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MIML Business Development Officer
The Business Development Officer will be located at the Company’s Head Office. The role reports to the Assistant Business Development Manager and will be responsible for acquisition and growth of business from retail and corporate clients.
Key Responsibilities
- Key responsibilities for the position are as hereunder:
- Grow sales of Unit Trust Funds and Wealth Management products marketed to the retail and corporate business sectors.
- Grow the number of retail and corporate clients and maintain a high level of client relationship.
- Recruit, train and manage independent financial agents.
- Work closely with the marketing team to manage marketing activities and generate increased production from the targeted sector.
Qualifications, Experience and Competencies
Qualified candidates are expected to possess the following
- An undergraduate degree.
- 3 years’ experience in retail, corporate or B2B sales preferably in the fund management industry.
- Certification in sales and marketing courses would be an added advantage.
- Evidence of sale-related training
- Analytical skills and high degree of maturity and self-drive.
- Capacity in sales management and in building business relationships.
- Adequate presentation and communication skills.
MIML Assistant Business Development Manager – Corporate Business
The Assistant Business Development Manager- Corporate Business position will be located at the Company’s Head Office. The role reports to the Business Development Manager and will be responsible for acquisition and growth of business from corporate clients.
Key Responsibilities
- Key responsibilities for the position are as hereunder:
- Grow sales of Unit Trust Funds and Wealth Management products marketed to the Corporate Business Sectors.
- Grow the number of corporate clients and maintain a high level of client relationship.
- Recruit, train and manage independent corporate agents.
- Work closely with the marketing team to manage marketing activities and generate increased production from the targeted sector.
Qualifications, Experience and Competencies
Qualified candidates are expected to possess the following
- An undergraduate degree.
- 5 years’ experience in corporate or B2B sales, preferably in the fund management industry.
- Certification in sales and marketing courses would be an added advantage.
- Evidence of sales related training and performance track record.
- Analytical skills and high degree of maturity and self-drive.
- Capacity in sales management and in building business relationships.
- Adequate presentation and communication skills.
Information Security Officer
Reporting to the ICT Manager, the Information Security Officer must be a self-driven person who will be responsible for establishing and maintaining a corporate wide information security management program to ensure that information assets are adequately protected.
The ISO should be able to translate the IT-risk requirements and constraints of the business into technical control requirements and specifications, as well as report on ongoing performance.
Duties and Responsibilities
- Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program to ensure that the integrity, confidentiality and availability of information is owned, controlled or processed by the organization.
- Develop, maintain and publish up-to-date information security policies, standards and guidelines.
- Conduct risk assessments and recommend mitigating controls.
- Identify and evaluate security risks, proposing strategies to mitigate vulnerabilities.
- Develop incident response and disaster recovery plans, ensuring timely response to security breaches. Lead investigations of security incidents and data breaches.
- Ensure compliance with industry standards (e.g., Data Protection Act, GDPR, PCI-DSS) and regulatory requirements.
- Conduct regular audits and risk assessments to identify areas for improvement
- Promote a security-conscious culture within the organization.
- Oversee user access rights to ensure appropriate levels of access are granted based on roles.
- Implement and manage identity and access management solutions.
- Design secure network architectures, enforcing firewalls, VPNs, intrusion detection, and prevention systems.
- Ensure secure configurations of hardware and software Evaluate and manage third-party vendors to ensure they adhere to security policies.
- Conduct security assessments on new vendors or partners. Conduct regular audits and assessments to ensure compliance with security policies and procedures.
- Prepare and present security reports to management, highlighting risks, incidents, and recommendations for improvement
- Undertake any other tasks as assigned.
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Key Competencies Required
- Highly analytical problem solving with the ability to apply original and innovative thinking.
- A high level of oral and communication skills in order to communicate effectively with Executives, Senior Managers, Colleagues and other Stakeholders
- Team player with excellent interpersonal skills
Requisite Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field.
- Minimum of 5 years of experience in IT security, including security policy development, risk management, and incident response.
- Relevant certifications (e.g., Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CISA, CISM, ISO 27001 Certified are highly desirable
- Experience with security technologies and tools such as NAC, Firewalls, WAAP, IDS/IPS, antivirus software, and encryption tools.
- Good understanding of the BFSI industry (Banking, Financial Services and Insurance) and knowledge of how Information Technology contributes to success of Financial Institutions.
- Familiarity with security frameworks and standards (e.g., ISO/IEC 27001, NIST).
- Experience in the BFSI (Banking, Financial Services and Insurance) sector will be an added advantage.
Claims Analyst – Healthcare Division
Key Responsibilities
- Verify, audit and vet medical claims for payment for both outpatient and inpatient claims as per the claim’s manual/Standard operating procedure. Confirmation of membership, validity, benefits and claim authentication before processing a claim.
- Code, verify, audit and process medical claims within negotiated, customary and reasonable price while capturing the correct data all the time.
- Flagging of the suspicious medical claims and promptly reporting the issues or identified risks and recommending appropriate action to the immediate supervisor.
- Communicate with healthcare providers to resolve claims issues, clarify billing information and ensuring all medical claims returns and bill deductions are shared with the providers within agreed targets on a weekly basis.
- Reconciliation of reimbursement claims and ensuring all the claims are paid within the agreed TAT; Last expense within 48hrs and other reimbursement claims with 10 working days.
- Evaluate preliminary claim information and revert to broker/insured for more information where necessary to ensure that the correct information is documented for ease in processing of member reimbursement claim.
- Monthly reconciliation and sign off of healthcare providers accounts including visits to providers to sort out contagious bills/issues.
- Support the reconciliation team on processing providers bills within 60 working days and sign-off of the accounts within the set timelines.
- Register, follow through and resolve the customers and provider queries and complains in time and advise them on outcome within 24hrs.
- Generate outpatient claim analysis reports and make recommendations to management on areas of improvement as required.
- Any other duties that may be assigned thereof by management.
Skills and Competencies Required
- Knowledge on health insurance benefits and medical treatment protocols.
- Knowledge in Healthcare Insurance Claims Management.
- Be detail oriented and possess strong administration skills.
- Have exceptional written and oral communication skill.
- Ability to work independently and be flexible to work outside normal working hours.
- Strong organizational skills and excellent communication and multi-tasking skills.
- People management skills of both external and internal partners.
- Customer Focus and continuous innovation.
- Ownership, Commitment and Team player.
Experience, Academic and Professional Qualifications required
- At least 2 years’ experience in healthcare services delivery setup.
- Bachelor’s degree in Nursing, Clinical Medicine or any other medical related field.
- A valid practice license.
- Experience in Medical Insurance environment will be an added advantage.
Claims Supervisor – Healthcare Division
Key Responsibilities
- Post vetting of claims within set benchmarks to ensure they are within scope of cover.
- Authorizing claim payments within the agreed financial limits.
- Generate outpatient claim analysis reports and make recommendations to management on areas of improvement
- Oversee the claims data entry, adjudication and processing of health provider and re-imbursement claims, ensuring data accuracy, completeness, and compliance with regulations.
- Responding to queries raised by service providers and customers within 24 hours and handling claim appeals and resubmissions.
- Ensure all claims for service providers are ready for payment within the set timelines for the specified providers.
- Facilitation of monthly service provider reconciliations with the vetting team within agreed timelines and provided allocation.
- Enhancing good relationship with service providers through excellent customer service.
- Ensuring team work through supervision of assigned staff at vetting level.
- Any other duties that may be assigned thereof.
Skills and Competencies Required
- Knowledge on health insurance benefits
- Knowledge on treatment protocols
- People management skills of both external and internal partners
- Customer Focus
- Continuous Innovation
- Ownership & Commitment
- Team player
- Strong organizational skills
- Basic computer skills
- Excellent communication and multi-tasking skills
Experience, Academic and Professional Qualifications required
- At least 4 years’ experience in healthcare services delivery setup.
- Bachelor’s degree in Nursing, Clinical Medicine or any other medical related field.
- A valid practice license.
- At least 2years experience as a team leader in healthcare services delivery or Medical Insurance setup will be an added advantage.
- Diploma in insurance is an added advantage
Method of Application
Qualified candidates are requested to forward their applications including comprehensive C.Vs to the Group Human Resources Manager through Email: hr_recruitment@madison.co.ke with the Role as the Subject of the email and not later than 29th November, 2024.