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Business Development Executive
Job Description
The Kenya office is a recent entity created within the Group. Reporting to the Area Sales Manager, you will contribute to sales development of yeast, baking ingredients, bread improvers and to optimize the profit margin.
Market Knowledge:
- Establish a data base of clients and potential clients: Craft Bakeries & Industrial Accounts
- Get to know the potential of each of the 2 segments and the main competitors market shares
- Sell directly to the identified accounts, provide support for the distributors sales forces and evaluate their performance
- Visit yeast and ingredients users regularly to identify needs and any potential problems.
- Identify new bakeries opening and anticipate their needs
- Competitive intelligence: know the competitor products, their prices and identify new products.
- Master the technical characteristics of the company’s product range in collaboration with our Area Master Baker.
Commercial Development:
- Participate in building a better market readability and a good commercial responsiveness
- Identify the customers technical support needs, share them to the area manager and to the Master Baker, and follow up the evolution of assistance missions
- Reach the targets defined with the Area Manager and share the challenges faced
- Use the sales support tools to upgrade your sales approach
- Canvass every day the new bakeries and share the digits
- Direct the new customers to the right products, capable of providing the best service
- Guarantee the products quality image on your market
- Report & Follow-up the clients claims and make sure to deliver a reply within a reasonable time frame.
Reporting:
- Share weekly visit checklist and establish a formal monthly report
- Regularly update data base on the CRM software
Qualifications
- With a business background, you have field experience as a commercial supervisor or zone manager for at least 5 years.
- Knowledge of the BtoB Bakery segment (Craft and industrials)
- Autonomy and able to work at distance
- Transparency and integrity
- Human relation skills, diplomacy, good listener, field person
- Ability to analyse and summarise
- Toughness, taste for challenge and negotiation
- English / Swahili languages
Sales Manager
Job Purpose
Responsible for identifying and pursuing new business opportunities, building client relationships, and driving sales growth within the valves industry by understanding market trends, collaborating with cross-functional teams, and ensuring customer satisfaction.
Role & Responsibilities
Order Booking Expertise:
- Consistently achieve and exceeding order booking targets.
- Demonstrated ability to strategize, negotiate, and close deals effectively.
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Market Penetration and Expansion:
- Proficient in devising and executing successful market penetration strategies.
- Experience in identifying new markets, targeting potential clients, and expanding the customer base.
Solution-Oriented Sales Approach:
- Proven track record of selling not just products but comprehensive solutions tailored to client needs.
- Ability to understand customer pain points and position products as solutions that address those challenges.
Order Hunting Mindset:
- Displays a proactive and persistent attitude towards pursuing new business opportunities.
- Driven to actively seek out potential clients and projects, contributing to consistent revenue growth.
Customer-Centric Focus:
- Puts customers at the forefront of business interactions, building strong, lasting relationships.
- Attentive listener, ensuring a deep understanding of customer requirements and preferences.
Valve Knowledge & Code Standards Proficiency:
- Thorough knowledge of industry-specific valve code standards and regulations.
- Ensures compliance and alignment of products with relevant industry guidelines.
- Familiarity with a diverse range of valves, including control valves, relief valves, and actuators.
- Able to offer technical insights and recommendations to clients based on specific project requirements.
Sales Processes Expertise:
- Proficient in handling inside sales operations, from initial inquiry to order finalization.
- Skilled in preparing accurate quotations and competitive tenders to secure projects.
Mandatory Valve Industry Experience:
- Possesses extensive background within the valve industry, understanding its nuances and dynamics.
- Capitalizes on industry insights and networks to drive business growth effectively.
Qualifications
- Bachelor’s degree in Engineering, preferably in Mechanical Engineering, Industrial Engineering, or a related field.
- Technical Certifications: Certifications specific to valves, valve design, operation, maintenance, and safety, demonstrate a strong technical foundation that is crucial in understanding client needs.
- Project Management Skills: Training or certifications in project management can aid in efficiently handling multiple client projects, managing timelines, and ensuring successful execution.
- Customer Relationship Management (CRM) Tools: Familiarity with CRM software platforms to streamline client communication, lead tracking, and sales reporting processes.
- Networking and Relationship Building: Participation in networking events, trade shows, and industry conferences can help establish valuable connections within the valve industry.
- Ability to conduct market analysis, competitive intelligence, and data interpretation that contributes to strategic decision-making.