Latest Jobs at KCB Bank Kenya

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Institutional Sales Trader

JOB PURPOSE

• The aim of the role is to ensure that there is management and best execution for all trades in listed securities for retail, high net worth and institutional clients, while ensuring compliance to CDSC, CMA & NSE trading regulations as well as to meet sales targets while ensuring alignment with the requirements and standards of KCB Group and KCB Capital. The candidate will work closely with the Research Analysts and Operations team to ensure that clients receive the best possible level of service and execution quality

KEY RESPONSIBILITIES

• Maintain and grow diverse institutional and HNW client relationships (local institutions, brokers) and build a foundation of trust with clients by demonstrating an understanding of the client’s organization, strategy, being responsive to clients’ needs and using that understanding to develop a long-term partnership
• Act as the dedicated point of contact for clients, engage them throughout the day and provide consultation, explanation and market color on trade performance review/analysis, and market structure. Respond quickly and with expert precision to ad-hoc demands.
• Where required, find the other side of the trade (i.e. finding a buyer or seller, depending). 
• Ensure that integrity and honesty is always maintained in all client dealings.
• Work closely with research to produce and disseminate market color / conditions, liquidity themes and their applicability including the proactive creation and dissemination of indications of interest (IOIs), over various messaging methods.
• Establish a high degree of competence with clients around executing trades. 
• Understand the best way / strategy to implement / execute trades to mitigate risk, minimize slippage and communicate this clearly to the client to add maximum value.
• Work closely with operations to assure the delivery of first-class post trade service and maintain daily operational efficiency while minimizing market risk and firm exposure.
• Where the trade can go on for days, engage with the client to keep the client up to date, confident and satisfied with delivery. Make sure operational management of clients is cost effective and effort is proportional to revenue.

REQUIREMENTS

• A Bachelors’ Degree from a recognized institution.
• A Masters’ Degree, professional qualification, CPA/ACCA, CISI or equivalent will be an added advantage.
• 5 years’ work experience or more in a busy Equity/ Bond trading desk
• Must have NSE ATS Certification and have experience with Bloomberg or Reuters terminals or other trading platforms
• Ability to effectively communicate in person, via telephone, and/or by email with customers, co-workers and various business contacts in a courteous and professional manner
• Dynamic and self-starting individual, able to work as part of a team or independently, with strong organizational skills
• Interest in financial markets, competent and reliable staff that is honest and trustworthy
• Knowledge of local market structure and regulatory landscape

Manager, Application Support

KEY RESPONSIBILITIES: 

• Collaborate with other Technology staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
• Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
• Participate in system acquisition process; propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
• Administer the assigned Systems at Application level and connected databases, define and optimize database structures, content and processing flows through appropriate Data Definition, Data Manipulation and Data Control Languages.
• Perform recovery and testing of systems and processes in accordance with the bank’s disaster recovery and business continuity strategies.
• Create and maintain documentation as it relates to system configuration, mapping, and processes.
• Create and maintain best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
• Responsible for designing and implementing ETL architecture to meet corporate data management needs and business functional requirements, ensuring that solution designs address operational requirements such as scalability, maintainability, extensibility, flexibility, and integrity.
• Recognize and adopt best practices in reporting, analysis, ETL data integrity, test automation, data quality validation and documentation.
• Support, develop and maintain ETL and data warehouse objects and processes in a large Data warehouse of Terabyte scale.

Academic & Professional
Particulars/Detail/Specific Field or Qualification/Need Type[1]

Education

•  Bachelor’s Degree IT, Computer Science or related field    RQ
• Professional Qualifications    System administration certifications in any UNIX platform / Databases /Data science    RQ     
• Master’s Degree    Business Administration    AA     

Experience

• Total Minimum No of Years’ Experience Required    4

Detail/Minimum No of Years/Need Type[2]

• Knowledge in Computing platforms, operating systems i.e.  Linux, windows Unix and databases.    3    RQ
• Knowledge in SAP and E-Business suite applications.    3    RQ
• Knowledge in web application servers e.g. Jboss, Tomcat     2    ES
• T24 Administration knowledge     2    ES
• Knowledge in ETL tools     3    RQ
   

Security & Threat Monitoring Specialist

KEY RESPONSIBILITIES

• Monitoring internal and external cybersecurity threats, examining logs, events, and alerts generated by multiple platforms for anomalous activity, evidence of security incidents, and other error conditions that may constitute a breach in security or a degradation of the integrity or confidentiality of KCB Bank Group’s information technology systems and information assets.
• Performing precise real-time analysis and correlation of logs/alerts from a multitude of log sources/devices with a focus on determining whether the events constitute security incidents.
• Creating procedures, run books, and other high-level and low-level documentation for configuring, deploying, and managing SIEM and its components within the Bank. This includes improving the current state of the SIEM and Security Operations Centre (SOC) and implementing a roadmap to achieve SIEM / SOC maturity.
• Interfacing with Managed Security Service Providers (MSSPs), other vendors, and internal teams to follow up on alerts and tickets raised, ensuring their satisfactory resolution and closure.
• Researching on and providing technical security expertise about advanced persistent threats affecting the banking industry from various threat feeds and threat intelligence platforms. Updates will be reported to senior management.
• Designing, implementing, and tuning security system monitoring tools.
• Collaborating with Technology SMEs to create pertinent use cases and incident alerts within the Bank’s security monitoring tools.
• Providing technical security support to projects in a bid to ensure that security logging and incident management are built into the applications as opposed to the more expensive process of adding these security features following an incident or to a system that is already in production.
• Appropriately and practically defending the information enterprise in accordance with established policies, procedures, guidelines, and practices.
• Staying abreast of the latest trends in hacking techniques and malicious software, especially those targeting the financial services industry, and adjusting the Bank’s security monitoring approach accordingly to thwart the same.

Head, Insurance Sales & Business Development

KEY RESPONSIBILITIES

• Develop and implement the sales and business development strategy in alignment with KBIL’s overall goals and objectives.
• Lead, motivate, and manage the retail sales team, providing guidance, coaching, and performance management to achieve sales targets and deliver exceptional customer service.
• Identify and pursue new business opportunities to expand the customer base and drive revenue growth.
• Drive the uptake of the life assurance partnership products and ensure achievement of the partnership sales, revenue, profitability, and customer penetration targets.
• Develop and execute product development strategies, including market research, product roadmap planning, requirements gathering, cross-functional collaboration, and post-launch optimization, to effectively lead the commercialization of newly developed and existing products across the relevant segments. This involves driving successful and innovative product offerings in alignment with customer needs and organizational goals.
• Collaborate with the marketing team to develop effective sales and promotional campaigns to drive customer acquisition and retention.
• Monitor sales performance, analyze sales data, and generate regular reports for senior management, providing insights and recommendations for business improvement.
• Stay updated with industry regulations, market developments, and product innovations in the bancassurance sector, ensuring compliance and driving continuous improvement.
• Drive a customer-centric culture within the sales team, focusing on delivering personalized solutions and exceptional customer experience. Ensure that KBIL retail division and supporting functions staff engagement levels are optimal, and ensure the embedment of KCB culture and values amongst all employees in the division.
• Develop and maintain a high-performance sales culture, fostering a positive and collaborative work environment that promotes employee engagement and professional growth.
• Lead the development of bancassurance sales, business development strategies and delivery of the life partnership sales and business development initiatives across all entities in the KCB Group assigned, from time to time.

QULIFICATIONS AND EXPERIENCE

• Bachelor’s degree in a business-related field
• 8 years’ experience with a proven track record in sales and business development, preferably in Bancassurance. This includes a deep understanding of sales strategies, market dynamics, lead generation, pipeline management, and client relationship management.
• Insurance Certification.
• Ability to lead and inspire a sales team, providing guidance, coaching, and support to drive performance and achieve business objectives. Strong leadership qualities, including strategic thinking, decision-making, and the ability to motivate and develop team members, are essential.
• A comprehensive understanding of the Insurance industry, market trends, competition, and customer needs. 
• Excellent interpersonal and relationship-building skills to establish and maintain strong partnerships with key stakeholders, clients, and insurance industry professionals.
• Strong analytical skills to assess performance metrics, track progress, and implement corrective actions to optimize sales performance are important.
• Strategic Thinking and Planning: The capability to think strategically, identify market opportunities, and develop business strategies that align with the KBIL’s objectives. 
• Adaptability and Change Management: The capacity to adapt to changing market dynamics, evolving customer needs, and internal organizational changes. The ability to drive and manage change initiatives, foster innovation, and navigate through ambiguity is highly valued.

Senior Manager Digital Channels

KEY RESPONSIBILITIES

• Evaluation of technologies and implementation of digital channels solutions as per the bank’s strategies for delivery of business products and services
• Management of performance for the IT digital Channels support team comprising of system admins and operators maintaining the banks digital channels systems and responsible for a 24/7 hour support.
• Development of and adherence to service level agreements with the digital channels users and management of SLA’s with service providers/vendors of these systems.
• Tracking of customer queries/complaints and implementation of initiatives to address key digital channels issues identified.
• Provision of timely and accurate management information to all users on the digital channels systems.
• Maintenance of accurate and updated system configuration and documentation for all the digital channels systems and ensure that constant review and versioning is done.
• Implement appropriate security protocols and controls with respect to digital channels.
• The holder will be expected to use tools to provide capacity and performance reports on all digital services
• Management of project resources, schedule, costs, stakeholders, and the application development lifecyc

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional
Education

• Bachelors Degree     
• Master’s degree 

Professional/Qualification

• IT Service Management or Project Management     

Experience

• 8 years’ experience in Digital Channels 

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