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Sacco Head of Operations
Head of Operations (Ref: HO/11/23)
Reporting to the CEO the Head of Operations will Step into the shoes of the CEO as their deputy, spearheading the operations across diverse departments including FOSA, Marketing & Business Development, Loan Processing, Human Resource & Administration. This role is a blend of strategy and action, demanding the effective implementation of operational policies and controls.
Engagement Terms: Three-year contract, with renewal possibilities shining bright based on your stellar performance.
Key Adventures and Responsibilities:
- Leadership and Policy Alchemy:
- Act as the CEO’s right hand, particularly when they are away, handling delegated societal operations with finesse.
- Commandeer Marketing, Customer Service, Loan Processing, and HR & Administration units.
- Partner with the CEO in crafting and deploying SACCO strategies.
- Champion the efficient execution of policies, procedures, and guidelines.
- Innovate effective marketing strategies to elevate Society’s products and services.
- Ensure the smooth sailing of credit policies and procedures.
- Business Development and Customer Odyssey:
- Elevate corporate image and brand visibility.
- Lead the charge in product development and service enhancement.
- Identify and seize lucrative market opportunities.
- Human Resources, Administration, and People Mastery:
- Orchestrate human resource strategies, from planning to discipline.
- Cultivate a thriving work environment through training and development.
- Risk Management and Compliance Vigilance:
- Uphold strict adherence to legal, regulatory, and institutional frameworks.
Knowledge, Skills, and Experience:
- Academic: Bachelor’s Degree in Business Administration or a kindred field.
- Professional: CPA-K/ACCA/ACA/CFA, ideally a luminous member of a relevant professional body.
Experience: At least 8 years, with a minimum of 5 years in a commanding management role.
Skills & Competencies:
- Market knowledge, leadership, ERP expertise, and an abundance of technical and behavioral skills.
Sacco Head of ICT
Head of ICT (Ref: HICT/11/23)
Reporting to the CEO, the Head of ICT will lead the ICT realm with strategic and operational mastery, ensuring the Society’s technological needs are met with cost-effective, reliable, and customer-focused solutions.
Engagement Terms: Three-year contract, renewable based on your trailblazing performance.
Key Adventures and Responsibilities:
- Develop an ICT vision and strategy.
- Manage SACCO’s ICT infrastructure.
- Ensure efficient and reliable operation of technology, systems, and telecommunication services.
Knowledge, Skills, and Experience:
- Academic: Bachelor’s degree in Computer Science or related ICT fields.
- Professional: ICT certifications (CISM, CISA, or similar) and active membership in a professional body.
Experience: Minimum 8 years, with 5 in a leadership role.
Sacco FOSA Manager
FOSA Manager (Ref: FOM/11/23)
Reporting to the CEO, the FOSA manager will oversee all FOSA business management and operations, ensuring customer delight and regulatory compliance.
Engagement Terms: Three-year contract, with renewal possibilities based on your outstanding performance.
Key Adventures and Responsibilities:
- Manage the FOSA department efficiently and effectively.
- Lead the development and implementation of FOSA management and marketing strategies.
- Ensure compliance with statutory and regulatory requirements.
Knowledge, Skills, and Experience:
- Academic: Bachelor’s degree in a business-centric field.
- Professional: CPA-K/ACCA/ACA/CFA, in good standing with a relevant professional body.
Experience: At least 5 years in a similar role.