills
• Be able to work independently, as well as in a team
• Be willing to accept responsibility and to show good judgment, initiative, and resourcefulness
• High integrity and demonstrated ability to follow standards and policies
• Ability to work in a systematic and organized manner and to tight deadlines
• Positive attitude and willingness to learn
• Fluent in both spoken and written English and Kiswahili.

Competencies required:

• Excellent coordination, interpersonal and communication, skills
• Attention to detail, confidentiality, integrity and ability to handle sensitive situations and a team player

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as ‘Systems Coordinator’ on or before Wenesday 6th September 2023. Only short-listed candidates will be contacted for interview

Manager Human Resources

Job Summary

• The Job holder will be responsible for all aspects of Human Resources. S/he will lead in the development and implementation of HR policies and best practices and support management in staff management in full compliance with the labour law.

Main Duties and Responsibilities

HR Policies, Procedures and Adherence to Best Practice:

• Lead in developing a HR strategy, aligned with the country strategic plan, that places staff development and welfare at the core of our employee engagement
• Develop and implement strategies to deliver on key organizational objectives such as having better diversity, equality, inclusion, a value based organizational culture
• In liaison with the Systems Coordinator, advise management on emerging trends in HR best practices and how these could be adapted to the Concern Kenya context
• Responsible for ensuring that all HR policies and procedures are compliant with Kenya labour law and aligned to HR best practices
• Responsible for the development and implementation of fair and consistent application of legal requirements and HR policies & procedures

Recruitment, Selection, Placement, Retention

• Review all job descriptions to ensure that they are appropriate for the grade and consistent across similar roles by sector and location
• Ensure that a transparent, timely, effective and efficient recruitment process is in place, that attracts, recruits and retains people who are the right fit for the organisation
• Longlist and conduct interviews for higher grade positions
• Coordinate pre-employment reference and medical checks, vetting job offers, contracts, probationary reviews and correspondence
• Develop and implement a comprehensive induction process for new employees and for their management and support during probation and through their employment
• In line with the Concern Talent Management Strategy, design and initiate retention and succession plans that ensure the continuous availability of internal candidates to have the potential to fill vacancies within the supervisory and management grades.

Reward & Benefits Administration

• Lead in salary surveys and analyzing data to inform reviews of salaries and benefits packages to ensure that we are competitive so that we attract and retain staff
• Oversee the administration of staff benefits (medical, life and accident cover, pension etc.)
• Oversee national staff payroll processing including timely processing of all statutory payments
• HR budget preparation, analysis, administration and monitoring of expenditure.

Learning, Training & Development

• Create and implement learning and development programmes and initiatives that support staff and managers in objective setting, institutionalise constructive feedback mechanisms
• Support management in conducting effective performance development reviews, in developing improvements plans for career and professional growth and development
• Develop an annual training and development plan and, with management, prioritise needs
• Train, coach, mentor and appraise direct reports and all staff, as appropriate, to optimize their potential
• Evaluate and report on learning and development programs and their effectiveness and submit proposals for their improvement, as necessary.

Staff Relations

• Provide support to managers on employee relations and performance management, ensuring that all matters are dealt with in a fair and consistent manner. This may include grievance/conflict handling, conducting investigations, overseeing disciplinary procedures
• Develop coordinated and consistent approaches that strengthen staff representation mechanisms for staff engagement
• Advise on appropriate actions for prevention and response to legal issues and coordinate actions with our legal advisors
• Be the champion for the Concern Kenya Safeguarding agenda
• Keep staff up to date on their terms and conditions of employment

Staff Separation

• Monitor contract expiry dates and advise Line Managers for further direction and action
• Ensure that all contract terminations are appropriately documented and all monies owed are paid to the exiting staff member
• Conduction and analyzing exit interviews and making recommendations for organizational improvement.

Documentation, Reporting and Representation

• Manage HR Information System
• Review the HR database and files on a regular basis to ensure that they are maintained to an acceptable standard, kept up to date and that any issues identified are addressed
• Prepare periodic performance and progress reports
• Represent Concern and serve on committees/teams/task forces, as appropriate
• Respond to employee related queries and prepare staff communications, as needed
• Process and track Nairobi based expatriates’ visas, permits and passes

Others

• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Person Specification

Minimum Education, Qualifications & Experience Required:

• Bachelors’ degree in Human Resources Management, Business Administration, Organisation Development or related field
• Professional Certification in Human Resource Management
• At least five (5) years’ experience in a similar role. International NGO experience is an added advantage.
• Computer skills, including Microsoft Office applications (MS Word, Excel, PowerPoint)

Preference will be given to candidates who possess the following:

• Excellent people management, analytical, problem solving, negotiation and interpersonal skills
• Demonstrated ability to work effectively in an individual capacity and as part of a team and an ability to multi-task
• Confidentiality, accountability, integrity and ability to handle sensitive situations
• Fluent in both spoken and written English and Kiswahili

Competencies required:

• Excellent coordination, interpersonal and communication, skills
• Attention to detail, confidentiality, integrity and ability to handle sensitive situations and a team player

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as ‘Manager Human Resources’ on or before Wenesday 6th September 2023. Only short-listed candidates will be contacted for interview.

Finance Officer- Grants

Job Summary:

• The job holder will be assisting the Deputy Country Financial Controller in management of donors. S/he will provide support in donor budgeting, reporting and compliance and making sure that donor rules and regulations are fulfilled. The performance of this role will require flexibility as the exact duties will vary depending on a number of factors in Kenya. Additionally, excellent time management skills will be required to cope with the disparate duties

Main Duties and Responsibilities

Donor Management (Budgeting, Reporting, Filing)

• Develop and maintain complete donor files which consists of donor contract agreements, reports (narrative and financial), correspondences among others, both in hard and soft copies as per Concern finance requirements
• Participate in donor budget preparation and ensure proposal budgets and reports are submitted in the correct format
• Maintain a donor reporting schedule to ensure the team is well informed of the need for timely reporting
• Assist in preparing monthly donor expenditure report using the appropriate financial reporting formats by taking into account donor requirements for A-CFC final review
• Undertake monthly joint review of donor reports with budget holders based on agreed upon arrangements where any Under/Over utilization will be justified through variance analysis received
• Participate in Donor funded new projects start-up and closing workshops/meetings
• Participate in budget amendments (NCE or CE) in the middle or end of the grant period
• Prepare a separate fixed asset ledger list for specific donors upon submission of financial statements
• Undertake mapping of donor budgets against Concern Chart of Accounts
• Prepare donor management account templates for new donors and periodic reviews of the same
• Timesheet Management – Ensure all staff timesheets are shared monthly and filed for ease of retrieval when required

Management of External/Internal Audit processes

• Prepare sampled documents for the audits
• Coordinate the audit process during document verification exercise

Other Duties

• Prepare and reconcile monthly the Mpesa cashbook reconciliation for all Locations
• Prepare statutory deductions i.e. PAYE for International Staff
• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Comply with Concern’s health, safety and security guidelines during emergencies
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Communication and Reports

• Communication in writing to the Country Financial Controller and programme manager of any areas where non- compliance exists or expenditure cannot be verified.
• Ensure continual communication with budget holders, Finance staff and is maintained at every level

Others

• Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
• Participating and contributing towards Concern’s emergency response, as and when necessary
• Take all possible measure to meet Core Humanitarian Standards (CHS)
• Any other duties as assigned by the Line Manager

Person Specification

• A degree in Commerce, Finance, Accounting or related field
• CPA (K) or ACCA professional certification
• At least three (3) years’ experience in grants management in an INGO
• Knowledge of International donors’ (e.g. DFID, ECHO, EU, IA, USAID/OFDA, UNICEF, World Bank etc.) rules and standard tools for budgeting, spending and reporting.
• Familiar with government policies and regulations on taxes
• Proficient in the use of computer accounting/financial software and applications preferably Microsoft Great Plains (MGP).
• Word and Excel applications
• Audit and training skills

Preference will be given to candidates who have:

• High integrity and demonstrated ability to follow standards and policies
• Ability to attend to details and work in a systematic and organized manner
• Positive attitude and willingness to learn
• Commitment to humanitarian principles and values
• Strong communication and negotiations skills
• Team player and able to work with others (internally and externally)
• Analytical and problem solving

Competencies required:

• Managing self
• Communicating and working with others
• Delivering Results
• Planning and Decision Making

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to nairobi.hr@concern.net with the subject of the email as ‘Finance Officer- Grants’ on or before Wenesday 6th September 2023. Only short-listed candidates will be contacted for interview.

Method of Application

Send your application to nairobi.hr@concern.net