Latest Recruitment at CIC Insurance

Administrative Jobs, Jobs in Kenya, Risk Management Jobs, Accounting Jobs,

Assistant Risk Surveyor

PURPOSE:

The position holder will support the Technical and Risk Improvement function through planning and execution of Risk Survey and Risk Improvement functions within the department to ensure achievement of underwriting standards in line with the company’s objective.

PRIMARY RESPONSIBILITIES:

RISK SURVEYING

• Review our General Business book and identify Risks to Survey
• Conduct pre-cover and existing business Risk Surveys and Desktop Risk Assessments
• Prepare detailed Risk Survey/ Assessment reports
• Propose, communicate and follow up on implementation of Risk Improvement Recommendations (RIR)
• In liaison with Claims Department, propose improvement measures on risks with large claims.
• Propose estimated maximum loss (EML) and maximum possible loss (MPL) to be applied to guide reinsurance cessioning for surveyed risks
• Keep a monthly & Quarterly schedule of surveyed risks, progress of implementation of risk improvement recommendations and profiling the risk levels
• Reviewing risk survey reports from external surveyors and communicating risk improvement recommendations.

PRICING & CLIENT RELATIONS

• Prepare and release all quotations and tenders for intermediaries/direct customers as per underwriting guidelines.
• Provide timely advisory support to sales, ROs, branches and regions on terms to apply for quality underwriting.
• Ensure fair and adequate premiums are set given the competitive nature of insurance.
• Underwriting and providing general advice on quotations to improve on new and existing risks.
• Promote good business relationship with the intermediaries and clients through good service

GENERIC DUTIES

Provide periodical business and other reports to the supervisor

AUDIT, COMPLIANCE AND RISK MANAGEMENT

• Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.
• Ensure that as a staff you actively contribute to the department/division attaining a “good” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the Company.
• Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in a relevant Technical field, preferably Engineering
• Professional Qualifications    Progress towards Fire Engineering/ Occupational Safety and Health/ Risk Management/ IIK/ CII is an added advantage.

Experience Required:

• Relevant experience    Minimum of One (1) Year

Senior Tax Accountant

PURPOSE:

Reporting to the Group Head of Financial Controls and Governance, the Senior Tax Accountant will ensure the Group’s full compliance with tax laws and regulations across all jurisdictions, while proactively managing tax risks, advising on tax-efficient structures, and supporting strategic planning. The role will oversee tax reporting, filing, audits, reconciliations, and advisory to enhance compliance and governance within the Group.

PRIMARY RESPONSIBILITIES:

Tax Compliance and Reporting

• Ensure timely and accurate preparation and submission of all tax returns (VAT, PAYE, Withholding Tax, Corporate Income Tax, Excise, etc.) for the Group and its subsidiaries.
• Maintain an updated calendar of all tax obligations and ensure timely action.
• Review tax schedules and computations for accuracy, completeness, and compliance.

Tax Planning and Advisory

• Provide strategic tax planning advice to optimize the Group’s tax position.
• Advise on tax implications of new products, corporate transactions, or changes in tax law.
• Liaise with subsidiaries and finance teams to support decision-making with tax impact analysis.

Tax Risk Management & Audit Support

• Prepare for and manage tax audits, investigations, and queries from tax authorities.
• Ensure robust internal controls are in place for all tax-related processes.
• Track, assess, and mitigate tax risks and exposures across the Group.

Transfer Pricing and Intercompany Transactions

• Ensure compliance with local and international transfer pricing regulations.
• Prepare and maintain documentation in line with OECD guidelines and local laws.
• Monitor intercompany transactions and ensure arm’s-length pricing.

Tax Reconciliations and Analysis

• Reconcile all tax accounts (ledgers vs. tax returns) monthly and investigate variances.
• Coordinate with finance teams to resolve discrepancies in a timely manner.
• Monitor deferred tax positions and ensure accurate accounting treatment.

Stakeholder Engagement and Regulatory Updates

• Serve as the primary contact with tax consultants, auditors, and tax authorities.
• Stay updated with changes in tax laws and communicate implications to internal stakeholders.
• Represent the Group in tax forums and advocate for favorable policy interpretations where necessary.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Accounting, Finance, or a related field.
• A Master’s degree or higher professional certification (e.g., Advanced Taxation, ADIT) is an added advantage.
• Professional Qualification    CPA (K) or ACCA qualified.
• Preferred Certifications (Desirable but not mandatory):    Taxation certifications or training from KRA, ICPAK, or reputable institutions.
• Membership in a professional body (e.g., ICPAK, ACCA).

Experience Required:

• Relevant experience    Minimum 6 years of relevant experience in tax, with at least 2 years at a senior level.

Skills and Competencies

• Solid knowledge of Kenyan tax laws and IFRS, including IAS 12 (Income Taxes).
• Experience with group tax consolidation, multinational tax issues, and digital tax administration platforms (e.g., iTax).
• Strong analytical and technical tax knowledge.
• High attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proactive, with strong problem-solving and advisory capability.
• Integrity, confidentiality, and strong ethical judgment.
• Proficiency in ERP systems (e.g., Microsoft Dynamics AX) and Microsoft Excel.

Head of Supply Chain, Facilities, and Administration

PURPOSE:

Reporting to the Group Chief Finance Officer, the Head of Supply Chain, Facilities, and Administration is responsible for the strategic leadership and operational efficiency of the Group’s procurement, logistics, facilities, and administrative functions. The role ensures streamlined sourcing, cost-effective supplier relationships, well-maintained facilities, and responsive administrative services across the business. This function is pivotal in supporting business continuity, compliance, and operational excellence.

PRIMARY RESPONSIBILITIES:

Strategic Leadership and Planning

• Develop and implement integrated strategies for supply chain, facilities, and administration that align with the Group’s operational and financial goals.
• Lead policy development for procurement, asset management, administration, and office operations.
• Develop KPIs and performance dashboards to monitor service levels, cost efficiencies, and compliance.
• Automation of procurement workflows, asset tracking, and facilities management to enhance efficiency, visibility, and compliance across the Group’s operations

Procurement and Supply Chain Management

• Oversee end-to-end procurement processes, including sourcing, tendering, evaluation, contract management, and supplier performance monitoring.
• Lead negotiations for major contracts to optimize value for money, quality, and service delivery.
• Drive supplier segmentation, risk assessment, and compliance with Group procurement policies and public procurement requirements where applicable.
• Collaborate with user departments to ensure timely procurement and distribution of goods and services.

Logistics and Inventory Oversight

• Oversee logistics planning, and inventory control for supplies, promotional materials, and operational stock.
• Ensure accurate and efficient stock reconciliation, movement tracking, and periodic stock audits.
• Implement automation and technology to streamline inventory and logistics operations.

Facilities Management

• Ensure safe, functional, and well-maintained offices and facilities across all Group locations.
• Manage preventive and reactive maintenance, utility services, and lease administration in coordination with Legal and Finance.
• Drive sustainability and energy efficiency initiatives across the Group’s buildings and offices.

Administration Oversight

• Oversee administrative operations including cleaning, security, travel coordination, equipment allocation and disposal, courier services, and office support.
• Ensure proper allocation, usage, tracking, and disposal of office equipment such as laptops and printers, in liaison with ICT and Finance.
• Provide guidance to the Administration Manager in planning and improving administrative services.

Financial and Compliance Oversight

• Prepare and manage the departmental budget including procurement savings targets, facilities maintenance, and admin costs.
• Ensure full compliance with internal controls, procurement regulations, and audit requirements.
• Mitigate operational risks by implementing appropriate controls, SLAs, and emergency response measures.

Team Leadership and Development

• Lead and mentor a high-performing team across supply chain, facilities, and admin functions.
• Oversee performance appraisals, capacity-building initiatives, and succession planning.
• Foster a culture of accountability, customer focus, and continuous improvement.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Supply Chain Management, Procurement, Engineering, Business Administration, or related field.
• Professional Qualification    Master’s degree or professional certification (e.g. CIPS, CSCP, IFMA) is an added advantage.

Experience Required:

• Relevant experience    Minimum 10 years of relevant experience, with at least 5 in senior leadership in supply chain or facilities management

 Skills and Competencies

• Experience working in a regulated industry and managing multi-site operations preferred.
• Strong strategic thinking and operational planning.
• In-depth knowledge of supply chain, procurement, facilities, and administration.
• Excellent contract negotiation and supplier relationship management skills.
• Strong leadership and people development capabilities.
• High level of integrity, financial acumen, and problem-solving skills.
• Proficiency in ERP systems (e.g. Microsoft Dynamics AX) and supply chain tools.

Administration Manager

PURPOSE:

Reporting to the Head of Supply Chain, Facilities, and Administration, the Administration Manager will be responsible for coordinating and overseeing all administrative services to ensure an efficient, secure, and well-supported working environment across the Group. The role focuses on vendor oversight (including cleaning and security), office equipment administration and disposal, general office management, document control, logistics, and administrative support services. This role enhances organizational effectiveness by delivering responsive and reliable administrative operations.

PRIMARY RESPONSIBILITIES:

Administrative Services Oversight

• Manage service contracts and SLAs for cleaning, security, courier, and other office support vendors.
• Monitor performance of cleaning and security providers to ensure service quality and compliance with safety and hygiene standards.
• Coordinate general maintenance and cleanliness of offices in liaison with facilities teams.

Office Equipment Administration and Disposal

• Oversee the allocation, tracking, and condition monitoring of office equipment such as laptops, desktops, printers, and other shared assets.
• Maintain an up-to-date inventory of all administrative and ICT-related office equipment.
• In liaison with ICT and Finance, coordinate the decommissioning, transfer, or disposal of obsolete office equipment in line with asset disposal policies.
• Support procurement and onboarding processes for new office equipment, including tagging and documentation.

Office Administration

• Ensure offices are adequately stocked and equipped for daily operations, including consumables and general supplies.
• Coordinate workspace planning, movement of staff, and reorganization of office layouts to accommodate business needs.

Records and Document Management

• Implement and maintain records handling and archiving systems in line with Group policies and regulatory requirements.
• Support digitization initiatives in collaboration with Records and ICT teams.

Staff Support Services

• Manage logistics for staff travel, accommodation, and transportation needs.
• Coordinate internal events and meetings through effective administrative planning and venue readiness.

Budgeting and Compliance

• Prepare and monitor the administration budget and ensure cost-effective delivery of services.
• Ensure compliance with internal policies and regulations relating to administrative operations and asset management.

Team Leadership

• Supervise and support administrative staff including drivers, messengers, and outsourced assistants.
• Foster a high-performance culture through continuous feedback, training, and coaching of administrative personnel.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Business Administration, Management, or a related discipline.
• Professional Qualification    Certification or training in asset management, office operations, or facilities coordination is an added advantage.

Experience Required:

• Relevant experience    Minimum 5–7 years of relevant experience in administrative and support services within a corporate setting.

Skills and Competencies

• Experience with vendor management, inventory control, and office equipment lifecycle management.
• Excellent planning and organizational skills.
• Strong understanding of administrative systems, asset tracking, and vendor oversight.
• High attention to detail and integrity in handling equipment and records.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office and asset/inventory tracking tools.

Client Relation Officer

PURPOSE:

To manage clients within the medical business to achieve efficiency in service delivery through various activities that enhance the customer experience.

PRIMARY RESPONSIBILITIES:

SERVICE DELIVERY MANAGEMENT

• Coordinate dispatch of renewal notices and confirm renewals through active client engagement.
• Conduct scheme performance and service review meetings with clients to identify and address service gaps;
• Train scheme members on awareness on their policy and best utilization practices such as hospital access, benefit management etc.;
• Educate scheme members on Wellness program to enhance healthy living through medical camps and health talks – involves evaluation of common ailments claimed in a scheme;
• Ensure timely and efficient follow up on questions, issues, reimbursements approvals and other ad-hoc points of communication between clients and CIC.
• Sharing of reimbursements payments and declines.
• Coordinate consistent updates to clients on phone and email on any changes or improvements affecting their policy.
• Receive and transmit all member addition and deletion instructions to the Medical Underwriting team.
• Receive and transmit all invoices and credit notes from CIC to the client.
• Sharing of membership numbers and training members on Virtual access.
• Share monthly scheme Funds reports by the 10th day of every Monthly and ensure timely collection.
• Share quarterly scheme utilization reports and plan in consultation with the contact persons for quarterly performance review meetings.
• Follow up on historical and current debts.
• Update the contact person on daily admission updates and death notifications.

GENERIC DUTIES

• Identify process improvement areas and raise with CIC management team for implementation.

AUDIT, COMPLIANCE AND RISK MANAGEMENT

• Strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements.
• Ensure that as a staff you actively contribute to the department/division attaining a “good” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the Company.
• Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education    Bachelor’s Degree    Bachelor’s Degree in a business-related field,

Experience Required:

• Minimum of Two (2) years’ relevant experience in a similar position.