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Snr Resettlement Asst
Organizational Setting and Work Relationships
- A Senior Resettlement Assistant position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist the supervisor in effective resettlement delivery of a given UNHCR Office in accordance with the UNHCR Resettlement Handbook, UNHCR Manual and relevant policy papers and publications. The incumbent provides important clerical and administrative support to resettlement operations and may as required take part in assessing cases for resettlement and conducting interviews. S/he maintains frequent contacts with the supervisor, relevant colleagues within the same Office or Offices under purview to exchange information and discuss issues on resettlement cases. Some contacts and communication at a working level are required with Embassy / Immigration Officials of resettlement countries, IOM as well as with other operating partners regarding resettlement issues.
- All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.
Duties
- Carry out preliminary interviews and initial assessments to process refugees for resettlement following established procedures.
- Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
- Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
- Provide persons of concern (PoC) with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
- Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
- Follow up on cases from time of submission to final decision and departure; ensure effective in-country communication on the status and follow-up on PoC being considered for resettlement.
- Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
- Coordinate travel and departure arrangements for refugees accepted for resettlement.
- Organize logistical support for governments undertaking resettlement missions.
- Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
- Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
- Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
- Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
- Assist in mitigating resettlement fraud by reporting suspected fraud.
- Recommend eligible cases for resettlement consideration.
- Provide counselling to PoC.
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
- For G5 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher
Field(s) of Education
- Not applicable
- (Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
- International Law;
- International Relations;
- (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
- Not specified
Desirable
- Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications. Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop).
Functional Skills
- PR-Refugee Resettlement programs
- PR-Resettlement Anti-Fraud Policy and Procedures
- CO-Cross-cultural communication
- (Functional Skills marked with an asterisk* are essential)
Language Requirements
- For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
- For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
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Desired Candidate Profile
- The ideal candidate should have experience in refugee work, including the ability to interview refugees, assess their needs, and determine their eligibility for refugee status and resettlement. They should also possess excellent interviewing and counseling skills, as well as proficiency in written English. The candidate should have a proven track record of producing high-quality, accurate written reports. Additionally, they should have demonstrable analytical skills that enable them to evaluate complex cases and make well-informed decisions.
- The candidate should also have the ability to work effectively and efficiently in a high-paced environment, meeting established targets for case processing. As they may be assigned additional responsibilities, the candidate should be flexible and capable of managing diverse tasks.
- The incumbent will be positioned within the Resettlement/Complementary Pathways unit and will be reporting to the RST/CP Officer. The incumbent of this position will be expected to conduct resettlement interviews and draft RRFs for onward review, as per set targets (3 interviews and RRFs per week).
Essential qualifications:
- University degree in relevant area (e.g. international law/refugee law, political science, social science etc.);
- Minimum of two years ‘work experience in relevant field (e.g. assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs etc.);
- Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness;
- Knowledge of UNHCR guidelines on refugee status determination / resettlement;
- Previous professional experience working as a resettlement caseworker or RSD caseworker dealing with complex cases;
- Excellent interviewing and counselling skills as demonstrated in previous assignments;
- Excellent drafting and written skills in English, very strong attention to detail, very strong analytical skills, as demonstrated in previous assignments;
- Awareness of UNHCR mandate, the importance of preventing fraud and ways to mitigate risks;
- Ability to assess and to identify protection risks of individuals and groups, and family reunification needs;
- Strong interpersonal skills and ability to work effectively in a team;
- Ability to work effectively in stressful situations;
Desirable Qualifications & Competencies:
- Completion of UNHCR learning programmes or specific training relevant to functions of the position (e.g. the IPeLC).
Assistant Public Health Officer
Organizational Setting and Work Relationships
- The Assistant Public Health Officer is a member of a multidisciplinary team and will ensure that UNHCR’s public health programmes meet minimum UNHCR and global health standards in order to minimise avoidable morbidity and mortality among populations of concern (POC) and towards the achievement of the Sustainable Development Goals (SDGs).
- The incumbent provides strong and timely technical guidance to UNHCR management and partners including on the design and scope of UNHCR¿s responses in health and nutrition, catalyses the engagement of other actors, supports resource mobilisation efforts and monitors the response. S/he has close contacts with internal and external stakeholders such as government counterparts, UN Agencies and NGOs.
- The Assistant Public Health Officer should also ensure consultation with communities seeking the diverse views of men, women, girls and boys, adolescents, youth, older persons, LGBTI persons, persons with disabilities , including people with psychosocial and intellectual disabilities, in assessing needs, designing, implementing and monitoring responses in line with UNHCR’s policy on age, gender and diversity mainstreaming.
- Public Health programmes include primary health care, secondary health care, community health, reproductive health (including HIV), nutrition, MHPSS and health information systems. In addition to public health staff, major operations may also have dedicated staff focusing on any of these components but public health professionals are expected to be very conversant with reproductive health programming and ensure that minimum standards are met. Depending on the size of the operation the incumbent may have responsibilities for nutrition and MHPSS responses. In the absence of more senior public health staff, Assistant Public Health Officer may be required to work with the programme staff (or other designated staff member) to support operational collaboration and joint programming with WFP on nutrition and food security.
- The Assistant Public Health Officer is normally supervised by a (Senior) Public Health Officer or by the Head of Office/ Senior Operations/ Assistant Representative (Operations). The incumbent has a functional line with the Public Health Section in Geneva regarding authoritative guidance and support in technical matters and is expected to maintain regular contact with the PHS and the Regional Bureau.
- All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.
Duties
Coordination and Partnership
- Assist in the co-ordination of public health, reproductive health, nutrition and HIV activities within the Area of Responsibility (AOR) in support of the government¿s responses and in conjunction with other UN agencies, non-governmental organisations (NGOs) and other partners, including development actors to ensure delivery of public health and nutrition services to beneficiaries (POC and host community) meet UNHCR and /or nationally recognised and most up-to-date standards and policies.
- With support from the supervisor, support the Operation to define the level and scope of UNHCR¿s involvement in public health and nutrition responses in terms of overall and operational objectives during emergency situations and beyond.
- In line with the Global Compact on Refugees work with governments and humanitarian and development partners to ensure a complementary approach to meet the health needs of POCs.
- Represent UNHCR in health coordination and other meetings including inter-sectoral groups such as Technical Working Groups for MHPSS and nutrition.
- Engage in relevant partnership fora, including in line with UNHCR¿s role as a UNAIDS co-sponsor of the Joint Programme on AIDS and co-lead with WFP of the Division of Labour area of HIV in Humanitarian Settings.
- Support operational collaboration with WFP including the implementation of Joint Assessment Missions and corresponding Joint Plans of Action in line with global commitments on targeting of assistance to meet basic needs and data sharing to support assistance distribution (in collaboration with programme and protection colleagues),
- Support emergency responses to new refugee influxes or outbreaks or other situations in line with the Public Health Emergency Toolkit and UNHCR’s Emergency Handbook and the SPHERE Handbook.
Strategic planning and development
- Contribute to the implementation of UNHCR’s Strategic Plan for Public Health and adaptation at country level.
- Work with others in UNHCR to advocate for refugees, returnees and other POC’s access to local public health, reproductive health (RH) and HIV, MHPSS and nutrition services (including food assistance where relevant) and lobby for inclusion of refugees, returnees and other POC as a specific group in government policies and plans related to health, RH and HIV as well as major donor programmes such as the Global Fund for HIV, TB and Malaria.
- Contribute to public health strategies addressing known gaps in health and nutrition programming based on country-specific needs assessments with due consideration to neonatal and maternal health care, TB and viral hepatitis, palliative care, health services for LGBTI individuals, health and protection services for persons selling sex and programming for persons with disabilities including access to assistive technologies and appropriate associated services.
- Support the monitoring of country specific medium to long term inclusion plans in support of the Ministry of Health and other relevant Ministries (e.g. Social Welfare) and in partnership with development and other actors.
- Work with stakeholders, including UN agencies, NGOs, Ministries of Health and academic institutions in the development of public health response plans associated with refugee movements (including in repatriation programmes).
- Maintain and update contingency plans within the AOR for potential epidemics, refugee and returnee movements.
Technical integrity and risk mitigation
- Update and disseminate standard practices on public health, MHPSS, nutrition, HIV and reproductive health among partners.
- Support the prioritization of primary health care (including preventive, promotive, curative, rehabilitative and palliative care)
- Monitor, in close co-ordination with other humanitarian actors, that health care services provided to POC are based on Ministry of Health, UNHCR and/or internationally recognized and most up-to-date standards and policies.
- Support the adaptation of UNHCR internal operating procedures to ensure they are in line with UNHCR and/or international standards and improve efficiency of programme activities; this includes but is not limited to referral health care, medicines and medical supplies procurement and management, medical resettlement and resettlement of persons with health needs, cash-based assistance for health care coverage and referral between units and inter-sectoral collaboration.
- Monitor and support compliance with, and integrity of, all public health standard operating procedures in conjunction with Project Control and Programme staff and in line with delegated authorities, including flagging to senior managers when these are not in line with global guidance or not being followed.
Collaboration
- Support linkages of public health to WASH programmes throughout all stages of the programme cycle including in outbreak preparedness and response, emergency responses to refugee influxes, WASH in health facilities, and menstrual hygiene management.
- Support inter-sector collaboration throughout all stages of programme cycle between public health and nutrition with WASH, education, environment, shelter, and protection in order to promote synergies and maximise impact.
- Assist with the review and analysis of relevant project proposals and budgetary submissions presented by UNHCR partners within the context of the UNHCR programming cycle.
- Seek the diverse views of men, women, girls and boys, adolescents, youth, older persons, persons with disabilities and LGBTI in assessing needs, designing, implementing and monitoring responses in line with UNHCR¿s policy on age, gender and diversity mainstreaming.
- Contribute to the implementation of the UNHCR Health Information System and other relevant data collection tools including the balanced scorecard, maternal and neonatal death audits, Health Access and Utilisation Survey and other corporate tools where relevant; support the analysis, interpretation and use of public health data.
- Advocate for the inclusion of refugees and other POC in national surveys such as demographic and health surveys, multi-indicator cluster surveys, AIDS indicator surveys including where possible a separate sample for refugees allowing for comparisons and trend analysis over time.
- Support national health systems to disaggregate data by refugee and nationals in key areas based on country specific needs in line with the 2030 Agenda for Sustainable Development.
- Assist in the monitoring of public health and nutrition programmes against standard UNHCR and international indicators, to ensure that programmes are evidence-based and implemented in a comprehensive and cost-effective manner.
- Support the planning, implementation, analysis, dissemination and use of nutritional surveys (Standardized Expanded Nutrition Surveys, SENS), health-related surveys and post-distribution monitoring exercises (in collaboration with WFP).
- In line with policies for Accountability to Affected Populations (AAP) ensure POC have access to feedback and accountability mechanisms relating to public health and nutrition services including the collection and analysis of data on their satisfaction with regards to public health and nutrition services.
- Draft regular sectoral reports and submit material for preparation of periodic project monitoring reports as required by the office at country level.
- Provide timely updates to enable adequate reporting and briefings to donors and management.
Capacity Building
- Support capacity strengthening of UNHCR and its implementing partners to address public health, nutrition, reproductive health, HIV, MHPSS programming in a co-ordinated, multi-sectoral way and disseminate relevant guidelines and information materials.
- Undertake and/or support capacity building needs assessments of UNHCR staff and partners and develop approaches to address capacity gaps including identifying internal and external training opportunities.
- Perform other related duties as required.
Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
- For P1/NOA 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree
Field(s) of Education
- Medicine, Medical Science, Medical Doctor, Nursing, Public Health
- or other relevant field.
- (Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses
- Not specified
- (Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
Essential
- Knowledge of public health, reproductive health and nutrition
- Good communicator with strong interpersonal and negotiations skills.
Desirable
- Additional qualifications in Nutrition and WASH and a thorough understanding of the linkages with public health and Food security.
- Ability to coordinate a range of diverse actors and activities to achieve a common objective in the area of Public Health.
Functional Skills
- EL-Monitoring and Evaluation
- PHPublic Health Epidemiology
- MD-Reproductive Health
- PH-Community Health-Health Data Collection/Analysis/Interpretation
- UN-UN/UNHCR Mandate and Global Strategic Priorities
- (Functional Skills marked with an asterisk* are essential)
Language Requirements
- For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
- For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
Additional Qualifications
Skills
- EL-Monitoring and Evaluation, MD-Reproductive Health, PH-Community Health-Health Data Collection/Analysis/Interpretation, PHPublic Health Epidemiology, UN-UN/UNHCR Mandate and Global Strategic Priorities
Education
- Bachelor of Arts (BA): Medical Doctor, Bachelor of Arts (BA): Medical Science, Bachelor of Arts (BA): Medicine, Bachelor of Arts (BA): Nursing, Bachelor of Arts (BA): Public Health Certifications
Work Experience
Competencies
- Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing resource, Organizational awareness, Planning & organizing, Stakeholder management, Teamwork & collaboration