Latest Job Openings at Safaricom Kenya

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Engineer – Fiber To The Home & Business Plan & Design 

Job Description

Reporting to the Manager – Fiber To The Home & Business Planning & Design, the position holder will be responsible for planning, design, FTTH and FTTB Network Infrastructure and Rollout, budgeting, database management, and preparation of project POC/RFQ documents and evaluation.

Key Responsibilities

• Delivery of timely and quality Transmission Solutions on Fiber and GPON technology, plans to be done as per the project schedule with the correct dimensioning of capacity thresholds, availability and reliability. 
• Delivery of resilient FTTH/B Transmission Solutions and plans to meet current, medium and long-term requirements 
• Compilation of Topology maps, schematics, Google earth routes, building entry points & floor plans in GIS formats. 
• Overall Infrastructure resources utilization such as Fibre Materials, Spares, Bandwidths, Fibre Cores, Ducts to be maintained within KPI targets as per standards document 
• Budget estimation and project prioritization to meet Business needs and CAPEX budget justifications. 
• Review of BOQs against the designs for Fiber to the Home, to the Business and to the Node (FTTx) 
• Cost reconciliation for projects from Business Case Assumptions, Change Requests and As-built status
• All the capacity and quality KPI’s to be met in accordance with Transmission target
• Accuracy of site information on the Safaricom Fibre database 
• Timely identification and mitigation of all potential Bottlenecks to guarantee uptime and Quality. 
• Acceptable standards of Transmission parameters are adopted according to the best practices. 
• New enhanced features to be implemented as per the roadmap to continuously improve network quality. 
• Planning, Reviewing and Evaluating the network performance as per own designs 
• Creation of integration and functional acceptance tests documentation for every new Systems/Products/Services
• Learn/research on new technologies/practices in fibre space · 
• Evaluate Reliability and cost effectiveness of trials introduced in the network and their ability to keep up with emerging technologies 

Qualifications

• Degree in Electrical, Electronics, Telecommunication Engineering or related field
• 3 years’ experience with 1 year in a busy telecommunications environment – Involved in Planning and Design of reliable transmission systems /networks.
• In-depth understanding of Transmission infrastructure deployment life cycle 
• Knowledge in Transport/data communication planning design and optimization tools
• Experience translating Business and Customer requirements into technology requirements
• Experience defining test cases and acceptance criteria based on user requirements 
• Experience assessing the effectiveness of tests and testing tools

Engineer – Fixed Solutions Architecture

Description

Reporting to the Fixed Solutions Architecture Lead, the position holder will be responsible for crafting the network architecture, planning, implementation & automation of Fixed Solutions infrastructure & services including FTTX and fixed wireless access to provide a cost-efficient, scalable and resilient network that aligns with the organization’s strategic goals.

Key Responsibilities

• Planning of Optical Line Terminals (access network gateways) in consultation with fibre deployment teams to optimize coverage and minimize exposure to physical & logical faults.
• Install, configure, upgrade & commission service access nodes for FTTX services.
• Design, plan & implement broadband gateway nodes for Fixed services.
• Assist support teams with root cause analysis of persistent problems affecting residential Fixed service experience and recommend network optimizations to fix the problems.
• Design & implement automation journeys for Fixed solutions repetitive tasks and service activation, modification, and de-activation processes.
• Forecast Fixed services traffic & subscriber trends and plan for capacity, licensing, and optimizations to ensure service availability and resiliency while optimizing costs.
• Enhance Fixed solutions reporting & analytics capabilities for key network & customer service KPIs.
• Ensure up to date documentation of all projects implemented.
• Continuously evaluate and propose relevant emerging network technologies and solutions that improve customer experience or add features, services, and functionality.
• Carry out trials, proofs of concept & sourcing initiatives for Fixed services infrastructure, solutions, new technologies and services.
• Carry out regular vendor & supplier engagement on performance, existing and new solution offerings.
• Work with commercial teams and offer technical expertise on new & existing service offerings to align network design with organizational goals.
• Work with other technology teams to ensure Fixed Solutions services are well planned, maintained & optimized.

Qualifications

• Degree in Electrical, Electronics, Telecommunication Engineering, Information Technology, or related field.
• Work Experience of at least 3 years with specialized role in a busy telecommunications / Service provider environment –Involved in network planning, automation or support, implementation & commissioning.
• Knowledge of Passive Optical Network architecture, design, infrastructure, and operations.
• End to end broad knowledge of 4G, 5G and (unlicensed) microwave fixed wireless access networks.
• Experience with designing and implementing networks with good knowledge of switching and routing concepts and protocols.
• Experience installing and commissioning metro switches, Optical Line Terminals, Multi-Service Access Nodes, access routers and broadband network gateways.
• Aptitude to understand call flows, do protocol analysis, packet capture and traffic inspection.
• Familiarity with aspects of network automation (tools, APIs, scripting, Netconf) for purposes of zero touch service provisioning and deployment, data collection and reporting.
• Capability to handle effective vendor and internal stakeholder management and collaboration.

Database Administrator

Job Description

Reporting to the Database Administration Planning lead, the position holder will be responsible for Administration, Performance tuning and 3rd line support of ALL Safaricom Enterprise Database (DB) Systems. The role focuses on both open-source and proprietary databases, including PostgreSQL, GaussDB, MySQL, MongoDB, Cassandra, Redis, Microsoft SQL Server, and cloud-based database platforms.

Key Responsibilities:

• Manage the full database lifecycle, including installation, configuration, backup/recovery, updates and/or upgrades, automation, and maintenance.
• Ensure 99.99% availability maintained for all critical databases.
• Ensure tickets raised are responded to within the agreed SLA.
• Test Business Continuity (BCP) and High Availability (HA) solutions for critical systems to minimize downtime during maintenance and failures.
• Optimize database performance through tuning, query optimization, indexing, and system resource management.
• Ensure databases comply with security best practices and data integrity standards.
• Ensure regular reviews on information lifecycle management policies is conducted.
• Ensure optimal performance of all systems maintained conforming to the SLA agreements between business and Quality Assurance.
• Implement open-source databases as an alternative to existing proprietary solutions.
• Collaborate with developers, DevOps, and infrastructure teams to improve database efficiency and reliability.
• Automate database administration tasks using scripts and other automation tools.

Role Requirement and experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
• At least 4 years of hands-on experience managing large-scale database environments in both open-source and enterprise platforms. 
• Expertise in at least three RDBMS and two NoSQL DB technologies from the following: PostgreSQL, GaussDB, MySQL, Microsoft SQL Server, Cassandra, Redis and MongoDB.  
• Experience managing databases in Linux/Unix environments. 
• Experience managing Microsoft SQL Server on Windows Environments.  
• Strong understanding of database performance tuning, troubleshooting, migrations, and Information Lifecycle Management (ILM) techniques. 
• Hands-on experience with replication, clustering, sharding, and high-availability configurations. 
• Familiarity with on-premises and cloud-based database services (AWS RDS) 
• Attention to details and analytical thinking. 
• Knowledge of automation and scripting using Bash, Python, or Ansible for database administration. 
• Design and implement conceptual, logical, and physical data models based on business requirements. 
• Optimize data movement across systems while ensuring data integrity and minimal redundancy. 
• Administer, manage, and monitor databases across development, test, stage, and production environments
• Implement high-availability solutions, replication, encryption, and disaster recovery strategies for PostgreSQL databases. 
• Work extensively with PostgreSQL in AWS, ensuring scalability, security, and performance optimization. 
• Setup and administration of MySQL database for both production and test in larger or small scale. 
• Setup and administration of Microsoft SQL server databases in large scale (Version 2014, 2016, 2019, and latest).
• Setup and administration of Mongo Server database(Production and test in Small Scale). 
• Setup and administration of PostgreSQL databases in large/small scale.(Replications/Switchovers).

Preferred Skills and Certifications:

Database Certifications  

• Certifications in PostgreSQL, GaussDB, MySQL, MongoDB, Cassandra and MSSQL from recognized certification bodies.

Cloud Certification 

• AWS certified professional. 

Operating System Certification 

• Linux Professional Institute Certification
• Red Hat Certified Engineer (RHCE)

Additional Skills:

• Knowledge of big data and distributed computing technologies such as Hadoop or Spark.  
• Exposure to Kafka, RabbitMQ, or other event-driven architectures. 
• Experience working with containerized databases using Docker and Kubernetes.  
• Oracle database administration experience.  
• Hands-on experience with AWS-hosted PostgreSQL databases. 
• Knowledge of high-availability architectures, database replication, encryption, and disaster recovery solutions.  
• Proficiency in data analysis techniques, statistics, and machine learning methodologies.

Method of Application

Use the link(s) below to apply on company website.

• Engineer – Fiber To The Home & Business Plan & Design
• Engineer – Fixed Solutions Architecture
• Database Administrator