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Copy Editor

About the Role:

The successful candidate will be part of CfA’s Engagement team, responsible for managing our public audience, curating platforms, communications, and brand. The team strives to enhance CfA’s reputation and amplify thought leadership through compelling multimedia storytelling.

You will work primarily with the Engagement team and, from time to time, with other CfA teams and/or partners to create compelling content on our projects. Your main responsibility will be editing content from various sources, ensuring technical accuracy, adherence to our style and voice, and meeting the needs of our team and partners in the development and civic technology sectors. The content will be published on CfA’s platforms and syndicated with media partners.

We expect you to have strong news judgement and a comprehensive understanding of different writing styles and topics relevant to a leading civic technology organisation. You will work alongside a team of editorial experts, including copywriters, researchers, writers, data analysts, designers, and social media strategists.

Responsibilities: Your daily responsibilities will include:

  • Copy/sub-edit (i.e., correcting format, grammar, syntax, spelling, and style) all content.
  • Verify facts and statistics using reputable reference sources.
  • Proofread and revise content for logical flow, clarity, consistency and conciseness. 
  • Ensure that documents are well structured and well formatted.  
  • Guide other members of staff on how to improve their rough drafts to reduce editing further down the line.
  • Help in developing our in-house style guide and ensuring content adheres to the guide.

Required: minimum requirements include:

  • Minimum of 5 years of copy-editing experience in a fast-paced newsroom or the digital journalism space.
  • Excellent knowledge of grammar and proper compositional practices, to aid in rewriting and proofreading often complex copy.
  • Excellent explanatory writing and editing skills, with a strong command of English. 
  • Rigorous research skills, an obsessive commitment to accuracy, and attention to detail to verify information on diverse topics. 
  • The ability to work fast, creatively, and accurately under pressure to deliver content that is credible, consistent and always factually correct.
  • Excellent knowledge of current affairs, particularly in the civic-tech space, coupled with critical-thinking skills.
  • Strong organisational and decision-making skills.
  • Experience developing style guides and training inhouse teams on how to apply it to their work
  • The ability to communicate and work effectively with multicultural – and multilingual – writers, editors, designers, illustrators, video producers and project team members who work remotely and in different time zones.
  • Proficiency in adapting writing styles to cater for various audiences, channels, and formats.
  • Demonstrable ability to improve the meaning and clarity of copy through correct grammar, consistency of voice, tone and terminology, factual accuracy, logical sentence and document structure, and readability of the final product.
  • Track record of copy editing various content types, such as blogs, social media content, investigative reports, and presentations.
  • The ability to work creatively and in a remote fast-paced deadline-driven environment to deliver content that is credible, consistent and always factually correct. 
  • Effective communicative and collaborative skills with multicultural writers, editors, and project team members who work remotely and in different time zones.

Preferred: candidates who are able to demonstrate the following will have an advantage:

  • A keen understanding of how to integrate data into compelling storytelling.
  • Experience in transforming traditional journalism into visual storytelling, including how to most effectively integrate social video and/or infographics.
  • Experience in using digital collaboration tools, including Slack, Google Drive, and Trello to manage editorial workflows.

Language and Location Requirements:

  • Location: Remote
  • Languages: English
  • Preferred but not required: Arabic, French, Swahili, or other major African languages.

Social Media Manager

About the Role:

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The successful candidate will join CfA’s Engagement team. The team is responsible for telling CfA’s story, keeping it accessible and engaging. We amplify the work of our experts and external project partners across Africa to drive a more open, connected, and technologically empowered continent.

You’ll lead the charge in expanding our presence and influence on social media platforms, including Twitter, Facebook, Threads, Bluesky, and Instagram. Additionally, you will manage growth strategies for PesaCheck’s WhatsApp newsletter and Tipline, which will require a creative approach to content and campaign coordination in collaboration with the Engagement team and the broader CfA team. 

As the custodian of Engagement team’s data, you will handle data-driven reporting and analytics, ensuring data is collated and made accessible to the CfA team. Part of your role involves crafting comprehensive reports and presenting analytical insights to internal teams and external partners. 

You will oversee and execute CfA’s paid social media promotions, recommending and managing budgets, formulating campaigns and handling all data generated, and identifying target audiences as needed. 

You will also support the development of the Engagement Strategy and Playbook in support of greater communications literacy within CfA, and the team’s overarching communications goals. 

Responsibilities: Your daily responsibilities will include:

  • Developing and curating high-quality, engaging content for our social media platforms, including LinkedIn, X (Twitter), Facebook, Instagram, Threads and Bluesky  
  • Managing and scheduling content across various social media platforms (including writing, editing and planning). 
  • Staying abreast of the latest trends in social media and applying this knowledge to our strategy. 
  • Supporting the Communications Strategist in creating a comprehensive engagement strategy to increase visibility, engagement and amplification of CfA products. 
  • Analysing the performance metrics to evaluate the success of our social media efforts, providing regular reports and insights for strategy adjustment and improvement.
  • Planning and executing paid social media advertising campaigns to promote products, events, or promotions.
  • Creating and managing social media calendars and implementing changes accordingly. 

Required: minimum requirements include:

  • At least 3 years experience working in a similar role. 
  • Familiarity with various social media platforms, trends, and best practices.
  • Proven ability to create compelling content that deeply connects with CfA’s core mission. 
  • Proficiency in using social media analytics tools to track performance and make data-driven decisions, such as Google Analytics and Hootsuite.
  • Familiarity with scheduling, automation and analytics tools such as Meltwater for social media posting.
  • An understanding of search engine optimisation (SEO) principles for social media.
  • Data-driven mindset with the ability to analyse and interpret performance metrics, such as engagement rates, click-through rates, and conversion rates, to allow you to refine and optimise social media campaigns.
  • Experience managing social media campaigns and projects.
  • Excellent written and verbal communication skills.
  • Creative thinking and the ability to generate fresh and engaging content ideas.
  • A portfolio showcasing successful social media campaigns or projects.

Preferred: candidates who are able to demonstrate the following will have an advantage:

  • A bachelor’s degree in marketing, communications, or a related field.
  • Familiarity with the non-profit sector and an understanding of donor requirements and reporting.
  • Strong project management skills and the ability to meet deadlines.
  • Working knowledge of at least one major regional African language, such as Amharic, Fulani, Kiswahili, or Yoruba. 
  • An understanding of generative AI and on its use in social media management
  • Digital-first workplace skill-sets, including proficiency in collaborative work solutions such as Google Workspace (Google Docs, Slides, Sheets, etc.), Slack (or equivalents such as Teams, etc), and project management tools like Trello (or equivalents such as AirTable, etc).

Language and Location Requirements:

  • Location: Applicants from across Africa will be considered
  • Primary language: English
  • Preferred languages, but not required: Amharic, Arabic, Hausa, French or Kiswahili

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