Latest Job Opening at Colgate-Palmolive

Customer Service jobs, Colgate jobs,

Customer Development Executive

Key Responsibilities :

Distribution Management :

In- Store Management

  • Prioritise accounts for maximum impact through visibilities
  • Develop and execute the 5P’s with excellence in a given geography, at all retail and service environments.

Market Updates :

  • Secure and draw insights from any competitive information available in public domain regarding: New Products, Activities, Schemes, Any other developments

Communication :

  • Apply effective communication to drive overall business performance – Setting objectives for market visits, Reviewing salesmen and Foot soldiers performance against plan, Reviewing Distributor performance against plan

Developing and training :

  • Train and develop salesmen through required mode of training ( e.g. route plans adherence, new products, mandated assortment per RE, focus on coverage expansion
  • Coach and motivate salesmen to perform well by ensuring that they meet monthly sales targets & earn their sales commission
  • Acknowledge any issues faced by salesmen in the field and provide support to resolve it

Meetings :

  • Conduct effective monthly and weekly salesmen meetings – Updates on route wise overall IMS, core SKU’s IMS per RE, route wise effectiveness and productivity, Best practises sharing and mock calls

Reporting :

  • Compile reports and information as per requirements communicated by CDM

Relationship Building :

  • Maintain trust and understanding in working with Distributors and trade in general, especially with key /sub-distributors, key wholesalers to drive business
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Required Qualifications:

  • A Bachelor’s Degree from a recognized and accredited University.
  • Fluent in English, Swahili and local language
  • Minimum 2 years of experience in an FMCG environment in a similar role.

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