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Senior Director, Franchise Operations

Position Overview

  • Lead the Franchise or Region team and provide commercial expertise to drive the business plan successfully working with our bottling partners. Co-ordinate all Marketing, Commercial and Franchise activities across a geographic location to achieve volume and share objectives through supporting the execution of the Bottler Business Plan (BBP). Leverage functional support and expertise to address opportunities or issues quickly – Marketing, Commercial, Legal, Public Affairs Communication (PAC, Technical, Finance or HR.

What You’ll Do For Us

Strategy and Business Performance:

  • Develop and implement 3 year BP and annual BP for assigned geography aligning bottler around key investment commitments.
  • Approve and ensure execution of annual BBP(s) – manage opportunities and issues arising with Bottler Leadership Team
  • Approve and ensure execution of annual Customer Business Plans

Finance

  • Manage P&L for the Region ensuring delivery of the Profit, Volume and Share numbers.
  • Ensure adherence to Local Chart of Authority, financial governance standards and management of Opex locally.
  • Effectively adjust and correct during the annual cycle to ensure delivery of profit numbers.

Market Execution and Commercial Excellence:

  • Identify commercial and market development improvement initiatives to drive incremental volume, profit or share.
  • Ensure the Region or territory OBPPC is optimized leveraging Conjoint analysis and the BU experts.
  • Drive the RED agenda with the bottling partner(s)ensuring it is embedded into organizational culture.
  • Actively pursue opportunities to improve our Route to Market, leveraging best practices
  • Ensure application of consumer programs designed to enhance consumer brand equity.
  • Drive horizontal expansion through outlet creation incentive programmes

Manage Capacity to Produce and Distribute

  • Lead the conversations with our bottling partners to agree investment levels to meet demand.
  • Plan three years ahead for investment in Capacity, Glass and Coolers
  • Lead the Quality agenda at the [plants ensuring we meet our Package and Product quality metrics.
  • Monitor capacity performance to anticipate opportunities or challenges in the Supply Chain

Franchise Leadership

  • Build value based and strategic “win-win” relationships with System partners at Bottler leadership team and regional levels.
  • Lead strategic System capability planning to ensure we have the Processes, Organisation, Technology, Culture and People to deliver 3 year commitments.

People Leadership

  • Motivate and lead the Region Team and any dotted line functional support to deliver the Long Range and Annual Business Plan
  • Build System and team capability to ensure our team continues to lead the market and build the careers of our Associates.
  • Effectively manage all people processes to a high quality, on time and on budget – training, performance management, organizational changes etc.

External Stakeholders and Sustainability

  • Represent the Company to all external stakeholders and all KO events.
  • Manage the profile and reputation of the company and lobby Governments with the support of PAC.
  • Lead the Workplace Rights and Human Rights agenda with bottling partner(s).
  • Assist fully in the execution of community programs designed to enhance KO reputation within the community.
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Qualifications And Requirements

  • Business degree qualification minimum, MBA preferable
  • Minimum 10-12 years’ experience with a FMCG Company with at least 5 years in Operations. Functional experience would be an advantage. Bottler experiences an added advantage.

Skills

  • Commercial Acumen

Fork Lift Operator

Job Description    

  • To facilitate movement of products from the production hall to the warehouses and arrange the products according to the company’s traceability system.
  • To facilitate movement of empty glass to the production hall  for production
  • To offload empty glass and products from trucks
  • To load products  and empty glass onto trucks  for dispatch
  • To facilitate movement of any other  bulk items  and materials in the plant  as maybe directed by the supervisor  from time to time.
  • Ensure that the forklift is kept clean, duly serviced and inspected according to traffic law
  • Exercise correct operating habits to ensure that the forklift maintenance costs are minimized
  • Conduct daily inspection of the forklift allocated to ensure that the  vehicle  is sound  for use  and provide record

Key Duties & Responsibilities    

  • Ensure that the forklift is kept clean, duly serviced and inspected according to traffic law
  • Exercise correct operating habits to ensure that the forklift maintenance costs are minimized
  • Conduct daily inspection of the forklift allocated to ensure that the  vehicle  is sound  for use  and provide record
  • Report any defects on the vehicle and  follow  up for remedial action
  • Ensure that loading of products to the customer is done as per  the loading documents
  • Perform any other duty as may be allocated by management from time to time

Skills, Experience & Education    

  • O-Level (KCSE Certificate)
  • Driving license class BCE / Forklift certified
  • Certificate in motor mechanics or auto electrical is an added advantage
  • Minimum 2 years continuous forklift operating experience.

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