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Director of Communications and Fundraising

Rationale/Objective for Position

The Director of Communications and Fundraising is responsible for leading a multidisciplinary team to develop impactful communications and fundraising strategies that support the populations we exist to serve and raise the awareness, trust and influence of MSF.

As well as overseeing home society communications activities, this role includes overseeing and  directly contributing to significant support to the organisation’s social mission by strengthening efforts to communicate and bear witness from MSF’s medical humanitarian programs in Eastern Africa. 

Tasks & Responsibilities

Strategic Responsibilities

• Leads the development, management and implementation of MSF Eastern Africa´s communication and fundraising strategies, in line with the section’s strategic and annual plans, ensuring solid support is provided to MSF´s global social mission.
• Ensures awareness, engagement and income generation with key target audiences is raised in line with expectations, supporting the growth of MSF’s human, financial and civil base, as well as MSF’s capacity for influence and mobilization.
• Takes overall responsibility for regular reviews and refinements to the department’s strategy, and for defining and reporting on Key Performance Indicators (KPIs).

Technical and Operational Responsibilities

Home Society Communications

• Has overall responsibility for the section’s branding guidelines and visual identity.
• Provides communications support for brand and reputational management issues and crises, taking the lead on providing guidance on public messaging around sensitive issues to MSF EA, and to the region as needed. 
• Has sign off for all major communications initiatives for the section, and for defining the section´s editorial line on specific topics.
• Anticipates how MSF EA´s public communication, especially on politically sensitive issues, may impact the organisation’s public image.
• Oversees regular reflections on MSF’s public positioning from the region, in collaboration with senior colleagues across the organisation.

Operational support

• Follows regional contexts and provides strategic advice and support for communication matters to the section and to operational and communications staff covering the region as needed.
• Oversees a solid package of support to strengthen the impact and quality of operational communications in Eastern Africa, contributing directly to emergency and crisis response as needed.
• Takes overall responsibility for the coherence and alignment between the communication and fundraising functions and initiatives of MSF EA and those from other MSF communicators in Kenya and East Africa. 
• Oversees the development and implementation of framework agreements to strengthen collaboration processes with internal stakeholders as needed.

Fundraising

• Oversees the work of the fundraising team to ensures engagement and income generation with key target audiences is raised in line with expectations.
• Provides support for external networking for fundraising as needed.

Collaboration and Engagement

• Represents MSF EA on global internal communications and fundraising platforms, actively engaging, and coordinating closely with heads of both specialisms on the African continent.
• Establishes and maintains external relationships with relevant stakeholders, including international and national media, and humanitarian communications and fundraising leaders in Eastern Africa.

Crosscutting Departmental Responsibilities

• Takes the lead in the department’s accountability, overseeing the analysis and reporting of communications and fundraising activities, reporting to the MSF EA General Director, Management Team, and Board and wider movement on a regular basis.
• Takes the lead in major initiatives to track progress, such as perception studies.
• Ensures that all communications and fundraising material reflects and aligns with MSF principles, ethical guidelines, and unique identity, following all appropriate validation procedures.
• Responsible for the development, implementation and control of the department´s budget.
• Oversees relationships with departmental vendors and external service providers as needed, delegating responsibility as required.
• Leads, mentors and coaches staff in the department and region as needed.
• Plans, directs, supervises, and coordinates work activities of the staff in the department.

Other Responsibilities

• As part of the MSF EA MT, helps to define the general direction and overall strategy of the section, ensuring that the communications department´s perspective and input are adequately reflected in the discussions and decisions of the MT and of other departments.
• Contributes to and at times takes the lead in additional dossiers and strategic projects as necessary, including to internal communications, and supports the work of other departments.
• When delegated by the General Director, on a case-by-case basis, act as a media spokesperson on international and institutional topics.

Qualifications

Education

• A bachelor’s degree in a relevant discipline, or an equivalent qualification from a recognised institution.
• A good knowledge of world affairs, with knowledge of the Eastern African context an advantage.
• Knowledge and understanding of the latest trends and developments in communications and media.
• Interest in humanitarian work with direct experience an advantage.
• Fluency in spoken and written English is required.

Experience

• At least ten (10) years’ experience in communications and a solid understanding of developments within the communications field, with at least (five) years’ experience in senior leadership.
• Proven experience developing communications strategies and leading a team of communications professionals to implement them.
• Demonstrable experience managing budgets.
• International experience is an added advantage.

Competencies

Technical Competencies

• Excellent writing and editing skills in English and Swahili an advantage.
• Proven leadership skills and management skills including the ability to empower, inspire and develop staff.
• Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
• Strong technical skills and knowledge of IT management.

Behavioral/General Competencies

• Proven leadership skills.
• Strong interpersonal skills and ability to negotiate.
• Strong organisational skills with experience managing multiple and conflicting priorities. 
• Commitment to MSF’s principles.

Clinical Officer

Objective of the Position:

Organizing and ensuring medical consultations to the target population providing treatment to patients within the scope of his/her medical competencies and referring them when appropriate, according to MSF protocols, procedures and the universal hygiene standards in order to guarantee quality and efficiency of the service provided.

Tasks & Responsibilities:

She/he will perform the following main tasks, among others:

• Ensuring the implementation and standardization of MSF clinical policies, tools, and hygiene protocols in order to minimize clinical risks and to guarantee the quality of patient care management. Promoting and maintaining confidentiality regarding all patient cases and records.
• Implementing diagnosis, prescription and prevention procedures that fall under the scope of his/her competencies applying medical knowledge, asking appropriate questions to patients and following protocols in force as well as using laboratory services when necessary, in order to ensure a correct implementation of the medical treatments and to refer patients when appropriate.
• Participating in the planning and supervision, in close coordination with other supervisors, the HR processes (sizing, staff shifts, recruitment, training, evaluation, development and communication) of the team in order to ensure both the sizing and the amount of knowledge required, improve people triage capabilities, their motivation and commitment and their active participation in teaching the targeted population on therapeutic and preventive protocols.
• Ensuring that all staff using medical devices are qualified and trained. Ensuring cleaning and minor maintenance tasks are performed according to the protocols. Reporting any malfunction to the project biomedical service.list item
• In cases of emergency, carrying out first aid care and treatment according to protocols in order to reduce mortality rates
• Recording in the individual patient’s card and registration books, all performed medical activities (drugs prescribed, lab results, vaccination status, epidemiological activity, doses, etc.) keeping data traceability in order to ensure patients treatment continuity.
• Participating in data collection and reporting when required
• Knowing and implementing Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, providing them information regarding their health state and responding to their questions.
• Knowing and promoting the proper application of Post Exposure Prophylaxis (PEP) Kit and Sexually Gender Based Violence (SGBV) protocol.
• Induction of clinical team hired locally on MSF medical procedures/ protocols
• In collaboration with the NAM, support all E-prep related activities.
• Lead/perform daily ward rounds/follow-up to monitor patient’s condition in IPD set up and Capacity building of clinical team when called upon. In an Outreach/MC set up, lead/perform/supervise medical consultation and responsible for Capacity building of clinical team.

Qualifications & Requirements:

Education:

• Essential clinical officer diploma / Further specialisation in related topics is desirable (nutrition, Infectious diseases, vaccination)

Experience:

• Desirable previous clinical supervision experience of at least one year,
• 2 years relevant experience working in humanitarian organization in emergency response/intervention
• MSF experience is an added advantage (previous experience in emergency interventions as Clinician and/or in Management role)

Skills/ Competences:

• Results and Quality Orientation L2/ Teamwork and Cooperation L2 / Behavioural Flexibility L2/ Commitment to MSF Principles L2 / Stress Management L3

Knowledge:

• Computer literate

Language:

• Proficiency in written and oral English & Kiswahili.

Applicants MUST be Kenyan nationals and have the necessary statutory documents (ID, NSSF, NHIF and KRA PIN certificate). Candidates meeting the above qualifications are requested to ONLY submit a motivation letter and an updated curriculum vitae as a single file (in pdf-format), mentioning on the subject email line “CLINICAL OFFICER”, to:

The HR Coordinator

Médecins Sans Frontières Belgium (Kenya)

Method of Application

Use the link(s) below to apply on company website.

• Director of Communications and Fundraising

Use the emails(s) below to apply

• Clinical Officer – Apply Here