Job Opportunities at Veteran Mission Hospital

Managerial Jobs, Marketing Jobs, Jobs in Kenya, Operations Jobs,

Marketing and Business Development Manager – 1 Position

We are seeking a dynamic and experienced Marketing and Business Development Manager to join our dedicated team.

Key Responsibilities:

• Develop and implement comprehensive marketing strategies to increase hospital visibility and patient intake.
• Conduct market research to identify new opportunities and trends in the healthcare sector.
• Foster relationships with community organizations, businesses, and healthcare providers to build partnerships and referral networks.
• Manage digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Organize and participate in events, health fairs, and community outreach programs.
• Develop and execute business development plans to expand the hospital’s services and patient base.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborate with the hospital management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Train and supervise the marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the hospital’s market position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, or a related field. A  master’s degree is a plus.
• Minimum of 5 years of experience in marketing, preferably in a hospital setting is a must.
• Proven track record of successful marketing campaigns and business development initiatives.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in digital marketing tools and techniques.
• Ability to analyze data and derive actionable insights.
• Creative thinking and problem-solving abilities.
• Strong organizational and project management skills.

Marketing and Business Development Officers (4 Positions)

We are looking for four dynamic and motivated Marketing and Business Development Officers to join our expanding team.

Key Responsibilities:

• Assist in the development and implementation of marketing strategies to boost hospital visibility and patient numbers.
• Conduct market research to identify new opportunities, trends, and potential partnerships.
• Establish and maintain relationships with community organizations, businesses, and healthcare providers to build referral networks.
• Support digital marketing initiatives, including social media management, email campaigns, and website updates.
• Assist in creating marketing materials and ensuring brand consistency across all platforms.
• Participate in organizing events, health fairs, and community outreach programs to promote hospital services.
• Contribute to the execution of business development plans to expand the hospital’s services and patient base.
• Monitor and analyze marketing and business development performance metrics to inform strategic decisions.
• Collaborate with the marketing and business development manager and other team members to achieve departmental goals.
• Maintain knowledge of competitor activities and industry trends to keep the hospital competitive.
• Prepare regular reports on marketing and business development activities and outcomes.
• Engage with the customer service team to enhance patient satisfaction and retention.

Qualifications:

• Diploma or a Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in marketing or business development, preferably in a hospital setting.
• Strong communication and interpersonal skills.
• Proficiency in digital marketing tools and techniques.
• Ability to analyze data and provide actionable insights.
• Creative thinking and problem-solving abilities.
• Strong organizational and project management skills.
• Ability to work both independently and as part of a team.

Procurement Manager (1)

Are you an experienced procurement professional looking to contribute to a vital healthcare institution? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a knowledgeable and strategic Procurement Manager to oversee our procurement activities and ensure the efficient acquisition of goods and services necessary for our operations.

Key Responsibilities:

• Develop and implement procurement strategies that are aligned with the hospital’s goals and objectives.
• Manage the procurement process from requisition to delivery, ensuring timely and cost-effective acquisition of quality goods and services.
• Identify and evaluate potential suppliers, negotiate contracts, and establish strong supplier relationships.
• Monitor and manage supplier performance, ensuring compliance with contract terms and conditions.
• Conduct market research to stay informed of industry trends and best practices.
• Prepare and manage procurement budgets, track expenditures, and ensure cost control.
• Develop and enforce procurement policies and procedures to ensure compliance with regulatory requirements and hospital standards.
• Collaborate with various departments to understand their procurement needs and provide appropriate solutions.
• Oversee inventory management and maintain optimal stock levels to support hospital operations.
• Ensure the integrity of procurement records and documentation.
• Lead and mentor the procurement team, fostering a culture of continuous improvement and professional development.
• Analyze procurement data and generate reports to inform decision-making and improve procurement processes.
• Manage risk by identifying potential issues and implementing mitigation strategies.
• Stay current with legal and regulatory changes impacting procurement practices.

Qualifications:

• Bachelor’s degree in Supply Chain Management, Procurement, Business Administration, or a related field. A Master’s degree or relevant certification (e.g., CIPS) is a plus.
• Minimum of 5 years of experience in procurement management, preferably in the healthcare sector.
• Strong negotiation, communication, and interpersonal skills.
• Proficiency in procurement software and Microsoft Office Suite.
• Excellent organizational and project management abilities.
• Strong analytical skills and attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Knowledge of healthcare regulations and standards related to procurement.

IT Manager (1)

Are you an experienced IT professional with a passion for healthcare technology? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a skilled and innovative IT Manager to lead our IT department and oversee a range of responsibilities including graphic designing, website management, and more.

Key Responsibilities:

• Manage and supervise the hospital’s IT team, including system administrators, developers, and support staff.
• Develop and implement IT strategies and infrastructure to support hospital operations and business objectives.
• Oversee the design, development, and maintenance of hospital websites and digital platforms to ensure functionality, usability, and security.
• Coordinate with external vendors and consultants for IT projects and services.
• Manage IT budgets and resources effectively to optimize spending and achieve departmental goals.
• Implement and maintain IT security policies and procedures to protect hospital data and systems.
• Provide technical support and troubleshooting assistance to hospital staff and end-users.
• Lead the implementation and integration of new IT systems and technologies, including electronic medical records (EMR) systems.
• Conduct regular audits and assessments of IT systems to ensure compliance with regulatory requirements and industry standards.
• Develop and manage disaster recovery plans and business continuity strategies for IT systems.
• Stay updated on emerging technologies and trends in healthcare IT to recommend and implement innovative solutions.
• Collaborate with other departments to understand their IT needs and provide strategic solutions.
• Manage graphic design projects for marketing materials, internal communications, and patient education materials.
• Ensure compliance with data protection laws and regulations, such as GDPR and HIPAA.
• Prepare and present IT performance reports and metrics to senior management.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master’s degree is a plus.
• Minimum of 5 years of experience in IT management, preferably in the healthcare sector.
• Proven experience in graphic designing, website management, and digital marketing.
• Strong leadership and team management skills.
• Excellent project management and organizational abilities.
• Proficiency in IT infrastructure management, network administration, and cybersecurity.
• Experience with EMR systems and healthcare software applications.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and manage multiple priorities effectively.

Billing Officers (2) (Inpatient and Outpatient)

Are you detail-oriented and experienced in managing billing processes in a healthcare environment? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a diligent and efficient Billing Officer to handle inpatient and outpatient billing operations.

Key Responsibilities:

• Manage the billing process for inpatient and outpatient services, ensuring accuracy and timeliness.
• Prepare and issue invoices to patients, insurance companies, and other third-party payers.
• Verify patient insurance coverage and obtain pre-authorization for procedures as required.
• Ensure all patient charges are accurately recorded and billed in accordance with hospital policies and insurance guidelines.
• Reconcile patient accounts and address any discrepancies promptly.
• Handle patient inquiries and resolve billing issues in a courteous and efficient manner.
• Collaborate with the medical and administrative staff to ensure accurate documentation and coding of services.
• Monitor and follow up on outstanding accounts receivable, ensuring timely collections.
• Maintain accurate and up-to-date patient billing records and documentation.
• Prepare and submit claims to insurance companies and follow up on unpaid or rejected claims.
• Generate billing reports and provide regular updates to the finance department.
• Ensure compliance with all relevant billing regulations and hospital policies.
• Participate in continuous improvement initiatives to enhance the billing process.
• Provide training and support to other staff members on billing procedures and software.
• Maintain confidentiality and security of patient financial information.

Qualifications:

• Diploma or Degree in Accounting, Finance, Business Administration, Healthcare Management or a related field.
• Minimum of 3 years of experience in medical billing, preferably in a hospital setting.
• Strong knowledge of billing procedures, insurance processes, and healthcare regulations.
• Proficiency in using billing software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and high level of accuracy.
• Ability to handle sensitive information with confidentiality.
• Strong organizational skills and ability to manage multiple tasks simultaneously.

Credit Officers (2)

Are you skilled in financial management and passionate about ensuring accessible healthcare services? Veteran Mission Hospital in Syokimau, Nairobi, is seeking three diligent and experienced Credit Officers to join our team and manage patient credit and financial arrangements.

Key Responsibilities:

• Evaluate and assess the creditworthiness of patients seeking financial assistance for healthcare services.
• Develop and implement credit policies and procedures to minimize financial risk and ensure compliance with regulations.
• Negotiate payment plans and financial arrangements with patients based on their financial situations and hospital policies.
• Educate patients on available financial assistance programs and options.
• Monitor and follow up on overdue accounts receivable to ensure timely collections.
• Coordinate with billing and finance departments to reconcile accounts and resolve discrepancies.
• Maintain accurate and up-to-date records of patient credit transactions and communications.
• Provide regular reports on credit activities and account statuses to management.
• Handle inquiries and disputes related to patient accounts and credit arrangements.
• Collaborate with insurance companies and third-party payers to facilitate claims processing and payments.
• Ensure confidentiality and security of patient financial information in compliance with HIPAA and other privacy regulations.
• Participate in continuous training and professional development to stay updated on financial regulations and healthcare industry trends.
• Assist in the development and implementation of strategies to improve financial performance and patient satisfaction.

Qualifications:

• Diploma or Degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2 years of experience in credit management or financial services, preferably in a hospital.
• Strong knowledge of credit evaluation principles, financial analysis, and risk management.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in using financial software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Detail-oriented with a high level of accuracy and attention to detail.
• Commitment to ethical conduct and confidentiality.

Clinical Officer Anesthetist (1)

Are you a skilled anesthetist looking to make a meaningful impact in a dynamic healthcare setting? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a dedicated and experienced Anesthetist Registered Clinical Officer to join our team and provide exceptional care to our patients.

Key Responsibilities:

• Administer anesthesia to patients undergoing surgical and other medical procedures.
• Monitor patients before, during, and after anesthesia to ensure their safety and comfort.
• Collaborate with surgeons, physicians, and other healthcare professionals to plan and implement anesthetic techniques and procedures.
• Conduct pre-operative assessments to evaluate patient health and determine appropriate anesthesia plans.
• Maintain accurate and detailed patient records, including anesthesia administration and monitoring data.
• Ensure proper functioning and maintenance of anesthesia equipment and supplies.
• Respond to emergencies and provide resuscitative care as needed.
• Educate patients and their families about anesthesia procedures, risks, and post-operative care.
• Participate in continuous education and training to stay current with advancements in anesthetic techniques and practices.
• Adhere to hospital policies, procedures, and regulatory standards to ensure high-quality and safe patient care.
• Contribute to quality improvement initiatives within the anesthesia department.
• Support and mentor junior staff and students as needed.

Qualifications:

• Diploma or Degree in Clinical Medicine and Surgery.
• Postgraduate training in Anesthesia.
• Valid registration and licensure with the Clinical Officers Council of Kenya.
• Minimum of 3 years of experience as an anesthetist, preferably in a hospital setting.
• Strong knowledge of anesthesia techniques, equipment, and pharmacology.
• Excellent critical thinking, decision-making, and problem-solving skills.
• Ability to work effectively in a multidisciplinary team.
• Strong communication and interpersonal skills.
• Compassionate and patient-centered approach to care.
• Ability to work in high-pressure situations and respond effectively to emergencies.

Operating Theatre Manager (1)

Are you an experienced and dedicated healthcare professional with a passion for surgical excellence? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a competent and highly motivated Operating Theatre Manager to oversee and manage our operating theatre services.

Key Responsibilities:

• Plan, organize, and manage the operations of the operating theatre to ensure the highest standards of care and safety.
• Coordinate with surgeons, anesthetists, and other healthcare professionals to ensure efficient scheduling and utilization of the operating theatre.
• Supervise and support the operating theatre team, including nurses, technicians, and support staff.
• Ensure that all surgical procedures are conducted in compliance with hospital policies, protocols, and regulatory standards.
• Monitor and manage the inventory of surgical instruments, supplies, and equipment, ensuring timely maintenance and replacement.
• Oversee the sterilization and infection control processes to maintain a safe and sterile environment.
• Implement and monitor quality improvement initiatives to enhance patient outcomes and operational efficiency.
• Conduct regular training and development sessions for the operating theatre staff to keep them updated on best practices and new technologies.
• Prepare and manage the operating theatre budget, ensuring cost-effective use of resources.
• Maintain accurate and detailed records of surgical procedures, staff activities, and inventory.
• Address and resolve any issues or concerns related to the operating theatre promptly and effectively.
• Participate in multidisciplinary team meetings to discuss and plan patient care.
• Ensure compliance with health and safety regulations to minimize risks and ensure a safe working environment.
• Conduct regular performance evaluations and provide constructive feedback to team members.

Qualifications:

• Bachelor’s degree in Nursing, Higher Diploma in Theatre Nursing, Diploma in Theatre Technology, or a related field. A Master’s degree is a plus.
• Minimum of 5 years of experience in an operating theatre environment, with at least 2 years in a supervisory or managerial role.
• Strong knowledge of surgical procedures, operating theatre equipment, and infection control practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively under pressure and in high-stress situations.
• Strong organizational and problem-solving abilities.
• Proficiency in using healthcare management software and Microsoft Office Suite.
• Commitment to continuous professional development and quality improvement.

Hospitality Services Supervisor (1)

Are you an experienced professional in hospitality management looking to bring your skills to the healthcare sector? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a dedicated and detail-oriented Hospitality Services Supervisor to ensure our patients and visitors receive exceptional hospitality services.

Key Responsibilities:

• Oversee and manage the daily operations of the hospital’s hospitality services, including housekeeping, catering, and laundry.
• Ensure high standards of cleanliness, hygiene, and comfort in all areas of the hospital.
• Supervise and train hospitality staff, including housekeepers, kitchen staff, and laundry workers.
• Develop and implement service standards and protocols to enhance patient and visitor satisfaction.
• Coordinate with other hospital departments to ensure seamless delivery of hospitality services.
• Manage inventory and supplies, ensuring timely procurement and cost-effective use of resources.
• Conduct regular inspections to ensure compliance with hospital policies and health and safety regulations.
• Address and resolve any issues or complaints related to hospitality services promptly and professionally.
• Monitor and evaluate the performance of hospitality staff, providing constructive feedback and support.
• Develop and manage the hospitality services budget, ensuring efficient allocation of resources.
• Implement and oversee quality improvement initiatives to enhance service delivery.
• Maintain accurate records of hospitality services activities, inventory, and staff performance.
• Ensure proper maintenance and functioning of hospitality equipment and facilities.
• Participate in the development and implementation of emergency response plans related to hospitality services.
• Promote a culture of excellence, teamwork, and continuous improvement within the hospitality services team.

Qualifications:

• Diploma or Degree in Hospitality Management, Hotel Management, or a related field.
• Minimum of 3 years of experience in hospitality management, preferably in a healthcare or hospital setting.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to work effectively under pressure and handle multiple tasks.
• Proficiency in using hospitality management software and Microsoft Office Suite.
• Strong commitment to providing exceptional patient and visitor experiences.
• Knowledge of health and safety regulations related to hospitality services.

Internal Security Manager (1)

Are you a seasoned security professional looking to ensure a safe and secure environment in a healthcare setting? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a highly competent and experienced Internal Security Manager to oversee our security operations and safeguard our patients, staff, and assets.

Key Responsibilities:

• Develop, implement, and manage comprehensive security policies, protocols, and procedures.
• Supervise and coordinate the activities of the hospital’s security team to ensure a secure environment.
• Conduct regular risk assessments and security audits to identify vulnerabilities and implement corrective measures.
• Oversee access control and surveillance systems to monitor and control entry to the hospital premises.
• Respond to security incidents, emergencies, and alarms promptly and effectively.
• Liaise with law enforcement agencies and emergency services as necessary.
• Ensure compliance with all local, state, and federal security regulations.
• Develop and conduct security training programs for staff to enhance awareness and preparedness.
• Maintain accurate and detailed records of security incidents, investigations, and reports.
• Coordinate with other hospital departments to ensure security measures align with overall hospital operations.
• Manage the security budget and ensure cost-effective use of resources.
• Oversee the maintenance and functionality of security equipment and technology.
• Develop and implement emergency response plans and conduct regular drills.
• Investigate and resolve security breaches, thefts, and other incidents.
• Foster a culture of safety and security awareness within the hospital community.

Qualifications:

• Bachelor’s degree or Diploma in Security Management, Criminal Justice, or a related field. Professional certifications (e.g., CPP, PSP) are a plus.
• Minimum of 5 years of experience in security management, preferably in a healthcare or hospital setting.
• Strong knowledge of security protocols, risk management, and emergency response.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze situations, identify potential risks, and implement effective solutions.
• Proficiency in using security systems and technology.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and handle emergencies calmly and efficiently.
• Commitment to maintaining high ethical and professional standards.

ICU and Casualty Medical Officer (1)

Are you a dedicated and skilled medical professional with a passion for critical care and emergency medicine? Veteran Mission Hospital in Syokimau, Nairobi, is seeking a compassionate and experienced ICU and Casualty Medical Officer to join our team and provide exceptional care to our patients.

Key Responsibilities:

• Provide medical care to patients in the Intensive Care Unit (ICU) and Casualty (Emergency) department.
• Conduct thorough assessments and diagnostics to develop and implement effective treatment plans for critically ill and injured patients.
• Collaborate with a multidisciplinary team of healthcare professionals to deliver comprehensive patient care.
• Monitor and manage patients’ conditions, including administering medications, performing procedures, and utilizing advanced life support techniques.
• Ensure timely and accurate documentation of patient care, treatment plans, and progress notes.
• Participate in daily rounds, case discussions, and handovers to ensure continuity of care.
• Coordinate with specialists and consultants to provide specialized care when necessary.
• Respond promptly to medical emergencies and provide immediate interventions to stabilize patients.
• Maintain up-to-date knowledge of advancements in critical care and emergency medicine through continuous education and training.
• Educate and support patients’ families, providing clear communication regarding patients’ conditions and care plans.
• Ensure compliance with hospital policies, protocols, and regulatory standards.
• Participate in quality improvement initiatives to enhance patient outcomes and care delivery.
• Mentor and support junior medical staff, interns, and students.

Qualifications:

• Bachelor of Medicine and Bachelor of Surgery (MBChB) or equivalent from a recognized institution.
• Registration with the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Advanced training in critical care, emergency medicine, or a related specialty is highly desirable.
• Minimum of 3 years of experience in an ICU or emergency department setting.
• Strong clinical skills and ability to perform advanced life support procedures.
• Excellent communication, teamwork, and interpersonal skills.
• Ability to work under pressure and handle high-stress situations effectively.
• Commitment to providing high-quality, compassionate care to patients.
• Proficiency in using medical software and electronic health records.

Resident Consultants – 4 Positions

Veteran Mission Hospital in Syokimau, Nairobi, is seeking highly skilled and dedicated Resident Consultants to join our esteemed team. We are looking for consultants in the following specialties:

• Pediatrician
• Obstetrician/Gynecologist (OB/GYN)
• Physician /Family Physician.
• Surgeon

Key Responsibilities:

• Provide expert medical care in your area of specialization to patients in both inpatient and outpatient settings.
• Conduct thorough patient assessments, diagnostics, and develop comprehensive treatment plans.
• Perform specialized procedures and surgeries as required.
• Collaborate with a multidisciplinary team of healthcare professionals to deliver integrated and holistic patient care.
• Supervise and mentor junior medical staff, residents, and interns.
• Participate in daily rounds, case discussions, and patient care conferences.
• Ensure timely and accurate documentation of patient care, treatment plans, and progress notes.
• Stay updated on the latest advancements and best practices in your field through continuous education and training.
• Educate and support patients and their families, providing clear communication regarding conditions, treatment options, and care plans.
• Contribute to the development and implementation of clinical protocols and guidelines.
• Participate in quality improvement initiatives to enhance patient outcomes and care delivery.
• Engage in community outreach and education programs to promote health and wellness.

Qualifications:

• Medical degree (MBChB or equivalent) from a recognized institution.
• Postgraduate qualifications in your area of specialization (M.Med or equivalent).
• Registration with the Kenya Medical Practitioners and Dentists Council (KMPDC).
• Minimum of 5 years of experience in your specialty, with a strong clinical background.
• Proven expertise in patient care, diagnostics, and treatment within your specialty.
• Excellent communication, teamwork, and interpersonal skills.
• Commitment to providing high-quality, patient-centered care.
• Ability to work effectively in a fast-paced and dynamic healthcare environment.
• Proficiency in using medical software and electronic health records.

Method of Application

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications, current and expected salaries to  recruitment@veteranmissionhospitals.org  by 28th July 2024.

Veteran Mission Hospital is an equal opportunity employer and does not require applicants to pay for anything at any given stage of the recruitment process. Canvassing will lead to automatic disqualification. We celebrate diversity and are committed to creating an inclusive environment for all employees.