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Director, People & Culture
The Role
At the heart of our success lies our exceptional team of individuals dedicated to saving lives and transforming healthcare outcomes. We are rapidly growing and seeking an experienced people/talent expert to manage employee evaluations, growth, and goal-driven performance/KPI tracking. As the Employee Achievement and Success Leader, you will play a pivotal role in driving the people strategy at our company by enforcing and driving performance-oriented and achievement-oriented culture through regular KPI and assessment tracking strategies and processes. This leadership role will require a deep understanding of startup culture, experience in fast-growing environments, and a passion for making a lasting impact in emergency response.
- Expand performance management systems to align individual and team goals with the company’s objectives.
- Implement regular performance reviews and provide constructive feedback to team members to enhance overall productivity.
- Deploy data-driven and KPI-driven assessments and monitoring to ensure performance-driven culture.
- Build out the relevant HR functions, including but not limited to performance-based compensation policies, performance tracking and assessment procedures, employee onboarding, performance-based incentives and benefits, and employee goal alignment.
- Coach and develop existing leaders while identifying and nurturing emerging leaders toward goal-alignment, performance-based culture and processes.
- Encourage a collaborative and supportive environment that fosters the company’s values and culture.
Requirements
- Proven experience in a People/Talent leadership role within a start-up or fast-growing organization, preferably in the technology sector.
- Experience working in an international setting with teams distributed across countries and domains.
- Strong understanding of performance management strategies and proven track record of talent development and alignment around business objectives.
- Solid understanding and experience in goal-driven and performance-driven environments, frameworks and processes.
- Proven experience capturing and using data to analyze performance. Ability to set up necessary data-capture systems for effective performance tracking.
- Excellent coaching skills.
- Demonstrated experience in building and managing diverse teams.
- A proactive, hands-on approach with a focus on results and continuous improvement.
- Knowledge of relevant labor laws and regulations.
Benefits
- Mission-driven team & work; a chance to work on the live and action-packed lifesaving platform
- A fun work environment in our Nairobi office
- Unlimited vacation days
- Healthcare coverage for you and your family
- Ambulance cover and Roadside Assistance by rescue.co
- Life insurance
- Free daily lunch in the office
Sales Executive
Job Summary:
We are looking for a Sales team member to join our fast-growing start-up. Sales Executive responsibilities include discovering and prospecting new clients, pursuing new sales prospects, and closing deals. If you are passionate about emergency services and have experience in sales, we’d like to meet you. You should have a proven track record in sales, excellent communication and listening skills, amazing organizational skills to keep track of everything, and the ability to manage conversations with Executives.
Responsibilities
- Present, promote and sell products/services to prospective customers (businesses, insurers, executives, and other commercial partners)
- Establish, develop, and maintain positive business and customer relationships with all levels of an organization including HR to C-suite executives
- Actively seek out new sales opportunities and build a leads pipeline of key decision-makers through cold calling, networking, and social media
- Manage a sale from start to finish – deliver compelling presentations, prepare proposals, and send out quotes
- Represent the company in exhibitions or conferences
- Coordinate sales efforts with team members and other departments
- Analyse the territory/market’s potential, track sales, and status reports
- Input customers into the CRM system and measure against the achievement of the required meeting rate and results generated
- Keep on top of best practices, healthcare industry trends, and news
- Hit and exceed daily, weekly, and monthly sales targets
Requirements
- 3+ years of experience in corporate sales and/or business development
- Strong verbal and written communicator
- Excellent phone and presentation skills
- Hands-on experience with CRM software
- Fast learner
- Passion for healthcare and emergency services
- Self-motivated with a results-driven approach
- Medical background is a huge plus
Benefits
- Mission-driven team & work; a chance to work on live and action-packed lifesaving platform
- A fun and flexible work environment in our Nairobi office & in the field
- Unlimited vacations
- Healthcare coverage for you and your family
- Ambulance Cover and Roadside Assistance by rescue.co
- Free breakfast & lunch in the office