Latest Job Vacancies at KCB Bank Kenya

Engineering, Technical, Banking  , Sales, Marketing, Retail, Business Development 

Senior Manager, Power Systems

Key Responsibilities

  • Manage all power systems activities and provide work direction and supervision to power systems staff.
  • Maintain optimal working conditions for all Power Systems (Generators, UPSs, Stabilizers, Inverters and Electrical installations systems) within the bank premises by establishing and enforcing preventive and on-going maintenance, and testing programs, scheduling repairs, coordinating shutdowns and installations.
  • Ensuring that power systems and air conditioning systems meet the requirements of the data centres and all the banking facilities to prevent business downtime and data loss.
  • Plan power systems projects by determining specifications, selecting contractors, establishing installation schedules; planning shutdowns and installations, integrating requirements with architectural and mechanical designs; verifying code requirements.
  • Manage power systems projects by supervising installations and resolving design issues.
  • Maintain a register of all safety checks undertaken on power systems and air conditioning systems to ensure that identified risks are dealt with to prevent future risks.
  • Developing and maintaining a register of evaluations of power sources and Uninterrupted Power Supply equipment used by the bank to ensure continued appropriateness.
  • Monitoring the use and inventories of spare parts, maintenance supplies and equipment and initiating reordering when necessary.
  • Tracking, analysing, and improving key maintenance parameters such as asset utilization, maintenance cost, PM compliance and schedule compliance.
  • Provide power systems support to KCB Bank Group subsidiaries as and when required.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in electrical or Power Engineering.
  • Membership: Registered with EBK
  • Master’s degree in engineering/ Business Administration/ Project management will be an added advantage.
  • At least 7 years relevant working experience in similar field
  • At least 8 years’ work experience in Electrical Installation design and implementation including switchgear.
  • At least 5 years’ work experience in Power Backup solutions and concepts; Project Management
  • At least 6 years’ work experience in Customer Service Relations; Contract Procurement; SLA Management
  • At least 4 years’ Supervisory Skills

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Tuesday, 30th May 2023.

Senior Manager, Property & Facilities Management

Key Responsibilities

  • Coordination of the outsourced facilities and property services, facilities projects, power systems and transport services.
  • Coordinating the management of KCB properties (owned buildings & leased) through the outsourced partners.
  • Coordinate the Budget preparation, management and tracking of costs relating to facilities on behalf of business units’ support.
  • Supports acquisition of banking/office space and management of landlord relationships.
  • Space planning within the bank and ensure that the Bank owned, and leased properties are safe and secure to the occupants through regular inspections.
  • Subsidiary support services on facilities related matters.
  • Provide support for the facilities related Business Continuity Plans (BCP) and to Business Continuity Management (BCM).
  • Performance management of the facilities team.
  • Development of unit strategies on cost optimization, revenue maximization and tax matters
  • Review and approve MIS reports on a routine and ad-hoc basis for the outsourced services for decision making, take corrective action on recommendations on MIS and escalate appropriately.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree preferably Business related or Engineering field.
  • Certification: CPA (K)/ Project Management
  • Master’s degree in business administration will be an added advantage
  • At least 5 years relevant working experience in similar field
  • At least 5 years’ work experience in Facilities Management
  • At least 3 years’ work experience in Project Management
  • At least 3 years’ work experience in Budget Management
  • At least 2 years’ work experience in Repairs and Maintenance

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

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To be considered your application must be received by Tuesday, 30th May 2023.

Execution Trader

Key Responsibilities

  • Executing trades accurately and timely on listed securities, for retail, high net worth and institutional clients while ensuring compliance to NSE trading regulations.
  • Develop and nourish relations with peers from the industry (Brokers, Custodians, CBK, NSE) to boast execution quality and seamless settlement.
  • Source bond liquidity for inhouse and custodial retail orders to identify and execute at the best price given current market conditions.
  • Provide market information flow and advice to sales team and clients on the purchase and sale of various securities.
  • Ensuring all orders presented for execution have accurate supporting documentation and provide clients with summarized report of all their transactions.
  • Analyze market conditions to determine the right time to execute transactions, keep abreast of company announcements and anticipate effects on pricing of affected stocks and advise the brokerage team and the client.
  • Process post-executed fixed income trades, recon and handle the operation/administrative duties associated with the trades.
  • Adhere and comply with internal policies and procedures.
  • Ensure compliance with all regulatory authorities as well as internal control functions (audit, risk and compliance)
  • Revising all transaction after every session to ensure that all the transactions were executed with the exact amount and prices.

Solving and escalating errors immediately 
The Person

For the above position, the successful applicant should have the following:

  • A Bachelors’ Degree from a recognized institution.
  • A Masters’ Degree, professional qualification, CPA/ACCA, CISI or equivalent will be an added advantage.
  • 3 years’ work experience in a busy Equity/ Bond trading desk.
  • Must have NSE ATS Certification and have experience with Bloomberg or Reuters terminals or other trading platforms.
  • Ability to effectively communicate in person, via telephone, and/or by email with customers, co-workers and various business contacts in a courteous and professional manner.
  • Dynamic and self-starting individual, able to work as part of a team or independently, with strong organizational skills.
  • Interest in financial markets, competent and reliable staff that is honest and trustworthy.
  • Knowledge of local market structure and regulatory landscape.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday, 31st May 2023.

Head, Retail Credit

Key Responsibilities

  • Assess and approve Credit Facilities within the allocated Lending Discretionary Limit
  • Make recommendations /present credit papers to the Director Credit for any Credit Facility amounts falling above delegated discretion.
  • Manage Lending Discretions of the Unit’s Credit Team so as to ensure the highest standards of credit quality within the bank through coaching, spot checks, sampling, sanctioning and the application of best practice on Customers’ Credit applications and standards throughout the credit granting process across the branch network.
  • Assess and grant authority for roll-out of check-off schemes within approved discretion and make recommendations to the Director Credit, for those of values exceeding the delegated limit.
  • Ensure a collaborative approach to the Business/Credit functions’ partnership.
  • Enforce efficient turnaround times (TAT) on Consumer loans in line with Service Level Agreements (SLAs).
  • Review Retail Consumer Loans policies on a continuous basis in line with sound risk management practices and regulatory requirements.
  • Maintain a good loan book through development of the Unit’s strategies that mitigate against credit risks, review exposures under the various schemes and products and keep migration of Consumer lending (Personal lending, Residential Mortgages, Car loans to customers, Staff loans etc.) to NPLs within defined targets.
  • Develop and manage the Unit’s capabilities, Staff performance competencies, process controls and excellent service delivery system, to be measured through internal audit rating and both internal and external satisfaction survey indices.
  • Manage the Unit’s annual Capex and Opex budget.
  • Provide Leadership to the Unit’s Credit Team.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in banking or a business-related field.
  • A professional certification in ACIB / AKIB.
  • At Least 10yrs Experience in Credit Administration.
  • At least 8 years’ experience in General Banking and Managing Teams.
  • At Least 6 years’ experience in Credit Analysis and Lending

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Wednesday, 31st May 2023.

Dealer SME & Retail Sales

Key Responsibilities

  • Implement best practice to maximize bank profitability through digital innovation and leveraging on existing bank technology platforms.
  • Operational efficiency and management of Forex Cash through importation and repatriation.
  • Building SME & Retail value through New Business Partnerships.
  • Capacity building and commercial awareness across branch network.
  • Proactively win new Client and International money transfer services from competition.
  • Create leading value propositions for SME & Retail clients to increase Treasury capabilities for MSMEs.
  • Managing and coordinate excellence in performance within the SME & Retail sales department.
  • Weekly update of current trends in the foreign currency markets to the Branch network.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in a business-related field.
  • Qualifications in ACI dealing certificate will be added advantage.
  • 5 years’ experience in treasury sales.
  • At least 2 years’ experience in pricing forwards.
  • Experience in client relationship management and commercial awareness preferably in a treasury function/ unit.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday, 29th May 2023.

Legal Counsel Securities

Key Responsibilities

  • Legal advisor providing support to the business in negotiating, structuring, and documenting all credit related and specialized transactions.
  • Management of securities perfection for bank securities and management of approval for disbursement.
  • Management of letters of offer, term sheets, mandate letters and facility agreements for approved facilities in line with the approved lending conditions, applicable laws, regulations and bank policies.
  • Manage external lawyers’ performance to ensure efficiency including negotiation of legal fees as appropriate.
  • Securities contract management: drive contract lifecycle from drafting through completion of negotiation process, review and contract execution.
  • Conduct legal risk analysis and provide legal support for credit and securities transactions including identification of risk and proposing risk mitigation strategies.
  • Maintain data, records and statistics relating to securities (update the database on approval reworks, letter of Offers released, instructions, Charge Documents, exemptions) and reporting as appropriate.
  • Legal opinions and research: opinions/guidance in respect of securities matters including legal awareness training.
  • Monitoring changes in regulations and case law to ensure that the Bank’s security and advise business and credit on the implication on the changes and ensure implementation of the change in loan documentation and process.
  • Any other duties assigned.

The Person

For the above position, the successful applicant should have the following:

  • Degree in Law (LLB).
  • Diploma in Law.
  • Advocate of the High Court.
  • 4 years post admission experience.
  • Experience in legal drafting and legal communication & advocacy.
  • Strong written and verbal communication skills. 

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Tuesday, 30th May 2023.

HR MIS Manager

Key Responsibilities

  • Formulate and or execute HRMIS business and user requirements, projects and project plans, requests for proposals, system analysis and design scoping.
  • In liaison with the IT Service Delivery Department, facilitate or provide users (employees and line managers) with technical support for the HRMIS.
  • In liaison with the HRIS Lead, participate in the development, review, re-engineering and or implementation of HRMIS Operational procedures, processes, templates, and Forms.
  • Ensure Data Integrity for the assigned HRMIS system: Data Entry, Validation (maker/check controls), Updates, Collation, Distribution, Reporting.
  • Develop, implement, and maintain a catalogue of HRMIS Reports at all levels (Executive, Line Management and Employee) that support decision making.
  • In liaison with the IT Security Department, ensure that HRMIS backups, system software and hardware updates are done, system recovery protocols are tested in line with the Bank IT Policy.
  • Maintains relationships with internal/supplies relating to own HR Area: IT Service Delivery Department, IT Security Department, Heads of HR Departments, Country Heads of HR, Payroll Department, HRMIS service providers and vendors (in liaison with IT Service Delivery Department).

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in HR Management or an IT related field
  • Certificate /Diploma/ Higher Diploma in Post Graduate Diploma in HR General or a specific area of HR
  • IT Certification (Oracle Certified Professional, ITIL, Project Management, Analytics)
  • Master’s degree will be an added advantage.
  • At least 3 years’ relevant experience in a busy HR-IT environment
  • Strong Analytical and problem-solving skills
  • Expert in SQL, Excel, Power BI
  • Proficient with or the ability to quickly learn the organization’s HRIS (Oracle Fusion, LMS, payroll, and similar employee management software.
  • Thorough understanding of laws involving employment, HR, and HR policies

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Sourcing Category Manager

Key Responsibilities

  • Implement the annual Category Strategy and Plan as assigned, Timing and Sourcing Methods
  • Relationship Management and engagement of Stakeholders for Category as assigned: Branch Managers, Heads of Department, Senior Managers, Suppliers, Contractors, and Consultants.
  • Implement standards, controls, processes or regulatory determined procedures for Category as assigned.
  • Implement Cost Management Programs/Initiatives for Category as assigned during the business cycle.
  • Implement the Supplier Contract Calendar for Category as assigned, Review expiries, inclusions, retirements, cancellations.
  • Review Suppliers Performance for CATEGORY as assigned; data collation and analysis for Service Level Agreements, participate in review meetings.
  • Responsible for pricing data integrity, contract records and supplier records.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in a Business Related/Social Sciences / Supply Chain Management field.
  • A Member of Chartered Institute of Purchasing and Supply (CIPS) or equivalent.
  • At Least 3 years’ experience in Procurement.
  • At Least 2 years’ experience in Procurement Strategy Management (development & implementation).
  • At Least 2 years’ experience in Supplier Management
  • At Least 1 year experience in Logistics and Commercial (negotiation, market analysis & knowledge).

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV. 

To be considered your application must be received by Tuesday 30th May 2023

Senior Credit Manager

Key Responsibilities

  • Evaluate and decision credit proposals (new, renewals, one offs, permanent, amendments, cancellations) received from Corporate, Mortgage business units in line with specific credit guidelines as set within existing KCB Credit policy/manual/product documents, CBK Prudential guidelines, understanding of market, industry, economic factors, financial statements and recommending those beyond DLA for consideration while ensuring compliance with set TAT, SLAs and quality standards.
  • Verify and analyze credit information, documentation such as bank statements, financials, provided by RMs/Customers, and seek clarification if needed from other sources, liaise with RMs/Branches for queries, additional information/documents and business recommendations for deviations, if needed.
  • Support creation and update of new and existing credit processes, policy, manuals and product standards as relates to Corporate and Mortgage business.
  • Visit clients/centers/branches, independently or with RMs/Manager as part of the evaluation of credit proposals for better understanding of the client, business and market.
  • Attend to Audit requirements and provide a response to audit remarks/ensure rectification thereof in respect of Corporate and Mortgage Credit Unit.
  • Monitor Corporate and Mortgage portfolios for renewals, limits dropping, early vintage performance, migration, PAR.
  • Preparation of industrial reports/peer analysis papers on a variety of business, operational and financial indicators guided by respective industry reviews and industry information such as credit reports, press, magazines and other relevant sources.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in business or related discipline from a recognized university.
  • At Least 8 years’ experience in Credit Analysis.
  • At Least 3 years’ experience in General Banking.
  • At Least 3 years’ experience managing teams. 

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Tuesday 30th May 2023

Regional Portfolio Manager-Central Region

Key Responsibilities

  • Monitor and control pre 90 days Retail Credit Portfolio throughout the Region to ensure that the Asset Quality is maintained and improved (PAR, Migration & Vintage) to within acceptable thresholds.
  • Develop, recommend and implement strategies to ensure that the accounts under watch category are upgraded to normal in line with CBK regulations and Bank policy.
  • Ensure compliance with Bank’s policies, regulatory requirements and best practice in the monitoring and control process with a view to minimizing Credit Risk.
  • Support review, from time to time, of Credit policies and processes governing lending in the Bank.
  • Coaching and training of Credit handling staff in the Region.
  • Ensure review of Portfolio Returns submitted by Branches for appropriate action.
  • Tracking of credit audit action plans.
  • Co-ordinate regular customer visits to check on compliance, remedial management and offer appropriate interventions.
  • Proactive oversight on debt collection exercise, waivers of arrears & restructuring, re-classification, re-establishment/re-opening of new MG contracts, and write offs within the delegated limits.
  • Responsible for performance and consequence management for portfolio staff.

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in business or related discipline from a recognized university.
  • At Least 8 years’ experience in
  • At Least 5 years’ experience in Stakeholder Management
  • At Least 3 years’ experience in People Management

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Tuesday 30th May 2023

Senior Recovery Manager Corporate

 Key Responsibilities

  • Develop and implement recovery strategies and action plans for each non- performing debt.
  • Reduction of non- performing debts through aggressive recoveries and viable restructuring options.
  • Full compliance with Credit policies and CBK prudential guidelines.
  • Minimize recovery costs through vetting of invoices and upfront fees negotiations.
  • Coach, guide and motivate staff to enhance efficiency and productivity.
  • Recovery of debts written-off in line with the Prudential Guidelines

The Person

For the above position, the successful applicant should have the following:

  • Bachelor’s degree in business or related discipline from a recognized university.
  • At least 8 years’ experience in a related role.
  • At least 5 years’ experience in credit.
  • At least 3 years’ experience in banking operations. 

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

 To be considered your application must be received by Tuesday 30th May 2023

Brand Manager, Business Marketing

Key Responsibilities

  • Developing annual brand plans for differentiated complex and diverse product lines, as well as executing tactical initiatives for the products’ marketing in a seamless manner.
  • Working closely with relevant departments and business units, convene quarterly site visits across all branches, with relevant vendors, to ensure the standards of the brand are maintained at all times across all brand touch points.
  • Develop and leverage on strategic partnerships to catalyze product branding, visibility and uptake across the target markets.
  • Work collaboratively with the MCC teams to bring the approved marketing programs to life i.e. events, digital marketing, communications, PR support, etc.
  • Responsible for budget planning, control and expense tracking of all projects to ensure they are delivered within budget, and within policy, to meet the objectives across their Business Units.
  • Uphold the brand guidelines across the Group and all business units as well as all Bank’s touch points, communicating across the business as a champion of the company’s brand guidelines, solidifying partnerships with business unit leaders to secure brand identity and maintain brand integrity
  • Reviewing and enhancing all communication materials and collateral within the business to ensure adherence and consistency to the overall Brand Positioning, Values and Identity Standards.
  • Convening regular progress review meetings with advertising, media, PR and experiential agencies, to ensure tracking of all ongoing projects, and manage work progress on an ongoing basis.
  • Continuous monitoring of 3rd party performance and sharing findings to inform annual reviews and SLA management.
  • Continuous evaluation of all marketing activities (including activation analysis, advertising campaigns, return on investment etc) – documenting learning’s and ensuring they are factored in the development of subsequent initiatives. 

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in marketing, Advertising or Business-related degree
  • At Least 5 years’ experience managing a brand or product portfolio and supported by a track record.
  • At Least 2 years’ experience in Creative Agency.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Manager, Vendor Risk Assessments

Key Responsibilities

  • Focus on threat intelligence management to proactively gather, process and analyze threat data.
  • Assist IT teams in using the appropriate methods, tools, and techniques to detect and mitigate cyber threats.
  • Search for security gaps by performing risk assessment, penetration testing, and identifying internal risks.
  • Coordinate with the management team to resolve the cyber threats and oversee patching of the security system to prevent the same attack from recurring.
  • Advance the skills with the latest technologies and tricks in cybersecurity.
  • Reviewing System Security Configurations for effectiveness and recommend appropriate settings.
  • Process new vendor risk classifications as vendors are on-boarded.
  • Initiate vendor due diligence searches (business searches, Westlaw, OFAC) and file results in vendor folder.
  • Ensure Vendor Risk Management policy and procedures, and KCB Manager tool capabilities are implemented according to approved policy.
  • Validate incoming supplier engagements, working with business partners to ensure data is complete and accurate and inherent risks are identified.
  • Conduct periodic third-party risk assessments.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in computer science/ Information Technology or IT related degree.
  • A professional certification in either of the following: CISA, CISM, CRISC,
  • At Least 2 years’ experience of full understanding and command of SQL programming language and fourth generation language C sharp or VB.net programming language.
  •  At least 2 years’ prior experience with database Management especially oracle or SQL Server 2005/2008,
  • At least 2 years’ experience in Experience in object-oriented programming. (Preferably using .NET framework)

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Manager, Credit Scoring

Key Responsibilities

  • Design, development and maintenance of credit scoring models for use in core banking products as well as digital lending. 
  • Full ownership of the model development process from conceptualization through data exploration, model selection, validation, implementation, and business user training and support.
  • Work closely with stakeholders to ensure adequate understanding of risk models and their application. Play a key role in the development of products that rely on credit scoring by providing analytics support in the design of product business rules and strategies.
  • Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive business solutions using Advanced Analytics for the management of credit risk.
  • Development and validation of risk models for use in Loan Pricing, Provisioning, Stress Testing, ICAAP and other applications.
  • Understand, measure and manage model risk.
  • Assess the effectiveness and accuracy of new data sources, data governance activities (e.g. data quality and cleansing strategies) data gathering techniques and develop processes and tools to monitor, analyze and tune model performance and data accuracy.
  • Work with both structured and unstructured data including transforming of large, complex datasets into pragmatic and actionable insights.
  • Develop and maintain user and technical documentation/manuals on business requirements, data sources, ETL related activities, data quality assessment, data cleansing activities, data mining analyses, models developed, reports generated and statistical solutions developed and deployed.
  • Stay abreast of industry and regulatory trends that may impact new and existing strategy development.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in mathematics, Business, Statistics, Economics, Actuarial Science, Computer Science or equivalent combination of education and experience.
  • Proficient in SQL, R, Python, Supervised and Unsupervised Machine Learning Techniques.
  • At Least 5 years of proven performance in Data Science & Statistical Analysis.
  • Broad understanding of the credit risk management process with at least 3 years’ experience in credit/risk management
  • Experience in the use of Machine learning algorithms and techniques like supervised and unsupervised machine learning, clustering, neural networks, reinforcement learning, decision trees, regression, and adversarial learning.
  • Have extensive statistical analysis and/or data science experience utilizing R, Python and/or similar programming languages in manipulating data and drawing insights from large data sets.
  • Be an authority in querying and extracting large datasets from various sources for use in the development of credit scoring models and reporting.
  • Excellent team collaboration, verbal, written, and data presentation skills.
  • Flexible and capable of handling multiple tasks in a fast paced, high-volume environment.
  • Have an inquisitive nature with an aptitude to diagnose and tackle analytically complex business problems.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Manager Card Technical

Key Responsibilities

  • Provide leadership to KCB CARD-IT team and prepare duty schedules.
  • Maintenance of accurate and updated system configuration and documentation for all the Card-IT systems and ensure that constant review and versioning is done.
  • Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
  • Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
  • Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
  • Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
  • Ensure 24*7 availability of the card systems as required by users
  • Keep track of systems and user related issues and attend to them promptly.
  • Perform system upgrades and apply system patches promptly received from system vendors.

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in computer science/ Information Technology or related degree.
  • At Least 4 years’ experience in Technology, with at least 2 years’ experience in database administration and credit card knowledge.

The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Applications Support Manager

Key Responsibilities

  • Manage and participate in the development and implementation of goals, objectives, policies and priorities for assigned programs. Recommend, develop and administer policies and procedures. Recommend, within divisional policy, appropriate service and staffing levels.
  • Plan, direct, coordinate and review the work plan for Applications Support staff. Assign work activities, projects and programs. Review and evaluate work products, methods and procedures. Meet with staff to identify and resolve problems.
  • Implement system changes through automation, process change, management solutions and training.
  • Conduct diagnostic investigations of system errors and implement or recommend solutions or methodologies for resolution. Consult with vendors regarding system functionality.
  • Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans and other related information on assigned application analyses.
  • Develops risk management procedures, business continuance scenarios, contingency and disaster recovery plans for central and distributed systems and networks to maintain operations during downtime and/or major disasters. Identifies and makes recommendations regarding critical points of failure. Develops and implements policies and procedures for business continuance and disaster recovery plans. Proactive in building processes to minimize/eliminate downtime.
  • Responsible for researching, developing and implementing testing methods and procedures. Ensures that products meet the highest quality standards. Monitors and reports on defects.
  • Review proposed systems software for compliance with applicable quality assurance standards before acquisition or implementation

The Person

For the above position, the successful applicant should have the following:

  • A bachelor’s degree in computer science/ Information Technology or related degree.
  • A professional certification in either of the following: MCP/MCSA/MCSE /MCITP/ITIL.
  • At Least 4 years’ experience in Technology with 4 years’ experience in Application Support.

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Senior Manager Business Architecture

Key Responsibilities

  • Elicit business requirements using interviews, analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task, and workflow analysis.  
  • Translates strategic initiatives into delivery-focused change initiatives, while translating business processes and issues into effective conceptual and logical models.
  •  Liaise with the Business subject matter experts in the development of business architectural framework developing a clear roadmap of Business solutions.
  • Lead effort to work with business leaders to identify business capability needs and IT integration.
  • Facilitate the identification and analysis of the Bank’s business drivers to deliver enterprise business, information, technical and solution architecture requirements.
  • Function as a liaison to Business and IT partners in order to gain a broad understanding of industry trends and innovations, and their impact on technology.
  • Provide an analysis to determine best path for solving business problems/opportunities that may include process improvement visa Vis information technology systems enhancement
  • Provide architectural oversight of projects and ensure that requirements are in alignment with business strategies and business architecture roadmap/framework.
  • Build and maintain repository for deliverables, methodologies, and business development documents.
  • Independently facilitate discussions with groups of diverse stakeholders and manage the flow of conversation while driving to meet business objectives.
  • Manage conflict among diverse cross portfolio stakeholders related to competing interests and business requirements. Able to help stakeholders objectively examine real needs versus wants and ways to collaborate to achieve win/win resolutions.
  • Leverages business capabilities as a platform for illustrating the link between business needs with decisions to their technology, solution, business and information architecture efforts.
  • Provide expert knowledge of business process modelling, defining and implementing initiatives to achieve targeted business value required.
  • Execution of IT roadmap according to business and IT strategic priorities while evaluating and balancing a portfolio of projects.
  • Able to lead and mentor other Business Architects and Business Analysts in their day-to-day work and professional development.
  • Ensures business architecture evolves in response to business needs while owning stewardship duties of business architecture artifacts.
  • Creating capability models and facilitating the identification of solutions while establishing best practices for key business architecture services

The Person

For the above position, the successful applicant should have the following: 

  • Bachelor’s degree in computer science, Computer Engineering, Information Technology, or a related field of study.
  • At least of 8 years’ experience in Information Technology
  • Experience in at least two IT disciplines such as (business architecture, application/solutions architecture, application development)
  • Prior working experience in a leading formal enterprise architecture framework
  • Exposure to multiple, diverse technologies and processing environments.
  • Excellent understanding of software delivery processes and methodologies (i.e., waterfall, agile, hybrid).
  • Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
  • Excellent planning and organizational skills with ability to breakdown complex items to actionable elements.
  • Knowledge of all components of holistic enterprise architecture.
  • Familiarity with graphical modelling approaches, tools, and model repositories.
  • Ability to balance the long-term (“big picture”) and short-term implications on individual components and projects.
  • Ability to liaise with all levels of management and subject matter experts across the industry and within the organization to drive adoption of Business Architecture.
  • Highly developed soft skills, such as listening, empathy, and the ability to adjust communication style based on the audience.

The above position is demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

To be considered your application must be received by Monday 29th May 2023

Apply Now

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