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Real Estate Sales Manager
- The candidate for the job should be a highly motivated and experienced Real Estate Sales Manager to lead and manage the sales team. The ideal candidate will be responsible for overseeing sales of the plots at Ushirika Gardens including managing a team of real estate sales professionals to meet or exceed sales targets.
- They will need to develop and implement sales strategies to expand the customer base, increase revenue and maximize profits. As the Real Estate Sales Manager, the candidate should have exceptional leadership and communication skills, and a proven track record of success in sales management.
Key Responsibilities:
- Develop and implement sales strategies to achieve sales targets and increase revenue
- Manage the team of real estate sales professionals
- Conduct performance evaluations of the performance of the various sales agencies and provide coaching and feedback as needed
- Motivate and inspire team members to exceed sales targets and achieve maximum performance
- Build and maintain relationships with key clients and stakeholders
- Stay up-to-date with real estate market trends, competitors and industry news
- Collaborate with other departments to ensure seamless operations and effective sales processes
- Participate in recruiting, hiring and onboarding new team members
- Prepare regular sales reports and provide updates to senior management.
- Ensure compliance with legal and ethical standards in all sales activities
Qualifications:
- Bachelor’s degree in Land Economics, Business Administration, Marketing or a related field
- Minimum of 5 years of experience in real estate sales, with at least 2 years in a sales management role
- Proven track record of achieving sales targets and managing a high-performing sales team
- Strong leadership and communication skills
- Exceptional negotiation and problem-solving skills
- Knowledge of real estate market trends and industry regulations
Business Analyst
- The Business Analyst is responsible for project ideation & planning, Process management and organizational change management.
- The position requires the ability to work collaboratively with cross-functional teams to drive process improvement initiatives and effectively manage change to ensure successful implementation of Policies, Processes and Standard Operating Procedures across the Group.
Primary Responsibilities
- Conduct analysis of existing business processes to identify areas for improvement and recommend changes to enhance efficiency and effectiveness.
- Develop and maintain process documentation, including process flows, work instructions, and standard operating procedures.
- Work collaboratively with cross-functional teams to drive process improvement initiatives and effectively manage change to ensure successful implementation.
- Support project justification through a business case and determine the potential benefits, costs, and risks of a project.
- Facilitate process improvement workshops to identify and prioritize improvement opportunities and develop action plans to address gaps.
- Provide support in developing and implementing change management plans to ensure successful adoption of process changes.
- Participate in the testing of new processes and systems to ensure that they meet business requirements.
- Provide regular reporting on process improvement initiatives, including progress, benefits, and lessons learned.
- Analyzing and evaluating potential solutions to determine their feasibility and impact on the business
- Monitoring and tracking benefits realization.
PERSON SPECIFICATION
Academic Qualification
- Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.
- Professional Qualification
- Certification in CBAP, Lean Six Sigma, BPMN 2.0, PROSCI Change Management Practitioner is desirable.
Experience
- At least 3-5 years of experience in business analysis, business process management, and change management.
- Experience in System Implementations & Projects.
- Skills and Competencies
- Commercial awareness
- Strong leadership skills
- Outstanding cross-functional coordination ability
- Ability to “constructively dissent”
- Cost-Centre management and budgeting
- Relationship management
- Computer literate in MS Office and other office applications
- Understanding of the working environment /competitors
- Technical competence in Financial Services Industry operations
Administrative Assistant – Bancassurance
- To provide coordination and operational support within the department so as to ensure smooth service delivery.
PRIMARY RESPONSIBILITIES:
- Ensuring that Service Level Agreements with the banks are correctly executed and are up to date.
- Preparation of and submission of tender documents.
- Support on risk note analysis and reconciliation for various bank partners.
- Coordinate with the team to ensure monthly service meetings with all bank partners are held and documented.
- Taking minutes of departmental meetings held.
- Working with internal departments to ensure customer instructions are executed and claims settlements are done smoothly to enhance levels of customer satisfaction.
- Ensuring bank officers are constantly updated on claims/refunds process and payment progress for our mutual clients
- Coordinate monthly renewal prelists for all bank partners and sharing them with the banks
- Ensuring top notch customer experience is provided to assigned business partners
Academic and Professional Requirements
Education
- Bachelor’s Degree Bachelor’s degree in Commerce or in a related field
- Computer literate in MS Office and other office applications
Experience Required:
- Relevant experience 1
Core Competencies
- Customer Focus
- Business Acumen
- Driving Innovation
- Driving Business Performance
- Negotiation and Influence
- Effective Communication
Leadership Competency
- Planning and organizing
- Accountability
- Quality Decision Making
- Building Partnerships
- Continuous Learning
- Emotional Intelligence
- Conflict Management
Relationship Officer – Sales GB
- Generate revenue for Group (General) to achieve corporate annual budgets through the development of assigned markets and channels as a source of profitable business for the company through development of strong relationships and partnerships.
PRIMARY RESPONSIBILITIES:
- Building & developing strong strategic partnerships/relationships within assigned market and channels;
- Plan and carry out consumer education within the assigned markets and channels;
- Drive profitable business for the company (New);
- Design and develop need-based products for the assigned market;
- Develop and deliver excellent customer experience in the market;
- Recruit, develop and build capacity of intermediaries/sales force in the market;
- Timely collection of premiums;
- Liaising with support functions to follow up on client queries and complaints.
- Conduct market activations and storms in strategic locations with respective sales teams through visits or other means;
- Prepare market intelligence reports on products and services.
- Develop prompt quotations and tenders and delivery to clients/ intermediaries
- Participate in planning and budgeting for the department
Education
- Bachelor’s Degree Bachelor’s degree in Commerce or in a related field
- Computer literate in MS Office and other office applications
- Relevant technical training certificate / part qualification in relevant professional field
Experience Required:
- Relevant experience 3
Core Competencies
- Customer Focus
- Business Acumen
- Driving Innovation
- Driving Business Performance
- Negotiation and Influence
- Effective Communication
Leadership Competency
- Planning and organizing
- Accountability
- Quality Decision Making
- Building Partnerships
- Continuous Learning
- Emotional Intelligence
- Conflict Management.
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, kindly send your resume to the address below indicating on the subject of your email the job title. Ref: Real Estate Sales Manager to: HEAD OF SOURCING & FACILITIES CIC INSURANCE GROUP PLC Strictly through Email: property@cic.co.ke.