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Head of Product

  • Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Kenya Tech Center where tech meets purpose. At Kenya Tech Center you will be managed by and mentored by top tech leaders across Portugal, Egypt and Kenya. You will also be working with state-of-the-art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

What you will be doing

  • Vision and Strategy: Develop and communicate a clear vision for your product. Define the strategic direction across various verticals such as Mall, Marketplace, Supply Chain, Finance, and JumiaPay, ensuring alignment with the overall business strategy
  • Product Roadmap: Build and maintain a roadmap that reflects the business priorities while balancing the technical needs of backend systems
  • Team Leadership: Lead and collaborate with cross-functional teams to design, implement, and continuously deploy innovative solutions
  • Stakeholder Management: Act as the primary contact for all matters related to your product, liaising with stakeholders across the organization to gather requirements and transform them into actionable project streams
  • Performance Metrics: Define and track key performance indicators for your product area, ensuring the team’s output aligns with business goals and contributes to user satisfaction.
  • Agile Practices: Champion agile best practices and methodologies to drive efficiency and effectiveness within your team
  • Optimize User Experience: Refine the processes users experience when interacting with our products.
  • Data-Driven Decision Making: Help the product management team prioritize decisions based on comprehensive product data.
  • Scalable Growth: Ensure the product organization scales and grows smoothly with minimal friction
  • Vision and Direction: Provide vision and direction to the Agile development team and stakeholders, creating requirements and specifications
  • Backlog Management: Oversee backlog management, iteration planning, and user story elaboration
  • Agile/Scrum Best Practices: Guide the team and organization in the use of Agile/Scrum practices and values
  • Product Release Planning: Lead the planning of product release plans and set expectations for the delivery of new functionalities
  • Impediment Mitigation: Actively mitigate impediments impacting the successful completion of Release/Sprint goals

What we are looking for

  • Experience: 6-7 years as a Product Manager with solid Agile experience
  • Technical Understanding: Strong understanding of technology, languages, and applications
  • Requirement Definition: Proven ability to define requirements that address business challenges and identify necessary technical and business changes
  • Clear Communication: Ability to communicate clearly across technology and business teams
  • Initiative Support: Experience in supporting and rolling out initiatives to commercial teams

Senior Product Manager

  • Want to be part of the biggest tech center in Africa and work in mixed teams with over 16 different nationalities? Join Jumia Kenya Tech Center where tech meets purpose. At Kenya Tech Center you will be managed by and mentored by top tech leaders across Portugal, Egypt and Kenya. You will also be working with state-of-the-art technologies & methodologies, and using agile philosophy, all as means to improve the lives of millions of Africans across the continent by offering them convenient and affordable online solutions. And with that as our PURPOSE, innovation at Jumia NEVER stops and you will be moving from one exciting challenge to the next.

What you will be doing
Product Strategy and Vision:

  • Define and communicate a compelling product vision and strategy that aligns with company goals and market trends
  • Lead the development of product roadmaps, prioritizing features and initiatives based on customer needs, market opportunities, and business priorities
  • Drive consensus among stakeholders and ensure alignment on product direction and priorities

Cross-functional Leadership:

  • Lead cross-functional teams, including engineering, design, marketing, and sales, to execute product initiatives and deliver successful outcomes
  • Foster a collaborative and inclusive team culture, promoting transparency, accountability, and continuous improvement
  • Mentor and coach junior product managers, providing guidance and support to help them grow in their roles

Market and User Research:

  • Conduct market research and competitive analysis to identify market trends, customer needs, and opportunities for innovation
  • Gather and analyze user feedback, behavior, and metrics to inform product decisions and prioritize feature development
  • Stay informed about industry developments and emerging technologies relevant to the product domain

Product Development and Execution:

  • Manage the end-to-end product development process, from concept to launch, ensuring timely delivery of high-quality products
  • Collaborate with engineering teams to define technical requirements, prioritize features, and plan sprints and releases
  • Work closely with design teams to create intuitive and user-friendly product experiences that delight customers

Product Performance and Optimization:

  • Define key product metrics and KPIs to measure product success and track progress towards strategic goals
  • Analyze product performance data and user feedback to identify opportunities for optimization and enhancement
  • Conduct experiments, A/B tests, and usability studies to validate hypotheses and drive iterative improvements

Stakeholder Management and Communication:

  • Communicate product updates, milestones, and priorities to stakeholders, including executives, team members, and customers
  • Facilitate cross-functional collaboration and alignment by maintaining open lines of communication and managing expectations
  • Present product strategies and roadmaps to internal and external audiences, soliciting feedback and incorporating input into product planning

What we are looking for

  • Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field. Master’s degree or MBA is a plus
  • 5+ years of experience in Product Management, with a track record of successfully launching and managing products
  • Demonstrated leadership and mentoring skills, with experience leading cross-functional teams and mentoring junior product managers
  • Strong analytical and strategic thinking skills, with the ability to translate business objectives into actionable product plans
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
  • English proficiency
  • Deep understanding of Product Management methodologies, tools, and best practices
  • Experience working in agile development environments and familiarity with agile methodologies (e.g., Scrum, Kanban)
  • Proficiency in Product Management tools and software (e.g., Jira, Confluence) and Microsoft Office suite
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