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Sales Executive & Admin – Events ( Mombasa)
Our Client is looking for a competent and professional Sales Executive and Administration Officer to offer administrative support and handle various sales functions. The Role reports to the Director. The role generally involves handling of variety of tasks on a one to one basis with the MD in an organized and timely manner.
About the Client:
A leading and busy events planning and management company in Nairobi that has resources and equipment to bring events from mere ideas to reality seeks to hire a competent and aggressive individual. The firm is involved in every aspect of planning and execution letting their clients focus on their core business.
Job Purpose:
The purpose of this position is to offer administrative support as well as handle sales matters.
Qualifications and Requirements
- Diploma from a recognized institution in Business Administration, Secretarial or Public Relations or any other related fields.
- Proficiency in Ms Office with working knowledge of digital marketing.
- At least 2 years relevant and proven work experience in a similar or hospitality industry.
- Proven Sales experience.
- Have knowledge of office management, systems and procedures
Personal Traits, Qualities And Aptitudes.
- Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.
- Accept responsibility for the direction, control and planning of an activity.
- Must be flexible and adaptable
- Have ability to be proactive and take initiative
- Have tact and diplomacy
- Ability to work independently
- Team player
- Reliable and great attention to details
- Honesty and integrity
- Ability to multi task and prioritizing skills daily workload
- Strong customer service skills and exceptional people skills
- Must be up to date with the latest gadgets and applications
- Outstanding oral and written communication skills
- Great negotiation skills.
- In-depth knowledge of the industry and its current events.
- The ability to handle pressure and meet deadlines.
Key Responsibilities and Duties
- Acting as a point of contact between the management and internal/external clients
- Implementing and maintaining procedures/administrative systems liaising with staff, suppliers and clients
- Meet established sales targets, goals and quotas.
- Establish plans and strategies to expand the customer base in the assigned sales area.
- Execute sales support processes to expedite the conversion of sales.
- Collating and filing documents, expenses etc
- Typing quotations and making follow-ups
- Assist in preparations of proposals and tender documents and presentations
- Handle enquires and ensuring accurate information is given in a professional manner
- Run day to day errands to coordinate special events, including conferences, quarterly meetings and business luncheons
- Maintain organization and pay attention to detail throughout the day and to ensure all documents and important contracts are filed and marked appropriately.
- Prepare reports, presentations and briefs
- Assist in sourcing items from suppliers when needed
- Attending meetings with the MD when required
- Handle social media pages.
- Undertaking any other office administrative services duties that may be assigned.
- Any other duty assigned
Key Performance Indicators & Reports
High customer satisfaction levels especially based on social media responses etc, improved productivity and improved sales.
Marketing Executive -Events( Lavington)
Our Client is looking for a well-organized vibrant self-driven Marketing Manager. The role reports to the Managing Director.
About the Client:
A busy events management firm specializing with both corporate and social functions in Nairobi and Kenya.
Objective:
To effectively expand into new client markets and maintain current client relationships. Oversee diverse client accounts to enhance awareness, visibility, and revenue generation, meeting sales and business goals through various communication, marketing, and public relations strategies, all aimed at fulfilling client requirements.
Qualifications and Requirements
- Bachelor’s Degree in Business Administration or Marketing, Public Relations, Communication or any other industry-related field.
- Diploma in Sales and Marketing from a recognized university.
- At least 5 years’ relevant experience in related marketing role
- Proven working experience in the Events Industry
- Proficiency in MS Office Suite.
- Proficiency in social media marketing, and digital marketing at large
Competencies and Skills
- Effective verbal and written communication skills.
- Problem solving skills – Proactively picks up issues and correct them on time
- Strong interpersonal skills
- In-depth knowledge of the industry and its current events.
- Ability to work handle pressure and meet deadlines.
- Great interpersonal skills, enjoys meeting new people/outgoing
- Excellent time management and organization.
- Experience with creating a marketing campaign, marketing strategy, and marketing plan.
- Experience with online marketing, including social media, and content marketing.
- Excellent public relations skills
- Ability to quickly adapt to change.
- Familiarity with a variety of concepts, practices and procedures in events management
- Aggressive with strong selling skills
- Confident and presentable to hold meetings with clients
- Professional demeanor
- Good relationship networks.
- Proficiency with Customer Service and Marketing systems.
- Excellent communication skills and the ability to anticipate the needs of customers.
- Exceptional customer service skills.
Key Responsibilities and Duties
- Developing a pricing strategy that maximizes profits and market share but considers customer satisfaction.
- Develop, present, and implement the annual marketing plans and revenue generation budgets in line with the company’s objectives
- Establish, develop and maintain positive business and customer relationships.
- Organize and participate in corporate events including marketing journeys to market the company’s services promote awareness and convert leads.
- Creating promotions with advertising managers.
- Developing and managing advertising campaigns.
- Building brand awareness and positioning.
- Evaluating and maintaining a marketing strategy.
- Directing, planning and coordinating marketing efforts.
- Communicating the marketing plan.
- Developing each marketing campaign from start to finish.
- Researching demand for the organization’s products and services.
- Evaluating competitors and Conducting Data Analysis
- Manage the social media platforms including Facebook, Twitter, and Instagram and promptly respond to potential clients’ inquiries
- Champion clients at all levels internally.
- Build new business relationships using existing industry contacts.
- Create and execute revenue/visibility growth campaigns and events for the different accounts handled.
- Develop quotes and proposals for different communication initiatives.
- Achieve revenue targets and goals.
- Manage client relationships and provide clients with excellent service and support.
- Give feedback and suggestions for improvement and market research to the Director.
- Plan and oversee new communications and PR initiatives and overall corporate Communication.
- Website Management, Social Media Management.
Method of Application
Interested and qualified candidates should forward their CV to: careers@italgloballtd.com using the position as subject of email.