Latest Recruitment at CIC Insurance

Nursing jobs, Clinical Medicine jobs, Business related jobs, Sales jobs,

Care Officer – Medical

PURPOSE:

• Responsible for accurate capture of inpatient undertakings, authorization, cost control and hospital length of stay management.

PRIMARY RESPONSIBILITIES:

• Facilitating admissions and discharges of insured members as per policy.
• Conduct hospital visits
• Manage cost and average length of stay while the patients are in hospital to ensure prudent utilization.
• Pre-authorize treatment for outpatient/inpatient cases as per the policy guidelines
• Timely respond to all queries from insured client, service providers and respective contact person on cases involving medical care management.
• Maintain a good relationship with partners such as intermediaries at care management level.
• Update the relevant stakeholders on the case management update
• Coordination and facilitation of both road and air evacuation as per policy.
• Seamless Coordinating of overseas treatment from admission to discharge.
• Compile relevant reports within the scope of care management as per stipulated guidelines
• Receive and respond to Medical emergency lines on a 24-hour basis to ensure adequate coverage of the call Centre
• Negotiate for discounts from doctors and service providers on specific cases and procedures as they arise.

Academic and Professional Requirements

Education   

• Bachelor’s degree in Nursing or clinical Medicine.    E
• Computer literate in MS Office and other office applications    E
•  Medical Insurance experience in a medical call centre is an added advantage    D

 Experience Required:

• Relevant experience in busy health environment    3

REGIONAL TEAM LEADER – RETAIL LIFE – NAIROBI & CENTRAL (2 POSITIONS)

Responsibilities

• Recruitment, selection and retention of productive Sales Officers;
• Conducting trainings on company products, processes, sales and soft skills to achieve results;
• Building good relationship with the Relationship officers, Branch Managers and allied channel staff to achieve set sales targets;
• Performance management and supervision to drive retail life sales and meet targets;
• Provide one-to-one coaching, mentoring and motivation to  Sales Officers and ensure that they effectively implement strategies and agreed action plans;
• Searching proactively for new revenue generating opportunities in the channel allocated to meet the company targets and following up on new leads and referrals;
• Providing effective customer service to both prospective and existing customers;
• Preparing sales and other management reports as required from time to time and proactively addressing shortfalls; and
• Performing any other duties as may be assigned by the Line Manager

Qualifications

• Minimum of a Diploma in a business related course. A Bachelor’s degree will be an added advantage
• Must have a valid IRA License for the current year
• Minimum 3 years’ relevant experience within the financial services industry
• Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/Diploma in Insurance (AIIK/CII) or LOMA
• Excellent leadership, communication and interpersonal skills
• Problem solving skills
• Understanding of the working environment

APPLY HERE