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Executive Assistant/ PA
Job Purpose
To provide high-level administrative support to the executive, ensuring the smooth and efficient operation of the office, enabling the executive to focus on strategic tasks. The Executive Assistant will manage schedules, communicate on behalf of the executive, and perform various administrative duties.
Key Responsibilities
- Calendar Management: Schedule and manage appointments, meetings, and conferences for the executive, ensuring optimal time management.
- Communication: Serve as the primary point of contact for internal and external communications, including emails, phone calls, and other correspondence.
- Travel Coordination: Arrange travel itineraries, including flights, accommodation, transportation, and detailed itineraries.
- Meeting Preparation: Prepare agendas, presentations, and reports for meetings; take minutes and follow up on action items.
- Office Management: Maintain office supplies, organize filing systems, and ensure the executive office is well-maintained.
- Confidentiality: Handle sensitive information with discretion and confidentiality.
- Project Support: Assist with special projects and initiatives as required, providing research, data analysis, and other support.
- Relationship Management: Build and maintain strong relationships with key stakeholders, including clients, partners, and team members.
- Event Coordination: Plan and execute company events, meetings, and functions as needed.
- Administrative Tasks: Perform general administrative duties, including document preparation, data entry, and expense reporting.
Required Skills and Qualifications
- Education: Bachelor’s degree in Business Administration, Communications, or a related field.
- Experience: Minimum of 3-5 years of experience in an executive assistant or similar role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); familiarity with office management systems and procedures.
- Communication: Excellent verbal and written communication skills.
- Organization: Strong organizational and time-management skills, with the ability to multitask and prioritize effectively.
- Interpersonal Skills: Professional demeanor and the ability to interact with high-level executives and clients.
- Problem-Solving: Strong problem-solving skills and the ability to work independently.
- Attention to Detail: Meticulous attention to detail and accuracy.
- Confidentiality: Ability to handle confidential information with integrity and discretion.
- Flexibility: Willingness to work flexible hours and travel as needed.
Preferred Qualifications
- Advanced Technical Skills: Familiarity with advanced office software, project management tools, and virtual meeting platforms.
- Additional Languages: Proficiency in multiple languages is a plus.
- Industry Experience: Previous experience in the [specific industry] is desirable.
Working Conditions
- Environment: Office-based, with occasional travel required.
- Hours: Full-time position; typical working hours with potential for overtime depending on executive’s schedule and company needs.
Compensation and Benefits
- Salary: Competitive salary, commensurate with experience.
- Benefits: Comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.
Customer Insights
Position Overview:
The Customer Insight Lead will play a critical role in researching consumer behaviors, identifying new product opportunities, conducting internal retail research, and managing retail audits. This individual will leverage their strong analytical skills and research background to gather and analyze data, generate actionable insights, and inform strategic decision-making across the organization.
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Key Responsibilities:
- Conduct comprehensive research to understand consumer preferences, market trends, and competitive landscape, leveraging both qualitative and quantitative methodologies.
- Identify and evaluate new product opportunities in the market through market analysis, customer surveys, focus groups, and trend research.
- Collaborate with cross-functional teams, including product development, marketing, and sales, to translate consumer insights into innovative product concepts and features.
- Lead internal retail research initiatives to track product performance, monitor sales trends, and gather feedback from retail partners and customers.
- Develop and implement retail audit processes to assess product availability, pricing, and visibility across various retail channels.
- Analyze retail audit data to identify opportunities for improvement, optimize product placement, and enhance brand visibility in stores.
- Utilize strong analytical skills to interpret complex data sets, identify patterns, and extract actionable insights to drive business growth.
- Present findings and recommendations to key stakeholders in clear, concise, and compelling formats, including written reports, presentations, and data visualizations.
- Stay abreast of industry trends, consumer preferences, and emerging technologies to continuously enhance our understanding of the market and identify growth opportunities.
Qualifications:
- Bachelor’s or master’s degree in marketing, Market Research, Business, Economics, or a related field.
- years of experience in customer insights, market research, or related roles, preferably in the retail industry.
- Proven track record of conducting consumer research, market analysis, and retail audits to inform business decisions and drive growth.
- Strong analytical skills with the ability to analyze complex data sets and extract actionable insights.
- Proficiency in research methodologies, statistical analysis, and data visualization tools/software (e.g., SPSS, SAS, R, Python, Tableau).
- Experience with retail audit tools and platforms (e.g., Nielsen, IRI, Retail Link) is highly desirable.
- Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences.
- Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
- Detail-oriented with a passion for uncovering customer insights and driving business results.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement within a dynamic and growing company.
- Flexible work arrangements and a supportive team culture that values diversity, inclusion, and collaboration.
- Equal Opportunity Employer:
- Pearl Dairy Farm Limited is an equal opportunity employer and is committed to diversity, equity, and inclusion in the workplace. We celebrate and embrace differences in race, ethnicity, gender, age, religion, sexual orientation, gender identity, disability, and veteran status.
Sales Executive
Job Purpose
The overall purpose of this job is to conduct sales at the designated area/location –supermarkets, shops, wholesalers and direct customers in line with the set targets and company guidelines.
Key duties and responsibilities
- Devise strategies to find new prospects and sales leads and convert them into customers;
- Conduct market research to identify selling possibilities and evaluate customer needs;
- Actively seek out new sales opportunities through cold calling, networking and social media;
- Set up meetings with potential clients and listen to their wishes and concerns;
- Prepare and deliver appropriate presentations on products and services;
- Create frequent reviews and reports with sales and financial data for decision making and monitoring product movement;
- Ensure the availability of stock for sales and demonstrations;
- Negotiate/close deals and handle complaints or objections from customers;
- Collaborate with team members to achieve better results;
- Gather feedback from customers or prospects and share with internal teams;
- Collect orders through the merchandisers and ensure that they are fulfilled in a timely manner;
- Ensure all the proceedings from the sales is collected and deposited accordingly;
- Reconciliation of the daily sales – opening stock vs closing stock vs cash from sales; and
- Any other responsibilities assigned to the job holder by the supervisor from time to time.
Working relationships
- Internal Relationships: Accounts, Warehouse
- External Relationships: Customers
Knowledge, experience and qualifications required
- Certificate in Sales and Marketing, (Diploma)
- Minimum of 1 year experience
Competencies
Technical & Behavioural competencies
- Product knowledge
- Proven experience as a Sales Executive or relevant role
- Proficiency in English
- Excellent knowledge of MS Office
- Thorough understanding of marketing and negotiating techniques
- Communication skills
- Fast learner and passion for sales
- Self-motivated with a results-driven approach
- Aptitude in delivering attractive presentation
Responsibility for finances and physical assets
- The job holder has no responsibility for equipment, finances or stock except for the stocks and work tools assigned.
Decision-making
- The jobholder’s decision-making authority is within existing guidelines and includes providing recommendations to facilitate final decisions
Information
- The job requires normal level of confidentiality.
Working Conditions
- Working Environment: The job holder is exposed to minimal disagreeable conditions
- Job Hazards: The job has minimal exposure to hazards or risks.