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Senior Manager, Enterprise Development 

JOB DESCRIPTION

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

Program Development and Implementation: 

• Design, develop, plan, and manage the Program and all related projects and activities in line with the Program workplans and KCBF 2jiajiri strategy within the KCB Group subsidiaries in line with KCBF’s strategy and policies including safeguarding and data protection.

External Relations: 

• Identify and manage relationships with Program stakeholders including TVETS, universities, donor agencies, implementing partners, governments, internship providers, amongst others. 
• Collaborate with the partnerships, communications, strategy and integrated marketing teams to develop effective Program branding and visibility strategies locally and globally.
• In close collaboration with peers, support advocacy initiatives to raise awareness about employment and enterprise issues and advocate for policy changes and programmatic interventions.

Advocacy

• Build and maintain relationships with government agencies, policymakers, community organizations, and other stakeholders to advance employment and enterprise agendas.
• Represent the organization at meetings, conferences, and events related to enterprise, employment and workforce development.
• Collaborate with partner organizations and coalitions to amplify advocacy efforts and maximize impact.
• Monitor legislative and policy developments related to enterprise and employment and provide analysis and recommendations to inform advocacy strategies.
• Develop advocacy materials, including policy briefs, fact sheets, and presentations, to support advocacy campaigns and outreach efforts.
• Stay informed about best practices and emerging trends in employment and enterprise advocacy and incorporate learnings into programmatic efforts.

Budgeting and Financial Management: 

• Be responsible for overall budgeting and budget management for the Program. 
• In close collaboration with peers, carry out proactive fundraising to ensure that the Program is adequately resource.

Reporting and Evaluation: 

• Be responsible for effective data management for the Programme 
• Prepare regular and adhoc reports on the Program performance, impact and outcomes. 
• Prepare regular reports on program performance, impact and outcomes for internal and external stakeholders including success stories and lessons learnt 
• Engage with the Foundation CSI Manager and Bank’s business functions to map out shared-value opportunities and returns accruing from the Program

People Management

• Provide leadership to the team of staff working on the Programme including their talent development and performance management.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education Bachelors Degree Any business-related field RQ
• Professional Qualifications Project Management/Enterprise Development RQ  
• Masters Degree Business Administration/Project Management AA  

Experience

Total minimum No of years experience required

• 6 Years

Detail Minimum No of Years Need Type[1]

• Small business development  6 ES
• Financial services 3 ES
• Business & development 5 DE
• Lending product design 3 DE
• Relationship management 5 ES
• Fundraising/resource mobilisation 3 ES
• Programme/project management 4 ES
• Community mobilisation & stakeholder engagement 4 ES
• Stakeholder management 4 ES
• People management 3 ES
• Donor partnerships management 2 ES

Senior Programme Manager – Education

KEY RESPONSIBILITIES: 

Program Development and Implementation: 

• Design, develop, plan, and manage the Program and all related projects and activities in line with the Program workplans and KCBF Education Program strategy within the KCB Group subsidiaries in line with KCBF’s strategy and policies including safeguarding and data protection.
• Oversight the high school scholarships cluster ecosystem with all its related processes and activities from recruitment, onboarding to full support during the student life in the school.
• Oversight the administration of the apprenticeship cluster in collaboration with the Bank’s Human Resource Function.
• Oversight the effective administration of the University scholarship cluster of the Programme. 
• Coordinate the mentorship interventions within the Programme across the three clusters. Collaborate with the enterprise development teams to execute transition of identified high school graduates into KCBF’s enterprise development programs

External Relations: 

• Identify and manage relationships with Programme stakeholders including schools, universities, donor agencies, implementing partners, governments, internship providers, amongst others. 
• Collaborate with the partnerships, communications, strategy and integrated marketing teams to develop effective Programme branding and visibility strategies locally and globally.

Advocacy

• Build and maintain relationships with government agencies, policymakers, community organizations, and other stakeholders to advance the KCBF education agenda.
• Represent the organization at meetings, conferences, and events related to education.
• Collaborate with partner organizations and coalitions to amplify advocacy efforts and maximize impact.
• Monitor legislative and policy developments related to education and provide analysis and recommendations to inform advocacy strategies.
• Develop advocacy materials, including policy briefs, fact sheets, and presentations, to support advocacy campaigns and outreach efforts.
• Stay informed about best practices and emerging trends in education advocacy and incorporate learnings into programmatic efforts.

Budgeting and Financial Management: 

• Be responsible for overall budgeting and budget management for the Program. 
• In close collaboration with peers, carry out proactive fundraising to ensure that the Program is adequately resourced. 

Reporting and Evaluation: 

• Be responsible for effective data management for the Programme 
• Prepare regular and adhoc reports on the Program performance, impact and outcomes. 
• Prepare regular reports on program performance, impact and outcomes for internal and external stakeholders including success stories and lessons learnt 
• Engage with the Bank’s business functions to map out shared-value opportunities and returns accruing from the Programme.

People Management

• Provide leadership to the team of staff working on the Programme including their talent development and performance management.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education Bachelors Degree Education/Community Development/Strategic Management/Related FieldRQ
• Professional Qualifications Project ManagementAA 
• Masters DegreeBusiness Administration/Project ManagementAA 

Experience

Total minimum No of years’ experience Required

• 6 years

DetailMinimum No of YearsNeed Type[5]

• Education programme / scholarship management 6ES
• Community mobilisation & stakeholder engagement 5ES
• Working with education stakeholders in Public & Private sectors 5ES
• Programme design and dev. 4ES
• Relationship management 4ES
• Budget & financial management 3ES
• People management 3ES
• Youth/children mentorship 3ES
• Resource mobilisation & donor management 3ES

Senior Manager, Monitoring, Evaluation & Learning

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

Design and Develop Monitoring and Evaluation Systems:

• Lead the design and implementation of the project monitoring and evaluation framework as well as the implementation and management of the Foundation’s management information system.
• Ensure the establishment of clear indicators, targets, and data collection methodologies aligned with project objectives and donor requirements.
• Develop tools, templates, and guidelines for data collection, analysis, and reporting.
• Collaborate with Project team and partners to identify their M&E related needs and allocate resources accordingly. 

Implement Monitoring and Evaluation Activities:

• Oversee the implementation of M&E plans, including data collection, analysis,and reporting processes.
• Coordinate with program teams to ensure timely and accurate data collection and reporting.
• Oversee regular monitoring and evaluation to support implementation of systems.

Data Analysis and Reporting:

• Lead regular and ad-hoc reporting on the performance and impact of KCBF Programs
• Analyse quantitative and qualitative data to assess program effectiveness, identify trends, and generate insights.
• Prepare comprehensive M&E reports for internal and external stakeholders, including donors, government agencies, and partners.
• Communicate findings and recommendations to inform decision-making and program adaptation.

Quality Assurance: 

• Provide guidance and mechanisms to ensure quality assurance is maintained at all levels of programmatic work and particularly at results level.
• Lead the development of transparent high quality accountability mechanisms, including beneficiary feedback and response mechanisms, and ensure they are regularly monitored and evaluated.
• Work with peers and other program leads to promote the use of information and evidence for strategic decision-making.
• Ensure quality, consistency and adherence to standards and best practices for M&E across the project, including the data quality use.

Capacity Building and Training:

• Lead the capacity building of program staff on M&E concepts, tools, and methodologies.
• Foster a culture of learning and evidence-based decision-making within the organization.
• Develop learning programs for continuous quality improvement and impact evaluation.

Leadership:

• Provide leadership for M&E team including project M&E staff and support, train, and mentor the ream to effectively M&E functions. 
• Establish team goals and objectives by setting clear goals and objectives for the M&E team that is aligned with organizational priorities and programmatic needs.
• Provide ongoing leadership, guidance, and support to the M&E, fostering a collaborative and high-performing work environment.
• Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for professional development and growth for team members.
• Facilitate collaboration and communication between the M&E team, risk and control, finance, program teams and other stakeholders to ensure alignment and synergy in M&E practices. 
• Ensure compliance with data governance policies, standards, and regulations, and promote a culture of data ethics and integrity within the organization.
• Lead efforts to continuously review and improve data quality assurance processes, tools, and methodologies to enhance efficiency and effectiveness.
• Engage with internal and external stakeholders to understand their M&E needs, address concerns, and promote a shared understanding of data quality assurance principles and practices.

Knowledge Management:

• Lead Knowledge Management across programs in the Foundation.
• Oversee special studies that inform project performance and management including documentation.
• Facilitate the use of project data with partners, staff, and other stakeholders to inform decision-making and to identify lessons learned and promising practices Manage a centralized repository of program data, reports, and best practices.
• Facilitate knowledge sharing and learning events to promote organizational learning and continuous improvement.

Stakeholder Engagement:

• Collaborate with program managers, donors, government counterparts, and other stakeholders to ensure alignment of M&E activities with program goals and objectives.
• Represent the organization in M&E-related forums, workshops, and conferences.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelor’s Degree    Statistics/ Public health/ Social Sciences/ Community Development/ Education/ Related Field     RQ
• Professional Qualifications    Member of a Relevant Professional Body/Relevant Professional Qualification    AA     
• Masters Degree    Statistics/ Public health/ Social Sciences/ Community Development/ Education/ Related Field    AA     

Experience

Total Minimum No of Years Experience Required

• 6 years

Detail    Minimum No of Years    Need Type[2]

• Programme Monitoring, Evaluation & Learning    6    ES
• Programme/project design    6    ES
• Grant management    5    ES
• Benefits realisation framework management    3    DE
• Donor management & reporting    5    ES
• M&E Management Information    5    ES
• Data management & analysis    5    ES
• Stakeholder & relationship management    7    ES
• People Management    5    ES

Business Manager, Regional Businesses

KEY RESPONSIBILITIES:

• Manage the reporting cycles for the GRBD, including but not limited to monthly GMC reports, EXCO papers and Board packs while ensuring adherence to reporting requirements, quality and timelines.
• Manage GRBD, agenda, prioritizing pressing matters that require direct attention and addressing any challenges or issues that can be resolved without further escalation, serving as a gatekeeper to the GRBD, releasing his time to key and critical matters and relevant stakeholder engagements.
• In liaison with the Regional Business Leadership ensure the provision, management and maintenance of comprehensive business performance and status reporting with robust key performance / risk indicators and tracking thereof.
• Provide a swift and efficient end to end solutions to customer’s complaints that have been escalated to the GRBD, ensuring efficient resolution and promoting customer service excellence and driving the client centricity agenda across the Regional Businesses.
• Manage and drive key projects and initiatives critical to GRBD, collaboratively across the regional businesses, ensuring these are executed as per plan and create the expected impact. 
• Provide support in the preparation of key events and forums attended by the GRBD by preparing all the key points that are to be addressed and compiling the required reports, ensuring alignment with key strategic imperatives and driving the right agenda in each event or forum.
• Manage a strong network of people that are key for the GRBD and the Regional Businesses, through the sound understanding of the Group and external context where the Group operates, in order to ensure that for any new initiative, challenge or opportunity the right people are identified and connected.
• Act as a sound advisor and consultant to the GRBD through the sound understanding of the Regional Businesses context and strategy, unpacking key challenges and/or opportunities, options and choices and potential implications. 
• Participate in key meetings related to strategic initiatives, in order to keep updated on any relevant developments or risks, providing continuous feedback to the GRBD, highlighting any areas that require his/her direct intervention.
• In liaison with the Regional Businesses Leadership ensure a robust monitoring, controls, business continuity, governance and risk management environment for the KCB Group Regional Businesses.
• Support GRBD in any relevant matters, in order to drive the function’s agenda and achieve strategic objectives for the organization.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education: Bachelor’s degree in relevant area    RQ
• Postgraduate qualifications/Professional Certifications: Business Analysis/Project Management/Monitoring and Evaluation/Strategic Management    AA         

Experience

Total Minimum No of Years Experience Required

• 8 years

Detail    Minimum No of Years    Need Type[1]

• Business Performance Analysis    8    ES
• Stakeholder Management     5    ES
• Data Management     4    ES
• Report Writing    4    ES
• Strategic Planning    3    RQ
• Team Management    3    RQ
• People Management    5    ES
  

Software Quality Assurance Engineer

KEY RESPONSIBILITIES

• Test strategy formulation which includes decomposing the business and technical requirements into test scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other testing preparation activities.
• Lead formal reviews of test plans, designs, and requirements documents with cross-functional teams.
• Accurately predict the amount of effort required for projects QA activities and tasks. Develops plans and schedules based on these predictions.
• Implement Test Automation leveraging test automation frameworks.
• Executes and reports on planned tests, report and manage defects, regress software fixes for new and existing products, assist development with replicating and debugging problems and develop new test automation solutions as needed.
• Coach and mentor QA Analysts in modern approaches for execution of testing efforts
• Architect, implement and manage automated suites of black-box and white-box test scripts.
• Research, Develop and/or Recommend tools to assist QA Analysts in test planning, execution, and reporting.
• Utilize tools such as code coverage tools to assess the coverage of test suites and make recommendations for additional test cases.
• Lead monitoring of test execution across multiple code branches and multiple platforms and performing code reviews.
• Management and maintenance of Test Environments.

Academic & Professional

Education

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology or a related field of study    RQ

Professional Qualifications    

• ISTQB / ISTQB Agile Tester Certification / Certified Test Engineer (CSTE) / Certified Software Quality Analyst (CSQA) / Certified Associate in Software Testing (CAST) / CMSQ  (Certified Manager of Software Quality)    RQ     
• Project Management    PRINCE II (Practitioner) / AgilePM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum Master (CSM)    AA     
• Masters Degree    Computer Science, Computer Engineering, Information Technology or a related field of study or Business Administration or Project Management    AA

Experience

Total Minimum No of Years’ Experience Required    

• 5 years 

Detail    Minimum No of Years    Need Type[5]

• Software Quality Assurance     3    RQ
• Software Test Automation    2    RQ
• IT Projects     4     ES
• Emerging Technologies (e.g. Mobile, Internet Banking, Cloud, Microservices etc)     2     DE
• Software Applications & Support     2    DE
• Software Development    2    DE

Head of Marketing- Business & Non-Business Functions

KEY RESPONSIBILITIES

• A visionary, provide leadership, strategic direction and management within the Marketing Department supporting Business and Non-Business Units and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.
• Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strategy development and implementation of campaigns for key customer value propositions supporting groupwide execution in order to build a truly regional powerhouse brand.
• Lead the development of annual Marketing and Communication plans to support all Business Units to drive growth and usage and engage cross functional teams in the development & implementation of the plans. While doing so, work with Business Units across the Group in design and development of innovative products and services that are responsive to market needs, as well as refining existing products in response to market and customer dynamics.
• Support the Business units to achieve the Group banking value targets (assets & liabilities) annually by providing adequate brand support to the various business products and services. 
• Work collaboratively with the team and other Business and Non-Business Functions to design effective and efficient strategies and initiatives for product and service and the execution of the same in line with the overall corporate brand purpose and values across the KCB Group.
• Effective management of the budget allocated adherence to policies and process and Service Level Agreements with all key stakeholders.
• To work with the Insights lead, Data Analysts supporting Business units and the Group Strategy team to ensure effective integration of consumer / customer / market insights and intelligence within the plans supporting our products and services. 
• Curiously monitor market dynamics on banking and financial services products and services across the Group, including competitor analysis on product introduction, promotional activities and tariffs on all product/service categories to enhance effective benchmarking, planning and competitive alignment of the Bank’s products and services.
• Ensure internal brand alignment in support staff campaigns or engagement platforms in a bid to truly position KCB as an Employer of Choice.
• Work with the team to build capacity and inspire and guide the team to become a truly world class marketing team through on-going mentorship and coaching while ensuring continuous and ongoing talent development and capacity building.  

REQUIREMENTS

ACADEMIC AND PROFESSIONAL QUALIFICATIONS

• Bachelor’s Degree -Bachelor of Commerce – Marketing, Business Management or any other related field
•  Professional Qualifications    CIM or any other marketing qualification
• Master’s degree in business administration or any related field is an added advantage.

JOB EXPERIENCE

Total Minimum of 10 Years’ Experience Required in the areas below,

• Marketing/Brand Management 
• Marketing campaigns   
• Leading Teams   
• Stakeholder engagement   
• Relationship management  
• Product development    
• Digital marketing   
• Market research and analytics  
• Marketing agency management 
• Communications  
• Budget management 
• FMCG Experience

Method of Application

Use the link(s) below to apply on company website.

• Senior Manager, Enterprise Development
• Senior Programme Manager – Education
• Senior Manager, Monitoring, Evaluation & Learning
• Business Manager, Regional Businesses
• Software Quality Assurance Engineer
• Head of Marketing- Business & Non-Business Functions