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Sacco Business Development Manager

Job Purpose:

To play a pivotal role in shaping the sacco’s business strategies and nurturing lasting partnerships. The candidate’s expertise will ensure the sacco remains an industry leader while making a positive impact in our community.

SACCO BUSINESS DEVELOPMENT MANAGER (REF: BDM/04/25)

Reporting to: The Group CEO

Roles and Responsibilities

• Develop, monitor, and execute strategic and comprehensive marketing budgets and plans that drive business growth while aligning to the Sacco’s strategic objectives.
• Draft and deliver timely annual work plans that foster collaborative marketing initiatives to the Group CEO.
• Design and implement direct marketing campaigns according to the Sacco’s overall marketing strategy while leveraging creativity and innovation.
• Conduct insightful market research and intelligence for the Sacco, analyzing results to provide actionable insights and recommendations to the Group CEO and leadership.
• Spearhead member recruitment efforts and mobilize savings by understanding and addressing member needs.
• Develop and archive marketing communication materials for both new and existing member recruitment.
• Develop and implement targeted marketing strategies tailored to specific member segments.
• Develop marketing plans to drive growth while meeting members’ needs.
• Collaborate with the education committee and Group CEO to design annual member education programs that enhance member engagement and financial literacy.
• Proactively track and monitor both new and existing member accounts to ensure continuous engagement and retention.
• Provide and submit timely monthly reports on the Sacco’s marketing activities, offering timely insights into campaign effectiveness.
• Competently and adequately represent the Sacco in requisite capacities, maintaining a professional image.
• Curate engaging digital content ensuring the Sacco’s communication channels feature up-to-date and valuable insights that resonate with members and promotes the society’s vision.
• Review and analyze the performance of various marketing campaigns, gaining effective insight against set goals to inform future strategies.
• Perform any additional lawful duties as may be assigned from time, demonstrating flexibility and commitment to the Sacco’s overall mission.

Qualifications & Experience

• Hold a university degree in Marketing, Business Administration, Economics, Business Management, or a related field.
• Have at least 7 years of experience in marketing and business development within the Sacco or financial services sector, with a proven track record of driving growth and success.
• A diploma in Marketing, Co-operative Management, or Mass Communication is a plus, demonstrating a commitment to ongoing learning and professional development.

Attributes/Skills

• Up to date with the latest trends and best practices in the co-operative leveraging this knowledge to drive innovation.
• Possess strong market intelligence and public relations
• Informed about latest online and digital marketing trends and
• Have excellent conflict resolution and interpersonal skills and ability to build lasting relationships with
• Possess a strong ability to prioritize tasks, manage time effectively, and maintain a high level of productivity.
• Demonstrate the capability to manage complex projects simultaneously, leveraging your ability to prioritize tasks and meet deadlines efficiently.
• Thrive in environments with minimal supervision.
• Have a solid understanding of the internal policies, systems and procedures of a
• Bring a positive and empathetic approach to your work, utilizing emotional intelligence to build strong relationships.
• Exude high levels of confidence and assertiveness.
• Demonstrate strong computer literacy skills, with proven experience in Microsoft Office applications, including spreadsheets and PowerPoint, to efficiently manage and present data.

Sacco Senior Human Resource Officer

SACCO SENIOR HUMAN RESOURCE OFFICER (REF: SHRO/04/25)

Reporting to: The Group CEO.

Key Responsibilities

• Craft and execute human capital strategies and objectives; coordinate and integrate all Human resource activities to drive achievement of established Sacco goals and objectives to foster a culture of excellence.
• Partner with team leads to translate the sacco’s vision and strategy into actionable goals for performance and growth ; facilitate implementation of organization-wide goal setting, performance management, and annual operating plans that inspires collaboration
• Nurture employee relations to enhance productivity and build an inclusive culture where team members thrive and achieve outstanding results while ensuring a positive work culture.
• Ensure compliance with state regulations, Sacco policies and industry standards, enforcing adherence and taking action when necessary to maintain trust and integrity.
• Monitor performance metrics; establish corrective measures as needed and prepare detailed reports that inform both current and future strategies.
• Oversee strategic recruitment; formulate compelling job advertisements that draw in exceptional candidates, aligning with the Sacco’s mission and values.
• Conduct engaging new employee orientation and provide empathetic employee relations counseling to foster a sense of belonging and support.
• Develop and implement staff performance and professional development plans that align with Sacco’s mission, vision and objectives driving high performance and career growth.
• Ensure seamless recruitment, onboarding, professional development, performance management, and retention; conducting insightful exit interviews to inform future strategies.
• Design and implement the Human resource plan and Human resource development
• Maintain accurate department records and reports; and leverage data to improve overall efficiency.
• Recommend innovative policies, approaches, and procedures that enhances human capital management activities and contributes to excellence at the sacco
• Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership.
• Actively promote the Sacco products and services to clients, leveraging skills to enhance member engagement.
• Provide monthly reports on employee-related issues and offer strategic advice to the Group CEO on a quarterly basis.
• Collaborate with colleagues by contributing technical expertise and analysis to solve
• Embody a team player mindset through work collaboration, sharing of innovative business ideas and mentoring new team members to enhance overall sacco capabilities.
• Oversee the performance management system; conduct thorough performance reviews, and analysis to drive continuous improvement
• Provide coaching and mentorship to staff, focusing on staff welfare to build resilience and motivation.
• Lead talent acquisition, talent management, and talent retention strategies; develop initiatives that attract, develop, and retain top talent, ensuring a competitive edge in the market.

Relevant Qualifications & Experience

• Hold a Bachelor’s degree in Human Resources Management or a related field from a reputable university.
• A diploma in Co-operative Management would be an added
• Possess professional Human resource and be a member of a recognized Human resource body, with a minimum requirement of membership in the Institute of Human Resource Management (IHRM).
• Have at least 5 years of experience in administrative and HR procedures within a financial institution, with expertise in business systems and a minimum of 2 years in a supervisory role.
• Have a thorough grasp of employment regulations and laws
• Additional professional qualifications are an added advantage g. CPS, ACCA, CISA etc.
• A minimum KCSE mean grade of C+.
• Proven ability to inspire and guide teams to achieve organizational goals while fostering collaboration and trust.
• Communicate human resource strategies and policies clearly and effectively across all levels of the organization.
• Build strong relationships through empathy, emotional intelligence, and constructive conflict resolution.
• Proficient in Microsoft Office Suite for managing documents, analyzing data, and preparing presentations.
• Demonstrated skill in using Human resource software to streamline processes, manage employee records, and track performance metrics.

Method of Application

Use the link(s) below to apply on company website.

• Sacco Business Development Manager
• Sacco Senior Human Resource Officer