AAR Jobs, Jobs in Kenya, Nursing Jobs, Customer service Jobs,
Stores Assistant
Duties and Responsibilities
- Maintain stock, supplies and inventories and consistently updating a list of inventories purchased and those issued out.
- Liaise with the Finance and Procurement departments for fast supplies, delivery purchase and payment.
- Ensure work orders are correct and fully completed and that all stock is allocated to the right end user.
- Produce weekly reports to ensure that key critical areas of stock system are controlled, discrepancies addressed and resolved.
- Schedule and manage stock take in all areas of the organization.
- Monitoring stock by setting the critical stock levels to ensure proper stocks management.
- Verifying the quantity and quality of goods/materials and ensuring receipt and issue of accompanying documents.
- Issuing materials for use by the different user sections/departments.
- Storing and proper handling of materials in accordance with the prevailing procedures and systems.
Education
- Degree in business or technical subject from a recognised University.
- Candidates with a Diploma in Purchasing and Supplies in addition to a university degree will be given preference.
Job Experience
Minimum 2 years’ relevant work experience.
Membership
Member of by Kenya Institute of Supplies Management (KISM) or any other relevant
professional body in good standing.
Key Competencies – Skills/ Knowledge/ Aptitude
- Computer literate with working knowledge of Ms-Office.
- High level of integrity
- Good interpersonal skills
Customer Care Assistant
Job Purpose
To provide exemplary customer service to internal and external customer, handle inquiries and carry out Marketing and Customer Service assignments.
Duties and Responsibilities
- Gathering customer feedback of hospital services and products through questionnaire collection and in-patient ward visits.
- Formulating data collection tools e.g. questionnaires, survey tools etc. to gather
- information on external and internal customer satisfaction and ensure adequate supply.
- Compiling daily reports from the questionnaire collected from patient satisfactory questionnaires.
- Visiting the in-patients in the ward.
- Promoting and maintaining Customer Service standards through planning and conducting surveys and Customer Service audits.
- Attending to disgruntled clients in the Hospital and ensuring that their complaints are resolved.
- Conducting hospital tours to educate prospective clients on services and products offered in the hospital.
- Coordinates hospital and departmental Marketing & Customer Service events.
- Creating awareness of hospital products and services to the public including e.g.
- managing hospital information desks.
- Facilitating customer service induction programs for new staff.
- Training departments on how to create positive bonds with customers and improve the hospital customer service standards.
- Participates in the collection, creation, compilation, of material, design and concept, printing and distribution of the hospital publications.
- Handling and managing VIP and press.
- Liaising with outsourced PR Companies in PR matters.
Education
- Bachelor’s Degree in Front Office Operations/Public Relations/Customer Service/Business Management
- Computer Literate.
Job Experience
- Minimum of 2 years’ experience in Front office operations and Customer care in the Service industry.
Key Competencies – Skills/ Knowledge/ Aptitude
- Good interpersonal Skills.
- Strong oral and written communication skills
- Exceptional interpersonal skills
- Excellent customer service skills
- Patience and calmness under pressure
- Ability to handle complaints and difficult situations.
- Able to work as a team member and encourage and promote a culture of caring.
Critical Care Nurses
Qualifications, Skills and Experience:
- Higher Diploma in Critical Care Nursing.
- KRN, KRM, KRCHN, BSc. Nursing. with, ICU experience
- minimum three years of experience in CCU nursing
- Updated BLS & ACLS qualifications from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Excellent assessment skills, ability to detect subtle changes in a patient’s condition.
- Ability to remain calm in emergency situations.
- Certificate in computer applications.
Staff Nurses -General Ward
Reporting to the Nurse Lead – General Ward in the assigned wards, the successful candidates will be responsible for promoting and maintaining high standards of professional nursing care by providing quality nursing services.
Qualifications, Skills and Experience:
- KRN, KRM, KRCHN, BSc. Nursing.
- Three years of experience in medical and surgical nursing
- Updated BLS qualification from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Certificate in computer applications.
Theatre Nurses
Reporting to the Nurse Lead – Theatre, the successful candidates will be responsible for the delivery of safe, effective, and quality patient-family centred care in the operating room and other areas of perioperative services for all patient populations.
Qualifications, Skills, and Experience:
- Higher Diploma in Perioperative Nursing.
- KRN, KRM, KRCHN, BSc. Nursing. With theatre experience
- Three years of experience in perioperative nursing.
- Updated BLS qualification from a relevant body.
- Registered with the Nursing Council of Kenya
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Attention to detail.
- Ability to remain calm in emergency situations.
- Certificate in computer applications.
Accident and Emergency (A & E) Nurses
Reporting to the Nurse Lead – A & E, the successful candidates will be responsible for providing high standards of professional nursing care to patients with life threatening emergency and trauma conditions in a fast-paced environment.
Qualifications, Skills and Experience:
- KRN, KRM, KRCHN, BSc. Nursing. with,
- Higher Diploma in Emergency Nursing.
- Nurses with three years of experience in A & E nursing
- Updated BLS & ACLS qualifications from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Quick thinking and action.
- Ability to remain calm in emergency situations.
- Certificate in computer applications.
Midwifery Nurses
Reporting to the Nurse Lead – Maternity, the successful candidates will be responsible for promoting and maintaining high standards of professional quality nursing care by providing advice, compassionate care and support for women and their babies during pregnancy, labour and delivery, and the early postnatal period.
Qualifications, Skills, and Experience:
- KRN, KRM, KRCHN, BSc. Nursing.
- Three years of experience in maternity nursing
- Updated BLS qualification from a relevant body.
- Registered with the Nursing Council of Kenya
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Good observational skills
- Ability to remain calm in emergency situations.
- Certificate in computer applications.
Paediatric Nurses
Reporting to the Nurse Lead – Paediatric, the successful candidates will be responsible for providing and maintaining high standards of professional holistic nursing care to sick children and their families from birth, infancy to adolescent patients.
Qualifications, Skills, and Experience:
- Higher Diploma in Paediatric Nursing.
- KRN, KRM, KRCHN, BSc. Nursing. With three years of experience in paediatric nursing
- Updated BLS, PALS/EPLS qualifications from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Good observational skills
- Ability to remain calm in emergency situations.
- Certificate in computer applications
Renal Nurses
Reporting to the Nurse Lead – Renal, the successful candidates will be responsible for promoting and maintaining high standards of professional nursing care by providing quality services with special focus on renal care to meet the needs of patients.
Qualifications, Skills and Experience:
- Higher Diploma in Renal Nursing.
- KRN, KRM, KRCHN, BSc. Nursing with three years of experience in renal nursing
- Updated BLS & ACLS qualifications from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Good observational skills
- Ability to remain calm in emergency situations.
- Ability to operate dialysis machines.
- Certificate in computer applications.
Wound and Stoma Care Nurses
Reporting to Nurse Lead – Surgery, the successful candidates will be responsible for monitoring the patient’s wounds and healing process and providing direct care to the patients promoting healthy and rapid healing of the patient’s wounds.
Qualifications, Skills and Experience:
- KRN, KRM, KRCHN, BSc. Nursing. with,
- Certificate Course in Wound & Stoma care
- Three years of experience in wound and stoma care
- Updated BLS qualification from a relevant body.
- Registered with the Nursing Council of Kenya.
- Valid Practicing License from Nursing Council of Kenya.
- Excellent interpersonal, communication & customer care skills.
- Certificate in computer applications.
CSSD Attendants
Reporting to the Nurse Lead – Theatre, the successful candidates will perform procedures and tasks to clean, prepare, pack, and sterilize unsterile instruments, linen, and consumables and to supply sterile requirements to theatre and other auxiliary departments in the hospital while observing Hospital infection control policies
Qualifications, Skills, and Experience:
- Kenya Certificate of Secondary Education (KCSE) mean grade C-
- Certificate in Community Development/Health, Environmental/ Public Health from a recognized institution.
- Professional training in infection Control, theatre technique or hospital waste segregation handling will be an added advantage.
- Two years of experience as a CSSD attendant.
- Excellent interpersonal, communication & customer care skills.
- Certificate in computer applications.
Radiologist
JOB SUMMARY
Uses imaging methodologies to diagnose and manage patients of all ages utilizing a radiology information system RIS via e tele radiography, while providing therapeutic options to the clinical team. Responsible for communicating critical values and critical findings consistent with our policies requiring clinician notification.
MAIN DUTIES AND RESPONSIBILITIES:
- To adhere to all the laid down safety procedures in carrying out duties in the department.
- To administer contrast material during radiological procedures.
- To interpret and report general x-rays, CT scan images, MRI and mammograms.
- To perform special procedures for diagnostic purposes.
- Verification and authorization of all typed reports.
- To communicate critical findings consistent with the hospital policies requiring clinician notification.
- Making decisions regarding immediate management and/ or additional imaging.
- Enhancing evidence-based practice.
- To maintain confidentiality of radiology reports and good public relations in all internal and external interactions.
- Maintaining patient confidentiality and professional work ethics
- Advocating for patients and participate in continual improvement strategies.
- Championing continuous quality improvements in radiology and imaging service delivery
- Participate in developing radiology and imaging protocols and facilitating CMEs.
- Ensuring all standards are met including but not limited to quality of imaging and reporting, turnaround times, effective communication and quality customer service.
- Participating in on-call as and when the need arises.
- Any other duties that may be assigned from time to time by the Chief Radiologist.
KEY QUALIFICATIONS AND EXPERIENCE:
- Master of Medicine in Radiology.
- Specialist Recognition
- Valid registration and annual practice license
- Minimum experience three years post specialist recognition
- Sound diagnostic skills and clinical judgment.
- Advance Cardiac Life Support
- Advance Trauma Life Support (added advantage)
- Paediatric Advanced Life Support (added advantage)
SKILLS AND COMPETENCIES:
- Demonstrated Focus on Patient Care
- Sound decision making and problem-solving skills.
- Excellent communication and interpersonal skills
- Ability to communicate accurately and appropriately with patients, healthcare professions inclusive of visiting consultants and payers.
- Organizational skills
- Self-confidence
- Results oriented.
- Adaptability
- Honest and a high sense of integrity
Method of Application
For qualified candidates kindly send your cover letter and CV to recruitment@aarhospital.com.
Note: Only qualified candidates will be contacted.