Latest Job Opportunities at I&M Bank

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Business Data Analyst – Digital Lending 

Key Responsibilities:

  • Monitor and analyze the various customer segments with and advise the business on areas of improvement.
  • Conduct market research and come up with new products.
  • Test and engineering product process flows.
  • Support the Business in enhancing the customer experience through research, surveys and doing analysis to find out the customers’ needs.
  • Facilitate the bank in minimizing the risks in the channel driven lending business.
  • Provide intermediation between the IT Support and the various customer service points.
  • Ensure proper reporting, documentation and review to determine that lending to the respective segments is within acceptable risk.
  • Ensure all staff are up to date with product knowledge, product use, and related product application and enlightened with the business changes and dynamics.
  • Prepare performance and business trends reports.
  • Conduct digital lending product Performance and trends and give insights on the industry and future direction of the industry.
  • Champion growth of digital lending products by identifying differentiated customer outreach approach.
  • Deal with customers’ queries concerning digital lending products and advising the business on how to improve service delivery to our clients.
  • Support branches in all areas pertaining digital lending.

Minimum requirements:

  • Bachelors’ degree preferably in Actuarial Science, Statistics, Economics, Finance or Business Administration,
  • At least 4 years of  relevant experience.
  • Proficiency and Practical experience in data analytics and use of relevant MIS, BI & MS Office applications and statistical computer languages e.g. SQL, R, Python.

Quality Analyst-Digital Lending

Primary responsibilities:

  • Ensure quality of the sprint planning process by ensuring best practices are adhered to in the process. 
  • Take part in story kickoffs alongside the other relevant team members to ensure the entry criteria into development is attained. 
  • Take part in desk checks, to ensure that a story, task meets the minimal acceptance criteria before it is said to be done. 
  • Write automated tests to facilitate regression testing in the event of the addition of new features that could potentially break the existing features. 
  • Perform manual exploratory testing. 
  • Perform automated load testing.

Minimum requirements:

  • Bachelors’ degree preferably in Actuarial Science, Statistics, Economics, Finance or Business Administration,
  • At least 4 years of  relevant experience working experience as an intermediate quality analyst.
  • Strong computer skills and knowledge of QA databases and applications.
  • Strong analytical and problem-solving skills.
  • Meticulous attention to detail.

Method of Application

Use the link(s) below to apply on company website.

Business Data Analyst – Digital Lending 

Quality Analyst-Digital Lending

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