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Data Protection and Reputation Risk Manager
Oversight of Data Protection/Privacy Risk
- Providing Risk Advisory and business engagement to ensure Absa and its subsidiaries are in full compliance to the Data Protection Act.
- Be the de-facto Data Privacy Officer (DPO) and spear head Data Privacy from a second line perspective.
- Performing market intelligence to determine proactively any areas of potential exposure to Absa with respect to Data Protection.
- Streamlining any identified business processes to DPA requirements and best practice.
- Communicating in a proactive manner to the businesses to ensure products, services and channels both existing and new are reflective of DPA requirements.
- Represent Absa Bank and its subsidiaries in industry initiatives such as KBA.
- Develop and map out a proactive robust training program for the Bank and its subsidiaries.
- Demonstrating thought leadership by presenting alternative recommendations to existing approaches.
- Be the main point of contact/ liaison between the Bank and the Office of the Data Protection Controller (ODPC).
- Ensure that all data privacy regulatory requirements/incidents are logged and tracked to conclusion.
- To provide country support and coordination with data privacy/protection policies and standards.
- Prepare data privacy reports and provide representation to the various governance forums within the bank.
- In line with the approved Data Privacy Target Operating model, provide oversight on Privacy initiatives.
- Ensure timely submission of licensing/registration requirements as a data processor and controller.
- Ensure Data Subject Requests are processed and responded to timeously.
- Ensure Cloud governance process is adhered to by the business.
- Ensure Privacy Impact Assessments are adequately documented, supported and reviewed.
- Identification of emerging privacy risks and escalation to senior management.
- Ensure oversight and alignment to policy requirements for Data Touch Points updating, Business List of Records, third party management.
- Work closely with Data Governance teams to ensure data quality, completeness and accuracy.
- End to end responsibility for Reputation/Ethics Risk oversight for ABK and its subsidiaries.
- Ensure Reputation Risk Framework, Policy formulation, localization and sensitization across the Bank and various subsidiaries.
- Ensure training of staff on Reputation Risk Management.
- Prepare management and Board decks on reputation risk profile of the bank and subsidiaries.
- Conduct assessments of the Reputation Risk profile of the Bank and its subsidiaries on a monthly/quarterly basis.
- Provide oversight of first line reputation risk initiatives; and
- Partner with business to ensure reputation risk is mitigated for new and existing initiatives.
- Provide oversight and draw insights from adverse media screening initiatives within the FLOD Operations team.
- Communicating in a proactive manner to the businesses on potential Reputation Risk exposure initiatives/points
- Work with in-country MCR team to ensure that advertising and other content is in line with Absa values.
- Provide oversight for business (RBB, CIB and Subsidiary) messaging other external content to ensure Reputation Risk concerns are addressed.
- Provide steer on Reputation Risk escalations and ensure remediation of any related risk exposures.
- Providing input to the Reputational Risk Committee
- Reviewing packs that business teams wish to submit and ensuring that requisite issues have been considered and incorporated into papers before they are tabled.
- Reviewing feedback from the Reputation Committee and identifying any actions that require his/her input.
Key accountabilities/Deliverables/Outcomes
SME Support & Guidance – 75%
- Establish close working relationships with Business compliance to ensure support for Reputation and data privacy policies and framework.
- Act as a role model and drive proactive application of Absa Values throughout the team including establishment of common goals and objectives.
- Support the business leaders to deliver a high-performance culture.
- Support the embedment and roll out of Data Privacy & Reputation Risk policy and review of reports.
Oversight and Regulatory initiatives – 25%
- Keep local compliance stakeholders updated on data protection initiatives, and the impact to their business.
- Embed appropriate policy and procedure review mechanism to assess reputational risk before it is assumed.
- Keep the Country Head of Compliance and other Management and Executives informed on Reputation and data privacy matters (regulations and policy) which may pose financial or reputational risks.
Role/person specification
Qualification
- Bachelor of Law Degree
- Professional Qualification(s) on Conduct (– sub-risks) and Data Protection Capability
- Analytical Skills/ Qualifications/ Experience
- Excellent command of Laws, Regulations touching on Data Privacy/ Banking/Financial Services/ Investment Services etc
Experience
- 8-10 years’ experience in Banking/Financial services in a fast-paced environment
- Stakeholder management skills/ negotiation skills
- Extensive relationships with key Regulatory contacts
- Wide Ranging compliance/ risk mitigation experience in financial services
- Tact and sensitivity as well as strength and authority are important.
- Ability to use initiative and work with minimum supervision but ensuring, at the same time, that the line reports are kept fully informed at all times.
- Ability to consider issues from a range of angles and propose creative solutions that assist the business in achieving its goals in a safe, compliant and controlled manner.
- Ability to make a real contribution in a rapidly changing environment and thrive on change and the need to learn rapidly.
Head of Business Development- Bancassurance
Business Growth
- Achieve a revenue set target split (BB Commercial and CIB)
- Drive insurance engagement and penetration in the Business Channels through regular client and coverage team engagement.
- Drive an optimal product mix between Life and Non-Life for holistic solutioning of customer needs.
- Positioning insurance solutions alongside bank wide initiatives.
- Bank insurance management.
- Bank Insurances:
- Tendering and placement of bank insurances through sourcing and commercial services teams.
- Conducting market survey and customer value propositions that mitigate the bank risk exposure and presenting the same to the stakeholders.
- Responsible for stakeholders’ education and awareness creation on the bank policies coverage through quarterly workshops.
- Regular engagement with the insurers to address coverage gaps and propose solutions to the relevant business heads.
- Managing bank policies renewal approval and processing
- Work with marketing for improved visibility and sustained product awareness to drive sales
- Sustained insurance awareness within the network.
Management of Bank’s Insurance Program
- Advisory and Risk Analysis of Bank’s Insurances.
- Review and re-design of cover structures.
- Commercial analysis and recommendations.
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People Management
- Leadership and team collaboration.
- Capacity building.
- Skills empowerment.
- Reward and Recognition.
Processes and Compliance
- Adherence to processes and compliance to Absa policies.
Role/person specification
Qualification
- A Business-related Degree from a recognized university
- Diploma in Insurance (CII/AIIK)
Preferred Experience
- Knowledge of insurance business, products, and processes. Minimum 10 years insurance experience in Insurance business development and relationship management. 3 Years in Leadership position
- Experience of managing activity across the whole of a project lifecycle, using current technology, structured methods, and a quality process
- Exposure to governance, control and risk management
- Proven ability to effectively work across teams
- Ability to effectively work across teams
Method of Application
Use the link(s) below to apply on company website.