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Area Sales Manager - Nyeri
Company Description
Homebiogas is the most cost-effective biogas solution for small dairy farmers in Kenya. By recycling cow manure into clean cooking energy and rich bio-fertilizer, farmers can cut costs on charcoal and chemical fertilizer, saving money every day. At Homebiogas, we believe that improving the lives of small dairy farmers will ultimately have a large impact on the future of Kenya. HomeBiogas is an equal-opportunity employer.
Purpose of the role
- To achieve monthly and annual sales revenue and profit targets for the full range of company products and services in the assigned territories.
- Achieve monthly and annual sales and revenue targets in the assigned area
- Develop business and increase the profitability of the company in the defined geographic area by doing effective sales strategies and implementing sales tactics.
Job Accountabilities/Key Responsibilities
- Meet monthly sales and revenue targets
- Ensure maximum exploitation of business opportunities in the assigned region
- Develop, continuously review, and update regional monthly and weekly sales plans.
- Support the field sales team with effective planning and implementation of monthly, weekly, and daily work plans.
- Identify and source potential business opportunities to overachieve the set regional targets.
- Continuously train, mentor, and monitor the sales team to achieve and sustain a high level of efficiency and productivity.
- Monitor and improve the daily activities of the sales team.
- Enhance collaboration with support departments to ensure the successful implementation of field activities.
- Ensure that the sales pipeline remains optimized for continuous region target achievement.
- Support and enhance the use of the provided sales tools and processes to optimize team performance.
- Ensure compliance to the set company procedures including EH&S Best Operating Policy.
- Continuously undertake market intelligence and submit reports with insights and recommendations.
- Servicing of company’s potential customer base and maintaining good working relations at all levels with the target clients.
- Generate and receive inquiries, develop proposals, negotiate contracts, and secure business.
- Ensure that the sales pipeline remains optimized for continuous business growth.
- Effective use of CRM system.
- Ensure customer satisfaction and maintain a customer database.
- Submit weekly and monthly management reports, sales forecasts, and competitive market reviews to Country Sales Manager
- Monitor competitors’ activities and submit competitor info on a regular basis including annual competitor review submission.
Must Have
The successful candidate must be able to demonstrate the following:
- Well-developed interpersonal and communication skills
- Oral and written English correspondence skills of a high standard
- Effective planning organizational and time management skills
- Analytical thinker and numerate
- Well-versed and knowledgeable on the local language
- Contractual and commercial experience is required
- Business development experience is required
- High level of commitment and loyalty
- Quality-oriented with attention to detail and capable of working to deadlines
- Proactive and hands-on person
- To always act as an ethical, moral, and positive agent of the company.
Qualifications
- Education- bachelor’s degree in sales and marketing, agriculture, environmental study or any other related field of study
- Skills- Sales strategies Excellent Analytical skills, ability to work with minimal supervision, high sense of confidentiality and ability to meet set deadlines.
- Experience- Minimum of 5 years working experience in a similar position in B2C in renewable energy or agriculture. Minimum 2 years which should be a Senior Sales Position and minimum 3 years leading a field sales team.
Desired Behaviors
- Change orientation – describes how an individual identifies the need for improvement and change.
- Drive for results – a deep-seated inner desire to compete against standards of excellence and achieve “step changes” in business results.
- Compelling Communication – recognizing that clear communication is the key to understanding.
- Leading others – the ability to create a compelling vision of the future and to provide inspiration, clarity and direction.
- Customer Insight – the ability to understand the markets that customers operate in, to use this to identify underlying needs, and then to apply this in a way that gives Homebiogas a competitive advantage.
Deadline: 18th of July 2023
Area Sales Manager - Kiambu
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Company Description
HomeBiogas is the most cost-effective biogas solution for small dairy farmers in Kenya. By recycling cow manure into clean cooking energy and rich bio-fertilizer, farmers can cut costs on charcoal and chemical fertilizer, saving money every day. At Homebiogas, we believe that improving the lives of small dairy farmers will ultimately have a large impact on the future of Kenya. HomeBiogas is an equal-opportunity employer.
Purpose of the role
- To achieve monthly and annual sales revenue and profit targets for the full range of company products and services in the assigned territories.
- Achieve monthly and annual sales and revenue targets in the assigned area
- Develop business and increase the profitability of the company in the defined geographic areas by doing effective sales strategies and implementing sales tactics.
Job Accountabilities/Key Responsibilities
- Meet monthly sales and revenue targets
- Ensure maximum exploitation of business opportunities in the assigned region
- Develop, continuously review, and update regional monthly and weekly sales plans.
- Support the field sales team with effective planning and implementation of monthly, weekly, and daily work plans.
- Identify and source potential business opportunities to overachieve the set regional targets.
- Continuously train, mentor, and monitor the sales team to achieve and sustain high level of efficiency and productivity.
- Monitor and improve the daily activities of the sales team.
- Enhance collaboration with support departments to ensure the successful implementation of field activities.
- Ensure that the sales pipeline remains optimized for continuous region target achievement.
- Support and enhance the use of the provided sales tools and processes to optimize team performance.
- Ensure compliance to the set company procedures including EH&S Best Operating Policy.
- Continuously undertake market intelligence and submit reports with insights and recommendations.
- Servicing of company’s potential customer base and maintaining good working relations at all levels with the target clients.
- Generate and receive inquiries, develop proposals, negotiate contracts, and secure business.
- Ensure that the sales pipeline remains optimized for continuous business growth.
- Effective use of CRM system.
- Ensure customer satisfaction and maintain a customer database.
- Submit weekly and monthly management reports, sales forecasts and competitive market reviews to Country Sales Manager
- Monitor competitors’ activities and submit competitor info on a regular basis including annual competitor review submission.
Must Have
he successful candidate must be able to demonstrate the following:
- Well-developed interpersonal and communication skills
- Oral and written English correspondence skills of a high standard
- Effective planning organizational and time management skills
- Analytical thinker and numerate
- Well-versed and knowledgeable in the local language
- Contractual and commercial experience is required
- Business development experience is required
- High level of commitment and loyalty
- Quality-oriented with attention to detail and capable of working to deadlines
- Proactive and hands-on person
- To always act as an ethical, moral, and positive agent of the company.
Qualifications
- Education- bachelor’s degree in sales and marketing, agriculture, environmental study, or any other related field of study
- Skills- Sales strategies Excellent Analytical skills, ability to work with minimal supervision, high sense of confidentiality, and the ability to meet set deadlines.
- Experience- Minimum of 5 years working experience in a similar position in B2C in renewable energy or agriculture. Minimum 2 years which should be a Senior Sales Position and minimum 3 years leading a field sales team.
Desired Behaviors
- Change orientation – describes how an individual identifies the need for improvement and change.
- Drive for results – a deep-seated inner desire to compete against standards of excellence and achieve “step changes” in business results.
- Compelling Communication – recognizing that clear communication is the key to understanding.
- Leading others – the ability to create a compelling vision of the future and to provide inspiration, clarity, and direction.
- Customer Insight – the ability to understand the markets that customers operate in, to use this to identify underlying needs, and then to apply this in a way that gives Homebiogas a competitive advantage.
Key Role Interactions
- Partners, Potential customers, and prospects, Country Sales Manager, National Sales team, Regional Marketing Team,
Deadline: 18th of July 2023
Customer Success Representative
About the role
We are currently looking for a customer-centric, energetic, and highly motivated individual to join our Customer Success Team. The Customer Success Representative (CSMR) is responsible for cultivating and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, leading to growth opportunities. The CSR works closely with our customers alongside Sales, Technical, credit, and Finance teams to ensure our services are delivered successfully.
Responsibilities
- Build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
- Provide proactive strategy with their assigned customer accounts
- Work with customers to ensure they are leveraging effectively and finding value in our services
- Become an expert and educate customers on the use and benefits of our products
- Work closely with Sales and technical teams to ensure an exceptional customer experience and take care of any customer issues
- Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development
- Efficiently manage time to focus on essential activities to ensure customer satisfaction, account renewal, and account growth
- Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
- Maintain a revenue base by managing account retention and renewal
- Drive upgrade revenue through increased product adoption and increased usage
Must Have:
- Bachelor’s degree in communication, Business Management related fields, and 1-3 years of experience in a customer-facing role, such as Customer Success, Customer Support, or Account Management
- Possess strong phone, written, and verbal communication skills with excellent presentation skills
- Confident, high energy, self-motivated, and a true team player
- Demonstrated ability and desire to work and excel in a fast-paced environment
- Excellent multitasking and project management skills
- Ability to understand and articulate feedback from and to customers
- Must possess a proven understanding of CRM’s and prior experience in data analysis is preferred
Deadline: 17th of July 2023.
HOW TO APPLY
If you meet the above qualifications, please send your resume to recruitment@homebiogas.comwith the job title and region as the subject of your email .
Only shortlisted candidates will be contacted.