Jobs in Kenya, NGO Jobs, Career Opportunities,
MHPSS Associate
Position Summary
HIAS Kenya is seeking to recruit an MHPSS Associate who will be responsible for the direct provision of MHPSS services to refugees and asylum seekers in a timely and efficient manner. This position will also facilitate MHPSS capacity building activities for HIAS staff and key stakeholders. The MHPSS Associate responsibilities will also include conducting individual assessments, engaging in case management, and ensuring that individuals receive the proper level of care. The MHPSS Associate will be expected to track the impact of the assistance provided to all clients, and will work under the supervision of a Sub Office Coordinator
Essential Functions
- In close coordination with the MHPSS Officers, establish standard operating procedures for the provision of MHPSS support to refugees and asylum seekers.
- In close coordination with the MHPSS Officers, develop a brief assessment to identify emergency and vulnerable psychosocial needs.
- Provide culturally sensitive MHPSS support (both individual and group) to refugees and IDPs experiencing elevated distress, including children and youth, caregivers, and other vulnerable individuals,
- Conduct awareness about mental health and psychosocial services through evidence-based psychoeducation and skill building activities to HIAS and implementing partners.
- Support the community self-help groups and maintain networks with existing community structures and other partners for referral and networking purposes.
- In coordination with the MHPSS Officers, develop linkages with other service providers to promote quality referral pathways; establish appropriate referral mechanisms and ensure appropriate follow-up is provided for vulnerable individuals.
- In coordination with the MHPSS Officers, provide crisis assessment, intervention and support to HIAS and implementing partners.
- Ensure compliance with case management and reporting requirements, including data protection, and safeguarding principles.
- Support in identifying training needs and ensuring appropriate training is provided for frontline HIAS and implementing partners’ staff.
- Promote mental health and psychosocial support within affected communities through using appropriate technical tools, training, leaflets, guidelines, and other relevant materials.
- Assess, identify, and analyze community sensitive intervention geared towards building resilience and self-reliance.
- Provide periodic reports on MHPSS services and clients’ progress.
- Provide input for the review of current program services and explore ways to introduce new service interventions.
- Other duties, as required.
Qualifications & Requirements
- A Bachelor’s degree in Psychology, Sociology, Social Work, Community Development, Development Studies, or a related subject
- Minimum of 1-2 years working in MHPSS programming; preference for candidates who have previous experience with direct service provision to vulnerable refugee and migrant populations in emergency setting.
- Demonstrated experience with operationalizing MHPSS Global standards and principles, including knowledge of IASC and other international humanitarian standards for MHPSS programming.
- Demonstrated ability to maintain confidentiality and respect for clients.
- Experience in capacity building including facilitation of diversity and inclusion, community-based training and awareness raising.
- Excellent organizational and problem-solving skills required.
- Responsible, Professional and with Integrity
- Ability to work with people from different culture settings.
- Ability to work effectively with teams.
- Excellent interpersonal, written, and oral communication skills.
- Strong computer skills, particularly in Microsoft Office
- Ability to maintain one’s composure while under pressure.
- Knowledge of Accountability to Affected Population.
- Knowledge of PSEA and Anti-Fraud.
Sub Office Coordinator
Position Summary
The Sub-Office Coordinator will spearhead the implementation of all project activities in the field office to ensure the interventions to vulnerable and at-risk refugee clients are provided to beneficiaries respectfully, while upholding their dignity. The sub office coordinator will be working under the direct supervision of Program Director in liaison with Program Managers for Gender and Gender Based Violence, Legal Protection, Economic Inclusion and MHPSS, and other managers e.g HR, Finance Director and Operations Manager, Health, Safety and Security Coordinator.
Essential Functions
- Managerial Functions
- Supervising HIAS Kenya’s sub office staff in the day-to-day work, smooth functioning of operations and administration of the Field office
- Monitoring field office program budget and the efficient use of the organization’s resources
- Providing consistent leadership to field staff through regular meetings, effective goal setting, delegation, and communication.
- Providing oversight of staff in adherence to HIAS policies, procedures, ethics, professional standards, and best practices that bring in operational efficiencies, improve service delivery and client satisfaction
- Monitoring of all referral cases and ensuring timely turnaround of assessment reports and other interventions.
- Responsible for the general maintenance of HIAS managed facilities in the office.
- Developing and maintaining partnership and network with external organizations and the government and keeping a proper database
- Attending internal meetings, sector related forums/ coordination meetings as required
- Supervising Office Assistants and ensuring the general cleanliness of the office and its compound
- Custodian of assets and inventory allocated to the sub-office and responsible for signing gate passes.
- Ensuring maintenance of office equipment including computers, printers, vehicles, generators, and telephones for the office.
- Ensuring that all incidents within the premises are documented and shared with the HSS Coordinator and the Country Director.
- Ensuring that any damage requiring repair is identified in good time and any necessary remedial action promptly taken.
- Ensuring that the office necessary permits are obtained including Single permit, fire compliance, signpost, wall branding, etc.
- Ensuring that all the office premises are maintained, and all the systems are working efficiently eg: plumbing, electrical etc
- Acting as the office’s security focal point and working closely with the HSS Coordinator on all safety and security matters.
- Program Functions
- Overseeing the implementation of HIAS’ Program interventions in community-based activities that target specific beneficiaries and that build their resilience.
- Participating in designing, implementation, monitoring and evaluation of HIAS projects.
- Monitoring the provision of individual and group interventions across all programs at the sub office.
- Ensuring appropriate protection l assessment and diagnosis of all the protection concerns were in line with HIAS SOPs and policies.
- Overseeing HIAS’ programs implementation and ensuring provision of technical assistance and training for staff to establish and maintain appropriate standard operating procedures and protocols
- Reviewing all protection assessment reports, including psychosocial assessments, disability assessments and vulnerability assessments, generated by field staff and ensuring they are forwarded to the relevant Program managers for further review and submission to UNHCR or other partners.
- Maintaining trackers for all program activities conducted at the field level.
- Coordinating resolution of any crisis in the office that may arise in relation to clients in distress
- Responsible for timely, quality and comprehensive field reports; reviewing and analyzing of all psychosocial assessments, ie: GBV reports, Economic Inclusion and Legal protection and drawing out of emerging trends and issues to inform in program planning and decision making.
- Providing weekly, monthly, and quarterly reports and data to the Program Director highlighting office performance, progress against targets and client needs.
- Providing monthly success stories for purposes of web updates and fundraising.
- Ensuring up to date record keeping and maintain an impeccable physical filing system of clients’ files
- Ensuring proper and timely accounting of all project activities expenses advanced to Field Office staff.
- Ensuring field office staff have updated their assessment and counselling cases in the HIAS Case Management system and regularly update any actions taken to support clients.
- Providing regular reports on program progress, financial spending, and new developments that impact field office operation
- Supporting in fundraising, including proposal writing and budget preparation processes.
Qualifications & Requirements
- A minimum of bachelor’s degree in Business Administration, Business Management, Project Management, Social Sciences or closely related field from a recognized university.
- A minimum of 5 years working experience, preferably in humanitarian context
- Ideal candidate should have keen awareness and a good knowledge of psychosocial issues and the complexities of working on these issues with a refugee population
- Experience in management and supervision of teams.
- Good team player with excellent cross-cultural interpersonal skills; proactive and able to work under minimal supervision while exercising diplomacy, flexibility, and assertiveness.
- Ability to confront and discuss sensitive issues with respect and able to uphold high standards of confidentiality.
- Strong analytical and report writing skills and proven ability to conduct assessments
- Knowledge in Accountability to Affected Populations
- Knowledge in PSEA