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Corporate Finance Analyst
About the Role
Reporting to the Corporate Finance Manager, the Corporate Finance Analyst will be responsible for carrying out key analytical and process improvement tasks for the company. He or she will ensure timely preparation of investor reports, keep our investor data room up to date with analytical reports and conduct business analysis for the group companies.
Duties and Responsibilities
- Maintain and regularly update a data room to share with investors containing relevant reports, including financial and portfolio reports.
- Prepare ad hoc reports for different investors as requested.
- Coordinate meetings with new (and existing) investors.
- Perform internal financial analysis periodically to help identify opportunities to optimize revenues and streamline operational costs.
- Conduct ad hoc financial modeling on new projects, products and business initiatives to support decision making.
- Support the annual budgeting process, including quarterly reforecasts.
- Preparation of budget vs actuals analysis (BVA) on a monthly basis.
- Assist in the coordination of strategic activities within the organization, including project management and support, compiling and storing information, and reporting.
- Support our business data analytics by creating new data sets, synthesizing information from multiple data sources, and identifying new data points, relevant in business planning, to start tracking.
- Collect, monitor, evaluate and report on findings from different aspects of our business in order to propose and implement improvement projects for cost optimisation and business efficiency.
- Seek opportunities to drive innovation and process improvement within the reporting spectrum.
- Develop and maintain effective relationships with relevant internal and external stakeholders and cross functional teams at all levels of the company.
Required Qualifications
- Bachelor’s Degree in a Business-related course from a recognized university.
- A CPA(K) or its equivalent.
- Minimum 4 years’ experience in finance with at least 2 years in a similar role.
- Advanced Excel knowledge a must.
- Proven financial analysis experience, in particular proficiency in financial modelling.
- Proven ability to deliver high quality & accurate reports within demanding timelines.
- The ability to analyse, model and interpret data, both financial and operational.
- Be an excellent team player / collaborator with excellent communication skills.
- Have demonstrated the ability to act decisively and resolve problems.
If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role, please submit your application quoting in the subject line the Job Title “Corporate Finance Analyst” and attach a detailed CV with the correct e-mail address and telephone contacts. All written applications and CVs should be submitted to careers@lipalater.com.
Call Center Agent (Vendors)
- Act as the gatekeeper of the Company, you will be our vendor’s first point of contact, responsible for delivering a best-in-class support experience, handling merchant’s queries, providing appropriate solutions and alternatives within reasonable time limits to ensure merchant activation and retention.
Key Duties and Responsibilities:
Sales enablement
- Build relationships with vendors trading all our platforms, offer support to ensure growth in sales.
Vendor Relationship Management
- Answer inbound calls, generate outbound calls to attend to vendors’ questions and concerns to offer support and ensure a resolution is reached.
Merchant Onboarding and Training
- Attract vendors by promoting the product and the company positively, answering questions, and addressing concerns as they arise.
- VXP i.e feedback and survey handling
- Stay proactive in monitoring vendor relationships through conducting regular surveys and taking feedback logs for future reference.
New Product Dissemination
- Introduce new and ongoing vendors to new products the company is launching, address their concerns and make sales.
Escalation Coordination
- Follow the escalation procedures in place to address high-priority or complex vendor issues. Ensure vendors have a path for escalating issues when they feel their concerns are not being adequately addressed.
Campaign Onboarding
- Support the Partner Success Team in onboarding vendors for campaigns,negotiating for discounts and getting exclusive offers.
Vendor retention
- Follow up on churned vendors and ensure they are reactivated while also monitoring retention.
Vendor Feedback
- Share relevant data and performance metrics with vendors to help them understand their performance and be transparent about companies’ policies, procedures, and expectations.
- Any other duties assigned by your supervisor.
Qualifications
- Diploma/Bachelor’s Degree or 2 years relevant experience.
- Effective communication and interpersonal skills.
- Proven relevant experience in a call center doing sales or supporting vendors in E-commerce or fintech is preferred.
- B2B experience is preferred
- Ability to prioritize tasks with competing deadlines.
- Ability to manage multiple merchants and projects simultaneously.
- Flexibility to adapt to changing environments and priorities.
How To Apply
If you believe you can clearly demonstrate your abilities to meet the relevant criteria for the role, please submit your application quoting in the subject line the Job Title “Call Center Agent (Vendors)” and attach a detailed CV with the correct e-mail address and telephone contacts. All written applications and CVs should be submitted to careers@lipalater.com.