Latest Job Openings at Cigna

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Sales Manager Africa – Health Insurance

SUMMARY 

  • As a Sales Manager, you own your region, develop your strategy, and execute this. For this role the region is defined as South Africa and other French speaking countries in Africa. A typical day might include the following:

YOUR JOB

  • Building relations within your markets to develop concrete business opportunities and create new sales leads
  • Set everything aside to close a deal.
  • Prepare presentations & proposals
  • Building a healthy pipeline and execute on it in order to close your deals
  • Broker events
  • Review and adapt your regional strategy to maximize results
  • Finish a quote before the deadline while following internal processes

What skills do you need?

  • Do you have 5 or more years of experience working in the international health insurance industry? Great start!
  • You have strong commercial, networking and negotiation skills? That’s essential for the role.
  • You are proficient in English, French language is a plus.
  • Finally if you are a driven by closing business and get excited by exceeding your sales, you might just be the perfect fit.

You will love this job if you…

  • Love sales and get motivated by working with targets
  • Are well-organised in following up on your sales leads
  • Nurture relations and enjoy developing them
  • Are triggered by the opportunity to map and adapt our sales strategy
  • Feel in your natural habitat at networking events and in presentation rooms
  • Have a strong sense of accountability and like to be empowered
  • Like to work independently, but also value the input of others
  • Can cope with the stress of deadlines and taking decisions in unexpected situations
  • Are agile and enjoy adapting to an ever changing environment

Cigna can offer you…

  • A challenging job in an international and diverse context
  • Trust to fill in this position in your personal way and to the best of your abilities
  • A dynamic team and sounding board, a director who will mentor and coach you
  • A challenging job in an international and growing enterprise
  • Market-related salary conditions
  • A dynamic, young and entrepreneurial company culture that values and stimulates initiative, thrive on success and truly understands the concept of the lifetime value of a client

Technical Customer Support Analyst

About the job

  • Cigna, a leading global health insurer, is experiencing an exciting period. We are looking to recruit an experienced IT Service Analyst in Nairobi. The successful candidate will be a member of the Technology, Engineering, and Operations group.
  • Reporting to the Service Desk Team leader, you will provide operational support and account administration to the Service Desk team
  • The successful candidate will be a high-performing individual who is methodical, inquisitive, and passionate about technology and service.
  • You will work about 66% from the Cigna office and 34% from home.

Main duties and responsibilities

  • Provide technical support to onsite and remote users.
  • Install, configure and support (IMAC) end-user devices.
  • Manage/monitor IT Service Desk Incidents and Service Request via the call management system.
  • Manage User system access for various applications.
  • Identify ways to improve the quality of the service provided and/or the efficiency of the processes within the team.
  • Ensure all incidents are managed following targets set out in SLA.
  • Escalate any issues/ outages to the IT End User Services Team leader.
  • Prioritising and allocating all requests within IT Support teams.
  • Working every 3 weeks on Saturday from 8 AM until 1 PM (from home).
  • Working every 7 weeks (Mon-Fri) from 4 PM until midnight (from home).

Required Skills

  • Two years of experience within an IT support team
  • Incident management skills
  • Experience with a call management system
  • Experience with Microsoft Office
  • Windows 10 support and build experience. ( both OS and pc hardware)
  • Active Directory
  • Citrix Support
  • SCCM
  • Exchange account maintenance
  • Networking & patching

Desirable Skills

  • ITIL Foundation certified.
  • Microsoft certification.
  • Experience with Service Now.
  • Avaya Telephony
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About You

  • Communicate clearly and effectively.
  • Excellent communication skills and be able to correspond efficiently and effectively. This includes both verbal and written formats.
  • A positive ‘can-do’ attitude with a strong commitment to customer support.

Method of Application

Use the link(s) below to apply on company website.

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