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Internal Controls Lead

Key Responsibilities

Internal Control Enforcement

• Serve as the organization’s primary enforcement officer for internal controls.
• Detect, investigate, and resolve non-compliance and internal control breaches.
• Ensure ownership and accountability from departments for control failures and immediate resolution of issues.

SOP Development & Strengthening

• Identify weak, missing, or outdated SOPs and control processes across departments.
• Facilitate departmental development and strengthening of SOPs, embedding robust control measures.
• Review and integrate new SOPs into the organization-wide internal control framework.

Investigations & Root Cause Analysis

• Lead investigations into control breaches and irregularities.
• Perform root cause analysis to understand underlying issues.
• Develop and track corrective action plans to address root causes and prevent recurrence.

Accountability & Escalation Management

• Hold process owners accountable for corrective actions within defined timelines.
• Escalate unresolved or repeat breaches to senior management with recommendations for disciplinary or structural interventions.
• Ensure closure of identified control issues with documented follow-through.

Monitoring, Spot Checks & Follow-up Audits

• Conduct risk-based spot checks and surprise audits in critical operational areas.
• Perform follow-up audits to verify implementation and effectiveness of corrective actions.
• Maintain an audit trail of all reviews, findings, and actions taken.

Compliance Communication & Training

• Continuously communicate compliance expectations to all departments.
• Provide targeted training and workshops to enhance awareness and capability in control measures.
• Ensure staff understand reporting lines and escalation protocols for non-compliance.

Collaboration with External Auditors

• Support external audit processes by facilitating access to information and contributing to investigations.
• Coordinate the resolution of audit findings and ensure implementation of external audit recommendations.

Risk Management

• Identify, assess, and monitor key operational and compliance risks across departments.
• Work with process owners to implement mitigation strategies and preventive controls.
• Maintain a central risk register with documented action plans and escalation processes.

People Management & Culture Building

• Provide leadership and development to the Internal Controls team.
• Foster a culture of integrity, high performance, and accountability.
• Implement career pathing, performance reviews, succession planning, and staff engagement practices within the function.

Reporting

• Provide monthly reports detailing investigations, control breaches, root causes, and status of corrective actions.
• Present trend analyses and recurring issues with strategic recommendations for resolution.

Key Performance Indicators (KPIs)

• % of identified control breaches resolved within set timelines.
• Number of SOPs reviewed, updated, or newly developed and implemented.
• % implementation rate of corrective actions from investigations and audits.
• Frequency and coverage of risk-based audits, spot checks, and follow-up reviews.
• % resolution of external audit findings within agreed timelines.
• Timeliness and quality of monthly internal controls reports submitted.
• % reduction in repeat control breaches or unresolved risks quarter-over-quarter.
• Number of staff trained on compliance and internal controls.
• % of risk mitigation actions completed on schedule from the risk register.
• Employee engagement and performance scores within the Internal Controls team.
• Progress on career pathing, succession planning, and performance reviews for direct reports.

Education & Experience Requirements

• Bachelor’s degree in accounting, Finance, Audit, or a related field.
• CPA (K) or ACCA certification required.
• Minimum 5 years’ experience in internal controls, audit, compliance, or risk management.
• Experience conducting investigations and working with external auditors.
• Proven track record in team leadership, performance management, and capability building.

Technical Competencies

• Internal Audit & Risk Management
• SOP Development & Implementation
• Investigations & Root Cause Analysis
• Regulatory & Policy Compliance
• Report Writing & Data Interpretation

Behavioral Competencies

• Continuous Improvement (IMPROVE): Demonstrates a natural drive to grow and consistently seeks better ways of working and delivering results.
• Teamwork: Collaborates across functions and contributes to shared successes and challenges.
• Agility: Embraces change, adapts quickly, and solves problems proactively and with precision.
• Leadership: Inspires, empowers, and supports others to achieve and sustain high performance.
• Integrity: Acts with honesty, accountability, and discipline — even when not being observed.

Deadline: 20/04/2025

Business Performance Analyst

The Purpose of the role

• Deliver data driven actionable Insights with structured problem-solving approach to drive business growth and enhance business performance. Help the company understand and improve its performance by combining data analysis with the business operations and strategic objectives, collaborating closely with other departments.
• Keep track of the current business performance, while measuring the performance of ongoing initiatives, customers, teams, and products.
• This role demands an understanding of the operational aspects and business objectives to optimize performance and drive growth. Giving the business timely, accurate and reliable information that is gives visibility (historical, present and future) of business performance giving actionable insights to influence and support decision making.

Key Responsibilities

Advanced Data Analysis & Interpretation

• Apply statistical and analytical techniques to identify patterns, trends, and deviations that affect business outcomes.
• Transform complex data sets into clear, actionable dashboards and insights that enable strategic and operational decision-making.

Strategic Business Intelligence

• Translate business needs into analytical models and frameworks that surface insights on growth, customer behavior, and market shifts.
• Provide comparative analysis, benchmarks, and early warning indicators for proactive decision-making.

Predictive Modeling & Forecasting

• Build and maintain robust forecasting models to support revenue, cost, and performance planning
• Use internal and external data to anticipate future outcomes and create what-if scenarios for leadership.

Performance Management & Reporting

• Define and report on KPIs aligned with business strategy, ensuring clear accountability and performance tracking across teams.
• Drive business rhythm through monthly and quarterly performance reviews and insight packs.

Decision Support & Business Case Development

• Evaluate strategic initiatives, new investments, and operational changes using data-backed impact assessments.
• Develop and validate business cases, including ROI analysis and risk mitigation recommendations.

Cross-functional Collaboration

• Partner with departments including Finance, Supply Chain, Marketing, Commercial, and Operations to integrate insights into planning and execution.
• Serve as a trusted advisor, supporting both strategic planning and day-to-day decisions.

Risk Management

• Identify, assess, and monitor business performance and operational risks using data analytics.
• Provide proactive insights into emerging risks and work with leadership to embed data-driven risk mitigation strategies.
• Support scenario planning and business continuity initiatives by supplying relevant risk modeling and forecasts.

Data Governance & Quality Assurance

• Maintain high standards of data integrity, accessibility, and consistency.
• Collaborate with IT and data teams to improve data systems, automation, and governance frameworks.

Strategy Execution Support

• Track the implementation and performance of strategic initiatives, ensuring alignment with expected outcomes.
• Deliver insight reports and presentations that guide leadership on progress, deviations, and course correction.

Budgeting, Planning & Forecasting

• Support annual budgeting and re-forecasting cycles with timely, data-informed inputs on revenue and cost drivers.
• Build financial models that incorporate dynamic business assumptions and stress-tested variables.

People Leadership & Capability Building

• Lead and coach a high-performing team of analysts, ensuring alignment to strategic goals and individual accountability.
• Drive a performance culture by setting clear expectations, giving timely feedback, and recognizing results.
• Develop and implement succession planning and skills development initiatives to build internal analytics capabilities.
• Foster team engagement and collaboration, creating an environment of learning, innovation, and continuous improvement.

Key Performance Indicators

• Deliver accurate and timely insights to enable strategic and operational decision-making, ensuring data integrity and reliability across all business reports and dashboards.
• ·Drive business impact by translating analytics into actionable insights that are embraced by stakeholders to improve performance, guide initiatives, and unlock growth opportunities.
• ·Support planning and forecasting processes by maintaining predictive models that inform budgeting, financial projections, and operational plans with a high degree of confidence and accuracy.
• ·Enable cross-functional performance tracking by leading business rhythm cycles (monthly and quarterly reviews) and providing strategic visibility into the progress of initiatives, KPIs, and outcomes.
• ·Foster a culture of continuous improvement and innovation through automation of reports, streamlining of analytical processes, and proactive identification of performance and operational risks.
• Develop and lead a capable analytics team by nurturing a performance-driven environment, supporting skills development, and building succession pipelines to sustain long-term impact.

Education & Experience Requirements

Qualifications

• A bachelor’s degree in ICT / Business Information Technology / Data Science (Or Equivalent)
• Minimum of 4 years of experience in related field, in an Analytical Role, Corporate strategy experience will be an added advantage
• Business Acumen, strong understanding of business processes and operations.
• Strong Data Interpretational and Analytical Skills (data modelling, data visualization/analysis and predictive modelling), to recommending insights and drive action.
• High proficiency in excel, SQL and data Querying.
• Data analysis and visualization tools, Tableau, Power BI, and other data visualization S/W
• Programming skills; Experience with Python or R, for complex data analysis.
• Relevant Professional Certifications are an added advantage

Key Skills

• Strong analytical and structured thinking, with the ability to solve complex problems and support strategic initiatives.
• Results-oriented and proactive, focused on delivering business impact through actionable insights.
• Effective communicator, capable of simplifying complex data into clear, decision-ready recommendations.
• Innovative and resourceful, with proven ability to automate reporting processes for efficiency.
• High attention to detail, ensuring accuracy and reliability in data outputs.
• Collaborative and business-savvy, with the ability to work across functions and understand key business drivers.
• Quick learner with strong on-the-job learning agility and the ability to coach and support others.
• Resilient and accountable, able to deliver under pressure with minimal supervision.

Core Competencies & Skills

• Continuous Improvement (IMPROVE): Demonstrates a natural drive to grow and consistently seeks better ways of working and delivering results.
• Teamwork: Collaborates across functions and contributes to shared successes and challenges.
• Agility: Embraces change, adapts quickly, and solves problems proactively and with precision.
• Leadership: Inspires, empowers, and supports others to achieve and sustain high performance.
• Integrity: Acts with honesty, accountability, and discipline — even when not being observed.

Deadline: 17/04/2025

Method of Application

Use the link(s) below to apply on company website.

• Internal Controls Lead
• Business Performance Analyst