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Emergency Communications Officer
Job Overview:
- The IRC is looking for an Emergency Communications Officer to lead our communications activations around humanitarian emergencies and reactive storytelling. This position will surge into a portfolio and sometimes lead communications during humanitarian emergencies. They will be responsible for emergency preparedness work, building the department’s emergency action plan, and training country teams and country-based communications professionals to be ready to act quickly and effectively during an emergency to raise the IRC’s profile, income and influence. They will also lead the development and execution of IRC’s digital first, reactive storytelling strategy ensuring IRC teams are able to quickly develop and collect content to respond to relevant news cycle moments and trending conversations. They will sometimes deploy on quick notice to report from the frontlines of IRC’s response, act as a spokesperson and collect compelling content that showcases IRC programs.
Major Responsibilities
Emergency Communications Preparedness
- Update and improve the team’s communications emergency action plan, outlining the steps taken at the onset of an emergency to ensure when relevant that IRC is seen as a leading responder and voice on the crisis.
- Play a strategic role in the department’s overall approach to emergencies, serving as a key member of the External Relations Emergency Action Group and supporting the overall development of the department’s emergency protocol.
- Conduct trainings with key stakeholders, including country program staff, to ensure they understand External Relations strategy and are able to support the organization’s profile, income and influence goals.
Emergencies
- Offer surge support to regional communications leads during humanitarian emergencies by writing press releases and talking points, pitching to the media, producing content and stories, and approving adapted messaging. Travel to frontline programs as needed.
- Serve as lead communications focal point during new emergencies where IRC does not have existing programming. Immediately deploy to the site to collect content and serve as a spokesperson for media and digital and fundraising content.
- Serve as focal point for ongoing emergencies, offering crisis updates and context changes, updating messaging and talking points, developing new media angles, hosting journalists to visit programs, and collecting content and stories for fundraising and digital channels.
Reactive Storytelling
- Develop and lead the execution of IRC’s approach to reactive storytelling. Taking a digital first approach, training country program staff and communications professionals to produce content in reaction to news cycle moments and trending conversation.
Job Requirements
Work Experience:
- 3-4 years experience working as a communications professional with a humanitarian organization
- Experience visiting crisis contexts and producing compelling stories and media work
Demonstrated Skills And Competencies
- Media skills include writing press releases and talking points, landing media coverage and feature stories with top tier outlets, acting as a spokesperson with media and at events, and navigating complex situations and reputational risks
- Experience visiting crisis contexts and producing compelling stories and media work that show people with dignity and agency
Language Skills: English required. French and/or Arabic preferred
Preferred Experience & Skills
- Excellent verbal and written communication skills as well as, an overall ability to be clear and concise in all communications
- Strong organizational and time-management skills; proven ability to prioritize and deliver on time
- Strong analytic problem solving skills
- Ability to work both independently and in a dynamic, cross-functional global team structure
- Ability to manage and work through change in a proactive and positive manner.
Associate Director, Regional Partnerships
Job Overview
- Working in partnership with the Crisis Response, Recovery and Development (CRRD) Department, the Associate Director, Regional Partnerships plays a vital role leading GPPS’s partnerships with the CRRD regional teams. They will lead a team of Senior Program Support Managers who report jointly into GPPS and the regional Directors of Awards Management, and provide support related to new funding and proposal development, private funding portfolio management, and process improvement. This role is an integral part of GPPS’ Program Services team, reporting into the Director, Program Services.
Major Responsibilities
Team Leadership and Management (40%):
- Lead a team of regional program manager positions, each with a regional portfolio of high value private grants and business development activities, facilitating the growth and successful management of high value private funding in each region
- Maintain working relationships and collaboration with Crisis Response Recovery and Development (CRRD) Unit, ensuring tight-knit collaboration with Regional Directors of Awards Management
- Represent GPPS and the IRC HV teams effectively and efficiently by developing mutually beneficial relationships and partnerships with internal and external partners in support of our organizational goals.
- Promote and support cross-fertilization of talent across teams and regions.
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Process Improvement and Quality Control (40%):
- Lead the team in developing and implementing new and improved processes and systems for high quality management, implementation, and monitoring of private grants
- Support the Director, Program Services, and other collaborators in ensuring organizational processes and systems are responsive to the needs of High Value private funding
- Help ensure collaboration and clear workflows across functions of the Program Services team, in collaboration with Associate Directors of Editorial Services and other team members.
- Ensure consistency and quality across regional programs in maintaining an up-to-date record of all private sector partnerships to inform effective and timely delivery of relevant updates, progress and insight to the relevant business teams;
Private funding portfolio management (20%):
- Ensures consistency and compliance across regions for high value private partnerships to ensure donor requirements are met and compliance issues are raised appropriately;
- Supports team members to apply internal procedures and systems such as the grant information tracking system and partnership management system
- Keeps up-to-date with developments around program implementation, ensuring risks and challenges around implementation are flagged appropriately, and ensures timely flow of information to support efficient delivery of donor reports;
- Coordinates and ensures clear, reliable reporting and data-points for maximum partnership impact across regional portfolios.
- Provides surge support during emergencies or periods of extended staff departures
Essential Qualifications
- 8 + years’ experience working in the humanitarian sector, with significant experience in private sector fundraising and grants management; experience living and working in at least one of the IRC’s program regions (Asia, Great Lakes, Latin America, Middle East and North Africa, and/or West Africa) strongly preferred;
- Deep experience leading, supporting and supervising large 7+ figure, multi-sectoral and multi-country private partnerships and working across various teams and functions;
- Knowledge of the drivers and motivators for support from corporations, foundation, high net worth individuals, and faith- and membership-based organizations; experience working directly and supporting private sector fundraisers;
- Experience developing and leading successful proposals and impactful donor reporting;
- Ability to lead and coordinate with geographically dispersed teams throughout all stages of the grant lifecycle;
- Experience leading donor compliance, budgeting, reviewing agreement provisions, technical and financial reporting;
- Understanding of the private donor mentality and pace of work and the differences from public funding;
- Ability to analyze and synthesize information and strong attention to detail;
- Occasional travel required
- Outstanding cross-cultural communication skills;
- Ability to be flexible and work effectively within a diverse team;
Desirable Skills & Experience
- Experience implementing medium- to large-scale programs in humanitarian or development settings;
- Proficiency in multiple languages a plus (particularly Arabic, French, and/or Spanish)!