IT Related Jobs, New Job Openings, Career Opportunities,
IT Officer
Responsibilities
- Provide technical support to all staff for software, hardware, and network issues
- Install and configure computer hardware, software, systems, networks, printers and scanners
- Maintain and troubleshoot all IT systems, including servers and databases.
- Conduct regular maintenance and updates of all IT systems to ensure they are up-to-date and secure
- Evaluate and modify the system’s performance for increased efficiency and user productivity.
- Manage the helpdesk system and respond to user inquiries in a timely and professional manner
- Manage and troubleshoot communication systems, including telephones and networks.
- Develop and implement IT policies and procedures to ensure that all IT systems are used efficiently and effectively.
- Provide training and guidance to staff on IT systems and applications.
- Work with the Head of IT to develop and manage the IT budget.
- Conduct research on new and emerging technologies and make recommendations for their implementation
- Maintain the integrity of the systems, server deployment and systems security.
- Produce user and support guides.
- Assist with other IT-related tasks and projects as needed
Academic qualification
- Bachelor’s degree in Computer Science, Information Technology, Business Information and Technology or a related field
- Certification in Information Technology related professional courses
- At least two years of experience in IT support or a related field in a busy work environment.
- Strong technical skills and experience with computer hardware, software, systems, networks, printers and firewalls.
- Ability to diagnose and troubleshoot technical
- Excellent problem-solving skills
- Organizational skills
- Knowledge of emerging technologies and their potential applications
- Establishing rapport and good collaboration
- Excellent written and verbal communication skills
- Must be a self-starter, alert, energetic, responsible and flexible.
- Advanced knowledge of networking fundamentals, general network setup and device configuration.
- Knowledge of Linux and Windows Servers implementation and configuration.
- Demonstrated ability to support Windows, Linux, Unix and Mac OS users’ workstations.
Sales and Marketing Officer
Responsibilities
- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
- Manages and coordinates sales and marketing activities
- Develops and implements a sales and marketing strategy and annual plans in conjunction with the other departments.
- Conducts market research to determine market requirements for existing and future products including carrying out regular customer surveys
- Develops and maintain long-term relationships with clients through managing and interpreting their requirements;
- Builds and maintains relationships with key partners in assigned accounts/prospects
- Facilitates customer relationships to ensure timely resolution of customer issues and queries
- Sells products by establishing contact and developing relationships with prospects; recommends solutions.
- Follow up on all leads, requests/quotes issued to new/potential clients to ensure the business is secured.
- Attain the communicated monthly sales turnover.
- Actively make client visits and follow up to ensure client satisfaction and secure business.
- Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
- Prepares reports by collecting, analysing, and summarizing information.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
- Calculates client quotations and administers client accounts by disseminating sales documentation including invoicing and payment dispatches
- Assists in negotiating tender and contract terms and conditions to meet both client and company needs
Key Qualifications
- Bachelor’s degree in Sales & Marketing or relevant field
- Over 3 years of experience preferably in clearing, forwarding, freight and logistics
- Knowledge of Microsoft Office, Research methods
- Negotiation skills. Organizational and prioritization skills
- High levels of creativity & Integrity
- Strategic Thinking, Self-driven, and Service-oriented
- Positive self-motivated, Builds lasting bond
- Excellent communication, interpersonal and customer service skills
- Knowledge of data analysis and report writing
- Ability to understand and follow company policies and guidelines
- Strong analytical, organizational and creative thinking skills
- Problem-solving skills
- Knowledge of clearing and forwarding policies
- Proven track record in sales
Method of Application
Interested applicants should send their applications together with a detailed CV to eunice@kateafrica.com quoting their current and expected salaries. All Applicants must provide at least three professional references. The Subject should clearly indicate the position being applied for.
Applications should reach us no later than 30th June, 2023. Only shortlisted candidates will be contacted.