Latest Vacancies at KCB Bank Kenya

IT Jobs, Enterprise Business Solutions, Project Management, Bank Jobs,

Hardware Support Specialist

Key Responsibilities

  •  To perform deployments of new hardware in adherence to the Bank’s standards and best practice. 
  •  Determine and enforce end user hardware specifications and configuration standards
  •  Receive faulty hardware from the end users, diagnose, repair and/or escalate to the vendor for repair as necessary.
  •  Research, testing and implementation of new hardware technology and  related software as needed to enhance performance of existing equipment
  •  Reconcile bank’s hardware to ensure that it tallies with records held in the bank’s books.
  •  Ensure that the bank’s data is eradicated from hardware components that are due for disposal.
  •  Participate in Business Continuity Processes as per bank set guidelines and standards

The Person

For the above position, the successful applicant should have hte following:

  • A Bachelors Degree in   IT or Related sciences
  • A Professional Certification in MCSE/ Comptia A+/ CCNA

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional
Education
     

  • Bachelor’s Degree    IT or Related sciences 

Professional Qualifications

  • MCSE, CompTIA A+  
  • Project Management    N/A    

Experience

  • Total Minimum No of Years’ Experience Required 2
  • A minimum of 1 year experience supporting end user hardware and related products

Detail    Minimum No of Years   

  • 2 years Knowledge of end user hardware and related peripherals
  • 1 year Knowledge of mass deployment and support solutions (cloning, SCCM, patch management) 
  • 2 years Operating systems (windows, Unix) 
  • 1 year Network Services and protocols  
  • 1 year Internetworking Technology 
  • 1 year Active Directory Domain Services 
  • Database management systems  
  • Messaging and Collaboration

Senior Manager, Enterprise Business Solutions

KEY RESPONSIBILITIES:

  • Primary role and responsibility is oversee and manage the implementation enterprise wide systems that meets business intelligence, analytics and reporting demands of the organization.
  • Leads projects involving major enhancements or upgrades of enterprise-scale data platforms and related systems including overseeing the development of the technical specifications and application design criteria based on functional and non-functional requirements to meet the business needs.
  • Research and work with Strategy and Architecture teams to implement new technologies that will facilitate maximization of data as asset for strategic business transformation.
  • Lead a team of highly skilled engineers to provide 3rd level support on enterprise applications.
  • Define futureproof enterprise data extraction andtransformation technologies and tools that guarantee near real-time access to internal and external customers.
  • Define a reports model that ensures that the delivered solutions meet the business SLAs consistently.
  • Ensure work produced by the team is aligned with other Enterprise, Application and data architects, providing holistic enterprise solutions.
  • Manage the team’s performance and nurture skills that advance the IT strategy and establish a sustainable practice.
  • Research, evaluate and recommend new products and technologies; perform proof of concept to determine business case and planning criteria for new investments.
  • Review organization data capabilities, architectures and and lay foundations for enterprise -wide data analytics, business intelligence and data science capabilities.
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MINIMUM POSITION QUALIFICATION REQUIREMENTS
Academic & Professional

Education

  • Bachelors Degree    Any computer related 

Professional Qualifications    

  • ITIL, Any certificates in data analytics, SAP BI or oracle database management 
  • Masters Degree    Any computer related, Project Management 

Experience

  • Total Minimum No of Years Experience Required 5

Detail    Minimum No of Years  

  • 3 years Experience Area 1 – IT Banking Systems  
  • 2 years Experience Area 2 – IT Projects & Agile Software Development  
  • 2 years Experience Area 3 – Banking Operations & Support  
  • 3 years Experience Area 4 – Experience in Data Engineering & Business Intelligence   
  • 2 years Experience Area 5 – Emerging Technologies (e.g. Kafka, Spark, Grafana) 

KCB Bancassurance Intermediary Department – Digital Solutions and Customer Experience Manager

KEY RESPONSIBILITIES

  • Lead the development and execution of the digital strategy to support KBIIL goals and objectives.
  • Lead digital projects from scoping to delivery, ensuring alignment to business goals.
  • Identify digital opportunities and implement new solutions to optimize customer journeys.
  • Develop and execute strategies to generate revenue from digital assets.
  • Manage digital projects and integrations to enhance customer experiences across channels.
  • Develop and implement customer journeys in line with business changes
  • Analyze customer insights, feedback and usage data to inform improvements and new capabilities.
  • Collaborate across business units to translate digital plans into actionable roadmaps and measurable outcomes.
  • Stay ahead of digital trends and innovations to bring new ideas and solutions to the organization.
  • Manage cross functional teams and stakeholders to deliver high quality digital projects. 

KEY REQUIREMENTS

  • Bachelor’s Degree in an IT or Business-Related Field.
  • 6 years’ experience in a financial services environment.
  • Relevant professional qualification in Project Management and/or Insurance would be an added advantage.
  • Experience with digital strategy development, execution and customer journey maps.
  • Strong knowledge of digital trends, emerging technologies and best practices.
  • Excellent project management skills with ability to manage multiple priorities.

Supply Chain Management Department – Senior Sourcing Category Manager

Responsibilities

  • Manage self and the assigned team of sourcing managers and specialists. 
  • Develop and execute the annual category management plan and budget within the approved limits.
  • Develop and maintain business continuity plans, risk management, compliance, and regulatory controls for the assigned category.
  • Relationship management and engagement of key stakeholders for the assigned category: Heads of Department, Subsidiaries, Suppliers, Contractors, Consultants, Management Tender Committee, and the Group Executive Committee 
  • Implement standards, controls, processes, or regulatory determined procedures for the Category.
  • Implement cost management programs/initiatives for the assigned category during the business cycle and strategically negotiate contracts to deliver optimal outcomes for the Bank. 
  • Manage the supplier contract calendar for the Category, review expiries, inclusions, retirements, and cancellations of contracts. 
  • Manage suppliers’ performance for the assigned category, monitor and review service level agreements, hold review meetings.
  • Review and analyse data on industry trends and devise long term strategy for optimal category decision making.

Education

  •  Bachelor’s degree    Business Related/Social Sciences

Professional Qualifications    

  • Member of Kenya Institute of Supplies Management (KISM) and valid Practicing License
  •  Member of Chartered Institute of Purchasing and Supply (CIPS) or equivalent
  • Master’s degree    MBA /Business Related 

Experience 

Detail    Minimum No of Years   

  • 5 years Procurement Strategy Management (development & implementation) 
  • 3 years Logistics 
  • 5 years Commercial Experience (negotiation, market analysis & knowledge) 
  • Supplier Management

Business Enablement Department – Head, Business Enablement

Key Responsibilities

  • Develop and execute strategic objectives for the Corporate Banking division, working closely with all other Bank divisions and subsidiaries. 
  • Lead the financial and business planning process, providing analysis to support decision-making and drive staff productivity. 
  • Collaborate with Strategy and Finance teams to develop KCB’s Group strategy in alignment with the strategic direction.
  • Oversee the financial reporting and analysis functions of Corporate Banking, ensuring accuracy, timeliness, and compliance with accounting standards and regulations.
  • Review business performance against budgets and develop monthly, quarterly, and annual financial forecasts. 
  • Ensure revenue opportunities are properly maintained and tracked for closure against agreed budgets and targets. 
  • Enhance budgetary controls and monitor expenditure for Corporate Banking.
  • Ensure the development of revenue assurance checks and review their effectiveness to prevent revenue leakages. 
  • Review corporate business processes, conduct business re-engineering, and establish an end-to-end risk management framework for Corporate Banking. 
  • Lead a team of Business Enablement Managers to make informed decisions based on market data and benchmark information.

Skills, Competencies and Experience

  • University Degree in Business Administration, Economics, Finance, Banking or its equivalent from a recognized institution. 
  • Master’s degree in a relevant field from a recognized institution.
  • 8 – 10 years’ relevant experience (in well-established organizations) in corporate banking, banking operations, customer service, with at least 5 years in senior management position in Strategy formulation and implementation.
  • Capability of interpreting date trends and provide insights. 
  • Track record of attaining targets of business growth and profitability in the financial services and banking sector. 
  • Have appreciation and operating knowledge of the banking industry, market, trends as well as challenges. 
  • Demonstrable cross-cultural, people and relationship management skills, networking and negotiation skills, team motivation and leadership competence. 
  • Sound understanding of statutory and regulatory requirements of corporate governance, business, and banking operations. 
  • Effective communication 
  • Knowledge of the Bank’s lending principles, policies and procedures

Overall, the position requires strong leadership, strategic thinking, financial acumen, and the ability to drive results

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